Guild Wars 2

Xukavi.4320:

BobbyStein.2315:

Xukavi.4320:

Wasn’t it stated by some devs in the forums that she did indeed have 2 diff voices and it was important to the story that she had 2 diff voices? I believe it was a comment regarding someone that found some voice dialogue that was leaked online for Scarlet and commented on how the voice was different.

Not exactly. Scarlet has always been voiced by Tara Strong. We did coach her to change her tone to reflect her descent. There should be a noticeable progression over time.

Sorry for my wording, I didn’t mean that she was voiced by 2 diff people but I meant that her voice was supposed to change over time (presumably after getting out of the machine) to indicate that there was some a change in her character. The response I was referring to was stating that there indeed would be a difference in Scarlet’s voice’s tone and it was somewhat important (I guess once again to reflect the change between Ceara and Scarlet)

Got it. Then you are correct!

DungZo.5498:

I do have something information to add though I’m not sure how helpful it will be. In my case, I got my gwamm title more than 2 years ago, possibly 3 years so that would count out bullet #3 on my half. Even though my gw2 account is almost 2 years old, I only recently started playing due to computer specs requirement therefore I never spotted the problem until now.

Thanks — that’s good to know and I appreciate you adding it to the thread. My belief is that a fix of the bug will fix it for everyone, but I like having that extra tidbit of info. What I find interesting is that you earned the title some time ago, but only started using the account recently. That could be consistent with “new obtainers” in that it wasn’t previously displaying because you hadn’t attempted to do so.

I’ll include this detail when we have more info back from the teams working on the issue.

Thanks again.

John Smith.4610:

Conncept.7638:

but there is no way you have the numbers to claim that the players think so, from a psychological perspective.

You’re adorable.

Economists have ways to measure how much your parents love you and the scariest part of all… it works.

I’ve gotten a lot of mixed feedback about this comment and I wanted to agree that it’s unnecessary. It’s an overly caustic response to an accusation (which isn’t the worst thing in the world), but it’s been pointed out that this isn’t a two way street which changes the situation entirely (and makes it really bad). My community team are saints and allow me the time and medium to interact with the players, I’ll be focusing more on providing positive responses as much as I’m able.

Cheers all, questions welcome.

At the request of the OP, I’m closing the thread as the subject has been adequately addressed and/or the questions have been answered.

Hey there,

Looks like it’s possible this could be an issue with your GPU, or at least the drivers. The fault module in the crash log points to: gvosd.dll, which belongs to Gigabyte.

Here’s an update: https://forum-en.gw2archive.eu/forum/support/account/GWAMM-title-does-not-show-merged/first#post4236931

Because we believe this is a bug that we can address globally, you do not need to submit a ticket at this time.

Hi Gal,

When you crash what sort of errors are you getting? Also – would you mind posting your system specs? Specifically your graphics card, RAM, processor, and operating system.

Hey there,

Thanks for the screenshot!

Unfortunately this is still a bit short and does not contain the whole crash log. Would you mind also letting me know what graphics card, processor, RAM, and operating system you have in your computer? The more information that we have to go off of, the better of an answer we can provide and hopefully lead to less “guesswork.”

Hi there, I would submit a customer support ticket in regards to this issue.

https://help.guildwars2.com/anonymous_requests/new

Read the Wind was a bit truncated, it seems.
In the video: In addition to the arrow velocity, the trait now increases attack speed with a longbow by 10%.

-Karl
(edited for clarity)

It occurred to me we have a pretty comprehensive Knowledge Base article about account linking. It’s here: https://help.guildwars2.com/entries/28147506-Guild-Wars-Accounts-Their-Effect-on-Guild-Wars-2

If you guys are following the steps and it’s not working, we need a ticket. If you believe the article has an error or if some of the steps are unclear, I’d really appreciate if you point that out, so that we can do a review and rewrite.

