Dev Tracker

Can't play 'Flickering Screen'

in Account & Technical Support

Posted by: Jon Olson

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Jon Olson

Programmer

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Have you tried starting the game with the -windowed command line argument?

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Unlocking Commander's Wings of War

in WvW

Posted by: McKenna Berdrow

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McKenna Berdrow

Game Designer

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you mean.. AFTER you buy the three items ahead of the commander’s wings of war… right?

Correct.

Unlocking Commander's Wings of War

in WvW

Posted by: McKenna Berdrow

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McKenna Berdrow

Game Designer

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The catmander tag will work as well. If you have either the catmander or commander tag you can buy the commander’s wings of war.

Versed in Stone - Toughness to Power - WvW

in Bugs: Game, Forum, Website

Posted by: Cal Cohen

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Cal Cohen

QA Embed

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The 4% is correct for WvW and PvP. Unfortunately the patch note missed this information. Sorry for any confusion!

cmc in game

No rating for win. Season ended early

in PvP

Posted by: Evan Lesh

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Evan Lesh

PvP Gameplay Programmer

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There is a 1 hour period at the end of each season where already running leagues matches are allowed to finish, but no new league matches are allowed to begin. It was done this way to ensure every league match was completed before finalizing the leaderboard and giving out rewards.

Before off-season ranked was introduced, the button was disabled for this final hour. The button should be more clear and the API could probably be updated to give the duration of the lockout period. If the button doesn’t say the season is active when you click it then you won’t be playing a league match.

Bluxgore (80 Warr), Xilz (80 Necro), Ivo (80 Eng)
Bra (80 Guard), Fixie Bow (80 Ranger), Wcharr (80 Ele)
Xdragonshadowninjax (80 Thief)

Next season starts 8/22 according to pvp tab

in PvP

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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We’re hoping to reduce the gaps from what they were in the past. The season schedule is never set in stone though. It’ll change depending on our release schedule.

More than 1450 pips required now ?

in WvW

Posted by: McKenna Berdrow

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McKenna Berdrow

Game Designer

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You can now earn more tickets but the amount of pips required to complete the track is the same.

Game Update Notes - August 8, 2017

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fixes:

  • Fixed a server crash.
  • Fixed an issue that caused the redirector in Hoelbrak’s Great Lodge to send players to Hero’s Canton in the Black Citadel instead of Knut Whitebear’s Loft.

Ranger

  • Instinctive Reaction: Fixed a bug in which the player’s pet gained slightly less healing power than expected.
  • Taste for Danger: Fixed a bug in which the player’s pet gained slightly less expertise than expected.

Elementalist

  • Wildfire: Fixed a bug that caused this skill to inflict lower duration burning than expected.

Thief

  • Swindler’s Equilibrium: Fixed a bug that could cause this trait to go on cooldown even if it did not recharge Steal.

Next season starts 8/22 according to pvp tab

in PvP

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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what, that would put the expansion release dead smack in the middle of the season.

That surely isn’t intended. Perhaps it’s just a automated system rolling the seasons over?

It’s intended.

Waiting for the Next League Season

in PvP

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

Next

The next season starts on 8/22. This does mean that the new elite specs will show up mid-season. Should be interesting.

[Feedback]Path of Fire Preview - August 11 - 13

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Like map not over dense with annoying mobs like HoT, don’t have to feel like I’m in constant combat or running for my life. Mounts, didn’t want but neutral for now. First mastery point I find on the start map a timed mini game – do not like. Unidentified loot mechanic no thanks as I understand it now. 100 words or fewer.

Hearts felt grindy. No map meta left me without any focus on the map. Bounty events were okay but felt like any other champ event.

Well done, JT and Ayrilana. That’s the sort of feedback we’re seeking.

Now, I don’t want anyone to feel that we’ll toss out a comment that’s 102 words. The length is a suggestion more than a hard-and-fast rule. I do know that having that “view from 10,000 feet” can be very helpful, and other threads are great for getting into the nitty gritty details.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

[Feedback]Path of Fire Preview - August 11 - 13

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hey there,

As we have for Living World Season 3, we’d like to gather your high-level feedback on the Path of Fire Preview in which you participated this past weekend.

Please share your overall thoughts on the Path of Fire Preview in about 100 words or fewer.

Naturally you are welcome — even encouraged — to join other threads with individual comments and input, and you can post in as great a level of detail as you desire. This thread will be helpful in gathering your overall thoughts about your preview experience and therefore we’d like to keep the comments relatively brief.

Thanks so much for sharing!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Fragmented Anomaly

in Bugs: Game, Forum, Website

Posted by: Matthew Pennebaker

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Matthew Pennebaker

Designer

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Would it still occur if people let the fragments move slightly from their spawns before perma stunning?

We haven’t had a chance to fully check all the edge cases, but right now it seems like once they start moving they can be safely locked down.

Fragmented Anomaly

in Bugs: Game, Forum, Website

Posted by: Matthew Pennebaker

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Matthew Pennebaker

Designer

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The initial 10 stacks don’t matter to the achievement. Also, only fragments matter for this achievement, coalescences (the orange bar) have no impact.

