Dev Tracker

Current State of Support: August 28, 2017

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hello,

I checked in with our Customer Support Team today, and they said they are making steady progress in reducing the queue and in improving turn-around time on tickets. Things are still very busy for them, but there’s a light at the end of the tunnel!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Lighting Issues Game Update 4/18

in Bugs: Game, Forum, Website

Posted by: Dara Potocska

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Dara Potocska

QA Embed

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Thanks everyone!

"Design-a-Weapon" Contest!

in Community Creations

Posted by: Stephanie Bourguet

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Stephanie Bourguet

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At 72 dpi, what could be considered “printable” dimensions HxW in pixels?

The picture needs to be 300dpi minimum: “Image format must be of A4 size minimum, its resolution be sufficient for print (no less than 300dpi)”

question if we already own the wings in prize can we get a different one?

No, but you would be able to give us another account name to gift it to a friend.

if we submit more than one entry, are we allowed to make them all of the same theme as if they belonged in a set together?

Sure! Whether you make them belong to a potential same set or make them totally different is up to you.

What exactly does this sentence refer to?: No automated entry devices and/or programs are permitted; all such entries will be void.

The short answer would be : “no cheating”. These rules are general legal wording meant to cover many types of contests. I imagine the line you quoted would rather apply to a context such as having a music creation contest and a contestant trying to generate samples through an algorithm etc.

"Design-a-Weapon" Contest!

in Community Creations

Posted by: Stephanie Bourguet

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Stephanie Bourguet

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Could you explain this rule?

Designs may not contain, as determined by the Sponsors, in their sole discretion, any content that promotes firearms/weapons (or the use of any of the foregoing); promotes any activities that may appear unsafe or dangerous.

So I can’t design a weapon that looks dangerous or as a weapon?

This line refers to real life weapons promotion and the promotion of any activity appearing unsafe or dangerous. You designing GW2 themed and styled riffles or pistols (or any GW2 supported weapon) is okay.

If you on accident submit a file but it wasn’t the right one, or just in general mess up your submission, will it be disqualified or count towards the 3 designs you can submit? Is there something i could do to right the wrong submission? Since i have the proper file, but picked the wrong one on accident and can’t change it now.

Re-upload the entry, adding “erratum” at the end of the file name. The previous entry will be discarded.

Can we design our own footfalls to match the weapon?

No, that would make it a legendary weapon.

Okay, so my base weapon is at 200 dpi, but Photoshop makes A4 at 300 dpi. My weapon is far too large for the template at 300 dpi. How do I get an A4 size sheet in which my weapon won’t look tiny?

The template is only here to help you conceive the design. It doesn’t have to appear on the entry you submit.

- Is it allowed to post an uploaded weapon concept to other places, for example this forum or reddit, while potential winners are being selected (before the community gets to vote) as well as while the community is voting? I assumed that since you are planning to erase any additional information (weapon name, explanations, etc) from the concept, you want the people to vote on the design only. But advertising a concept on the forums would ruin that. After seeing some people posting their concepts I almost did it myself but decided to ask to be sure.

Posting a concept submitted for the contest publicly (anywhere) before the finalists are announced is not allowed by the rules. Once we announce the finalists, artists whose entries were not selected can share theirs. Finalists would have to wait for votes to end.

- The rules say that the background must be either black, white or transparent. If my concept looks similar to the Flameseeker Prophecies example (showing the same weapon without effects on the left and with effects on the right), would it be allowed to color the left half of background white, and the right half black? This was how I have it currently to help me with drawing contrasts and I’d like to know if it has to be changed.

One color of background only per entry.

About the part where it says no effects equivalent to legendary weapons, I assume this means footfalls and arm glows? I concepted a longbow that involves the grip of the bow being by itself, but when drawn light particles finish the whole bow, I was wondering if that was too much because its mostly particle effects. (EDIT: Thinking along the lines of storm bow)

How would we indicate dangling bits as well?

Also is the entry allowed to show stowed>equipped + a back view? Or is that also too much?

No footfalls and arm glows as only legendary weapons have this level of effects. Particules effects on the weapon itself, of the level one would except of a BLTC weapon for instance, is okay.

