Issue Reports: Heart of Thorns [Merged]

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: jonnoy.1748

jonnoy.1748

I can confirm that adventure rewards (chests, mastery points, achievements) are somehow gated behind the Trading Post delivery box.

I’m also a bit upset that all that experience went to the character that checked the trading post (who’s below level 80) instead of my character that’s training masteries who actually completed the adventure achievements.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: BlaqueFyre.5678

BlaqueFyre.5678

Game always crashing on only one Character that is loaded into the Verdant Brink. below is my crash report.

  • Crash <—*
    Assertion: success
    File: ..\..\..\Engine\Map\CubeMap\CubeMapInst.cpp(142)
    App: Gw2.exe
    Pid: 6940
    Cmdline:
    BaseAddr: 00F70000
    ProgramId: 101
    Build: 54566
    When: 2015-10-26T19:39:30Z 2015-10-26T13:39:30-06:00
    Uptime: 0 days 0:12:24
    Flags: 0
  • System <—*
    Name: MJOLNIR-PC
    IpAddr: 192.168.2.2
    Processors: 4 [GenuineIntel:6:10:7]
    OSVersion: Windows 6.1 (64 bit)
  • System Memory <—*
    Physical: 12096MB/16360MB 73%
    Paged: 11981MB/16459MB 72%
    Virtual: 1752MB/ 4095MB 42%
    Load: 26%
    CommitTotal: 4477MB
    CommitLimit: 16459MB
    CommitPeak: 6522MB
    SystemCache: 12140MB
    HandleCount: 23045
    ProcessCount: 47
    ThreadCount: 765
  • Process Memory <—*
    Private: 2011MB
    WorkingSet: 1869MB
    PeakWorkingSet: 2407MB
    PageFaults: 6576985
  • Memory Category Usage (Inclusive) <—*
    [Category] [Size(MB)] [Count]
    Root 716.98 728515
    VRAM 474.02 18353
    Programmer Data 345.02 315983
    Art Assets 252.66 11117
    VRAM – Prop Tex 162.32 1306
    Game 142.36 112201
    Engine 126.15 166951
    Content 96.49 37301
    Anim Import Packfile 94.79 144
    Anim Import Models 94.79 144
    VRAM – Gr Postproc 91.39 20
    Map Assets 87.18 9346
    Uncategorized 83.61 355352
    Gr 82.50 95103
    Prop Models 76.04 3771
    Prop Packfile 72.38 499
    Character Models 68.48 614
    Collections 52.68 5996
    VRAM – Gr Geometry 51.67 665
    Dictionary 51.03 1266
    Composite Models 37.98 152
    VRAM – UI Textures 37.90 857
    Collide 35.70 46063
    Composite Tex Pool 34.84 72
  • Memory Category Usage (Exclusive) <—*
    [Category] [Size(MB)] [Count]
    VRAM – Prop Tex 162.32 1306
    Content 96.49 37301
    Anim Import Packfile 94.79 144
    VRAM – Gr Postproc 91.39 20
    Uncategorized 83.61 355352
    Prop Packfile 72.38 499
    VRAM – Gr Geometry 51.67 665
    Dictionary 51.03 1266
    Gr 38.61 5129
    VRAM – UI Textures 37.90 857
    Composite Tex Pool 34.84 72
    Text 34.43 5444
    VRAM – Character Geo 30.73 206
    Character Packfile 30.18 74
    VRAM – DDI Shader 23.86 15011
    Collide Havok 16.72 37250
    Map Zone 12.72 18180
    Collide 12.68 8075
    Gr Umbra 12.31 2789
    Gr Shadow 11.49 1915
    Archive 11.21 77
    VRAM – Terrain Tex 10.83 43
    Model Granny 9.23 7063
    VRAM – Composite Tex 8.17 8
  • Game Context <—*
    MapId: 1052
    Flags: 0×241
    ElapsedTime: 00:00:07
  • World State <—*
    <WorldState BufferCapacity="67028812" BufferUsed="3089720" DrawCalls="17" Fps="63" EffectLights="0" Lights="0" Materials="13" Particles="36" Submodels="17" TextureLoadsPending="0" TextureMemory="495532412" Triangles="34" VerticesSoftwareTransformed="0" VideoMemoryTotal="26354792" CameraPos="-11153.2, -11375.9, -15885.4" CameraFwd="0.686858, -0.691102, 0.224952" MapName="tboUv.7fPVN" MapNamespace="j2bpq" MapSector="IJwR+.dLYIb" MapType="Public" MapFloor="1" MapId="1052" MapGuid="DF1D6153-4B94-43F4-9E30-3BF4F9EDFD11" MapTimeOfDay="1.000000" PlayerFacing="0.711533, -0.702652, 0" PlayerPos="-10970, -11560.2, -15745.4" PlayerVelocity="0, 0, 0" />

[DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
[DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