Ok, so here’s the latest, as of this morning. With the cooperation of a couple of players, we’ve examined this on the back-end and then on an account-side basis. This means an agent has logged into the account and collected data on it. (Don’t worry, this is entirely secure and the account owner gave permission in advance. We never ask for and do not need a password — so again, never reveal your password to anyone, including someone who purports to be from ArenaNet or NCSOFT. )

So, the update:

• We have collected enough data now to move forward.
• At this point, we believe that this is a bug.
• It seems to be affecting players who recently obtained their GWAMM title.
• The bug report has been filed with QA and it will be reviewed as soon as possible.
• We’ll roll out the fix and I’ll update this thread.
• Then, if you still have an issue with your GWAMM title, we’ll ask you to submit a ticket.
• At this time, you don’t need to submit a ticket because we’re working on a fix that should positively impact all affected accounts.

Let me know if you have any questions and thanks for your reports and the info you shared here — it helped us greatly. (I’ll update here if we have further questions, as well.)

phys.7689:

John Smith.4610:

Psientist.6437:

John Smith.4610:

Ayrilana.1396:

He’s referring to the conversion rates of gem and gold within the gem store most likely.

Ah, I see.
As a note, while RMT is accurate, it is generally used to refer to third party traders, hence my confusion.

This is not a returned volley:

Thank you John Smith for asking for clarification, thank you Ayrilana for providing clarification, pardon me not clarifying myself in a timely manner.

The RMT label is accurately applied to Arenanet et al. ‘You’ have collapsed the traditional third party responsibilities of RMT into the responsibilities of Arenanet et al.

Question

Have you as a game theory economist ever considered partnering with other game theory economists to create the backbone for a third party neutral RMT company that would provide RMT services to participating game worlds?

I have thought of it, I think it would be very interesting to have new worlds to work inside constantly and honestly more games need to start using economists. I also have extremely negative feelings about third party RMT because I watch them steal and destroy what players have created and it sickens me. Competing them out of business would be worth it alone.

how could you compete them out of business without having similar effects, and employing similar tactics?
Essentially how can you compete with people who operate above the laws, in a completely self interested fashion?

Their tactics must be combated inside the game as well.

As a reminder, we’ll be going live at 12pm PDT (50 minutes from now). High-level: we’re announcing the all-stars rosters and previewing upcoming ranger/engineer balance changes.

Ask Dons Mop.3601:

Hey John! I have a question about limited time items, or items with no current way of acquisition other than the trading post. Alot of these items will continue to go up in price on the TP, the Halloween 1 skins for example, but there are also a few with no real demand for but are still unobtainable by other means. The current LS1 items are on the laurel vendor now(Which I personally thought was a very good way to deal with them). Are there any plans on re-implementing this idea on the other items that are unobtainable? Or would the re-introduction be too volitile?

I’m sorry, I can’t comment on future content.

Edit: I didn’t see that response above.

Psientist.6437:

John Smith.4610:

Ayrilana.1396:

He’s referring to the conversion rates of gem and gold within the gem store most likely.

Ah, I see.
As a note, while RMT is accurate, it is generally used to refer to third party traders, hence my confusion.

This is not a returned volley:

Thank you John Smith for asking for clarification, thank you Ayrilana for providing clarification, pardon me not clarifying myself in a timely manner.

The RMT label is accurately applied to Arenanet et al. ‘You’ have collapsed the traditional third party responsibilities of RMT into the responsibilities of Arenanet et al.

Question

Have you as a game theory economist ever considered partnering with other game theory economists to create the backbone for a third party neutral RMT company that would provide RMT services to participating game worlds?

I have thought of it, I think it would be very interesting to have new worlds to work inside constantly and honestly more games need to start using economists. I also have extremely negative feelings about third party RMT because I watch them steal and destroy what players have created and it sickens me. Competing them out of business would be worth it alone.

Replays would of course be amazing. However, it’s not as easy as ‘using Gw1 code’. Replays and match history can live side-by-side. You don’t want to have to open a recording every time you want to see if you won or lost your last 5 matches.

