Guild Wars 2

Since the recent patch a/o 10/27,
* 20 seconds after login, my mouse cursor disappears. I was told about the action camera toggle to bring it back as a possibility. This has not helped. Prior to patch, I have successfully used this new 2 week old mouse: Corsair Scimitar RGB, and never lost said cursor in game. [only in game it is lost. once I Alt+F4 out of guild wars, cursor is there]

* Same day, I am not able to enter fractals properly. The client closes out completely without crash. 3 times were attempted to join a party already in the lobby of fractals scale 13. 2 of the 3 attempts were with different parties. All of which sent me to the desktop with no client active.

* Already acknowledged but I confirm the fractal skin collection bug. It only recognized active skinned weapons, not prior unlocked non-skinned instances that make up the total in wardrobe.

Thank you Anet Dev team to review this as you have a big workload already.
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Follow up
I checked and downloaded the latest drivers for Corsair Utility Engine now version 1.11.85. Kept the mouse unplugged for a minute and restarted the computer. The mouse is working fine out of game.

So not, it is just mouse cursor in game gone in 20 seconds still, and now client closes fully on my within 1-2 minutes if I activate map, do way points, enter instances, or randomly after holding the right click button.

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Fixed
Solution: EVGA Precision X 5.3.8 has known issues with guild wars 2 and the latest GTX 900 gpus.

Uninstalled it and now use MSi Afterburner. Mouse cursor has returned and no more crashing issues.

Purification and Dragon’s Maw did not receive the 5 minute duration global trap change when all other traps were adjusted.

Additionally, we can lay down traps and switch our heal/utilities/elite to something else while still having the traps persist in the world.

Since Anet “adjusted” traps recharge timers, they could at least do us the service fixing the broken duration on Purification and Dragon’s Maw, the latter of which now is even more important to be fixed with Maw’s increased Recharge making it fade before its even ready to be recast.

If Purification ever gets a condi cleansing element and its trap duration fixed, it might actually see some good use. Pre-casting it and luring people in, while having a second one waiting in the wing, would make it actually competitive with our other healing options in many scenarios, especially in PvE.

I got 100% map completion in Auric Basin, but got NO reward. Do I need to complete all masteries shown on the map as well?

I was doing the Tarrir event in a party of 3 people and while waiting at one commander we each got teleported to 3 new IP’s of the map at the same time so we couldn’t get back to the map we were working on for 20+ minutes. This was frustrating as it was a organized map and very promising and we just got taken off of it for no reason.

I did the Event to get the hero points near Treacherous Path Waypoint, but I’m not getting any points, neither is my friend

Crashing when I try to log in to my Tempest (on west side of Verdant Brink) and Ranger (@ starting point of next map)..

Dragon Stand Meta Event Bugged when mordremoth mouth reach 0 nothing happens and the map freezes. no reward no karma no exp nohting.

I cant use staffs on my ranger even after unlocking staff proficiency in the elite specialization tree, receiving the achievement and getting the Druids staff reward. As the attachment shows it still says that staffs are not usable by my profession.

No chest at 100% Verdant Brink map completion.

Fractal Weapon Collection not showing weapon skin (in my case longbow) that I have in my bank. I have tried transmuting and equipping one, that does not add it to the collection.

‘Toggle Action Camera’ change ‘Vertical Position Far’ and doesn’t revert to my settings after camera disabled.

The Northwind Collection: I never gained the Machined Warhorn item which you supposedly get for finishing your specialization. I maxed Tempest out before the iteration build went live, never received it then. Logged onto my Daredevil thief and got the equivalent item, which made me recheck the ele. No such luck

Cursed Shore.
Legendary collection items bugs.

NPC: Explorer Loana BUGGED

- NPC does not turn into a vendor after event, doesn’t offer legendary collection items
- Event doesn’t reset, it runs once when there is a new patch, gets to the end and nothing else happens.

I was not sure whether it is a Chronomancer bug only, or the Charr race, but now I can see on forum that it was reported OVER 2 YEARS AGO and it is still not working properly.

Shield on Charr characters has clipping issues (characters hand goes all the way through it) and the weapon itself is not scaled properly.