No need for a stowed or equipped design: Only the weapon should appear on the design. If the weapon has an on/off aspect such as the shield we have as an example, you can show its on/off states.

Also for weapons with unique front details less visible from the side, should a perspective be icluded on the side of the same picture?

Pick the side that displays the most important part of your design. Generally, it should be the one displayed in the template example.

And once again: only those who’re living in countries from the list in the rules are allowed participation in contest?

Yes, this is the list of eligible countries.

(edited by Stephanie Bourguet.4781)

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thank you so very much for accepting the invitation and joining in today’s Stress Test!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’m sorry that some of you were surprised by the end of the test. I did post yesterday morning (about 30 hours ago) to say:

Here’s some additional information for you:

The developers intend for the test to run a couple of hours and they hope to enable the elite specs. One of the advantages of our release system is it has a great deal of flexibility so it depends exactly on how our internal ‘pre-testing’ goes as to what will be enabled.

As far as whether you keep progress during the stress test, the answer is “No.” All demo characters will head into a well-deserved retirement, and you will join Path of Fire at launch with an existing or newly-created character on your game account.

Post.

But it’s not always easy to see every post in a thread, so we are sorry if anyone felt the test ended in an unpredictable manner.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Don’t you need to stress the servers for an hour longer maybe? Or a day?…

I see what you did there.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

crashed stress test

in Bugs: Game, Forum, Website

Posted by: Jon Olson

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Jon Olson

Programmer

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1083 is a database protection error. It normally clears within a few minutes.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Stephen ClarkeWillson

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Stephen ClarkeWillson

ArenaNet Studio Technical Director

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Unfortunately the availability of the demo slot is tied to your computer’s clock. (Whether you can actually get in is up to the server.) . So check your computer’s clock. (This might explain why you saw the slots early and they disappeared.)

API errors & bugs

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Some new achievements are not returned from the API. For example, I have this achievement: https://api.guildwars2.com/v2/achievements?ids=3843

I noticed this issue here: https://metagamerscore.com/forum_topics/5086

That achievement doesn’t have any data (name/description/etc), nor does it award any AP. It’s probably just a content artifact. There isn’t currently a way to blacklist achievements on the API, but if I had time I’d blacklist it so it’s not being returned from that endpoint.

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Ester Sauter

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Ester Sauter

GW2 QA Lead

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If you do not have any new slots see if your old character is there

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hey there!

This is your ~40 minute warning that the Stress Test will be starting soon.

If you’re able and would like to participate, simply log in to your Guild Wars 2 account and create a demo character, then head into the desert!

Have fun, now!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Good color combinations for Sylvari?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Purple.

That is all.

:D

As soon as I saw there was a mod reply to this topic I knew it would be you and you’d be recommending purple.

Oh rats. I hate being predictable.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Thanks, Anet, Sincerely.

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks for a positive post, Xulie! I’m glad that things sorted out well for you, and am super appreciative that you took the time to post!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Good color combinations for Sylvari?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Purple.

That is all.

:D

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Update on Elite Specializations:

https://forum-en.gw2archive.eu/forum/game/gw2/Stress-Test-and-Elite-Specializations

Content:

Stress Test and Elite Specializations

A message from the Skills and Balance Team:

We hope you’ll enjoy riding around in Elona with the new elite specializations today and look forward to hearing about your experience.

There have been a number of changes and bug fixes to some of the specializations since the first time you were able to play them during the WvW/PvP Preview Weekend. However, we still are vetting and testing many of the changes, and as a result the stress test today will have the same versions that were featured during the preview weekend. You’ll be able to see the updated elite specialization changes on September 22nd!

See you in Tyria!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Stress Test and Elite Specializations

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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A message from the Skills and Balance Team:

We hope you’ll enjoy riding around in Elona with the new elite specializations today and look forward to hearing about your experience.

There have been a number of changes and bug fixes to some of the specializations since the first time you were able to play them during the WvW/PvP Preview Weekend. However, we still are vetting and testing many of the changes, and as a result the stress test today will have the same versions that were featured during the preview weekend. You’ll be able to see the updated elite specialization changes on September 22nd!

