Since the megaserver has rolled out the gold sellers have increased exponentially, as well as accounts that have been lost to them. Now typically in an mmo setting this would call for the developers to come up with better and greater security measures. I’ve always been satisfied with ANet, until now. Instead of talking about what they can do to help us, the players, they are telling us it’s our fault that specific accounts are being targeted with password bots, offering one time rerolls.
Now while we can always reset our passwords and have the mobile authenticators, it is clear that this is not good enough, and ANet from what we’ve seen isn’t doing much. You’re driving away honest and dedicated players to the game, and will continue to do so until the gold seller problem is dealt with. Currently the gold sellers are winning, and are not showing any signs of stopping. My accounts (I have multiple) within the last hour has had 5 password reset requests from people that are not me. This concerns me greatly, that while I have what I believe to be a strong password, but that with a simple bot it could probably be hacked into.
Now how could this fixed? Well for starters we can look at Gw1. In Gw1 you had to enter one of your character’s names to log in. While a seemingly simple fix, it was efficient and worked from what I had seen. I would love for this to be implemented, atleast to be optional to log in (Activated in account settings). But more specifically, why not have a set char name that could be entered? This would effectively slow down bots and also help prevent them. By having a set character’s name that would have to be put in, we could have “security characters” whose names would be absolute gibberish and would never be played, and could effectively be second passwords.
ANet needs to take action if they don’t want to lose a significant amount of their playerbase, because as it stands I saw maybe around 10 gold sellers in the ~1 hour I was online yesterday, which is a large upscale from before the megaserver. And every single one of them looked like a lost account, not a name of gibberish.
It’s a two way street, ANet, yes players do need to have more complex passwords, maybe use the mobile authenticator, buy you too need to help by atleast giving us more optional security options, such as the simple one from Gw1, and that would help many players in protecting their account and securing a safe future for the player base.
This thread might be locked or deleted, but that’s only avoiding the issue ANet, and making you look weak as an MMO. Action needs to be taken, more security measures need to be had, instead of yelling at the players to have stronger passwords and then hiding behind a closed thread.
