Guild Wars 2

I think it is hopeless. I have been trying to work through it by creating a ticket and doing what they ask. Each time I get a reply it is from a different technician, and they ask me to do things that aren’t even close to being involved with mouse connectivity sometimes. The last response was to move my entire game to a different directory and “repair” it…come on! The closest fix you can get appears to be moving your camera rotation speed down to the minimum, but it still happens plus you need to clear off your desk so you will have 2 square feet to move your mouse around just to pan your camera 45 degrees. It would be easier just to get people to post what mouse they are using that DOESN’T have this problem and we could just go buy a new mouse already.

It really makes me sad, because I nearly allways lose target during WvW or dungeon fights.
Hopefully this issue will get once on their priority list

Same issue here with a razer naga. Happened during one of the beta weekends and came back with a vengeance at the start of the wintersday patch.

I’ve given up trying to pvp or WvW, dungeons are becoming too frustrating as well. If this doesn’t get fixed I’m pretty much out of stuff to do in this game.

Ok,I had ( yes had ) this problem too, it was getting worse for the last couple days and I just could not ignore it any more.
I try every possible combination of the mouse ( deathadder ) ,mb and graphic card drivers and yet the issue was still here , so I decide to go way back with the mouse driver I used with winxp , the old 1.07 and guess what
THE PROBLEM WAS GONE
no right click problem , no uncontroling camera spin etc
ps
now I have win7 64bit so I had to install drivers in compatibility mode,
I set polling rate to 1000Hz and dpi to 1800 and it works like charm ,
I just finished AC path 1 and 2 and some farmin in ML and CS with any isuees,
try folks it worked for me
( ONLY TESTED FOR DEATHADDER firmware 1.10 )
gl
some tehnical details
I have IB i5-3570, nvidia660 OC ,8GB ram
I play the game in the 1680×1050 resolution ( native with my monitor ) ,
ingame setting : limiter at 60 fps is on,rotation camera speed is 50% ( tested up to 100% ) , all high graphic setting

Same issue with my Logitech G9. I was literally this >< far from buying a new mouse, glad I found this thread.

Kind of depressing that the issue has been around for months now, the thread has around 250 posts (one of the most populated threads), and the only response from ANet is “submit a ticket” which from the sounds of it is no real help.

Our only real recourse is to mess around with drivers, hardware, settings, etc with our fingers crossed and hope we find the magic combination.

Like someone said before, how hard it is to plug a mouse and collect the data by yourself. It shouldnt be rocket science to fix a kitten mouse problem.

Raitek.2930:

This is a wireless issue. My m570 has the same issue, but when i switched back to a wired Trackball the problem went away instantly.

-that is a different issue.
-i have a wireless mouse that works.. but still have the issue sometimes.
my wired mouse (as all real gaming mice always are) is a trusty logitech g9 w/ latest drivers (win7 64bit all drivers latest)

-works on every other game.. this game is unplayable in pvp due to the window minimizing or not being able to rotate my camera during attacks… playing a warrior is rough when you fly through your enemy & then cant turn to see him..

Has anyone gotten a hold of razer to see if they have a fix? I put in a support ticket but I’m still waiting to hear back from them.

I have a Logitech G500 wired mouse and am having the exact same problem with the right mouse click losing focus while turning. I haven’t had any trouble using the right mouse to turn the camera until a few days ago. As a side note my right mouse button is working great in Windows and other games.

I have found the weirdest solution to my problem (Logitech G700) – I simply set the polling rate to 250, then uninstall SetPoint, and set the ingame camera speed to 50% (center of the bar).

The problem will still persists the first few minutes when I re-run the game, however, I have the most enjoyable problem free 5 hours + 7 hours sessions (on my PC and my laptop) after that.

I did the same thing for my Razer Imperator and tested it for 10mins, the same problem only occurs once in 5 mins.

Finally heard back from razor support and apparently they don’t even read what you send them because they started giving me troubleshooting instructions for a completely different problem and told my to download razor synapse and update my driver after I stated that was the first thing I tried.

Since this thread has been up for 3 months without any feedback it looks like we’re all kind of sol.