See you in Tyria!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Palador,

Don’t make me add the “Just Kidding Song” sound file to every post, now! Especially when I used not just a smiley but a huge smiley!

If you see the post as an “ask” and I see it as an “opportunity” I think we can agree that either definition is perfectly fine. I’m glad that you’re going to accept the invitation, and hope to see you there!

My gaming rig “blew up”.
So I’m, as fast as the ISP can, downloading the client on my laptop, to be ready and help for the stress test (thoug I’ll play with 10 FPS bst case).

Oh gosh, hope that sorts out ok! Under the circs, don’t stress it (pun intended) but come along only if it’s convenient for you!

All the best in a comp reset or redo.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Feedback: Guild Wars 2 Mac 64-Bit Client

in Account & Technical Support

Posted by: Jon Olson

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Jon Olson

Programmer

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One more log… Does it still make sense to post the logs? The error is always the same…

Unique logs from each person are best, so if it’s the same repeatedly then you don’t need to worry about posting it.

The reports so far have been quite helpful; so thank you everyone for posting them!

We’re still investigating it (and other issues.)

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thank you, Doghouse. That’s very helpful!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Will we be getting the same two characters? I want to test out my Deadshot build in the actual game, but if there is still time I’m totally down for minion mastering

I am going to figure that it’s most likely that previous demo characters will be wiped. But if not, one of the devs suggested you make a new character for this stress test. That’s because the previous character build may no longer be relevant; in fact if I heard him right, it may not even be functional. With a fresh character, you’ll have the most reasonable experience of the current game and that will make your experience and the stress test most valid. You are certainly welcome to create a new character that exactly replicates your previous demo character, or spin off one totally different — as you wish. Thanks!

Will we be getting the same two characters? I want to test out my Deadshot build in the actual game, but if there is still time I’m totally down for minion mastering

You are more than welcome to try any profession or build. We’re not expressly asking anyone to use a certain profession — I think it would be best to have a variety. Thanks for asking.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Let’s see if I get this right… Guild Wars 2 players are wanted to get into game on 31 August 2017 and use demo accounts, spend hours in Path of Fire, just tot test PoF product.

Will I get payed? Will I get any rewards? Will I get anything for my time spent on testing your product or content?

From what I understand I get nothing from testing other virtual content. The demo account will be erased, and I won’t get any reward or attention from my time spent there, in that expansion. Why should I do that?! There is no fun in wasting valuable time that will be erased and forgotten later. Every second of life counts.

I am sorry, but like Benjamin Franklin said: “Time is money”. I shall not help you with my time unless you pay me.

I had been rendered speechless precisely four times in my entire life.

That count is now five.

Enjoy your free hours on Thursday, as I will — and many will — enjoy a couple of hours in the new map for Guild Wars 2. To each his/her/their own.

Gaile…you really need to come to Australia some time, would love to meet you! You seem like a really cool person!

That’s really nice of you! There are few things I dream of more than visiting Australia and New Zealand. In fact, when people do those “bucket list” polls on FB, I often list that very thing. Someday, I hope! <3

Oh kitten , that’s a late one for us working next day.
I can give my best and throw in 2h tops (and die next day bacause of not enough sleep).
So… who can I contact in your office to send me some of the local best ungrinded coffee?

I will send you some of Starbucks’ best. Let me see… do you accept shipments by modem?

To be in line with tonight’s STRESS TEST, I’m going to prepare myself drinking 10 coffee at least before it

PS: good opportunity to have a taste of POF, having missed the previous demo.

That is cool, then — a good opportunity for you. As I said in the OP, it may be a little choppy with the stress part of the stress test — basically loading the server and seeing that it holds up — but I think you’ll enjoy seeing the new part of the world!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Are any bug findings to be reported in the bugs forum or on this thread?

“Is this gonna be a stand up fight or another bug hunt?”
“Hey man, I only need to know one ting. Where. They. Are”

Let’s go ahead and do one of two things:

  • Type /bug and submit a brief report in the game. This is very helpful, because the report will be accompanied by location and other account data that helps the devs analyze the report
  • Post in this forum thread

Thanks for asking — we’re happy to accept bug reports!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

"Design-a-Weapon" Contest!

in Community Creations

Posted by: Stephanie Bourguet

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Stephanie Bourguet

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The news says that the community can also vote for their favorite, is there going to be a site where we can view and vote?