Now when mesmers and revenants also have an access to this weapon, it would be nice to fix it, because it looks really bad and is annoying.

Olterin Fire.5960:

The Northwind Collection: I never gained the Machined Warhorn item which you supposedly get for finishing your specialization. I maxed Tempest out before the iteration build went live, never received it then. Logged onto my Daredevil thief and got the equivalent item, which made me recheck the ele. No such luck

I was just about to post about this, it looks like the wrong item was put in this spot — might have meant to put the elite specialization shoulders that you get upon 100% completion of your elite specialization. (edit: just realized it’s not shoulders for thieves.. but it’s still the item they get from completing elite specialization)

Demona Golgari.7908:

I have two issues to report, the first one is I pre ordered my HoT expansion and still haven’t received my additional character slot, the other is on my Revanent, under builds, it shows Shield, off hand, and it show the skills, however, whenever I tried to buy a shield, when I hover over one with my mouse, it says, weapon type unusable by this profession. (first of all, isn’t a shield a piece of armor? anyways) Now is this a bug? is it only available upon the elite specialization or am I missing something here? Can you let me know? Thanks.

I don’t know about the char slot, but it depends – did you take your Revenant to 80 and unlocked the Herald elite spec?
The shield is usable only with that being unlocked (if you look at the Specialization tree in the hero panel you’ll see the first talent on the tree is “shield proficiency”) and then you can use a shield. And no, for the mechanics of the game the shield is, in fact, a weapon and not a piece of armor. I hope this was helpful!

Concentration and expertise are still broken.

Hi, I just finished 100% Map completion on Verdant Brink, but I didn’t receive my reward. Please help

14.Sign Cutting. mission stuck for me and many others mines progressed to the 7th a friends progressed to the 2nd part of the mission eventhough we we’re doing it together it’s been 2 days and it’s greyed out can’t complete, no marker, no star, no yellow circle tried restarting, changing missions, changing zones, relogging and we’ve sent ingame reports but as i say it’s been 2 days now…

Ok…here for another bug in hearts and minds.

Please allow us to strafe and backstep in action camera. I’ve wanted a crosshair for so long, but the only reason I’m not playing TERA right now is because you turn around and run backwards while pressing s. You’ve copied TERA’s junky movement system. Please make movement separate keybinds so if I bind strafe and backstep to asd I strafe and backstep no matter what style camera I’m using. Right now we have a ridiculously inconsistent experience between the camera modes. This is not a quality experience, it’s frankly discouraged me on the expansion. Why would you force new movement styles on our keybinds to use a camera mode? I watched the stream where the guy who designed this revealed the system and he didn’t ever consider that people would want a consistent experience that matched how they’d been playing Guild Wars for 10 years. I need my back stepping and strafing back ASAP, I’m totally in the dumps with this.

Still getting random crashes…

My fractal master collection is still bugged.
It says that i have 1/19 unlocked, While i have a lot of skins on 1 character.

Please fix :o

Xantha.7061:

I can’t seem to be able to equip staff as a ranger. I have unlocked the staff proficiency and all training up to celestial shadow but I still can’t equip the glyphs either

jamadman.4386:

I have put over 200 points into my characters elite specialization but i am unable to select it as a specialization in the hero build screen and I am not able to use any of the abilities that I have unlocked from this specialization.

I have been given the achievement and rewards for entering points into the specialization.

Xantha, you will need to actually ‘equip’/select the trait line before you can use all that.
You can do this (and also goes for Jamadan I guess) ONLY in the last (3rd) trait slot line.

Since you fixed the specialisation cost, druid unlocking is now broken, I didn’t get my staff or trait line >_<

I could play the beta events fine and the core game was fine on Thursday evening. Now I’m crashing every 10 seconds in Maguuma Wastes maps and major cities like Lion’s Arch. Trying less populated maps reduces the crashing frequency to every 20 minutes. I had to get my friend to complete the first story instance solo while my character stood at the entrance facing a wall just to be able to claim the reward without crashing. I crashed 5 times just running from Camp Resolve to Red Rock Bastion to enter the story instance in the first place.

