Guild Wars 2

Same problem here. After opening the chest at the west tower in Queensdale, the one at the east tower was already open when I got there.

I’ve had this problem since the game came out. Never realized it was tied to UI size. I guess as long as it’s been there’s not much hope for this getting fixed, which is a shame because normal size is too small for me.

AcidicVision.5498:

If the mini-pets werent in the cash shop, then they would be drops so rare that most people would never see or get one.

They also wouldn’t be account-bound. As it stands now, there IS no “farm up the gold and buy it on the TP.” All the Wintersday minis are account-bound.

Zero Angel.9715:

Aww, poor baby. If you want a sure thing go farm orr and buy something from the TP.

I’d love to do this but all the Wintersday minis are account-bound.

At the very least I’d like the ability to transfer dyes from one character to another, maybe using account-bound “dye bottles” that you have to pay silver for.

One of my friends ran into a bug that made his character join the wrong order, and the only thing that stopped him from deleting the character and starting over was the fact that he’d already bought several dye packs from the gem store.

I know they’re working on getting the actual bug fixed but it would be nice to know if they’ll be able to fix those of us that have already skipped 20 levels of quests or ended up in the wrong order.

I’m getting this for the Game Bugs forum, only in German.

“Spielbugs – Meldet hier Bugs und Probleme mit der Guild Wars 2-Software”

Still leads to the English forum of course.

Humans were the only playable race so there were no new races. GW1 didn’t really have “expansions” exactly, with one exception. The rest were standalone products, each including a continent and the ability to create a character from level 1 and play through to the level cap. The exception was the Eye of the North expansion, which was entirely level 20 content and required you to own any one of the other campaigns to play it. Aside from EotN each campaign added two new classes, but it’s hard to say if we should expect new classes in this game, at least at that kind of rate.

Steven.8027:

Also, can someone try to remove dye, then select an actual dye (so that replaces the dye remover “cursor”) and close the whole thing with Escape?

Yes, this works.

I’m having the same problem, made a thread about it a couple days ago here but the long and short of it is the same as others have said here, it happens no matter which character I’m on or what armor type I’m wearing. 100% of the time, if I use dye remover and then apply the change, it crashes.

Edit: Actually I was logged in while posting this so I decided to check and Anthem is right. If I apply the change by clicking the Toggle Dye Mode button without closing the Hero window, I do not crash, and closing the Hero window afterwards doesn’t cause a crash. If I apply the change by closing the Hero window without clicking that button, then I crash. I checked that before I noticed Anthem’s post, but he seems to be correct that the issue has to do with having Dye Remover as the selected dye when the window closes, because after seeing his post I just tried enabling dye mode and selecting Dye Remover then closing the window without dying anything, and that still crashed the game.

I wager this idea is a mistake, as if you want to be technically accurate, all sites that review your game should apparently take down their videos, and all popular game players [TotalBiscuit, the Yogscast, etc.] should simply walk away from your title.

Woah, talk about reading too far into things. Review sites obviously have legal permission to record and post videos for money, and TB/Yogscast/etc. are all employed by companies like The Game Station that have agreements with numerous developers and publishers to allow for the same thing, including ArenaNet which is why TB and Yogscast were both able to post GW2 videos with ads during beta. What Gaile is saying is that unless you already have such permission – and you would know it if you did – you’re not allowed to make money off GW2 videos.

Also, this isn’t “something from SOPA.” Something from SOPA would be if the OP was slapped with thousands of dollars in fines.

The DDE gem store upgrade gives you nothing if you already have the DDE/CE, and this seems to be deliberate, but for some inexplicable reason it doesn’t stop you from paying $25 for “nothing.” So I would hope they’d be able to reimburse you for the gems you spent on something that literally doesn’t do anything.

When you say you already contacted support about this, do you mean about not getting the items or about getting a refund for the gems?

Did you get the waypoints in WvW, too?

