Update: 18 March 2014
444143 – Resolved
444143 – Resolved
448714 – Resolved
440775 – Resolved
335222 – Resolved via Ticket 465661.
451169 – Resolved last Thursday in ticket 420748. Two tickets. Do not submit duplicate tickets.
422270 – Account ownership is in dispute. Please submit any questions or updates in your ticket.
437622 – Response sent Friday. You need to verify ownership of the account.
449642 – Six tickets. Do not submit duplicate tickets. Final Answer: The account was involved in cheating and will not be reinstated. Please do not post again.
427396 – Five tickets. Do not submit duplicate tickets.Under review. Your tickets are receiving responses. See this thread for possible work-arounds: https://forum-en.gw2archive.eu/forum/support/account/Not-Getting-Our-Mails-Yahoo-Gmail-Hotmail-more/first#post2924424
296309 – Three tickets. Do not submit duplicate tickets.Final answer: This has been reviewed multiple times and the account will not be reinstated.
447833 – Six tickets. Do not submit duplicate tickets. Final Answer: The account was closed for exploiting and will not be reinstated.
454119 – Three tickets. Do not submit duplicate tickets. Final Answer: This account was not hacked, it was guilty of botting and will not be reinstated.
- Some tickets will require extra time because they are very complicated. This applies especially to compromised accounts and certain access issues that may related to disputed ownership of the account. Please continue to discuss these matters with the Support Team to reach the best resolution.
- Please also note that people involved in botting, cheating, exploiting, and gold sales (RMT workers) file appeals and post in forums. We will not reinstate accounts found to be involved in these offenses. Responses flagged as “Final Response” will not be reviewed again.
If your ticket is at least three days (72 hours) old, and if you still need assistance, please post in the Tickets for Review – 3 Days and Older – Part 2 [merged] thread, which is here at the top of this forum.
Please do not submit duplicate tickets for the same situation. Please update your ticket by simply responding to the most recent e-mail with the ticket number in the subject line.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)