  • ClientContextThreadProc Thread 0×198c <—*
  • Trace <—*
    Pc:01b2d734 Fr:0754f924 Rt:01b2d778 Arg:00000000 23fd8710 0782d290 0754f964
    Pc:01b2d778 Fr:0754f938 Rt:01b09148 Arg:0754f960 0754f96c 2de5d3a4 29bb6010
    Pc:01b09148 Fr:0754f964 Rt:01af02ad Arg:0782d2f8 0782d290 41f00000 3f800000
    Pc:01af02ad Fr:0754fa90 Rt:01aefcc3 Arg:41a00000 0754fac8 0754fad4 0754fae0
    Pc:01aefcc3 Fr:0754faa8 Rt:015b90ec Arg:41a00000 0754fac8 0754fad4 0754fae0
    Pc:015b90ec Fr:0754faec Rt:015b8dd1 Arg:3f5f66f3 04d85c10 04d85c10 0754fb18
    Pc:015b8dd1 Fr:0754fb00 Rt:015b3d04 Arg:00000010 00000010 00000010 04d86810
    Pc:015b3d04 Fr:0754fb18 Rt:015b56e9 Arg:00000010 0754fba4 0786dab8 04d86854
    Pc:015b56e9 Fr:0754fb48 Rt:015b812f Arg:3c83126f 0142c1c3 04d86810 04d86c60
    Pc:015b812f Fr:0754fbf0 Rt:0142a14e Arg:04d86810 00000002 00000002 00000010
    Pc:0142a14e Fr:0754fc6c Rt:0142b352 Arg:086b6d9b 01d11026 fa1d2393 00000001
    Pc:0142b352 Fr:0754fcac Rt:01429921 Arg:04bf2d30 0073a998 0127ef58 00000000
    Pc:01429921 Fr:0754fccc Rt:013d03e0 Arg:04bf2d30 fa1d223b 00000000 0073a998
    Pc:013d03e0 Fr:0754fd04 Rt:013d0508 Arg:00000000 0754fd1c 769d337a 0073a998
    Pc:013d0508 Fr:0754fd10 Rt:769d337a Arg:0073a998 0754fd5c 774c9882 0073a998
    Pc:769d337a Fr:0754fd1c Rt:774c9882 Arg:0073a998 7393d248 00000000 00000000
    Pc:774c9882 Fr:0754fd5c Rt:774c9855 Arg:013d048c 0073a998 00000000 00000000
    Pc:774c9855 Fr:0754fd74 Rt:00000000 Arg:013d048c 0073a998 00000000 00000000
  • Thread registers <—*
    eax=0754f4ec ebx=0782d290 ecx=0754f864 edx=00000000 esi=769d585e edi=00000000
    eip=01b2d734 esp=0754f908 ebp=0754f924
    cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 0754F4CC 00000000 769d585e 00000000 0754f53c
eax-16 0754F4DC 76e5c41b 0754f53c 76e5c42d 0754f4ec
eax 0 0754F4EC 80000003 00000000 00000000 76e5c42d
eax
16 0754F4FC 00000002 00000002 9ed524f0 00000000
eax+32 0754F50C 04410280 36000000 013f667c 04410320
eax+48 0754F51C 9ec12790 00000001 4e00c280 ffffffff
ebx-32 0782D270 00000000 00000000 00000000 00000000
ebx-16 0782D280 00000000 00000000 1001003a 000000b0
ebx 0 0782D290 1ffe5e1c 00000000 1ffe5e40 00000000
ebx
16 0782D2A0 00000000 c65abcd5 c61a0c2a c682aa6c
ebx+32 0782D2B0 00000000 00000000 00000000 36d93010
ebx+48 0782D2C0 0001fe80 00000000 00000021 00000000
ecx-32 0754F844 00000000 00000000 00000000 00000000
ecx-16 0754F854 00000000 00000000 00000000 00000000
ecx 0 0754F864 80000003 00000000 00000000 76e5c42d
ecx
16 0754F874 00000000 013f6589 36009e14 00000000
ecx+32 0754F884 04410280 36000000 013f667c 04410320
ecx+48 0754F894 9ec12790 00000001 4e00c280 ffffffff
esi-32 769D583C 023a0ae9 90909000 ff8b9090 5dec8b55
esi-16 769D584C 909005eb ff909090 9d0b9825 90909076
esi 0 769D585C ff8b9090 5dec8b55 909005eb ff909090
esi
16 769D586C 9d0da425 90909076 ff8b9090 6aec8b55
esi+32 769D587C 10458d00 1075ff50 ff0c75ff f4e80875
esi+48 769D588C 85ffffe5 8b0774c0 c25d1045 c883000c