Still unable to mouse turn

Logitech G700
I used to have the issue, then it went away around Xmas, and today it came back. Makes me think it was done by the update…

Yup still having the problem. Guess I’ll try again next month. Sure would be great to hear if you guys are even working on the problem or not.

I didn’t have this problem for the first 5 months of playing the game, but last week it started happening to me too (no hardware or other software changes, aside from the 1/3 patch).

I also have a Razer Naga and play with dual monitors.

The specific issues (described variously above) are:

1) When using right mouse hold to look, intermittently the arrow cursor will pop up and mouse look will stop working

2) When holding right + left mouse to run my character will intermittently stop dead

This problem is not occurring in any other games (notably I’m not having the problem in other MMO’s in which I regularly use mouse-look and mouse-move).

Having this problem as well.

Things will be fine for anywhere from 5 minutes to a hour or so, then any time I try to use mouse look I’ll get stuck without a curson and the keybouad will become unresponsive.

I’m been looking at my I/O overflow while this is happening and it fills up, ie, GW2 stops asking for or accepting keyboard I/O commands when this happens, it’s not just “lag”

Makes the game completely unplayabe.

I have the same problem.
I’ve tried playing on my other computer (mainly I’m playing on notebook with Logitech mouse) and theres everything OK on other machine…kinda strange.

This issue just started for me after the 1/10/13 update. logitech M705. Mouse works fine outside of GW2

do any of you have dual mice..or mouse and touch pad(laptop)…i had issue with game uninstalling my gaming mouse while playing…..had to wait for it to reinstall to keep going… it was also during that time..16-17 days ago….been running dual mice since beta.. no issues..no problems no hassles…patch happens..and i’ll loose my my mouse at the most nastiest of times… in a fractal/dungeon…figthing tequatle… or chasing down a zerg in wvw….something that helped me…remove secondary mouse….opened laptop disconnect touchpad from inside so it is non functiona… now mouse hasnt had an issue in 9 hrs,,,i have been in wvw,,,,fought 7 dragons today and just finished a fractal set….oh and another bonus..i have not had the annoying sound bug today,,,,, but i hate the fact i had to crack open my laptop to be able to use a mouse…..this was not an issue before january 3rd…..what happened? when will anet fix it…i dont have these issues in the other games i play..just gw2….so dont tell me its my usb ports.. dont tell me its my bios..or my windows…or my mice.. i think i covered those in my other posts….voiding warantees to play gw2 is not a suggestion to a solution i would recommend anet….but thats what i had to do to play your game…fix it the right way please

Hi Everyone,

I’m back with an update to my experience with this bug so far. As some have reported the issue did dissappear for a couple of weeks just before the new year. But as many have also reported, the problem is back for me now. It seems the recent patch may be the culprit but I certainly do not have any hard data to back that up. However, I felt it prudent to post my perceived experience at least. I was enjoying the crap out of this game for a good couple of weeks and now once again I struggle to play for more than 30 minutes before this mouse issue becomes so annoying that I can’t stand it.

-Hoping for some serious imput from someone that can do something.

Rhaa

same problem here… logitech G300 here..
can’t play =\

i got a little solution, it’s actually works but still
when u got that bug, and you wanna play? left click on the mouse and quick switch it to right button. and than it will work
you have to do this every single moment you wanna rotate the screen with the right click.

-EDIT: after i did this a few times, the bug has been FIXED-

Lexie.5894:

Having this problem as well.

Things will be fine for anywhere from 5 minutes to a hour or so, then any time I try to use mouse look I’ll get stuck without a curson and the keybouad will become unresponsive.

I’m been looking at my I/O overflow while this is happening and it fills up, ie, GW2 stops asking for or accepting keyboard I/O commands when this happens, it’s not just “lag”

Makes the game completely unplayabe.

How are you watching/looking at your I/O overflow? How might I go about checking this on my system for next time I have the issue?

I have the mouse issue as well. Running a CM Storm Inferno (Chord)

just a little update from me,
with the new nvidia whql driver 310.90 everything works ok
even without razer driver ,
try it guys , nothing to lose …
gl

Oldman.4018:

just a little update from me,
with the new nvidia whql driver 310.90 everything works ok
even without razer driver ,
try it guys , nothing to lose …
gl

Do i understand it correctly that you have a razer naga and deleted their synapse software which disables the functionality of the additional buttons and other functions? What is the point of it then?

