Guild Wars 2

FlamingFoxx.1305:

There was an existing thread. If I weren’t on my phone I would link it to you. Please stop assuming that I must be wrong just because you can’t be bothered to scroll through pages of content.

This was only on the second page https://forum-en.gw2archive.eu/forum/support/mac/OS-X-10-10-Yosemite/first#post4136598 and regardless of whether or not the issue was solved it quite clearly showed people having issues. Nothing I said was incorrect if you disagree that is fine but it is not ok to personally attack someone because you disagree with them. Nor is it ok to start telling them the should leave.

Wrong, wrong, wrong. That was for the developer beta, not the public one released just recently, two different versions with different problems and features.

Even then, the problem, has the users indicated, was fixed. So why bring it up? You were incorrect, suck it up and deal with it. If you’re going to keep giving people wrong information, then yes, I want you to leave. Most of what you’ve told people has been nothing more than your personal opinion, not factual information. I’m not disagreeing with you, I’m showing you that you’re incorrect.

Again, you don’t know what you’re talking about, so don’t give people advice on what they should do.

FlamingFoxx.1305:

NotTorp.5036:

I’d just like to point out that the ONLY reason I still play Guild Wars 2 is because it runs on OS X. I simply cannot be bothered to reboot to a windows installation for gaming any more.
You may want to get some more cross platform expertise in your team for your future developments… i know South Korea is entrenched with Windows, but you can do better than a Wine wrapper.

The game isn’t operating in South Korea, just the US, Europe and China. Other than that I wholeheartedly agree. The lack of support is silly.

You do realize that NCSoft is based in South Korea, right? Most people know that.

mikeew.8607:

Wow boast much. You were wrong you stated that users had already claimed to have had issues with Yosemite that was a complete lie. There was no other thread at the time complaining of issues. You really just need to leave these forums Foxx. As for Gorilla I would suggest you do a Time Machine restore then reinstall beta. It works just fine. The only issue I have seen is the 0000009 which was just a bug that carried over from prior GW2 issues where you just need to unplug the power cord then launch game and plug back in.

Exactly this.

The first time I tried booting up the client in Yosemite, I had the same symptoms as you. However, after restarting the client everything worked flawlessly.

Flamingfoxx, you were still wrong. You never provided proof, you never backed up your claim. Just leave pls

Lacey Hiteshue.4082:

As I mentioned in my original post I am handling the forums on top of my regular job duties. Because of this, things have been a bit slow to get moving, but I am going to try to stop in here more frequently from here on out.

I’m not trying to downplay your efforts, Lacey, they are greatly appreciated. However, I don’t understand how we don’t have a dedicated mac specialist who’s main focus is Apple users. As I’ve said before, this game is advertised as working on both Windows and Macintosh, and that is deceptive. As proven by users on this forum, the Mac version is not in working condition and shouldn’t be advertised by ANET. We don’t even have a support specialist that focuses their attention, 100%, on us. Why are we being treated second-rate compared to the rest of the community?

We have a growing community here, and I’m starting to really enjoy it. I applaud the users here who offer their time and experience to help others; it’s the only reason I really check in here. The community here deserves better in my opinion; they deserve news on whether or not a legitimate Macintosh client is coming or not.

Hakken.2091:

I’m experiencing the same issue, after a random time the game just stops forcing me back to my desktop showing no error whatsoever. This didn’t happen before untill today. Played for about 45 minutes and already got kicked 6 times

System specs attached

Can you show us what graphics card you have? It should be the first thing under “Graphics/Displays” in the system report.

Adesia.5138:

Only three messages in just over 2 weeks isn’t very inspiring. I was worried that this would end up being another case of pandering to us mac users, sad to see I was right. It’d be nice to see an actual dedicated person for this part of the forums, rather than someone who comes along every other month and sticks around for a couple days. :/

I wasn’t really expecting much – if you take a look at the forums, you’ll notice that a lot of experienced users are helping others. I think that’s just the way things are going to be. We don’t need a dedicated technical support person, we need someone who will advocate for Mac users, who will encourage the ANET team to start building a client that is actually sufficient.

