If his ticket is older than 3 days and has no response he can post in the 3 days and older thread to get an answer quicker.
You can only buy what is listed as buyable on the gem shop with RL money.
If there is no 5$ option then no you cannot buy 5$ worth of gems.
You can check your local game shop and stores to see if they offer the gem cards for GW2 and buy your gems that way with cash if you have no credit card.
Try making a new account and your ticket should be there. Thats what I had to do when it was a mess like that for me. Made a new account logged on and the ticket I had sent from my email was there and I was able to check it no problem.
If I forgot my password, and bought my copy online, and dont have the email with the serial number, what do I do?
You send a msg to support and get help.
Story mode does link with map complete. There are 2 Claw Island personal stories that get you 4 points towards map completion.
Sure but my husband has done map completion and has never done story mode. He completed the 100% map and has the star. Still to this day has not done any Story completion.
The 4 points apply to Krytan Explorer under the Hero, Achievement, Explorer tab.
Krytan Explorer is not map completion, not part of it either. I think you are confused on that. Krytan Explorer is for achievements. You don’t need this for 100% map complete.
Argentina is not in the USA – you should not buy an American CD Key.
European countrys should buy Euro CD keys.
Story mode does link with map complete. There are 2 Claw Island personal stories that get you 4 points towards map completion.
Sure but my husband has done map completion and has never done story mode. He completed the 100% map and has the star. Still to this day has not done any Story completion.
Does story mode link with map complete?
No it does not.
Contact support and have them reset your password.
He has to contact support to help him with his account problems if he does not have the game code.
I had a question similar to this, might as well ask. Are these locations purged on their own after a certain time? I don’t know the voodoo behind this but my IP location changes quite often and shows me in different cities even tho I’m in the same location. This is normal I’ve been told. Can’t help but wonder if I have a large list of allowed addresses.
Go to your my account button and check your security. It tells you what IPs are allowed and such. For example it could show 1 IP as allowed but have a range for the number because of the IP using different routing locations.
I wish I could get those cogs others are complaining about having too many, because I cannot get them due to the deficit of people. I only have enough for 3 so far and cannot even find a group to do any run, let-alone one that I need for myself.
You can’t get more cogs – you can only make 3 pets.
Did you try shutting down the computer turning it back on and then starting the game?
You don’t really list what all you tried already so kind of hard to suggest / help.
Because your IP is using a different location. It happens all the time.
That makes sense (about the extra cogs). But I wish we had the option to sell or even just give them to other people. I mean, since I’ve made two of my minis, I’m now left with 200 cogs to just sit in my inventory or bank until I delete them. I’d rather be able to give them to someone else.
Yes would be great to pass them on but then people would argue that some got to make more than 2 pets etc. lol
Foostivoo is made from the 3 wintersday gift box mini pets, not the ones you can make with frames.
GW2 said from the start we could only make 2 pets, the 200 extra cogs has already been said in other posts about this. Its because some people had an issue with not getting the cogs they were supposed to, and that final 200 was to compensate so they could make their two pets.
The chest is bugged for a lot of people apparently they cannot open it.
Buy it on the TP. Everyone is selling it. Doesn’t matter tho you cant get enough cogs to make more than 2 mini pets.
If you completed the other dungeons you will not get anything but gift boxes. The dungeon is meant for people who missed getting frames/items not those who already did it.
People, chill out. There’s a cog vendor in the Fractals. Unless those are identical looking but different cogs. I haven’t actually bought any.
There are no cogs or cog vendors in fractals.
you should hear something within the next few days hopefully after posting in there. She takes account of all the ticket numbers and they roll out every day or so for getting help to those people. Just keep an eye on it for your ticket number to pop up in her list after you post.
did you post in the 3 days and longer thread? thats where you should be posting for help after no answer for that long.
Sadly there is no quick way. You just have to wait for support to give a response to you. Only they can deal with this issue.
Sounds like your game may not be finished downloading the updates/patches. Sometimes it does take quite a while to download the updates/patches other times its really fast.
Sounds like you got hacked while you were away and your account was banned.
Anet cant give you back the item. They don’t have any way of doing so.
You could always make a new character in an empty slot and get one.
Server transfers are free Lyenyo. When the server is full you just have to keep watching it until it is no longer full to get into a full one. Gems, money or Anet cant do anything to get you into a full server. Just waiting and watching it will.