I just got this trait myself and I’ve been noticing the same thing.

The thread title is pretty much exactly what happens and it’s been going on since last night. I’m not sure what the cause is because prior to about 10PM or so Eastern time last night I was able to apply dye remover with no problems. It happens on all of my characters regardless of race/gender/class/armor type.

It goes like this:

-Open hero window, switch to dye mode
-Apply dye remover to any dye channel on any piece of armor
-Close hero window
-Client dies a horrible, bloody death
-Upon logging back in, the dye remover color has not been applied (so it seems to be a problem caused when the dye remover attempts to apply itself to my actual character after closing the hero window).

I’ve submitted crash reports when this happens and since it happens every time I can easily post one here too if necessary.

LED Head.2439:

Actually I have read the Reporting rules posted by Anet and they have a clause in there that says if you report excessively false reports they can and most likely will ban you.

It also says so in the report window in-game, in bright red text.

But yeah, as long as you’re not submitting false reports I don’t see why you’d be banned for sheer volume of reports.

lysander.6154:

Another example would be the optional, ‘lost sister only’ choice of what continent you’re from, where you can tell logan you’re originally from Elona and such. Kind of neat that stuff like that is there, but until they (eventually?) connect it into bigger things it’s largely just fluff.

I believe that choice actually determines the appearance of your sister.

Greyfeld.7104:

I take back what I said earlier. The voice acting IS part of the problem. I could imagine some of those lines being delivered half-believably by the right person.

Even some of the voices done by actors I KNOW can put out an incredible performance have occasionally stilted/awkwardly performed dialogue (like Nolan North as the male human player), so I think the issue may be with the direction, or possibly further than that, the director may not have been given enough information to make the context clear to the actors.

Your comment about Lord Faren is a perfect example of that. I’m pretty sure it was supposed to be a joke between friends, but for some reason either no one made that clear to the director, or the director failed to make that clear to Nolan North.

I’ve made some annoyed posts over on the account issues forum but, my one frustrating bug-related issue aside, I’m absolutely loving the game. I have a lot of respect for the way they’ve handled things so far, how quickly they’re fixing bugs and even making small quality-of-life improvements (like crafting with mats from the bank). Even if I could wish support would respond to my issue faster, I understand that they’re doing the best they can and they’re still expanding the support team to improve response times, so I can’t hold it against them.

I haven’t gotten my first character to 80 yet but I eagerly look forward to seeing where we go from here, content-wise.

They aren’t currently capable of doing item and character restorations and when they are, it will be in the form of rolling back your entire account to a point when you had the things you want back.

In short, no one knows when you’d be able to get your character back and when you can you’d lose any progress you’ve made on other characters in the meantime anyway. You really would be better off just starting over.

When you make a sale the trading post takes 10%, on top of the initial 5% listing fee. I’m not a fan of it either, 15% of your selling price being just gone seems like a bit much.

Tilarta.9812:

In pretty much any other mmo, a +10 boost would mean you’d never have to stop the story for anything!

In pretty much any other MMO I’ve ever played, outleveling content means you get little to no experience from it, so how does that even work?

Before that part of the mission the trebuchet is prevented from firing to keep the player from using it in other parts of the mission. It should let you fire when that step comes up but I’ve heard of other people having the same problem so it’s definitely not just you.

I’ve heard some people just swam out to the ship and hit it with their own weapons to finish the quest, but since I didn’t run into this bug myself and I’d already finished the quest before I heard about it I can’t speak from experience.

Alexandra Triplett.1280:

I don’t believe there is a way to choose the other option now that this one is selected (it’s risky to change character data.)

Thanks for answering this. A friend of mine ended up in the wrong order due to a bug (not dialogue-related like this one) and was considering whether to wait for a customer service response or go ahead and delete his thief and restart her.

My friend just received this email from support:

Hello,

Recently you submitted ticket 120903-000961 to the Guild Wars 2 Support Team. In the time since your submission, we’ve addressed several problems that have likely resolved your initial issue or answered your question. Information regarding these changes can be found in the Guild Wars 2 Game Status Updates.

