Showing Posts For Brett Nellermoe:

Jade Maw Lens

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We’re looking into this. Thanks for the report!

Crashing in Bitter Harvest

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This should be fixed with the most recent patch. Please let us know if you have any more problems, and thank you very much for your patience!

Missing Ellen Kiel can't complete Dreamer pre

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Thanks for reporting this! I’ll look into it.

Dark Harvest Collection is Broken

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We’re looking into this. Thanks for the reports, everyone!

Megadestroyer bugged

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We’re looking into this. Thanks for the report!

Unable to do hero challenge

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I was not able to reproduce your issue. Are you able to provide any more information?

Vexa's Lab

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We’re looking into this. Thanks for the report!

Child in Lake Doric Non-interactive.

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Should be fixed in the current version. Let us know if you are still having trouble!

Season 2 Trouble at Fort Salma

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We’re looking into this. Thanks for the report!

Spider Silk Insulation was destroyed

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You should be able to obtain another Spider Silk Insulation from Grandmaster Craftsman Hobbs in Lion’s Arch. He’ll have a conversation option for misplaced legendary crafting components. This will only work if you have deleted the item, so double check that it isn’t squirreled away in your bank somewhere!

SAB dailies and no HoT accounts

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We’re looking in to this.

The Sword Regrown

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Is the achievement you have completed called “The Sword Regrown”? While playing in someone else’s instance, you should receive a “Regrown Caladbolg” choosy box when you obtain that achievement. Can you check to see if you have this item?

Can't finish Bolt: III after update

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I also did not get the cooling room thing from Bolt III: Zap. I think both of the items you need to get from the thaumanova fractal are bugged at the moment.

Thanks for that info! Both items are being looked at.

Can't finish Bolt: III after update

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Thanks for the report! We’re looking into this.

PSA: Never volunteer to switch sides at DB

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It wasn’t in the patch notes, but swapping teams via the volunteer button to balance a match has been fixed this year to increment your dragon bash achievements.

Transfer Chaser: Skill bug Southsun Cove

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Thanks for submitting this! I’ve confirmed that Sensor Scouter is broken in southsun. We’re looking into it! As a side note, please don’t fret about these achievements going away anytime soon. We’ll be sure to let people know if their availability is going to change.

Ground disappearing during personal story

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Hey guys! The patch note only mentions one Personal Story instance, but in fact every ‘missing ground texture’ related issue for Wayfarer Foothills (including the crashing) should now be fixed on live. Please keep us updated if you run into any more issues!