BrunoBRS.5178:

BobbyStein.2315:

Jaken.6801:

btw. just for giggles, my crappy PS-attempt… I need a more recent picture

I should post a newer pic on my Twitter or G+. That source image is ancient!

we’ll keep using the old one, because your frustration with it makes you show up and reply :P

Nah, it’s not my frustration with the image that makes me show up. It’s my desire to interact with you folks. I just don’t often have the time to visit as often as I’d like. Living World is a very busy team.

Xukavi.4320:

Wasn’t it stated by some devs in the forums that she did indeed have 2 diff voices and it was important to the story that she had 2 diff voices? I believe it was a comment regarding someone that found some voice dialogue that was leaked online for Scarlet and commented on how the voice was different.

Not exactly. Scarlet has always been voiced by Tara Strong. We did coach her to change her tone to reflect her descent. There should be a noticeable progression over time.

Jaken.6801:

btw. just for giggles, my crappy PS-attempt… I need a more recent picture

I should post a newer pic on my Twitter or G+. That source image is ancient!

I want to address the comments about the player character’s knowledge of Mordremoth and how that fits into the story. For some players, this may have felt like it came out of nowhere. Up to this point, the only explicit mention of Mordremoth in the core campaign was on the Teeth of Mordremoth skill in Crucible of Eternity.

Season 2 of the Living World assumes that the player character has completed the Personal Story, killed Zhaitan, and has attained the rank of Pact Commander. It also assumes completion of season 1, that the player character killed Scarlet, and has a friendship with Rox, Braham, and the rest of the crew. Because of the PC’s assumed rank in an organization that deals in fighting dragons, and that such knowledge isn’t really a secret (but isn’t widely known as characters in the world have no reason to openly discuss it until now) we wanted the player to make the call by identifying the dragon in a conversation among friends. In hindsight, there should have been more build up or discovery before reaching that point. Lesson learned.

We want to seed Tyria with lore bits and other items that can better educate adventurous players seeking more knowledge on the subject. Keep your eyes open in future releases. Thanks so much for taking the time to post your feedback regarding episode 2.

The XP display is your highest XP obtained in a single session on one map. So it sounds like you came close, but either logged out, died, or switched maps before hitting 500k.

DoR.7625:

Sorry that won’t happen again, i just lost my mind and started panicking. I can only apology to you at this point and promise that this won’t happen again. And thanks for keeping me updated.

I do understand and sympathize with this, don’t worry about that. I know that when you’re ready to play, having to wait to get into the game is frustrating, and when you want to link, being able to do so right away is a really good thing.

I’m sorry you’re having the issues, and I do believe you’ll be helped soon!

Update: 24 July 2014

Two requests:

• Do not ask for a review of someone else’s ticket unless you know that person. Culling random comments from other forums or social media is not appropriate.
• Always include a ticket number in your request.

750877 – E-mails come from different “sending” addresses. Please read the thread I linked on Tuesday and follow the instructions about writing from a different email address as a temporary means to reach us. I really believe your support responses are simply being filtered and we cannot amend that on our end.
762211 – I am looking into this to ascertain if this is a known issue and how we can handle such issues.
774294 – This ticket was submitted just yesterday. It will be answered as soon as possible.

Please note:

• Responses flagged as “Final Response” will not be reviewed again.
• If you still need assistance and your ticket is at least three days (72 hours) old, feel free to post in the Tickets for Review – 3 Days and Older – Part 2 [merged] thread at the top of this forum.
• Please do not submit duplicate tickets for the same situation. Instead, please update your ticket by simply responding to the most recent e-mail with the ticket number in the subject line.
• Please do not post in multiple threads on the forums asking for assistance.
• If you believe your e-mail may have been compromised, submit a new ticket from a new, secure e-mail account. Please be prepared to provide proof of ownership, but we will do our best to help in this situation.