If you are still experiencing a problem with Guild Wars 2, please use the link below to reopen your ticket. Otherwise we will consider your issue resolved and the ticket closed.

Click here to re-open your support ticket.

Thanks,
The Guild Wars 2 Support Team

Needless to say he’s reopened the ticket but I’m taking issue with the complete lack of communication. The problem has not been solved, nor have we received any communication that has not been automated. The automated response previously received is not even talking about the same problem he’s actually having. If your live reps are too busy with hacked accounts, fine, we’ll wait longer rather than dealing with the automated system being completely unhelpful. As it is we’re being given the runaround by an automated system and we don’t have any other avenue to receive some actual help.

Edit: I just saw Gaile’s response to another person who got a similar message to mine. That helps, a bit. I hope she’s right that this will put us in a queue that will get us to an actual customer service agent.

GaileGray.9587:

Here is what happened and I’ll write up an update to cover this, because I’m sure other players will be confused, as well. You had an old ticket, and for some reason it had not been full resolved (for which we’re really sorry). On the other hand, But a lot of othe players in the queues had open tickets for issues that had been resolved, through support assistance or via a game update.

So we sent out a mail today to a large number of those in the queues that said, in short, we think that your issue may have been solved, but if not, click here and we’ll keep your ticket open and re-prioritize it to get you help as quickly as possible.

Please open the email that you received, click the link, and then click “I still need help” on the interface window that you see. You should hear back very soon. Because the “ticket closure” is tentative and you have this opportunity to get re-prioritized, to get into the right queue, into the right category, with agents who are waiting to help.

sugalumps.5082:

You only allow us to stack 250 of any one item in our collections, but you require 10 copper ore to make 1 ingot?

10 ore = 5 ingots.

Awesome! I’m glad that worked out for you.

They’re not able to do item restorations yet, but apparently once they have restorations working they’ll be able to go back and restore things for people who lost stuff in the meantime.

In short, you’ll have to wait and no one knows how long.

pxs.6219:

I am totally furious ! This is the reply i got back from support :

“Please be aware the support team is unable to perform restorations or refunds at this time.”

Like Orton said in his post, it is a CRIME to sell item A but it turns out to be item B, but why Arenanet is able to get away with this ? I really need some response from the GMs here please ! 10g is ALOT of money that took DAYS to get !!

Take note of the “at this time” part. It might not sound like it but it means what it says.

Gaile Gray said over on the Account Issues forum that they’re working on the ability to restore items and characters, and when they can, they’ll be able to do restorations on old losses, not just things that happen after they get restorations working.

There’s a 10% tax on sales through the trading post. It’s not documented but it’s there. Auction houses in other games usually do something similar.

The thing about FOV is that the default FOV with no distortion is limited by your aspect ratio. To crank up the FOV, you need to create a fisheye effect (distorting the image as it approaches the edges of the screen). In first-person this works because the camera is fixed on your character’s location and rotates on the spot, but in third-person the fisheye effect can actually be really disorienting. I’ve messed around with it in Tribes Ascend (the only game I personally know of with both an FOV setting and a third-person view) and the distortion is much more noticeable in third-person.

I’m not arguing against an FOV setting, I’m just saying I think there’s a reason it’s only a standard setting in first-person games. If it’s making you feel sick, there’s kind of a kludgey way to improve things: run the game in windowed mode and make the vertical window size narrower. The game will appear smaller but the FOV will be wider.

Pictish.3410:

I am pretty sure that was the system that Lotro did with turbine points, it is not illegal plenty of companies do it thats why you see that silly little 1 quid fees that are returned that is them checking if the card is valid. Some companies have already moved away from it in the last few years because at the end of the day its them that loses the goods/money in disputed/fraud type transactions.
I think what gailegray meant about how the CCV was used, was the initial transaction in that they can not see it. Not that they are storing it.