  • Code <—*
    01B2D714 c9740a8b 01ff10c7 06000000 0085ff75 .t………….u
    01B2D724 14688e00 0000ba3c ea0a02b9 40fcf001 .h…..<….@…
    01B2D734 e8479575 ffc7461c 01000000 5f8bc65e .G.u..F….._..^
    01B2D744 5b8be55d c20400cc cccccccc 558bec56 [..]……..U..V
    01B2D754 57518bf1 c7042400 000000e8 fcfdffff WQ….$………
    01B2D764 8b7d0c51 8bcec704 24000080 3f8907e8 .}.Q….$…?…
  • Stack <—*
    0754F908 01b2d739 0000008e 0754f96c 0782d290 9…….l.T…..
    0754F918 2de5d310 00000000 00000000 0754f938 …-……..8.T.
    0754F928 01b2d778 00000000 23fd8710 0782d290 x……….#….
    0754F938 0754f964 01b09148 0754f960 0754f96c d.T.H…`.T.l.T.
    0754F948 2de5d3a4 29bb6010 020a8fa4 2de5d310 …-.`.)…….-
    0754F958 0128cdda 00000011 00000000 0754fa90 ..(………..T.
    0754F968 01af02ad 0782d2f8 0782d290 41f00000 ……………A
    0754F978 3f800000 00000010 00000000 04d863a8 …?………c..
    0754F988 3f000008 00000000 3f5db3d3 c62e44be …?……]?.D..
    0754F998 c631bf91 c678356a 3f2fd5ed bf30ec16 ..1.j5x…/?..0.
    0754F9A8 3e6659ee 00000000 00000000 bf800000 .Yf>…………
    0754F9B8 46c00000 41f00000 00000002 2de5d310 …F…A…….-
    0754F9C8 c62b6818 c634a0be c6774577 0754fac8 .h+…4.wEw…T.
    0754F9D8 5f835010 0754fae0 3f2fd5ed bf30ec16 .P...T…/?..0.
    0754F9E8 3e6659ee 46c00000 0754fad4 29bb6010 .Yf>…F..T..`.)
    0754F9F8 46400000 3f800000 9ef85810 00000001 ..F...?.X...... 0754FA08 41f00000 00000000 00000000 00000000 ...A............ 0754FA18 16000000 26ae7e33 bfffffff 00000000 ....3~.&........ 0754FA28 00000000 beef86e4 c20842ea c1d8f4da .........B...... 0754FA38 42900a7a 428c5146 414658e0 3e696f65 z..BFQ.B.XFAeoi> 0754FA48 3e53a5c2 3f08d0bb 3f46e04c 401854a0 ..S>...?L.F?.T.
    0754FA58 4155b98b 4114f737 416619e6 3e9d538b ..UA7..A..fA.S.>
    0754FA68 3ebd1138 4046b3c8 3f000000 3f733333 8..>..F@…?33s?
    0754FA78 3f666666 00000000 00000000 00000000 fff?…………
    0754FA88 00000000 fa1d25af 0754faa8 01aefcc3 …..%….T…..
    0754FA98 41a00000 0754fac8 0754fad4 0754fae0 …A..T…T…T.
    0754FAA8 0754faec 015b90ec 41a00000 0754fac8 ..T…[….A..T.
    0754FAB8 0754fad4 0754fae0 04d863a8 00000010 ..T…T..c……
    0754FAC8 c62e44be c631bf91 c678356a c62b6818 .D….1.j5x..h+.
    0754FAD8 c634a0be c6774577 00000000 00000000 ..4.wEw………
    0754FAE8 bf800000 0754fb00 015b8dd1 3f5f66f3 ……T…[..f
    ?
    0754FAF8 04d85c10 04d85c10 0754fb18 015b3d04 .\…\….T..=[.
    0754FB08 00000010 00000010 00000010 04d86810 ………….h..
    0754FB18 0754fb48 015b56e9 00000010 0754fba4 H.T..V[…….T.
    0754FB28 0786dab8 04d86854 3c83126f 3c83126f ….Th..o..<o..<
    0754FB38 3c83126f 3c83126f 3c83126f 3c83126f o..<o..<o..<o..<
    0754FB48 0754fbf0 015b812f 3c83126f 0142c1c3 ..T./.[.o..<..B.
    0754FB58 04d86810 04d86c60 00000001 00000002 .h..`l……….
    0754FB68 00000002 00000010 0754fb88 0754fb90 ……….T…T.
    0754FB78 04d86c60 00000002 0754fc58 0000000c `l……X.T…..
    0754FB88 00000000 0786dac8 00000000 04d86854 …………Th..
    0754FB98 00000001 04d86810 0754fbe0 0786dac4 …..h….T…..
    0754FBA8 04d8684d 013eab67 04d86b8c 0142c523 Mh..g.>..k..#.B.
    0754FBB8 04d86810 00000000 00000000 0754fbf0 .h…………T.
    0754FBC8 0754fc08 0142a7ef 04d86810 03a96bcd ..T…B..h…k..
    0754FBD8 00000001 04d86b58 00000000 0754fbe4 ….Xk……..T.
    0754FBE8 0754fbe5 fa1d24cf 0754fc6c 0142a14e ..T..$..l.T.N.B.
    0754FBF8 04d86810 00000002 00000002 00000010 .h…………..
    0754FC08 0754fc58 04d86c60 0073a998 00000001 X.T.`l….s…..
    0754FC18 03a96bcd 3f870ba3 0000002e 00000000 .k…..?……..
    0754FC28 774afdd1 76e63bdb 00000000 76e63c07 ..Jw.;.v…..<.v
    0754FC38 f9bf8d70 00000001 0000000a 0073a998 p………….s.
    0754FC48 00000024 00000001 00000000 00000000 $……………
    0754FC58 086b6d9b 01d11026 03a96bcd 00000010 .mk.&….k……
    0754FC68 fa1d2353 0754fcac 0142b352 086b6d9b S#….T.R.B..mk.
    0754FC78 01d11026 fa1d2393 00000001 03a96bcd &….#…….k..
    0754FC88 0073a998 fffffffe 80000003 0754fc7c ..s………|.T.
    0754FC98 0754ef34 0754fcf4 013d0720 ff64bdff 4.T…T. .=…d.
    0754FCA8 00000000 0754fccc 01429921 04bf2d30 ……T.!.B.0-..
    0754FCB8 0073a998 0127ef58 00000000 0073a998 ..s.X.’…….s.
    0754FCC8 00000000 0754fd04 013d03e0 04bf2d30 ……T…=.0-..
    0754FCD8 fa1d223b 00000000 0073a998 0073a998 ;"……..s…s.
    0754FCE8 0073a998 0754fcd8 013d5353 0754fd4c ..s…T.SS=.L.T.
    0754FCF8 013d0720 ff649187 00000000 0754fd10 .=…d…….T.
  • Error Logs <—*
    found, auto selecting permutation
    Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Model ‘0×079a62’: Permutation ‘default’ not found, auto selecting permutation
    Texture missing mip chain: 0×0b7430
    Texture missing mip chain: 0×0f8de6
    Content is referencing a propID that doesn’t exist propId=‘1924002649382879764’
    Texture missing mip chain: 0×0b7430
    Content is referencing a propID that doesn’t exist propId=‘1924002649382879764’
    Model ‘0×005704’: Permutation ‘default’ not found, auto selecting permutation
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Texture missing mip chain: 0×0f7d63
    Texture missing mip chain: 0×0f7d64
    The skill-palettes referencing skill 13031 use multiple weapon-types.
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Texture ‘0×03539b’ dimensions too small
    Loading ‘0×03539b’ texture failed
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Couldn’t find projectile effect for skill ‘KIWQR.F77q2’
    Texture missing mip chain: 0×00f980
    Texture missing mip chain: 0×00f982
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Model ‘0×0e617c’: Permutation ‘sword’ not found, auto selecting permutation
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Content is referencing a propID that doesn’t exist propId=‘1924002649382879764’
    Model ‘0×123674’: Permutation ‘boworange’ not found, auto selecting permutation
    Content is referencing a propID that doesn’t exist propId=‘1907337256732033536’
    Content is referencing a propID that doesn’t exist propId=‘1907337037688701442’
    Content is referencing a propID that doesn’t exist propId=‘1907337699113665028’
    Image is corrupt: Unknown image file format.
  • DirectX Device Info <—*
    VendorId = 0×1002
    DeviceId = 0×6718
    Version = 8.17.0010.1333
    Description = AMD Radeon HD 6900 Series
    Compat = 0×00000000
    VidMem = 4095 MB

