Showing Posts For Jeffrey Vaughn:

Shell Shock personal history quest bugged

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The fix is incoming, thanks for the report!

(edited by Jeffrey Vaughn.1793)

Deputy Mira... Battle of Claw Island

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Do you have any idea of what you did differently? I really need a repro case to tackle the bug.

Starving Teh Beast

in Personal Story

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If you have “Fast cast ground targetting” enabled in options, it will attempt to use your mouse cursor as the target point. If you don’t, pressing the skill button will bring up a targeting circle.

Issue with mining

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Gathering tools go in their own slots, not the weapoh slow. Double-click on the tool and it should automatically equip it in the gathering slow, if you open the Hero panel, you’ll also see 3 gathering tool slots on the right, above your aquatic weapons.

The outstanding Hatchery Bug

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I said “upcoming content update”. We have not had one this week, but one is planned for the Lost Shores update later this week.

(edited by Jeffrey Vaughn.1793)

Items lost in mail

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Posted by: Jeffrey Vaughn

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Make sure there’s room in your mailbox to receive new items. It has a max capacity of around 10 letters, past that any new mail will be held up and you won’t receive it until you clear out your inbox.

My norn engineers story is still broken

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The Battle of Fort Trinity

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When did you run into this? That’s a bug we fixed several weeks ago.

Silent Warfare insanely difficult

in Personal Story

Posted by: Jeffrey Vaughn

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Good luck! Like I said, I do agree that this story step can be toned down, and I’ll take a look at it once the next update goes through tomorrow. It will probably be a couple of weeks before I can get any changes in, though.

Silent Warfare insanely difficult

in Personal Story

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The red circles are showing you where the dredge arillery is about to strike. You need to avoid them, since the artillery hits pretty hard. Once you reach the bridge you should be safe from the artillery, and you can carefully pull the dredge. Aggro’ing the entire group at once will cause problems. I just completed it as a L30 mesmer with sceptre/pistol (I don’t play mesmer much so that was the weapon set I was most familiar with) and while I agree that another balance pass will help, I was able to get through in one try without dying.

Silent Warfare insanely difficult

in Personal Story

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What class are you? What weapons are you using?

The Battle of Claw Island Trebuchet Bug

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Posted by: Jeffrey Vaughn

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Do you have “Fast cast ground targeting” turned on in options? If so, it’s trying to target your current mouse cursor, which might not be a place the treb can reach.

Ships of the Line STILL bugged.

in Personal Story

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I haven’t been able to reproduce this, are Jeyne and Inkblood with you? Were they in combat when you reached the rendezvoud? Zott shouldn’t be there at all, if I remember correctly.

In game store Ripped me off !

in Account & Technical Support

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10 total from any source.

[Story] Cannot Progress, Fixing the Blame [Merged]

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I can’t reproduce this bug, was he in the middle of a scene, which turns off his interact?

item disappeared

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Did your mail get sent? Was there room in your friend’s inbox for the new message?

In game store Ripped me off !

in Account & Technical Support

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Make sure there’s room in your inbox to receive new mail. It will only hold about 10 letters at a time, if it’s full no new mail will appear.

[Story] Cannot Progress, Fixing the Blame [Merged]

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Is he marked with a story story star on the minimap or over his head? I just tried it now and it worked ok.

[BUG] Munition Acquisition

in Personal Story

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What’s your current objective?

the battle of fort trinity lvl 70 story

in Personal Story

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Zoom out and check the world map, the actual story location will have a star on it. It’s showing you the shortest route, but it doesn’t know the status of the asura gates, so it thinks you can use it to travel.

[Story] Cannot Progress, Fixing the Blame [Merged]

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What’s your current objective?

The outstanding Hatchery Bug

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That won’t work, because you won’t be on the same story step, so you won’t have the option to accept their progress.

Bought item on GemStore & never recived the order?

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Make sure your inbox has room to receive new mail. It has a max capacity of around 10 mails, past that additional messages will get held in stasis until you clean out the inbox.

Story Line Bug?

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It’s in another thread, but the TL;DR version is:

It’s been fixed, will be in the content update later this week. For now, as a workaround, release the trebuchet BEFORE your final shot lands and the cutscene kicks off.