I have razer deathadder mouse , it is fully functional ( except without driver I cant turn off glowing logo and scroll button ) …

I hope on the next update they will fix it… i can’t handle this anymore.

amenefus.4937:

I hope on the next update they will fix it… i can’t handle this anymore.

I do not suggest a fix soon, since their last statement was posted 2 months ago!

Axiom.6490:

amenefus.4937:

I hope on the next update they will fix it… i can’t handle this anymore.

I do not suggest a fix soon, since their last statement was posted 2 months ago!

so bump this thread until someone will answer.

Here we go again.

At least a statement about “we`re on it. Don`t give up” would be appropriate…

Same problem here. Mouse works perfectly until today. Logitech G9

Same problem here, it is impossible to play in good condition. The problem arises from the release of the game. There was a time when that seemed solved but did not.

Logitech G300 Mouse
Logitech G110 Keyboard
Logitech Software v8.40.83

Also having this problem, its pretty frustrating. I nearly broke my mouse trying to smash the right button down until I realized it was only happening in GW2. Logitech G500 with up to date drivers.

I am also having this problem. It’s very frustrating! My mouse is a Logitech G500 as well.

Same issue here. Logitech G500 mouse and G15 Keyboard.

Hello again there, gentlemen.

I would like to inform everyone in this thread about my experience with the issue. I have a Razer Naga mouse and did not have this problem until i started playing guild wars 2. There might have been like 2 or 3 times something like this happened in WOW, but most of the time any other game was ok with my right click besides Guild Wars 2 so judging by this I was pretty sure, that it’s a game problem(it still might be). A bit later, I had this right click problem happen to me in WOW at random, but seemed to be happening in large fights, where some minor lag was possibly occurring. Now that I got back to playing Planetside 2, I started having a similar problem. At first it seemed to happen mostly in quite busy areas where there was a lot of action going on around you and my PC was putting effort to render everything. The problem is pretty much the same, I press and hold right click to go into iron sight aiming or zoom for vehicles and it randomly acts like I let go of the button when I did not. My buddy says he has the same problem there but I do not know what mouse he is using right now though. Later i noticed the problem occurring in less busy areas as well. Now I would like to get to the weird part:
The problem is occuring at random in busy and relatively empty areas as well, but seems to be occuring more when there’s more action going on. At the same time, the position of my finger seems to affect the situation as well. When I cover the whole button and apply pressure closer to the front edge of the mouse it seems to be working properly and works nearly 100% properly in unbusy areas, while in busy areas this doesn’t help and it still lets go of my right click. I have checked the net and it seems that right click problems are common for Naga, but at the same time judging from my experience it does depend on the game as well, while the mouse being at fault too. So I think the best thing to suggest is to abandon your mouse for the games where you encounter this problem since it seems that the mouse is most likely at fault. Please note that I am not excluding the possibility of the games being at fault too since it seems to be happenning in specific games and mostly in supposedly lag-heavy situations. Your PC might also be at fault here, hm.

I will most likely get back to this thread or this post in a few days with my results for other mice.

Was hoping the big update might have brought a fix for this problem but it is even worse than before…. Can we please get some feedback on whether this problem is even being worked on?

I have been having this issue for weeks myself. Just stumbled across this thread so I thought I would add my name to the afflicted.

I have Razer Mamba with Driver 2.01 and firmware 1.13 (in wired mode)

• Others who are experiencing this issue, does this reflect your experience too?
• If so, do you use wasd to move? (I expect qwes, strafing players, would not experience)
• I habitually hold control down in wvw and/or when exploring to highlight item/player names, if you experience this issue, do you too?

lol posted 6 min after tech support posted above message

I can mimic the frustration how this bug affects my client, and I wonder if in areas that lag a lot (large group combat, graphic intense areas) if the example isn’t related to a cause.

Right now, do control a
Here in browser, right now ctrl+a
control a being windows hot-key to select all

…

Now while a left click will release and your back ‘normal’…however, if you right-click and HOLD and MOVE MOUSE…

Now that I have had this thought, I will attempt to duplicate in game when in big lag areas later. I tried briefly before posting this but was unsuccessful to reproduce yet.