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Mordion.7915

Mordion.7915

Itzel Mastery Vendors (Checked both Shipwreck Peak Waypoint in Verdant Brink and Teku Nuhock Waypoint in Tangled Depths) do not have a 5 Obsidian Shard option- both the [25 Airship Parts + 2,450 Karma] option and the [125 Airship Parts + 12,250 Karma] option are for a single Obsidian Shard.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: jonnoy.1748

jonnoy.1748

I’ve followed Laranthir and his buddy 5 times now, and there don’t appear to be any husks for the Bark Breaker achievement.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Minoru.1237

Minoru.1237

I’m crashing constantly — almost every five minutes — since downloading HoT. There are no patterns regarding when or where the crashes occur: they happen when I’m in a zerg, or alone, and frequently in the new areas. I do have the autoloot mastery. I wonder if that trait is exacerbating the problem. I’ve deleted and reinstalled the game, yet the problem persists. The game is unplayable for me now.

(edited by Minoru.1237)

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: beeefcaake.4236

beeefcaake.4236

Legendary Weapons, Bolt I: The Experimental Sword — Collection bug:

NPC: Explorer Loana
Map/IP: Cursed Shore, 64.25.33.92:0
Item (collection): Intricately Carved Orrian Relic
Issue: Interacting with NPC Merchant “Explorer Loana” does not bring up the merchant menu. Instead, it gives a generic NPC dialogue.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Eoreun Beol.8601

Eoreun Beol.8601

I’ve been using the Advanced Logistics auto pick-up of loot in the Halloween lab, but this is constantly crashing the game. 1 or 2 drops and then it crashes.

‘’Do whatever floats your goat’’
IGN: Cho Nyo Gwishin
Cookie Emperor of Dear Dragon We Got Your Cookies!

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Mitha.7039

Mitha.7039

Heart of Thorns Issue, Mission: Hearts and Minds

After the second mini-boss, click the glowy to advance the objective… and nothing happens. Mission not completable. Progress blocked.

Sylvari roleplayers and fangirls: We’re suckers for the underdog…

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: raXXar.9628

raXXar.9628

After purchasing the ultimate HoT I did not receive gems

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Adzekul.3104

Adzekul.3104

At night-time in Verdant Brink, the chopper in the area of Faren’s Flyer Waypoint seems to take you near to the POI at Silent Woods, which is above a very different chopper (I never recorded the ground location for this one).

This assumes that choppers go primarily “up and stay relatively near their ground location” and not “up and significantly away from their ground location”.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Slowloris.9738

Slowloris.9738

Graphical issues with the mist/sky in the Verdant Brink area.

As you can see in the attached image there’s often misty shapes in the sky in the Verdant Brink area, these move with the camera and make gliding difficult- especially when looking for up drafts to utilise. Card is a AMD 785, post-processing is off in the options all other settings set to high/ultra.

If you need more info feel free to ask

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Nikaido.6739

Nikaido.6739

In the HoT story, “In their footstep”. One of the frog NPC, Scout Acan, he is NOT responding.

I’ve seen many other experiencing the same issue. I’ve waited for one day and still no fix. Please fix the bug, it’s blocking serious story progress.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Apone Falls.3841

Apone Falls.3841

Issue 1 on Torn – My guardian is now stuck in the tutorial for ‘establishing a foothold’ and, is stuck on the other side of HOT in the Silverwaste without an HOT waypoint.