My Story: Assualt on Moledavia mortars

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Hold down the fire button (skill 2?) to increase the range of the shot.

Purchasing of Skins Error

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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Make sure your inbox has room to receive new mail. It has a max capacity of around 10 mails, past that additional messages will get held in stasis until you clean out the inbox.

The outstanding Hatchery Bug

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At no point did we say that the bug is fixed on Live. It will be in the upcoming content update, later this week.

Temple of the Forgotton God. Can't advance

in Personal Story

Posted by: Jeffrey Vaughn

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There’s a known issue with thieves and steal over-riding any other bundles they may have picked up.

Temple of the Forgotton God. Can't advance

in Personal Story

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What class are you?

Abend during 'Under Siege' of Personal Story

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No worries, threads tend to vanish off the front page pretty quickly.

(BUG) The Hatchery (level 45)

in Personal Story

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1) It’s already been stated that this fix is in the upcoming content update (so this week)
2) So far, none of our special monthly content has been level limited

Abend during 'Under Siege' of Personal Story

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Quest: Shell Shock, is not working.

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How far from the bridge were they? If any enemies are around, the bull with the supplies will stop. It has to reach the bridge so the team can assemble the mortars. The next content update will also contain a failsafe in case the bull is stopping because it THINKS an enemy is around, but none is actually present.

Under Siege Story causing my game to crash

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This should be fixed in the content update later this week. In the meantime, as a workaround, release control of the trebuchet while the last shot is in the air, before it completes the objective and plays the cutscene.

Sylvari: mirror mirror storyline

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Posted by: Jeffrey Vaughn

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Are the NPCs all with you?

Forewarned is forearmed bug

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Posted by: Jeffrey Vaughn

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Was Forgal (or you) in combat when you first approached the objective location?

[Bug] A Light in the Darkness

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There’s an revision of that story step in the content update later this week, hopefully that will address it.

Silvari immune to Zhaitan?

in Lore

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The asura have offered to experiment on the sylvari and determine why they appear immune to corruption, but so far no one has volunteered.

Personal Story Quest: 'The Hatchery' Bug

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The update is buried in the other thread, but the TL;DR version is that the bug should be fixed in the content update later this week.

Story Skipped or Changed? [merged]

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Re: the sylvari quests, is this recent or something you saw a while ago? This should have been caught in the Octover round of fixes.

Forewarned is forearmed bug

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Is anything marked on the minimap? The only thing I can figure is that you showhow bypassed one of the points for the search.

Forewarned is forearmed bug

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Do either of you have any incomplete objectives? Which ones are complete?

[BUG] The Stone Sheath

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This is a totally bizarre bug that’s only appearing on the Live servers, so we haven’t been able to debug it. The next content update (in a few days) will have an update the this story step that turns the sheath into a “virtual item” so all you need to do is pick it up and escape, it doesn’t matter if you have it equipped or not.

Quest "A light in the darkness" Still bugs

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The issue is, what sort of failsafe is going to work? If it’s timed, why wouldn’t all the guides just say “Wait 10m and the objective will complete without you doing anything.” That’s not very fun. Was it IN the tree?

The outstanding Hatchery Bug

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It’s not a matter of priorities, it’s just bad timing, really. A general audio fix went in about 2 hours before the bug was reported here and I fixed it, and unfortunately, the audio fix left the story step incompatible with Live. In the upcoming update they’ll be adding the audio fix, so the fixed story step will also go in.

Quest "A light in the darkness" Still bugs

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What’s your current objective? If it’s the part I think it is, there’s still some enemies around.

Route to Snowden Drifts needs to be addressed

in Personal Story

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It displays the shortest route to the story entry point. What’s the story step name?

The outstanding Hatchery Bug

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Covered in detail in:

https://forum-en.gw2archive.eu/forum/support/bugs/The-outstanding-Hatchery-Bug/

TL;DR version: fix will be in next week’s content update.

The outstanding Hatchery Bug

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I apologize if my reply seemed curt, but I’m trying to funnel people towards one thread so I don’t have to spend all day updating multiple threads with info.

[BUG] The Source of Orr

in Personal Story

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I haven’t been able to reproduce the bug, but I did some minor revisions to the story step to try and make it more reliable. It will be updated in next week’s big content patch. As a side note, did you die and retry at any point?