I think she was talking about the credit card number, not the CCV.

I think this belongs in the Game Bugs forum, just so you know. Anyway, there’s a decent number of people with this problem, and Anet’s looking into it. There’s a sticky thread where they’re collecting information here: https://forum-en.gw2archive.eu/forum/support/bugs/Did-Part-of-Your-Story-Get-Skipped-or-Changed-Post-here/

This is in regards to ticket number 120903-000961

My friend and I have been experiencing a bug with the main storyline, but NOT in the sense that a single quest is bugged and cannot progress. There’s a bug in sharing your personal story progression with a friend – if a quest ends in a choice, rather than everyone getting the choice the instance owner made if they accept the progress, they get a completely random choice. My friend and I were playing Sylvari and came to our order choice, and I chose Whispers while my friend ended up on the Vigil quest instead.

Naturally we’d rather play the same order together so he has not done anything involving the personal story on that character since and submitted a ticket asking if it was possible to place his character back on the correct quest path. This afternoon he received the following response.

Hello, Thank you for contacting the Guild Wars 2 Support Team! We would like to apologize for the time it has taken to get to your issue, and are aware of issues with story quests not completing as they are intended. Please know that we are actively deploying fixes with our nightly build updates to address these issues. If the particular quest has not yet been resolved please keep an eye on the Game Status Updates page (http://wiki.guildwars2.com/wiki/Game_status_updates).

This is NOT one of the known issues listed in the game status update or in the sticky on the Game Bugs forum, nor is it one that would work itself out even if the bug were fixed. So my friend replied back, saying so and repeating his request to have the character placed back on the Whispers quest path.

He received the exact same response back.

A canned message the first time is acceptable, but if we’re going to continue to get the same message in response to further replies despite that message being completely inappropriate to the situation, I can only assume there’s some kind of automation going on or the person handling this is responding to all story quest issues the same way whether the canned response fits the situation or not. In either case, what’s even the point of that message saying “If you have other questions, please reply to this e-mail?” Is there any way to ensure that his message will actually be read by a real person who will NOT see the words “story quest” and throw back the same canned email yet again?

All we want to know is if it’s possible for customer service to place him on the right quest path – possibly someone here can answer this. If not, he will more than likely scrap and restart the character, but we don’t want to do that without having that question answered first.

My friend got a response from support today.

Hello, Thank you for contacting the Guild Wars 2 Support Team! We would like to apologize for the time it has taken to get to your issue, and are aware of issues with story quests not completing as they are intended. Please know that we are actively deploying fixes with our nightly build updates to address these issues. If the particular quest has not yet been resolved please keep an eye on the Game Status Updates page (http://wiki.guildwars2.com/wiki/Game_status_updates).

His original ticket wasn’t vague to begin with, but he’s sent a response clarifying that it’s not the issue this GM seems to think it is. Waiting on a response to that now, but I was wondering if anyone else has had better luck?

My friend and I are having this exact issue, on the same quest, but not only this quest. One of the previous quests offered one of those “choose your next quest” things and I made one choice but my friend accepted my progress and ended up with the opposite. It was one of the quests where you choose a Whispers method or a Priory method but not the actual order choice. So it seems to affect every quest that ends in a choice, as far as I’m able to determine.

My friend is now stuck with the Vigil quest Flower of Death while I have the Order of Whispers quest, which we both wanted. My friend has a support ticket in, incident 120903-000961 if that helps. He’s put that character on hold, only doing crafting until he hears back on whether he can be put back on the right path.

Unfortunately we noticed this too late but it turns out you can avoid this by having only the instance owner accept quest completion, then call out the name of the next quest. The prompt everyone else gets to accept progress tells them the name of the next quest they’ll get, so if the quest name doesn’t match, then they know not to accept the progress. We’ve been questing like this on new characters while we wait to hear back about our Sylvari.