My main character Apone Falls has been effectively locked out of HOT by an update yesterday. I was just finishing the “Torn” instance to crossover and clicked the leave dungeon button. The update kicked me out of the game and when I came back on my guardian was stuck in the Silverwastes in the “Establishing” tutorial. There is no button to leave the tutorial and the gateway from the Silverwastes thru to Verdant Brink is X’d out. The tutorial tells me to return the HOT jungle to learn my glider basics. I am effectively locked out of any storyline material and HOT.

I left guardian and switched to my necromancer and almost didn’t make it thru the “Torn” instance again. I had to do the instance twice on my necromancer. I purposely killed her after the instance got stuck without a ‘leave’ button. Fortunately, upon killing your character in the ‘Torn’ instance it allows you to go to verdant brink, so my necro made it. I then went back to the Silverwastes on my necro and tried the “Torn” instance again. I will tell you why I couldn’t complete “Torn” on my necro the first time, in case, anyone else has this problem.

Issue 2 on Torn – Turrets storyline, 2nd green circle and npc are slow or sometimes don’t trigger and allow you to continue the storyline

If you choose to work on the turrets part of the “Torn” storyline when you go to the second green circled area for the turret, ignore the silvari the dragon is trying to take over and run up to the green circle, stand up in the green circle until the very slow npc triggers and says there is nothing of use there. This will get the green circle to go away and, you can then address the sylvari issue. If you do not go to this green circle right away, you may get stuck in the instance like I did where the npc doesn’t react at all and, you are not able to make progress on the turrets.

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Ranlares.2513

Ranlares.2513

ISsue: I got 100% completion in Tangled Depths for my Yrrdrasil Ranger Cache collection item and did not receive any type of reward upon completing it.

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: idontnoso.9850

idontnoso.9850

So I activated the scrapper specialization while I was in HoTM, but it didn’t unlock the achievement or give me the weapon. While I am a scrapper now and I am progressing in the specialization, the game doesn’t acknowledge it in terms of achievements so I can’t get anything scrapper related unless I make another engineer…. (everything has been fine with my other specializations though)

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Balths Knight.9806

Balths Knight.9806

I am having issues inside the Guild Hall. The aertherium production speed booster isn’t adding any benefit to the mining numbers. Please refund the influence used in this manner……

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Zirith.6429

Zirith.6429

I can confirm that adventure rewards (chests, mastery points, achievements) are somehow gated behind the Trading Post delivery box.

I’m also a bit upset that all that experience went to the character that checked the trading post (who’s below level 80) instead of my character that’s training masteries who actually completed the adventure achievements.

this could explain my problem, I have over 1million items clogging my trading post atm and it’s gonna take ages to sell lol. I’ve been going crazy because im not getting rewards and it is making my progress so slow.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Tomixgaming.4378

Tomixgaming.4378

For about 2-3 weeks now ,even before HoT, I have been getting a huge amount of ping after 6pm (In the UK). This makes the game unplayable.

https://forum-en.gw2archive.eu/forum/support/support/Severe-lag-during-peak-times-with-EE/page/4

You need to find out what is wrong with your servers and fix it because a lot of people with using EE as there internet provider CAN NOT connect at all.

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

Previous

Lauren Kamieniecki.6245

QA Lead

Next

Hello, checking in with everyone. I have a few updates to share. There will be more later but I wanted to hit these first:

Rally to Maguuma – Stuck
We know there’s another issue around the mission and are actively tracking this bug. We have had some reports that the following might fix the problem:

  • Zone out of the Silverwastes and back in (to PVP or to Dry Top, etc).
  • Change your active story step in the Journal and then back again.

OOM crashes

  • Please continue to send your crash reports via the in game crash reporter with details about what you were doing and your system specs.
  • The in game reporter is the best way to report crashes as they go directly to the programming team.

Scout Acan

  • This issue is being tracked.
  • We have some reports that Acan only is broken on some megaserver instances.

Story Mission 14 – Sign Cutting

  • Itzel Poison Lore was removed as a requirement.
  • If you are still stuck please zone out to another map, such as PvP or Lion’s Arch, and then come back.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: venshadowcry.6708

venshadowcry.6708

I got Disconnected from the game during the City of Hope mission, and it took me out of the instance after logging back in from the network error. It’s literally impossible to do this mission as an elementalist ALONE.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Tamasan.6457

Tamasan.6457

Story Mission 14 – Sign Cutting

  • If you are still stuck please zone out to another map, such as PvP or Lion’s Arch, and then come back.

Still having this issue. Zoned out, quit the mission and then continued it, still stuck. Did various combinations of quitting, leaving the map, going to pvp, and everything together.

Got to the (last?) marker by the Dragon Passage Waypoint, it appeared, I got close, the UI checked off the objective, but I got nothing after. If I go to Dragon’s Stand or Auric Basin, I get the green swirly icon pointing back to Tangled Depths, but when I go there, no green markers or instance entrances anywhere I can see.

All in the last 30 minutes or so if you have logs or something you can check on me. Also available if you need to ask any questions directly or anything I can do to help. Thanks for all you guys do!

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Link.1049

Link.1049

Howdy,

So I’m all the way to Hearts and Minds… and it’s unplayable. I’ve been in 5 or 6 times now and bugged out everytime.

- Caithe (Pale Tree) is one giant bug… she has infinite life…everytime you kill her she regen’s to 25% you can kill her 5-6…7 times in a row, she’ll come back up. We beat her once, by dying ourselves (also went at her alone and she’s just immortal). People are actually avoiding her now. She’s difficult enough without being actually immortal.