Edit: I’m actually a bit worried, I submitted my entry but I put a name on it, is that legal or am I disqualified?

We will give you a link when the time comes to vote. Regarding your entry, if you happened to give a name to your weapon, it will just be ignored: You won’t get disqualified because of it.

"Design-a-Weapon" Contest!

in Community Creations

Posted by: Stephanie Bourguet

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Stephanie Bourguet

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Should i take a template for example of staff and lets say cut it out from it and use it in my program to make picture inside of template ? i could also use some meassurements like it is nice of you to give us the edge columns but i cant imagine how big should the columns be.
I mean if i would take that template and and drew by it the columns might not corespond with the correct size. it is supposed to be on A4 at least so pls if you could specify the meassures i am working on dagger right now so that would be appreciated the most.

Template wise, you should use it in the background of your weapon (toying with transparency of layers for instance) to make sure that the proportions of your weapon design respect the proportions given by the template, especially for the handles of said weapons.

The size of the template will most likely be smaller than the end result of your design, but when brought back to the same scale, proportions should be respected.

As you may have noticed in the “examples” folder, in the .Zip we gave, our artists took a few liberties with the blue outlines of the template. You can do so too. Yellow/green/red lines of the handles need to be observed.

also i want to ask if the A4 jpg. should contain only “2D” view of a weapon as is in templates or should it also contain view from above and side?

Unless there is a special element of your weapon design that is totally different from one side to the other (for instance, if one side was fire themed, and the other water themed), one angle/side is fine.

Hello, I too want to know if I am supposed to cut the weapon example template and draw inside it or if it is enough to make a weapon with realistic proportions (like the handle be realistically fit for the player’s hands and such). Hope someone can enlighten me on this

The end result you’re submitting as entry doesn’t have to display the template. It is here to help you proportions wise.

I’ve so been waiting for this!! I’ve just got few questions, when it says to state the country, i’m assuming it means country where you live in instead of country you were born in? Also if i’d like to submit just one design, do i need to use the provided sheet or can i make it on a separate sheet, just as long as i follow the guide lines?

It’s the country you are living in.

You don’t need to save your design in the same photoshop file we used. You can make your own.

Should we write the type of weapon on the design image anywhere? I could imagine some ambiguity there and didn’t see in the rules or submission form anywhere to describe what you’ve made.

As long as the weapon type name is far enough from the weapon itself so that we can remove it if necessary, you can write it somewhere around the personnal information details you have to add in one of the corners of the picture.

am i allowed to put up a weapon-title or weapon-info for effects to the corner of my name/ country/ ingamename/ etc… ?

edit: can we have a hairstyle-contest next? we need better hair more than weapon

Title and name wise: Please don’t. These will not impact selection and will be removed anyway for the voting step if your design is among the finalists. If you win, we will ask you anyway for more details about your design.

Next contest: Anything is possible but I would like to keep this thread focused on the current contest.

-Should we make a full set of Weapons (x3) or only One? (x3)
-Can we add somewhere a description for the effects: “floating cube, sparks?”

Each entry = 1 weapon.
A weapon set would go way beyond the 3 entries allowed. Also, if you happen to submit 3 entries, they don’t have to belong to a same set. You can vary the style as much as you like.

Special effects description wise: Yes you can, but please only do so if absolutely necessary and you have no other option design wise. Ideally, the design should be self explanatory without needing subtitles.

Jade Maw Lens

in Bugs: Game, Forum, Website

Posted by: Brett Nellermoe

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Brett Nellermoe

QA Embed

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We’re looking into this. Thanks for the report!

Game Update Notes - August 8, 2017

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fix:

  • Updated to prepare for the August 31 Path of Fire stress test.

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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If the elite specs will indeed be available, that’d be nice so I can actually have a much more accurate test for my main since they will be spending most of their time in PvE anyways.

