Showing Posts For White Wolf.3291:

HoM rewards (eye of the north needed?)

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Yes, you will need eye of the north expansion to actually get the HoM rewards in gw2!

How do you close old tickets?

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

You go here https://en.support.guildwars2.com/app/account/overview/

“Click on your support ticket subject name, where your question and responses are.

You should see near the top under “Update this question” “Do you want a response?”. Just click the box and select “No, I don’t this question answered now”. That should automatically close the ticket"

(edited by White Wolf.3291)

European player on American server

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

I think it’s simple bad lag for you, maybe some internet issues for you today. I live in Europe and i tested my ping in american servers (around 50ms) and european servers (around 40ms), it’s not a big difference. But I hear that some europeans can have problems in american servers, but they can be wrong. Test it for a few more days.

I would like to change my Display Name

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

They said they can’t change the Display Name, but you can at least link your Guild Wars 2 account to other email.

Accidental World Transfer

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

A second world transfrer will not cost gems. The transfer is free right now. They will tell us with time when we will need to pay transfers with gems, so don’t worry. And no, there is no re-transfer back, you just need to wait 7 days and transfer to Underworld again.

Error with denying IP

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

If you don’t allow/deny access someone try to enter in your account from a not authorized ip after more or less 10 minutes, the page will no longer exist and you will get the error.
To change your password try to submit a question at https://en.support.guildwars2.com/app/ask/ and the support will help you through it.

(edited by White Wolf.3291)

Display name character move

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

The support can’t delete accounts! The best option will be the one by CoolConfidence.4935:

yeah i think you can just ask for a refund. Then recreate it after repurchase.

(edited by White Wolf.3291)

Display Name in contact list

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

There can be same display names for different players, only the last numbers change, ask your friends to delete Xaras.4265 from friendlist and to Add Xaras.4267. Ask them to send an email to Xaras.4267 and see if it works.

Won't let me enter my state

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Try to do it right after log in or just relog. It works for me when the button doesn’t work.

Account terminated?

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Maybe your account was hacked too due to your email being hacked.

Go here https://en.support.guildwars2.com/app/ask/session and submit a ticket. The support will help you.

Linking GW1 account

in Account & Technical Support

Posted by: White Wolf.3291

White Wolf.3291

Ruined Logs

in Bugs: Game, Forum, Website

Posted by: White Wolf.3291

White Wolf.3291

This is not a bug. It’s working as intended. It’s like this since September at least.
You have a chance to get ruined logs while you are being attacked, it’s not 100%.

Gates of Arah Meta Event bugged.

in Bugs: Game, Forum, Website

Posted by: White Wolf.3291

White Wolf.3291

Hey,
Arah dungeon has been unavailable for more than 1 week in Gunnar’s Hold Server, almost 2 weeks from now.
The event “Gates of Arah – The pact are preparing to establish a forward base” don’t start.
I don’t know if players bugged them on purpous just to farm the early events like they do in Grenth’s event or if it’s another stuff.
Please fix this in your next patch!
Regards

Are the doors all gone??? [Merged]

in Halloween Event

Posted by: White Wolf.3291

White Wolf.3291

Gunnar’s Hold server doors are bugged, events don’t start.

“3) Trick or treat at a normal door with a few people. The odds that it will convert to a portal are are about 1 in 10. It stays open for 30 seconds.” – This worked for me a few hours ago, now i already openned more than 25 doors but couldn’t enter…

(edited by White Wolf.3291)