-Mordy… another bad bug thing. When you get to the gliding part, about 50% of the time (100% on me) rather than gliding it’ll do the animation for either the bouncing mushrooms, or daggerstorm (which I don’t have equipped). If it does that… you’re dead. You go to purgatory… if you’re the owner of the instance you may as well quit then, because even if your teammates finish him off…they can’t actually “finish” him.

-Disconnect… whatever you do don’t lose disconnect for any reason even outside your control. If you get booted to log in screen or the game crashes (twice)… when you log back in you can’t rejoin your party. You CAN start the instance over…yourself…while still in your party.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

Previous

Lauren Kamieniecki.6245

QA Lead

Next

Story Mission 14 – Sign Cutting

  • If you are still stuck please zone out to another map, such as PvP or Lion’s Arch, and then come back.

Still having this issue. Zoned out, quit the mission and then continued it, still stuck. Did various combinations of quitting, leaving the map, going to pvp, and everything together.

Got to the (last?) marker by the Dragon Passage Waypoint, it appeared, I got close, the UI checked off the objective, but I got nothing after. If I go to Dragon’s Stand or Auric Basin, I get the green swirly icon pointing back to Tangled Depths, but when I go there, no green markers or instance entrances anywhere I can see.

All in the last 30 minutes or so if you have logs or something you can check on me. Also available if you need to ask any questions directly or anything I can do to help. Thanks for all you guys do!

Will you try zoning out to a non-expansion area and let me know what happens?

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Tamasan.6457

Tamasan.6457

Will you try zoning out to a non-expansion area and let me know what happens?

Just went to PvP and back, no change. Lion’s Arch and back, no change.

I found a spot near that waypoint where I get an interact prompt that does nothing. I’m not sure if I had that before or not.

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Peppit.9057

Peppit.9057

On the story step ‘Buried Insight’, Taimi repeatedly glitches out randomly and stops triggering events. Once just walking up the tunnel to the computer/gate room, once at the very start and then once after summoning the Chak Blitzer. It’s kind of ridiculous because it means I don’t want to go deeper into the next zone for fear of spoilering everything. Thanks.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: fixit.7189

fixit.7189

Thief bug with DD dodge roll modifications in old world: I lose all visual functionality any of the three dodges while in the old world. It turns into the un-traited dodge roll animation yet retains some of the effects of the trait used.

Reproduction: it just happens almost immedietly for no reason.

Notes: This is only happens in old world, it has not done this in HoT maps.

Work around: select another dodge trait in DD, dodge once, and then pick the one you orginally picked. This only works for a few moments and then it’s back to having no dodge trait animations from DD.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

Previous

Lauren Kamieniecki.6245

QA Lead

Next

Thief bug with DD dodge roll modifications in old world: I lose all visual functionality any of the three dodges while in the old world. It turns into the un-traited dodge roll animation yet retains some of the effects of the trait used.

Reproduction: it just happens almost immedietly for no reason.

Notes: This is only happens in old world, it has not done this in HoT maps.

Work around: select another dodge trait in DD, dodge once, and then pick the one you orginally picked. This only works for a few moments and then it’s back to having no dodge trait animations from DD.

Yeah we know about it. It’s weird. It’s being tracked.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: BlakThornArrow.2389

BlakThornArrow.2389

story step 5, in there footsteps. glided towards Scout Acan. need to talk to him but nothing happens. he does have the star about his head but thats it.

noticed this: Scout Acan
This issue is being tracked.
We have some reports that Acan only is broken on some megaserver instances.

any progress on this particular problem?

White Lions Claw , dungeon, Living Story ,
Personal Story, WvsW , Guild Missions, Living Story and so much more.
(We have Teamspeak and a forum ) join us!

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Yougottawanna.7420

Yougottawanna.7420

This is concerning Story mode Part 14 (tracking)

I’m on the story mode and have been eagerly anticipating the content in HoT but I recently ran into a bug at the beginning of this part of the story where you are following the trail. The tangled depths sign that is at the bottom of the area does not progress the story but instead gives no dialogue and removes the marker for where the next part of the story takes place.

Please get this fixed as soon as possible as I would very much like to continue the story.

I’m having this exact same problem. I’ve tried zoning out, restarting the story step, both, doing everything in every order I can think of. Nothing progresses the story.

(Also tried zoning out to both Lion’s Arch and the PvP lobby, no change)

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: origin.1496

origin.1496

The Outpost: SCAR Bivouac event chain constantly gets stuck on the resonator event and the mordrem migration event.

On resonator once they die, the NPC doesn’t attempt to repair them if he’s supposed to. Or they just get 1 shot instantly?

Migration just won’t complete for some reason. The NPC constantly repairs the cannon, and neither of them will die. Been sitting here for 35 minutes killing things and nothing.

(edited by origin.1496)

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Bandit.8279

Bandit.8279

Story Mission 14 – Sign Cutting

  • If you are still stuck please zone out to another map, such as PvP or Lion’s Arch, and then come back.

Still having this issue. Zoned out, quit the mission and then continued it, still stuck. Did various combinations of quitting, leaving the map, going to pvp, and everything together.

Got to the (last?) marker by the Dragon Passage Waypoint, it appeared, I got close, the UI checked off the objective, but I got nothing after. If I go to Dragon’s Stand or Auric Basin, I get the green swirly icon pointing back to Tangled Depths, but when I go there, no green markers or instance entrances anywhere I can see.