I appreciate the gesture of having someone browse the Mac forums a little more and provide some inside perspective on the issues users are facing, but I won’t be satisfied until I know, with absolute certainty, that a client is being made for us. Until then, I’m just going to do my best to help people here even though I barely play.

mikeew.8607:

EDIT: Also its funny you say that its a beta and beta’s are unsupported I think thats how many of us feel in these forums. Specifically pertaining to Mac. Just ironic and I’m quite certain that Apple would support it’s own open beta possibly even better than Anet has handled its supposed beta client issues with Guild Wars 2. Please for the sake of all of us and your general asinine statements leave this thread be.

His general asinine statements should leave this forum, and I totally agree with you, Apple will support this beta much better than ANET has done with theirs.

For the TL;DR version of what I’m about to say: OP, Yosemite works just fine, don’t be afraid to install it. Just be careful and have a backup (it’s good to have one anyway).

FlamingFoxx, you don’t provide accurate information, please stop posting. You are consistently wrong on your posts, and I honestly don’t know why you bother to reply to everyone needing help with incorrect information. Not only do you lead users down the wrong path, but you almost never provide factual information to back your claims.

“Yeah it is quite possible that the game will continue to work as it has been, but there have been people who have had problems, and if you have a serious problem you can’t get support either from Apple or from Arenanet – because it is a beta OS and you are installing at your own risk.”

The beta was released for public testing, this means that Apple developers are not only willing to work with talented developers who have had this beta for a while now, but the general public as well. If you have a question or problem, report it using the “Feedback Assistant” and post it to the forums. You will get help either way.

“The only reason to install a beta is if you have a genuine reason to test out features.”

What? Are you serious? No, it’s not the only reason. There are people who are Apple enthusiasts who enjoy the latest and greatest software published by them, and trying to drive users away from the beta is not only a disservice to Apple, but to the growth of technology as well. You have no right speaking on behalf of Apple, or as someone who is knowledgable on the subject, because you’re not.

“There are threads where people have had issues with Yosemite. They may have been pushed back a couple of pages and they may not say Yosemite in the title, but they are there.”

“There are plenty of people whose systems have been bricked by Yosemite (just go look at the macrumors forums)”

Many of those people had illegitimate copies of the developer beta, had software previously installed interfering the with OS, or other various factors that played key

“Seriously, even final releases can have serious issues, there have been times that Apple has had to pull updates because they’ve caused user data to be deleted etc”

Really? That’s a pretty big claim and you don’t have any proof.

“My comments are completely valid. If you don’t have a legitimate reason to test Yosemite then you should really just wait for it to be publicly/finally released when it is fully supported.”

No, they aren’t. You aren’t well-versed with Apple, that is obvious from your posts. I’ve been working with Apple products for 7 years now, I know what I’m talking about. Again, stop trying to turn users away from this simply because it’s in beta.

I just downloaded Yosemite, booted up the client and it worked fine. I would highly recommend you back a backup external hard drive somewhere just in case things get hairy – from what I know, it’s hard to go back to Mavericks after this. Best thing to do is to create another partition reserved for Yosemite.

But I downloaded mine on my main drive, so oh well

Michael Walker.8150:

Hey guys, thank you!

The SSD is supported as far as I know, don’t lose warranty. Really love OWC, got a 12tb firewire raid and I’ll check them out for a thunderbolt one real soon.

I think I actually might go for windows 8, gonna see if I really can’t find anybody with my spec

@flamingfox
you play on 7 right? what machine do you have? Btw don’t worry about backups, I have 2 x raid 1 back ups, call me paranoid

@Aeris
I take it you play on 8? what is your set up and experience?