You have to just keep trying at all different times of day until it opens up a slot for her. Try very early mornings 1-2 am try odd hours in the afternoon etc.
Well I just tried logging on my friends account who lives across the country from me in another state and it asked for the authenticator pass code.
Maybe its got an issue if your still in the same state/vicinity of the original IP or something.
The authenticator asks you for the code when someone without your IP trys to log onto your account.
When you allow your IP to be recognized by Anet or remembered by Anet the authenticator does too and does not ask you for your secret code.
Deployed military people play their US accounts in other countrys very frequently. They just have to accept the email from the verification system.
This has been happening for a long time they haven’t fixed this still and it doesn’t seem to be on the top of their priority list.
Just switch back when your time is up and you can switch. Ignore it and make sure everyone moves to Dragonbrand.
Send a support ticket to get help with your issue if the account is not actually linked when it says it is.
You can buy the HoM stones in Lions Arch in the cave to the left of the center of the town.
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Meijo.7415
Hi, i was wandering how my GW2 account got banned? cause I have only palyed it a few times, and I didn’t do or say anything out of place. So please fix this issue as soon as you can, I would Greaty Appreciate it very much. TYVVVM
You need to send a support ticket – they will tell you nothing on here about that.
(edited by Moderator)
You cannot play together unless you have 2 games purchased.
HoM item can be bought in lions arch in the cave from the karma Vendor. Its of no use though unless you have played GW1 and collected all the achievements needed to be able to redeem items from HoM and linked the GW2 account to your GW1 account.
Have you tried getting help for your tickets in the 3 days and older ticket thread? Gaile is a huge help at getting things reviewed when you are not getting an answer. https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/55
Otherwise if you are set on trying to get a refund, you need to ask support for a refund. Via this method – https://en.support.guildwars2.com/app/answers/detail/a_id/9053/kw/refund
You need to send a support ticket via the support page if you haven’t. Generally when you post here you want to include your ticket number for the issue your having.
They really cannot do anything for you unless you send in a support ticket.
It sends that email when someone who is not you trys to get into your account. Its likely a hacker trying to access your account.
Mine had been open longer than 10 days before it had been dealt with. Many people had been open longer than that on here. If you search through there have been quite a few posts about it taking too long. There is also a pinned thread for people with tickets who have been open longer than a certain time where Gaile trys to help get your ticket dealt with.
the only thing wrong with this is your friend may have been hacked. He should change all the passwords/info for his account.
Other then that, if you use the Y menu there is a selection in the drop down that allows you to show as offline / invisible if you don’t want anyone to know you are on. It shows you as offline on friend and guild menus when you are online.
I would guess it does since I have run into many UAE and middle east players while playing and they also have a facebook gw2 middle east fan page among other things.
They announced the TP is having problems on their FB page and they are looking into fixing it.
Why they announce on Facebook? I don’t even have Facebook or use it at all. I absolutely hate Facebook.
GW2 Forums should be the official one first.
I don’t know why they would put it there first. Maybe ask them but I doubt you will get an answer lol.
They announced the TP is having problems on their FB page and they are looking into fixing it.
This is more of a billing issue not really an account issue. You should always call the card to make sure it is correct and they have not blocked you from buying from somewhere for whatever reason. Some companys have really beefed up their security if its not a " known " company or someone you buy from often they could just shut down your card thinking its being used by someone other than yourself. Another issue is if the information on the card is not typed in exactly to the sections they could decline it, forgot the middle initial once and it was declined just because of that. You need to send a support ticket about this type of issue to them. They wont answer you on here save for telling you to call the company or to send a support ticket.
Hooligan’s Route cave in Lions Arch, Karma NPC sells it for free.
Awesomium_process.exe is part of the game if your talking about that. It starts up everytime you run GW2. Its used to work the trade post and gems etc if thats what your talking about.
No one here can tell you what it means. Only account support can help you and tell you what it means.
Have you updated your support ticket asking for more answers?
You should have submitted a ticket long ago about this issue to the support people, the same thing happened to many many people and a lot of them ( myself being one ) got their stuff back from Anet in a mail after it was reported to them. You will not get the gems back, they don’t give refunds. But they can get you your lost items as long as you give them all the details in a support ticket.