Update: 24 July 2014

750877 – E-mails come from different “sending” addresses. Please read the thread I linked on Tuesday and follow the instructions about writing from a different email address as a temporary means to reach us. I really believe your support responses are simply being filtered and we cannot amend that on our end.
762211 – I am looking into this to ascertain if this is a known issue and how we can handle such issues.
774294 – This ticket was submitted just yesterday. It will be answered as soon as possible.

DoR.7625:

Gaile Gray.6029:

I looked at the ticket and this is simply a matter of waiting until an agent can address the issue. I should remind you that you log into either account using an e-mail address and never a Display Name. If you’re attempting the linking process using a Display Name, that might account for the issue you’re having.

Beyond that, please wait for an agent to review and respond. Thanks for your patience.

That’s not the issue since I tried to input my e-mail instead of my display name and I still get an error message instead of that bug… The message is: “A server error has been encountered. Please wait a moment and try again.”
I really need help, CS doesn’t responde -.-

You’ve posted in multiple threads on the forums and you’ve sent me a private message, which we ask that forum members not do for individual issues. All I can do at this point is ask that you please allow the team time to address your issue. Thank you.

So glad that all is well now.

I looked at the ticket and this is simply a matter of waiting until an agent can address the issue. I should remind you that you log into either account using an e-mail address and never a Display Name. If you’re attempting the linking process using a Display Name, that might account for the issue you’re having.

Beyond that, please wait for an agent to review and respond. Thanks for your patience.

SpudBob.9036 – please submit a ticket if you still need help.

papi.8279 – please submit a ticket if you still need help.

Hi Dailoh,

Try this:

1. Go into Power options (Control panel → Hardware and Sound → Power Options) and click “Change plan settings” near your plan
2. Then click on “Change advanced power settings.”
3. Scroll down to “Processor power management” and expand it.
4. Expand “Maximum processor state” and modify the setting to 99%. Be sure to also set the minimum processor state to something below the maximum. I recommend 5%.
5. Then simply click “Apply” and “OK.”

After this has been done try launching the game again. When you do, the turbo boost feature should refrain from kicking in and that may resolve the issue you’ve been experiencing.

Hope this helps!

I’d start with eliminating unnecessary background applications to ensure there’s no conflicts that could be preventing you from launching the client properly. You’ll probably also want to try running the client as administrator and ensuring that you have the latest video card drivers updated.

That said, if that doesn’t resolve the issue for you, would you mind sharing your system specs? Specifically: CPU, GPU, RAM, OS.

Nauticus.5769:

Thank you Gaile for taking action on this if you found the ticket number. In case you haven’t it’s 760757.

Thanks for that. I had found the ticket, but I always appreciate having the number, it makes it easier to review.

I still feel you’re not getting the right response and I want to give you an extra helping of Enchantment of Apology, +20 to “We’re really sorry!” What the team should be doing is working with you first to make sure that you have the proper titles and then, if you do, there’s a process the agent can take that could make an adjustment that allows the title to reset or, in very outlier cases, to review the account from another vantage-point.

I’m actively bending the ear of an agent and a lead to get that first response out to you, so I think you’ll hear within minutes of my writing this. If not, someone is off the doughnut list for a full month!

But seriously, if you haven’t made progress by this evening (I am writing this Thursday at 1:45 PM) let me know. At the very least, the agent will get through Step 1 and at that point, if the titles are properly attained, can move to Step 2 or 3, as needed.

For anyone receiving this error, please refer to the “Connectivity” KB article below:
https://help.guildwars2.com/entries/27698133-Connectivity

Should you not see the issue in the traceroutes or in the troubleshooting suggestions, please submit a ticket!

https://help.guildwars2.com/anonymous_requests/new

Hi there,

Unfortunately this doesn’t give us much to go off of. As another player has mentioned, you should be able to share the crash details by clicking “Show details” which should give anyone viewing your post a bit more information.