Before I switched out my HDD for my new SSD, I used to play GW2 on Win8. I have an early 2011 Macbook Pro, i7, 8gb ram, AMD Radeon HD 6750M. I would, on average, get about 35FPS on medium-high settings with the shaders on low. Ran flawlessly until I got my new SSD and couldn’t install Windows on it :/

lulala.5906:

So I’ve been experiencing client crash almost every day I play since the LW season2.
http://imgur.com/QUcTMGB,qDu67dR,pvdRgN7#0 3 screenshots i got from the crash.
I couldn’t even find the crash log file and don’t know what these are.
Been using Mac version for months now, all was fine until the LW S2 update.
Specs:
Processor 2 GHz Intel Core i7
Memory 8 GB 1600 MHz DDR3
Graphics Intel Iris Pro
Software OS X 10.9.4 (13E28)

TCMalloc usually refers to a problem with memory. I would recommend closing any applications you have running in the background and starting the client up again. If that doesn’t work, I’d try re-installing the client and running it without any other applications.

I’d also get an official support ticket just in case that doesn’t solve your problem.

FlamingFoxx.1305:

Windows 8 scores consistently lower in gaming benchmarks than Windows 7 (Running on the same hardware). So yeah, some people may find that Windows 8 works better for them, but that’s often very machine specific and it can come down to something as simple as installing Windows 8 removing some of the bloat that had accumulated on their computers over years.

“Windows 8 scores consistently lower in gaming benchmarks than Windows 7 (Running on the same hardware).”

Although that may be true with older games, show us proof, recent proof, that the statement is true with Guild Wars 2. I posted a few links, most from this year, that proves you’re wrong. Recent benchmarks from games consistently show that Win8 runs games just fine. Guild Wars 2 is a game that runs flawlessly on Windows 8. There may have been some issues when it first came out, but it’s mostly been ironed out across the board. Windows 8 is a very solid operating system, and users who constantly complain about it just whine about Metro. Don’t tell users to use an old operating system just because you heard it runs worse on the newer version. As long as the drivers are updated there shouldn’t be any problems with FPS.

“but that’s often very machine specific and it can come down to something as simple as installing Windows 8 removing some of the bloat that had accumulated on their computers over years.”

When you say it’s “very machine specific”, you’re implying hardware, when you say “it can come down to something as simple as installing Windows 8 removing some of the bloat that had accumulated on their computers over years.” that is not hardware related. In all actuality, most hardware that can run Windows 7 can run Windows 8. When it comes to maintaining your computer, I stated that it’s best to do a clean install, especially with Bootcamp.

However, even then it wouldn’t effect FPS very much; as long as there is sufficient space on the SSD for Guild Wars 2 the user should be just fine. Just because the machine is bloated doesn’t mean games will take an FPS hit.

FlamingFoxx.1305:

Uh, I don’t think any Windows OS will support your SSD? But I’m not super knowledgeable on that.

In general 64bit Windows 7 is your best bet in terms of performance for GW2.

No, that’s absolutely incorrect. Windows 8 64bit would work perfectly fine, provided the correct drivers are installed. If you do a quick Google search, many users are even saying Win8.1 helped them get better FPS compared to Win7.:
http://www.reddit.com/r/Guildwars2/comments/223vbg/run_guildwars_2_on_81/
http://www.gamefaqs.com/boards/938738-guild-wars-2/68683389
https://forum-en.gw2archive.eu/forum/support/tech/windows-7-vs-windows-8-for-gw2

A clean installation of the OS is best, since you won’t have any annoying files laying around that may slug up your system. Windows requires a lot of maintenance compared to Mac OS X, so make sure to defrag and all that. I don’t know where FlamingFoxx is getting his/her information..

As for your SSD working, putting an SSD into a Mac that didn’t originally come with it can be a tricky situation. Apple doesn’t really provide a lot of support for users with SSDs that were added after the initial purchase, since Apple uses a specific make and model of SSDs for their machines. I wouldn’t be surprised if Raid didn’t work. Make sure you have an external HDD/SSD to back up your data if you haven’t installed Bootcamp yet.

alccode.1297:

FlamingFoxx.1305:

- If you can play in bootcamp then do it, I gave in a long time ago. It’s worth taking the time to restart your computer since the performance is so much better.