• Question to devs :
  In games past, things like control+a have often been blocked or was not option to select as a game command. I noted in GW2, control+a still turns you. I am wondering if in heavy lag/cpu cycles (whatever) if WindowsOS isn’t seeing the control+a instead of the GW2 client and causing this issue?

I assume my problem is the same as most users. Doesn’t happen to me in other games or at least it’s not noticeable as it is in gw2.

Hold right click to move camera, my right click suddenly stops registering as being held down, the camera stops moving.

Ok, I have this issue since the big patch. It’s easy to replicate since it happens EVERY time I do the following:

Right-Click to mouse-look around ( remember where your mouse pointer is on the screen before you right click )
Keep holding the right mouse button down
Mouse the mouse a little, it works (it should !)
Now move to a RED (attackable) mob while mouse-looking around
Now, move your mouse pointer ( you remember where on the screen your pointer is , right ? ) so that it hovers over the mob
Poof, the mousepointer reappears ( red, to indicate a mob is under it ) and you will lose focus as if you depressed your right mouse button. BUT you still have the right mouse button pressed.

Please, disable right-click targetting. That will fix this issue forever. Especially the hovering over mobs which changes the color of the mouse pointer.

Never mind, my mouse was physically broken. Typically, it only broke during certain mouse movements. Tried another mouse, and it works.

Never experienced this problem until the latest update. Happens in both the PC and Mac versions although more often in the latter. I have Logitech G700. Very annoying.

Same problem with me, with Logitech M90 mouse.
Using Win7 x64, no mouse drivers.

I have a Logitech BT Razor mouse – could NOT be used at all in GW2. Bought a $20 wired USB blue MSMouse – not a single issue since.

GW2 and wireless mice just don’t get along.

If you have a wireless mouse just ditch it to play this game.

I have the same problem.
Logitech G100 Mouse.
please fix it,the sooner the better.

I feel like, at ~300 posts, there is plenty of data in this thread… particularly with how detailed some of the posts are. And especially, even with a cursory skim, you can see that at least a few certain mice keep cropping up – Maybe that would be a Good Place To Start for anet bug fixing.

As many others, no problems in any other software EXCEPT gw2. Like many others, I have a WIRED g500 logitech mouse.

The problem was prevalent months ago, but seemed to go away. And now, RIGHT AFTER THE LATEST PATCH, it is back in force.

That is another Good Place To Start – apply Occam’s razor. Is the more simple explanation:

1) Change in coding has caused an unexpected change or reversion in the code, causing many many users with similar hardware to experience similar issues,

or

2) Roughly 300 separate independent issues that all have the same effect and occur at approximately the same times.

While we are on the subject, another Good Place To Start: recode right mouse click to ONLY SHIFT CAMERA VIEW.

Seriously, why on earth does right mouse click do anything else? Why does it select targets? That is what LEFT CLICK is for. Why does it function for double click to Attack or Purchase (guildy, with the same issue, accidentally purchased cultural gear while previewing because of a random double click)? Again, that is PRECISELY WHAT LEFT CLICK DOES.

Why does right click trigger the Party UI to msg/kick people?

Why does right click have SO MANY REDUNDANT FUNCTIONS? It needs only ONE function – Camera Steer. That’s it.

This is like if an auto manufacturer made your gas pedal also control your windshield wiper, left turn signal, volume increase only on the radio, emergency brake, and open gas door.

Put it another way, it is like if WASD (which only control movement, AS THEY SHOULD) also controlled Open Black Lion Store, Open Map, Use Skill #6, jump, msg map chat, ping location, and /dance emote.

Why the kitten would you ever want that?

A change to right click function restricting to camera steer, while not a fix, would alleviate many of the issues being experienced – when I’m running, why am I suddenly firing? When I want to turn, why does selecting my pet have priority? Why would I ever want to do these things when I am using right click, to turn?

It might be nice too because it’d be cause to re-examine the mouse UI code… another Good Place To Start. All the data in the world you collect from users having problems is not going to help without taking a hard look at things on your end.

I have had the same issue since a month ago. I use a Razer Mamba mouse. This bug seems to be particularly bad near a high density of players.