Additionally, would you mind posting your system specs as well?

Hi there,

Have you tried the KB article on connection based issues? I’d start there:
https://help.guildwars2.com/entries/27698133-Connectivity

Please update your ticket (respond to the e-mail you received) to discuss an account restoration with an agent. Often they are done prior to returning access to the account owner, but you can ask about this now in your existing ticket.

Let’s start simple. What sort of system specs are you working with? Specifically, what kind of processor, graphics card, operating system, and RAM are you using?

And what troubleshooting steps have you tried already? Unfortunately system freezing can mean a number of different things, so we’ll need to narrow down any potential variables before we can nail down the root cause.

There’s a number of reasons why you could be encountering this issue – the number one cause is network setup or connection based issues. The development team is looking into this matter. There is no need to submit a ticket as the fix will correct this issue for everyone.

Hey everybody,

There’s already a post about tomorrow’s Ready Up in the PvP forum, but I thought I’d pop over here and give you guys a head’s up about what you can expect to see from a balance perspective.

The Skill Bar segment is a prerecorded balance preview, much like the previews that used to be posted on the forums. Each segment will cover 2 professions and Karl will talk about the changes as they are demonstrated. We decided to prerecord these segments because it allows us to cut down each profession from over 15 minutes to about 5 while still allowing us to show off the changes without making you wait for Karl to make build changes on the fly.

Tomorrow’s segment will cover Engineer and Ranger. For your feedback, please feel free to open a new thread (for each profession previewed) in the profession balance subforum after the preview and I’ll make sure the balance team knows where to find it.

Lodius.5392:

As part of economy and growth is there any “Guest Pass” or “Free Weekends” so that I can tell my friends about it.

This would help increase the rate of new players coming into the game.

How about offering incentives to recruiting people?

I am interested in the economy because I enjoy the game and do not want to see it ever die.

This is a bit beyond my scope, sorry. Also it falls into my future things coming out clause, so I can’t answer twice, but I’m sorry twice as well and I hope that makes up for it.

Ayrilana.1396:

HHR LostProphet.4801:

For clarification:
John, is the fact that profit from the traiding post is shifted value, unlike the reward from other activities, which is newly created value, the justification for traiding post flippers to have, in theory, unlimited profit?

Followup:
What is the justification for traiding post flippers having an exponential maximum-reward-curve, unlike any other activities which all have just a steady, constant maximum-reward-curve?

Followup:
If skill is the justification, do you want to express that the traiding post is the most skillful activity in this game? Based on the formula that the most challenging activity should be rewarded the most? Does that mean that traiding post flipping is considered as “endgame content”? So is any other activity in this game worth less and at its core only exsiting because it fuels the traiding post? Doesn’t this mindset lacks the true meaning of a MMO, playing together to achieve more?

You’ll likely find your answer here but I’m sure he’ll elaborate when he has time.

https://forum-en.gw2archive.eu/forum/game/bltc/Why-manipulate-that/page/2#post3175493

I have already answered my opinions and the facts on flippers, but I would point out that flippers do not have an exponential gain curve. I am definitely not making a comment that the TP is the most skill portion of the game. I have previously implied that since the amount of profit is very finite and split between those participating, the fact that anyone makes a decent amount of profit indicates a barrier to entry that could be skill based.

bri.2359:

I am not sure if this has been asked yet, but I have some questions for John regarding RNG as implemented in GW2.

Were you involved with the initial design of this, and if so, were other options discussed? Was the decision to implement the current version based on economic or game design factors, or a bit of both?

Is the algorithm constantly monitored and tweaked, or is set and let run for a certain period of time while you collect/analyse data?

I’m not sure what you mean, do you mean implementation of the RNG code-wise or specific instances of it inside the game? I think some more specifics would help me.