Sigh… I guess I should cave in, since my performance is not that spectacular (4 year-old MacBook and little wiggle room for upgrade, financially speaking, to a new gaming PC). I upgraded my MacBook’s hard drive to a relatively small SSD (due to the cost) so it’ll be painful to carve out a fairly substantial chunk just to stick on Windows + a bit extra only to be able to play GW2. But ya gotta do what ya gotta do…

I have to say, it is remarkable seeing the contrast between ArenaNet (wrapping the game in a Windows emulator and marketing it as a “native client” with a straight face) and companies such as Blizzard, which make it a priority to develop actual native ports for OS X – and have them available on release. I’ll keep Diablo 3 on OS X since it’ll be nice to alt-tab to browsers and such. If as a result of sticking GW2 onto a separate partition I don’t end up booting into it as much since otherwise my entire environment is in OS X, so be it.

Yeah, you’ll need a decent amount of space on your SSD to get GW2 and the OS installed. I bought an SSD, 250gb, and although I was willing to bootcamp with it, I couldn’t. Wasn’t a space issue, but compatibility. I also play Diablo 3 on my mac and it works great

Lucky.3870:

Aries Feathermore.5761:

I don’t really understand why people don’t take that into consideration when boasting about how fast their client is.

Honestly, it’s quite silly to complain about performance when you drop money for a Mac that has an Intel graphics card or a mediocre one. Good frame rates are achieved by decent graphic cards only. This is also an issue some people experience on Windows.

I mean, you don’t really expect an Intel 3000 to pull off a stable 60 FPS with anything above medium settings. Right?

First off, you do realize that MacBook Pros can also have dedicated graphics, right? So you’re actually wrong, I have an AMD Radeon HD 6750M with 1GB vram as with as the Intel 3000. It performs pretty well at medium-high settings on Windows. Good frame rates are NOT achieved by decent graphic cards only; it’s basic knowledge your CPU, RAM, etc. play a big factor into FPS.

Before trying to void my point, you could’ve asked what specs I had.

Nageth.5648:

I would avoid buying an iMac right now as they seem to be end of life (stock of iMacs in stores is very low).

And probably one of the biggest upgrades you can get for GW2 performance is a Fusion drive (or just an SSD). It really cuts the load times.

Agreed, Apple’s having their annual conference soon, where they show off new models of their machines and devices. Just with a month or so and then purchase an iMac, you’ll get better specs at a better price.

Keep in mind, too, that many of these people getting such good FPS dropped at least $2,200 on their iMac, so of course they’ll be getting better FPS than most. I don’t really understand why people don’t take that into consideration when boasting about how fast their client is.

FlamingFoxx.1305:

Moonstruck Muse.3062:

Thanks for the replies and heads up. It really seems like there are major problems with GW2 and Mavericks… After posting this I found several old unresolved threads about it not running or having other issues. It’s really a shame.

Those are old threads, all issues with GW2 running on Mavericks were resolved relatively shortly after Mavericks was ACTUALLY released.

Wrong. https://forum-en.gw2archive.eu/forum/support/mac/Client-Crashing-2/page/7
https://forum-en.gw2archive.eu/forum/support/mac/Me-and-my-Internet-connection
https://forum-en.gw2archive.eu/forum/support/mac/The-application-Guild-Wars-2
https://forum-en.gw2archive.eu/forum/support/mac/Client-Crashing-2/page/7#post4204321

Actually no, they haven’t. You’ve even been responded to some of these threads providing troubleshooting help for people, showing that your point is actually incorrect.

It is obvious the client still need a lot of work. I get 40FPS at least on my MBP with bootcamp, but only 16FPS on the Mac side. So no, it isn’t fixed yet.