Also a thought, maybe given the limited time of this test, we should be put directly into Amnoon with the Raptor unlocked and the two masteries that could be unlocked during the preview weekend instantly unlocked for us so we can get straight to the nitty-gritty.

While I appreciate the suggestion, and I can see what motivated it, we really need those who want to participate to go through the process as if it was release day.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Is there a way to measure how much stress I have during the test?

I recommend the Stress-o-Meter 2000™, with the special Balthazarazon® app.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Let’s see if I get this right… Guild Wars 2 players are wanted to get into game on 31 August 2017 and use demo accounts, spend hours in Path of Fire, just tot test PoF product.

Will I get payed? Will I get any rewards? Will I get anything for my time spent on testing your product or content?

From what I understand I get nothing from testing other virtual content. The demo account will be erased, and I won’t get any reward or attention from my time spent there, in that expansion. Why should I do that?! There is no fun in wasting valuable time that will be erased and forgotten later. Every second of life counts.

I am sorry, but like Benjamin Franklin said: “Time is money”. I shall not help you with my time unless you pay me.

I had been rendered speechless precisely four times in my entire life.

That count is now five.

Enjoy your free hours on Thursday, as I will — and many will — enjoy a couple of hours in the new map for Guild Wars 2. To each his/her/their own.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

ANet weekly play on live in 30mins

in WvW

Posted by: Raymond Lukes

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Raymond Lukes

Gameplay Programmer

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First reply with full world name and gif of cat(s), we play on your world

Cos cat memes can tell you exactly what is wrong with WvW!

Disgusted by this post, you are just showing how much you care about WvW, ie very little! its more of a joke to you!

We play on a different server every week most of the time we use a random number generator to pick the world this week we thought we’d have some fun and make a post about it. We did not intend to give the impression that we don’t care. Just the opposite was we wanted to start giving more exposure to our play on live sessions. The cat gif idea was just a way to make the post a little more fun instead of “first person to post world name.”

Our play on live sessions are both a time for the team to have a bit of fun in WvW with you guys as well as a time to hear feedback from different people throughout the game. We play in both NA and EU worlds so we can get as large a perspective as possible. We do this in addition to reading the forums and reddit posts so we can hear the voices of people who do not post on the forums.

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Ester Sauter

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Ester Sauter

GW2 QA Lead

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We do have code that will limit the mini rendering but the race may have possibilities….

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Ester Sauter

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Ester Sauter

GW2 QA Lead

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Ok. Let’s all make minion masters, equip minis and concentrate in one point and use all of our skills at the same time.

That would be awesome, everyone do that

Wait really? Is this really what you want people to do?

We’re trying to stress test, things that put stress on the servers are encouraged. We would also like you to play as you would on day one. We are looking for the performance issues that Gaile talked about in the initial post, but if a bunch of players want to get creative I’m the last person to tell them not to!

But again, as Gaile said, be prepared performance issues, but as this is a stress test, lets stress things.

If you run into bugs or weirdness, take into account that we are doing a stress test, but you can always use /bug in game. We have people who look at those reports on a regular basis.

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Several players have asked where the test will take place, in an in-game sense.

The area in which the stress test will take place is the Crystal Desert map that you may previously have visited during our PvE Preview Weekend.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Will demo accounts get reset before the stress test, or will it be the same demo account as the PvP demo?

As I said in my initial post, you should create a demo character. it is likely that previous demo characters no longer exist or that you would need to reconfigured them, anyway.

…but that ain’t gonna happen.

You may shatter my dreams but you cannot shatter my hype!

Well, for goodness sake, I wouldn’t even want to try!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I vote they keep the stress test running until the 22! Anyone else? :p

And in order to really stress the servers you should just do the teq wave across the whole map every 5 mins :p

Hey now, you can hope…

…but that ain’t gonna happen.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Ester Sauter

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Ester Sauter

GW2 QA Lead

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Ok. Let’s all make minion masters, equip minis and concentrate in one point and use all of our skills at the same time.

That would be awesome, everyone do that

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Here’s some additional information for you:

The developers intend for the test to run a couple of hours and they hope to enable the elite specs. One of the advantages of our release system is it has a great deal of flexibility so it depends exactly on how our internal ‘pre-testing’ goes as to what will be enabled.