It is so hurtful to read your “Heads Up” blog post where you state how few major problems there are. I would consider not being able to play the expansion a severe issue, let alone releasing it when it has broken the core game as well. It just sounds like you’re sweeping everybody else in this position under the rug for the sake of some good media coverage. If there are so few major issues, why has this major issue not already been fixed?

I’ve been playing since pre-Factions and never been more disappointed.

On completing an Elite Specialization training, a crafting recipe is auto consumed to the character that opens the chest, no warning given, or no note that this is going to happen.

This is the only method of acquiring these recipes (so far), so it is very frustrating to discover that a one-time unlock recipe is now bound to a character I didn’t complete all the crafting disciplines in (and have no intention to, as I already have them completed on another character).

Some warning of this, or better yet – an account-bound recipe consumable that can be put in the bank and swapped between characters, would be great.

Hearts and minds story 16. Completion rewards problem.

Victors catche
Says you get rare and exotic gear plus a vision crystal
Rewarded the gears but instead of vision crystal, it rewarded 15 crystalline ore.

Map Verdant Brink: cannot activate Hero Point near Canopy over Noble Crash Site.
It is shown like not activated on the map, but when you try to take it – it says that it is already taken. Same problem appeared for another guy who tried to take it at the same time.

I bought HoT and it has downloaded. I’m able to make a character with the new class profession, but I am not able to use my mastery points or the new class specializations. I am permanently stuck at one. I have 41 mastery points available in the Tyria section and I have earned 2 in the expansion, but it won’t let me use them. I have unlocked all the new weapons for my other classes, but I cannot use the weapons and the new abilities are not even showing up for them.

I just finished the Verdant Brink map, but got no map completion reward.

Zone: Tangled Depths
Outpost: SCAR Bivouac
Event: Protect the cannon until the Mordrem migration is stopped.

• This event was stalled indefinitely when the cannon needed repairs. Terril Tinkerclaw kept trying to repair it, but it remained at 100%,

Nuhoch Stealth Detection doesn’t seem to be doing anything for me, unless it only works on specific stealth mobs?

Still has no additional character slot

Got 100% Map Completion in both Auric Basin and Tangled Depth, yet none of both gave my any map completion reward.
I have 100% world completion from the past. This seems to be important as my friend, who started a revenant, doesn’t have 100% and completed Auric Basin and got the map completion reward.

I did not receive any map completion chest for Verdant Brink despite earning 100% completion.

Hero Point and Elite Specializtion

Revenant requires about 500 Hero Point to complete Elite Specialization.

New Warrior in Maguuma Hot requires about 500 Hero Point to complete Elite Specialization.

Old Warrior from way back GW2 requires about 250 Hero Points to complete Elite Specialization.

Other old professions from way back GW2 require about 250 Hero Points to complete Elite Specialization.

I am guessing this could be a major bug.

Edit: My Revenant’s personal story is still stuck at Sign Cutting with Rox trail not showing at/after Dragon’s Passage.

Zone: Verdant Brink
Location: Canopy over Noble Crash Site
Bug:

In the annexed image, you see the textbox state that i already have this hero point, yet the minimap icon (which is in the wrong location too) shows that i don’t. This prevents me from achieving map completion.

Also, the mastery point right below the hero point? It isn’t there.

Cannot actually use any of the guild hall vendors on mac client (confirmed for versions 10.7.5 as feel as 10.11 of OS X). When I talk to the guild treasurer, or any vendors npc’s in the guild hall for that matter, I can see the user interface however I cannot scroll down or click any of the buttons in their menu.

After the patch to lower the Hero points needed I reset my skills and trained in Druid… but it doesn’t let me select to BE a druid… the specialization doesn’t even show up as an option. I only need 8 more points to become a full Druid.. am I doing something wrong?

Hi, today i upgraded my account and i have TAB HERO BUG, i dont see attributes, cant change all gear or acces, etc. I created a topic on forum, sry if i mistake, BUT game is unplayable for me, without status seeing or else.

I reinstall the game, same result, same bug on new char creation. I tweak a bit in graphic option, no big help. My rig in unchanged from previous sessions of game.

Problem was solved in less than few hours, thanks support team.

Beda Zzle.5281:

After the patch to lower the Hero points needed I reset my skills and trained in Druid… but it doesn’t let me select to BE a druid… the specialization doesn’t even show up as an option. I only need 8 more points to become a full Druid.. am I doing something wrong?