Supercluster.7159:

I can see the smile on your face Ahriman. Mine arrived yesterday and I’ve been playing/testing and I have the same numbers. I get an average FPS in the 70’s doing PvE. It will drop into the high 40’s for a few seconds during a fight but it comes back fast. I did not expect the FPS to be this high and SMOOTH, although I would assume this hardware in native Windows to be better.

The thing that I’am most impressed with is how the colors and sharpness are so rich. I didn’t expect that. The sand storm in Dry Top looks fantastic.

I will show some screen shots in a few days. Sadly I have too much going on right now to play. I just want anybody out there who is questioning if a Mac can play this game at the highest settings, the answer is a definate yes.

My specs:

27-inch iMac
3.4GHz Quad-core Intel Core i5, Turbo Boost up to 3.8GHz
8GB 1600MHz DDR3 SDRAM – 2X4GB
1TB Serial ATA Drive @ 7200 rpm
NVIDIA GeForce GTX 780M 4GB GDDR5

“I just want anybody out there who is questioning if a Mac can play this game at the highest settings, the answer is a definate yes.”

Just because you purchased the most recent model of the iMac, does not mean GW2 works on highest settings as a “definite yes”. Many people here don’t have the latest machine, but do have specs that should yield a higher amount of FPS than they’re getting. With your specs, you should run most things at a decent FPS.

FlamingFoxx.1305:

https://help.guildwars2.com/entries/38813526-Common-Error-Codes

You could try the stuff there?
Honestly the server is under a DDoS attack right now anyway, so you wouldn’t be able to play -_-

Yep, https://twitter.com/GuildWars2/status/489558249004617732 . You’ll just have to wait it out until the DDoS stops.

beporter.9254:

The Mac client isn’t technically “native”, it is using a product from Transgaming called Cider, which just wraps up the Windows executable and data files and translates the operating system calls to work with OS X. (Right-click on Guild Wars 2.app and choose “Show Package Contents”, then browse into Contents > Resources > transgaming > c_drive.)

That’s probably part of the reason for the permanent “beta” tag: Anet can’t necessarily 100% control how the Windows client works through that translation layer. And regardless, keeping the Mac client permanently in beta relieves them of any responsibility if it doesn’t work correctly, in spite of any assistance they choose to offer here.

It would be great for the Mac to be treated as a first-class citizen, but no game built around DirectX can ever be such a thing. We’ll always be relegated to platitudes like, “it should work, but we don’t guarantee it.” The bottom line is that there’s no good reason for them to ever make the Mac client “official.” We should however be extremely grateful that they bothered producing and releasing it for us at all though.

“And regardless, keeping the Mac client permanently in beta relieves them of any responsibility if it doesn’t work correctly, in spite of any assistance they choose to offer here.”

Hit the nail on the head with that one. The fact they still advertise this game as Mac compatible is pretty frustrating. I’m sure there are plenty of users out there who bought this game, thinking that their Apple machine could run it, and then don’t know what is happening with their FPS until they realize it’s a very rough beta.

I get it, there’s a lot of resources that go into releasing a Mac client. But honestly, it would be worth their money to come up with full-fledged client at this point. The only MMORPG that runs natively for Mac, that I can think of, is WoW. I’m an MMORPG fanatic, I need to play and level up! And getting only 15fps on GW2, WoW’s one of my only options at this point. I’ll pay $15.00 a month for Blizzard’s amazing customer support and compatibility.

I would much rather be playing GW2.

Limpooka.7918:

Currently jumping through the hoops provided by Anet support in an attempt to fix the crash to desktop from WvW (system basically crumbles on every encounter bigger than a gank squad skirmish in Eternal Battleground).

Got to the delete/uninstall game and reinstall stage and it has improved stability greatly. WvW still crashes after about an hour or so, but at least it is playable now.

Thought I would share. I’ll continue ‘jumping through hoops’ with support and post back if we ever manage to solve the problem.