All in the last 30 minutes or so if you have logs or something you can check on me. Also available if you need to ask any questions directly or anything I can do to help. Thanks for all you guys do!

Will you try zoning out to a non-expansion area and let me know what happens?

I zoned out to WvW. I zoned out to Rata Sum. I zoned out to different HoT maps. I reset the story to chapter 13 and then went back to 14. I relogged. I did the dishes and made coffee but after finding the first few rocks I get stuck at the bottom of the Ogre/Chak area where the last rock is with the bar totally filled and the Sing Cutting story gives me no indicator of where to go next:(

Fools N Gold [FNG] of Tarnished Coast

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Kylden Ar.3724

Kylden Ar.3724

Hello, checking in with everyone. I have a few updates to share. There will be more later but I wanted to hit these first:

Rally to Maguuma – Stuck
We know there’s another issue around the mission and are actively tracking this bug. We have had some reports that the following might fix the problem:

  • Zone out of the Silverwastes and back in (to PVP or to Dry Top, etc).
  • Change your active story step in the Journal and then back again.

OOM crashes

  • Please continue to send your crash reports via the in game crash reporter with details about what you were doing and your system specs.
  • The in game reporter is the best way to report crashes as they go directly to the programming team.

Scout Acan

  • This issue is being tracked.
  • We have some reports that Acan only is broken on some megaserver instances.

Story Mission 14 – Sign Cutting

  • Itzel Poison Lore was removed as a requirement.
  • If you are still stuck please zone out to another map, such as PvP or Lion’s Arch, and then come back.

Thank you for the update. Looking forward to the fix for the OOM issue. I’ve seen a fair share here on 64-bit systems, so it’s not just the 32-bit issue.

Kylden
Leader of TACO mini-roamer guild, Kaineng.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Lutto.8745

Lutto.8745

Story Mission 14 – Sign Cutting

  • If you are still stuck please zone out to another map, such as PvP or Lion’s Arch, and then come back.

Still having this issue. Zoned out, quit the mission and then continued it, still stuck. Did various combinations of quitting, leaving the map, going to pvp, and everything together.

Got to the (last?) marker by the Dragon Passage Waypoint, it appeared, I got close, the UI checked off the objective, but I got nothing after. If I go to Dragon’s Stand or Auric Basin, I get the green swirly icon pointing back to Tangled Depths, but when I go there, no green markers or instance entrances anywhere I can see.

All in the last 30 minutes or so if you have logs or something you can check on me. Also available if you need to ask any questions directly or anything I can do to help. Thanks for all you guys do!

Will you try zoning out to a non-expansion area and let me know what happens?

Nothing happens.. its still grayed out and checked “find markins by rox” but it dosent update after this.

Its really frustrating that the story dosent work. People have been typing about this since yesterday and still no fix.

Member of [SoZ] GM of mEIGHT [mEJT]
S1/S2 Legend Engineer @ Gandara EU.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: drunkin goat.9831

drunkin goat.9831

I just completed Verdant Brink on my necro and didn’t receive any reward.

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: MiMMiC.1708

MiMMiC.1708

I’m having the same issue as Tamasan.6457. I’ve reset the chapter many many times and get different results each time. The first time through I got stuck at the 2nd set of tracks. I had the prompt to interact with them but it wouldn’t let me. I reset the chapter and it then required me to get poison lore again. I changed zones and it updated. I then got stuck at the ?4th? set of tracks (the one by the hero chak challenge). Did the reset process. I then got stuck at the 1st set of tracks unable to interact. Did the reset process. Then I got stuck at the 2nd set of tracks again.

I logged in today and did the chapter reset and got stuck at the last set. I’m standing at the interact spot and hitting F or the UI interact button does nothing. I’ve attempted this quest ~7-8 times I think. I’d really love to finish it.

update: Yet another reset seems to have fixed it. I’m now on the step past the follow the tracks. In zone #4. hope this works :P

(edited by MiMMiC.1708)

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: LunarRXA.5062

LunarRXA.5062

Hey Lauren, been having the exact [to-the-letter] experience with the Heart of Thorns 14 as Tamasan.6457

I’ve tried numerous relogs (and map shifts), but the personal story freezes us and goes transparent as opposed to a solid opaque and prevents progress. I talked to one of my friends last night and he mentioned that it took him 8 trials before he managed to get past this story arc.

The “Interact-Trigger” is visible, but unable to be interacted, much like when a player gets the Revive bug. There’s a really high mob density in this area and it’s really hard to clear them out, though I have no idea whether this would have any impact on the marks triggering for plot progression. I did my best to “clean” the earlier mark areas, but the later areas amongst all the critters seem especially buggy.

Edit: Thanks. Finally got through. I tried to take it a little patiently with the marks, not rushing the progress, just incrementally “finding” the Rox marks.

(edited by LunarRXA.5062)

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

Previous

Lauren Kamieniecki.6245

QA Lead

Next

Hey Lauren, been having the exact [to-the-letter] experience with the Heart of Thorns 14 as Tamasan.6457

I’ve tried numerous relogs, but the personal story freezes us and goes transparent as opposed to a solid opaque and prevents progress. I talked to one of my friends last night and he mentioned that it took him 8 trials before he managed to get past this story arc.

The “Interact-Trigger” is visible, but unable to be interacted, much like when a player gets the Revive bug. There’s a really high mob density in this area and it’s really hard to clear them out, though I have no idea whether this would have any impact on the marks triggering for plot progression. I did my best to “clean” the earlier mark areas, but the later areas amongst all the critters seem especially buggy.