VincentDW.9376:

Ongoing thanks, John! Also, another one for you:

As part of your in-game economist duties, do you have any input into more “meta-economic” decisions, or things that will have ramifications for the in-game economy but aren’t always though of as being directly a part of it? For example, are you consulted on things such as when to offer a sale on the box price of the game (since an influx of new players surely shifts the supply and demand curves of the in-game economy), or is this solely the purview of other departments like marketing? In the same vein, are there other areas of the game that you consult on as an economist that you think would be non-obvious or surprising to the average player?

I very often act as a statistician for all kinds of projects inside the company, providing data analysis on everything from art to audio to business. Though something as far away as box sales is more something that I would be informed of.

Nefara.2186:

Nefara.2186:

Since you’ve mentioned that “silk wasn’t an accident”, I’d love to know some of the reasoning behind that. When you say you want to add volatility, I’m very curious as to what the benefits are to putting an immense amount of demand stress on to a specific commodity. Doing so effected the price of all cloth (except jute), since Damask is so profitable to craft. However, it is more than triple the price of other ascended materials and all cloth is at least twice as expensive as its counterparts. it’s been terrible for newbs who want to level up their armor related crafting. I don’t understand the need for the imbalance so I’d love some illumination.

On a related note, is there an economic reason why superior runes and sigils are not able to be put into the mystic forge? Adding a mystic forge recipe would help equalize the prices of all of the superior runes, adding value to the, well, crappy ones and adding supply to whichever ones are currently en vogue. Was this inequality something else that was planned and if so, why?

If you get the chance I’d still love a response about the benefits of cost imbalance, it’s something I genuinely would like to understand better!

I’m not confident I can adequately explain the concepts you’re asking about in this forum without a significant time investment. Remind me of this question at a later date and I’ll put some thought into it.

I don’t want to be redundant, and if you’ve done this, then skip to the second paragraph. But I need to ask if you have tried reviewing our sticky thread on Black Screen issues, because it does have troubleshooting tips. Here’s the link: https://forum-en.gw2archive.eu/forum/support/tech/Black-Screen-Issues-1/first#post4146816

If that info doesn’t help you resolve the issue, and if you have not already done so, then I suggest you click Support at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.

Notorious.9164:

just re downloaded the game to see how the game is going and to evaluate whether or not i should come back and i start up the game then i hear the music and everything i see the in game cursor and a black screen.

Have you tried reviewing our sticky thread on Black Screen issues? It may help you! Here’s the link: https://forum-en.gw2archive.eu/forum/support/tech/Black-Screen-Issues-1/first#post4146816

If those trouble-shooting tips don’t help you resolve the issue, I suggest you click Support at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.

Happyangrycatfish.1725:

This only happens when I bring up the gem item store nothing else. I get a black screen and have to relog. Not too big of a deal but a bit annoying. Anyone know how to fix it?

Have you tried reviewing our sticky thread on Black Screen issues? It may help you! Here’s the link: https://forum-en.gw2archive.eu/forum/support/tech/Black-Screen-Issues-1/first#post4146816

If those trouble-shooting tips don’t help you resolve the issue, I suggest you click Support at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.

If you give me a ticket number, I’ll be happy to look at the ticket!

Please submit a ticket by clicking “Support” at the top of this page and then clicking the “Submit a request” option. Provide as much information as possible in the web form, which will create a ticket within the support system. If you do not know some of the information requested, leave the field blank. However, there are two drop-down areas that require an answer so be sure to choose from those fields so the ticket is properly submitted. Once you’ve done that, the CS Team should be able to help you.

Baardus.7253:

It works now.
I don’t know what happenned but there now is a talk prompt instead of a greet prompt.

Thank you for your help

I am glad this sorted out for you, and thank you for posting this update. Just FYI for others who may experience such an issue, occasionally a player finds if he logs completely out of the game and then back in, everything aligns properly. This is seldom necessary and, admittedly, it is not always effective. If someone tries mapping elsewhere, and relogging, and if s/he still has troubles, submitting a ticket would be a good way to let us know you’re having issues, and to allow an agent to try to assist you.