PS: I’m on a late 2012 27-inch iMac

What are your specs? What are you running the game at video setting wise?

Gorillapaws.7482:

I am having the same issue. I’ve been running OS X Yosemite Developer preview. It was working (still having regular crashes like everyone else) for a while on Maverics, and also for several weeks after installing the Yosemite Beta. One day when I launched the app, the launcher window would show but after clicking the play button the client would launch, but no window would appear. There was an invisible window being drawn because if you did a “show all windows” for the app, you could see blue highlight selection indicator around an invisible window.

I repaired permissions, used the repair GW2 command (from the Mac Beta troubleshooting guide on the forums) on the terminal, eventually trashed the GW2 files from the Library, and tried to re-install the client. Now I don’t even get the launcher window. It’ll launch, but the launch window is invisible and there are no useful menu items. It won’t download a new copy of the client (there’s no interface to tell it to do so). I think I’m SOL.

iMac (27-inch, Mid 2011)
3.1 GHz Intel Core i5
Memory: 8 GB 1333 MHz DDR3
Graphics: AMD Radeon HD 6970M 1024 MB

I’m not too familiar with Yosemite yet – wish I could help you out. I had the first developer preview on my computer but unfortunately that really messed up my early 2011 MBP. I had to backup using Time Machine, but even then my hard drive was still messed up and I eventually got an SSD to replace it (part of the reason I can’t put Bootcamp on my computer). I’m guessing it has something to do with Yosemite, but that’s just me.

Antitheist.5306:

It looks like no one addressed your Magic Mouse question:

It’s not that the Apple mouse is “bad” or anything, but they don’t lend themselves well to gaming. In addition to not having extra buttons that gamers seem to favor, the biggest problem is that in order to right-click, you need to lift your LMB finger completely off of the mouse, or it registers as a left-click. I’m pretty certain one could get used to it, but it seems far from optimal to me.

Hope this helps!

As for the magic mouse, this comment is pretty spot on. I love my magic mouse for when I’m doing anything but gaming – I prefer the physical right mouse button and a physical scroll. However, for everything else the mouse is great. If you have the money, try and get some rechargeable batteries too.

I get around 17 on lowest settings, 2011 Macbook Pro. 15in.

Have you used an external monitor in the past? Could it have been used to play GW2? I remember having problems with that whenever I had an external disconnected.

Welcome Lacey! It makes me happy to see someone advocating for us here. Hopefully you’ll learn to look past my attitude in a few posts and can help out the community here.

Ahriman.1680:

I just got my iMac 27 inch and it’s playing like a dream, far better than my old Windows PC. I’m getting between 60-95 FPS, in extremely intensive areas it’s usually kitten.

Spec =
3.4GHz Intel Core i5
16GB Ram
500gb Flash Drive
NCIDIA GeForce GTX 780M 4GB

Before I got it I read in a lot of places that Mac on GW2 was awful, it definitely is not.

You have a build worth around $2,500/$3,000 if purchased from the Apple website. Sorry, but the majority of mac players don’t have computers that powerful. It definitely is still awful.

“Isn’t this game advertised as being able to run on Mac? "

Exactly. This is the problem.

If you don’t have a recent Macintosh, especially one with dedicated graphics, you’re out of luck.

JustTrogdor.7892:

Aries Feathermore.5761:

Just make a native client. It may be easier said than done, but it really need to happen at this point.

We just got another Mac “specialist”, 1 person in this forum. I would not hold my breath for a native client.

I can dream.

In all honesty, I think it’s incredibly misleading advertising the game as available on the Macintosh platform; it’s not. Unless you have a very recent machine, the game runs at a snail’s pace. The only thing keeping me from this game is it’s horrible compatibility, and that’s coming from a GW veteran of many many years.

I switched to a MacBook Pro, and due to my new SSD and some other weird technical issues, bootcamp isn’t an option for me.

Just make a native client. It may be easier said than done, but it really need to happen at this point.