Have you checked the third trait tab? Cuz the elite trait line can only be selected in the third one.

Please fix Sign Cutting? It is still broken and I’d really like to know what happens in the story… I’m loosing sleep here! I’ve been waiting 3 days for this fix… At least appease us with a tweet saying ya’ll know and are working on it. Plez? thanks!

Ahhh… hmmm… I’ll have to check that.. I never thought of that.. I was just trying to switch out the one I didn’t want which was in the top slot. Thank you.. I be a happy camper again if that works..

Thanks Chucklet

6 days and Heat Sync is always bug, he doesn’t share any boons

Auric basin events still bugged. The one where you have to destroy vines blocking your path, the vine destroying things stop working after the first barrier. Stopped the event cold.

I have full map completion on a character and was ment ot get a reward when I ebtered Southsun Cove I believe.
Also just completed Verdant Brink and again got no reward….

Infuriated

My level one Revenant could access to elite spec in pvp lobby, however my existing lvl 80 Ranger and Necro class couldnt.

Ponyboy.6145:

So after two days of wracking my brain on the Sign Cutting story bug, I’ve encountered one at the Mordremoth… sometimes it’s fine, but other times there’s no bridge to the Rift thingy… And one time I was flying and tossed into the air and it RESET THE ENTIRE STORY and I had to start over.

I am highly disappointed/frustrated by these two major bugs despite an otherwise polished game.

I ran into this bug as well during the Mordremoth fight. The rift was unattainable to continue once it went outside the area of fighting and Mordremoth becomes invulnerable. So you can’t continue beyond this point. All you can do is die and restart the fight again.

NEVER had a problem with this game until HoT…. Getting crashes every 5-10 minutes like everyone else is… OBVIOUSLY a problem with the game… not my PC, so i emailed support and here is the reply…

THEY TOLD ME TO REMOVE MEMORY FROM MY PC and it was a WINDOWS 32 BIT problem… Not the game.. WTF..

my husband can run this on his laptop with intel UMA with only 32M of video memory and shared 1gig system memory.

THIS IS A PROBLEM WITH NVIDA cards and the game client, not our pc’s, and needs to be fixed ASAP.

Please get this fixed or refund me the money i paid for a game i can no longer play because of bad coding…

Hello —-—-,

Thanks for getting back to us.

The issue you are having is known as an Out Of Memory Error. While we do have some suggestions for helping players work around this issue, ultimately we need you to understand that this is a limitation of 32-bit Operating Systems and not actually of Guild Wars 2 itself. The main issue here is simply memory limitations inherent in 32-bit Operating Systems.

The problem comes in the form of the additional video memory your graphics card has:

— Display Memory: 2257 MB
— Dedicated Memory: 978 MB
— Shared Memory: 1279 MB

This is where it gets a little complicated, but the short version is that the additional memory can push your total available memory into negative numbers resulting in crashes or simply, “out of memory errors.” Some players have resolved this by upgrading to a 64-bit operating system. Others simply have removed physical RAM from the system to bring the memory totals closer to values intended for that revision of Windows (32-bit). Obviously removing RAM from your PC is not an ideal solution but I wanted to give you all the information we have learned regarding these issues. You can read more about this issue from Microsoft here: http://support.microsoft.com/kb/929605. The important part is listed below:

“For example, if you have a video card that has 256 MB of onboard memory, that memory must be mapped within the first 4 GB of address space. If 4 GB of system memory is already installed, part of that address space must be reserved by the graphics memory mapping. Graphics memory mapping overwrites a part of the system memory. These conditions reduce the total amount of system memory that is available to the operating system.”

One solution presented by players being affected by this is to change the “Maximum pre-rendered frames” in the Nvidia control panel. To do this:

Right-click on your desktop and select “Nvidia Control Panel.”
Select "Manage 3D Settings.”
Scroll down until you find “Maximum pre-rendered frames” and change it from “Use the 3D application settings” to “1.”

Once completed, click “Apply” to save your changes and try Guild Wars 2 again.

Regards,

GM Skull Knight
Guild Wars 2 Support Team
http://help.guildwars2.com/