We’re tracking this but I will have someone investigate further tonight.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: GerberGEEK.6425

GerberGEEK.6425

I am trying to speak to Scout Acan the frog after gliding over to him. I am able to speak to him, I noticed this is occurring to several other players. I have rebooted the game several times, I have guested in another server, I have logged in and out several times and I have tried to glide to the platform many times and I am still having no luck.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Lauren Kamieniecki.6245

Previous

Lauren Kamieniecki.6245

QA Lead

Next

Hello, checking in with everyone. I have a few updates to share. There will be more later but I wanted to hit these first:

Rally to Maguuma – Stuck
We know there’s another issue around the mission and are actively tracking this bug. We have had some reports that the following might fix the problem:

  • Zone out of the Silverwastes and back in (to PVP or to Dry Top, etc).
  • Change your active story step in the Journal and then back again.

OOM crashes

  • Please continue to send your crash reports via the in game crash reporter with details about what you were doing and your system specs.
  • The in game reporter is the best way to report crashes as they go directly to the programming team.

Scout Acan

  • This issue is being tracked.
  • We have some reports that Acan only is broken on some megaserver instances.

Story Mission 14 – Sign Cutting

  • Itzel Poison Lore was removed as a requirement.
  • If you are still stuck please zone out to another map, such as PvP or Lion’s Arch, and then come back.

Thank you for the update. Looking forward to the fix for the OOM issue. I’ve seen a fair share here on 64-bit systems, so it’s not just the 32-bit issue.

Just to be clear, I’m not promising fixes – or even fixes on a timeline, even though a great many of the items I comment on on the forums do get fixed decently quick. I make sure our issues are tracked and escalated to the proper people and then I get my board with nails in it out.

A lot of the things I don’t comment on get fixed too but we would need 3 of me to be able to respond to all posts all the time.

ok now brb finding some wood to knock on to avoid the jinx…

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: superherofan.8042

superherofan.8042

1) Sign Cutting Stuck

I have a checkmark by Find Rox’s markers and it won’t progress. Tried zoning in and out to Lion’s Arch and nothing happened. Quit and continued again and nothing happened.

2) Lots of crashes lately.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Tamasan.6457

Tamasan.6457

A lot of the things I don’t comment on get fixed too but we would need 3 of me to be able to respond to all posts all the time.

Sounds like my inbox at work this morning after taking Thursday and Friday off.

Still no luck for me with multiple resets, game exits, zone changes.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Hvaran.6327

Hvaran.6327

When i and my 2 friends finished HOT living story, the recipe to upgrade plated weapons to machined (smth Core) after consumption did not apear in recipe list in any profession, though i got smth with name -(Exotic)- and it was superior rune of earth that i could find in a list of 2 profs that match the recipe…so kinda those skins are blocked right now from getting at all.

posted it here, so merge or delete that htread if needed. Thank you for your work.
https://forum-en.gw2archive.eu/forum/support/bugs/HOT-End-Story-Recipe-Disapearing/first#post5665215

Handarand – Handacooon – Handa Panda – Handa Genie

(edited by Hvaran.6327)

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Auesis.7301

Auesis.7301

I just 100% completed Tangled Depths and got no reward. I was supposed to get Thief’s Cache etc.

A friend got his reward on a character that hadn’t got completion of central Tyria yet, so I guess I’m screwed.

Gnome Child [Gc]
Resident Thief

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: SlackerATC.5934

SlackerATC.5934

In Verdant Brink the Outpost: Pact Encampment event chain has always gotten stuck for me at the part where you have to rescue/interrogate the Sylvari. No event bubbles pop up and when I talk to the main guy it points me to an area but nothing is going on there.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: spoj.9672

spoj.9672

When attuning berserker ascended rings (Ring of Red Death and Crystalline Band). It renames them incorrectly to Attuned Bagh Nakh and Attuned Vine of the Pale Tree. But the stats and the icons remain correct.

Also Reapers gravedigger does not recharge correctly if you are interrupted, dodge or cast a skill during the aftercast.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Nokaru.7831

Nokaru.7831

Zone: Auric Basin
Adventure: The Floor is Lava?

  • All of the Bouncing Mushrooms in this event have no collision, so players attempting to jump on them fall into the poison instead. While the mushrooms still work, players have to jump inside them to trigger them.

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Nokaru.7831

Nokaru.7831

Zone: Verdant Brink
Outpost: Pale Reaver Rally
Event: Keep enemies away from Skybreaker while she plants explosives.

  • The boulder debris intended to block the path during this event has no collision. Players can just walk through it. I don’t know if it’s bugged all the time, or only upon repeated play-throughs of the zone because I remember it having collision at some point.

Attachments:

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: superherofan.8042

superherofan.8042

OK. I tried to start over by playing chapter 13 and then going back to 14. Now, it’s saying I need Poison Mastery again for 14.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Einnob.4175

Einnob.4175

It’s a very small thing, but I just completed tier 1 of The Legend earlier today. After collecting all the star fragments and burying them and getting my recipe…I still somehow have the individual fragments? I honestly didn’t look to see if they even combined when I did that part, just ran on over to the last bit to finish, and noticed afterward that I still had all 5 pieces.

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: david.1928

david.1928

in wvw the game keeps either crashing or freezing. it freezes more than crashing. it does seem to happen under stress during big fights.