As far as whether you keep progress during the stress test, the answer is “No.” All demo characters will head into a well-deserved retirement, and you will join Path of Fire at launch with an existing or newly-created character on your game account.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I have put out the question about how long the test will last and will let you know.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Weapon art contest question...

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hey all,

Questions about the Design-A-Weapon contest can be posted in this thread. This will allow us to consolidate all questions and get you the information that you seek.

Thanks for posting your questions or comments in that thread.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Submission mistake to design contest

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hey there,

We have a thread about the Design-a-Weapon contest over in the Community Creations forum. Please feel free to post there so we can consolidate all answers and updates.

Thanks!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

"Design-a-Weapon" Contest!

in Community Creations

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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You may have seen the news: ArenaNet has announced our third Design-a-Weapon contest! Read about it here. There are details about art submissions, rules, prizes, and eligibility.

If you have questions, please post them in this thread and we’ll get you the information you seek.

Best of luck to all who participate!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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not asking too much but you guys should give more to preorder palyers since we all help you testing this and that, give every of us who owns PoF at this moment a choice of weapon skin LOL

if not asking too much

We appreciate each and every person who pre-purchases our game. Please note that each person who does that will receive pre-purchase bonuses. I don’t feel it’s reasonable to ask for additional items. I believe (no, I know) the majority of players who are able to join the test will consider this a nice “bonus,” an opportunity to spend a bit of extra time in the game and will not feel entitled to getting additional or extra free items.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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what time is this stress test going to be in germany? sorry i’m bad at converting timezones.

21:00

thanks =)

Sorry 23:00 14 plus 9 hour difference

Bingo! I was counting the hours +9 to PST on my fingers and you’re correct in this second post: it would be 11:00 PM or 23:00 in Germany.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Keybinding issue since latest patch

in Bugs: Game, Forum, Website

Posted by: Jon Olson

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Jon Olson

Programmer

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This is a quirk of Windows. Turning off Num Lock appears to fix it.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Path of Fire Stress Test August 31, 2017

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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We will be conducting a brief stress test for Guild Wars 2: Path of Fire on Thursday, August 31st, beginning at 2:00 PM Pacific time (-7 GMT). Anyone with a Guild Wars 2 account is welcome to participate. To join the stress test, please log in to your Guild Wars 2 game account, create a new “Demo” character on the character selection screen, and head into the Crystal Oasis. Play as you normally would play, but because this is a stress test, be prepared for possible in-game performance issues as the testing takes place.

Thanks for your help!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

[RESOLVED] Tickets get closed before i get Reply why?

in Account & Technical Support

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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The most recent ticket that I see in the system from this account is #6541416, which was submitted on August 18th and closed, at your requested, last Thursday as a resolved issue. Your ticket of August 22 is open and will receive a response. Your third most recent ticket of August 9th received an answer, which you acknowledged, on August 18.

If you believe you submitted other tickets, they are not in the system.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

PAX Weekend: Party VIP Opportunity!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hey everyone,

After a flurry of activity, we’ve reached capacity on our VIP List.

However, there’s something important for you to know: If you’re coming to PAX West and you did not get onto the VIP List, you still can attend the party. There will be a “general admission” line at the venue, and we hope you’ll join that line and meet up with us at the party.

Party Details:

  • Friday, September 1, 2017
  • 7:00 to 10:00 PM
  • Hard Rock Cafe – 116 Pike St, Seattle, WA 98101

We recommend that you join the general admission line well in advance of the 7 PM start of the part. As long as we don’t get in trouble with the Seattle Fire Department for exceeding the limits of the space (been there, done that ) we’ll do our best to get everyone in!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Please bring back these sword skins!

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Please post your suggestions here: https://forum-en.gw2archive.eu/forum/game/gw2/Suggestions-Please-Bring-Back-these-Gem-Stores-Items It is fine to post new ideas, and not only returning, GW2 items.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

API For new PvP Season

in API Development

Posted by: Lawton Campbell

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Lawton Campbell

Web Programmer

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Just added it.