Fragmented Anomaly

in Bugs: Game, Forum, Website

Posted by: Matthew Pennebaker

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Matthew Pennebaker

Designer

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I wanted to give an update. Fix still hasn’t been found, in large part because we just figured out how to reproduce it (which I’ll explain in a moment). I do want to clarify some points about how the achievement is scripted.

  • When the anomaly spawns into the map it sets a flag that says “I haven’t absorbed any fragments.”
  • When the fragments spawn in, they path to the anomaly, if they get to it, they apply the Leyline Accumulation Buff, unset the flag, and destroy themselves. (this is the only thing that unsets the flag)
  • If the event succeeds, and that flag is still set, everyone who participated in the event gets the achievement.
    My suspicion had always been around the pathing of the fragments to the anomaly. As you may have seen in our game, sometimes when NPC can’t get where it is trying to go it just teleports there. It turns out this is sort of what is happening here (and thanks to our QA representative Brett for actually finding this).

The actual bug is: if the fragments get stunned immediately when they appear, and stay stun locked for too long, they will just teleport to the anomaly and finish up their scripting.
We’re still trying to figure out why they are doing that, or at the very least, how to prevent them from doing that. I’ll update again as soon as I have more info.

PoF Demo causes Mac crashing

in Account & Technical Support

Posted by: Jon Olson

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Jon Olson

Programmer

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Have you tried this with the 64-bit client? (You can get it from your account page.)

While we don’t recommend using it long term… the command line arguments -email, -password and -nopatchui can be used to bypass the launcher.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, Streaming Client, & Mac

Daily reset wiped mount and previous mastery

in Bugs: Game, Forum, Website

Posted by: David Jackson

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David Jackson

Content Programmer

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We tracked down an error happening on a couple servers last night and we believe it’s responsible for demo character progress being wiped. Those servers have been taken down so we don’t believe the wipe will happen again and there is no risk to non-demo characters.

If your character is unable to progress you may have to create a new demo character to play through the story again, though both demo characters should have access to the raptor for the weekend once it is unlocked for either.

Blocking Arkk's Balls of Doom

in Fractals, Dungeons & Raids

Posted by: Benjamin Arnold

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Benjamin Arnold

Content Programmer

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Yes, the inconsistency.

Blocking Arkk's Balls of Doom

in Fractals, Dungeons & Raids

Posted by: Benjamin Arnold

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Benjamin Arnold

Content Programmer

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I’ve got a task to look in to what is going on with this. Haven’t dug in to it yet so I’m not sure if it is a problem on player skills side or Arkk’s side.

Fractal avenger now over-kills?

in Fractals, Dungeons & Raids

Posted by: Benjamin Arnold

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Benjamin Arnold

Content Programmer

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So Avengers CAN still stomp the wrong person, its just way less likely. Thanks to some new tech I could potentially rebuild them… again… so that they DEFINITELY can’t stomp the wrong person.

Low on my priority list but yeah just saying.

Why are ATs not watchable?

in PvP

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

Next

The tech needs some adjusting to work, but it’s something we’re working on.

Will you make it for all or just ASP?

Just ASP. The way the spectate stuff works currently doesn’t make it feasible to open it up to everyone. It would be nice if we were able to change this someday, but it would be quite a ways down the road.

Game Update Notes - August 8, 2017

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fix:

  • Fixed server and client crashes.

Major Concern- Mounts and "motion sickness"

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I’m someone that gets motion sickness incredibly easily from screen motion. And the raptor was no problem for me. I use the settings below. They keep me well zoomed out with a wide field of view. I also happen to have my Motion Blur (bottom of the Graphics Settings tab) fairly low, near the start of the first bit of thick white line.

Try those settings, those who are getting queasy. It means characters are tiny so you may miss out on clothing and face details on others nearby, but it’s so nice not to puke!

Thank you for sharing your ideas, Donari! When we can demonstrate “Try this” with a visual, it’s bound to help others.

The team is continuing to look into this, so please do share your reports on this situation. Thanks for helping us.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Why are ATs not watchable?

in PvP

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

Next

The tech needs some adjusting to work, but it’s something we’re working on.

Major Concern- Mounts and "motion sickness"

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Hello,

I merged this thread to make it stand out a little better and to focus attention on this situation so that if others also are experiencing such issues, they can join in.

I’m sorry that you’re having this issue. I wonder, have you tried lowering your Visual Blur setting? That is a specific recommendation from the team, and they feel it may help with this problem.

We’d love to hear from you if this adjustment is effective. Team members who have worked/are working on the mounts will be tracking this feedback!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Gliding and Territories in WvW

in WvW

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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BTW, people can glide from EBG red keep all the way into an enemy held OW.

If you get a video/picture of it and send it to me that would be helpful

To do this, I suggest you host the picture or video on a hosting site—in a private setting, please—and then send a link to us via e-mail. Doing that would be very helpful. Please then send a link to the images of video to Community@Arena.Net.

Thank you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Fan Artists: Come to Our Party!

in Community Creations

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Four questions for our fan artists:

  1. Do you create Guild Wars 2 fan art?
  2. Have you posted art on this forum?
  3. Are you attending PAX West this year in Seattle, September 1 – 4, 2017?
  4. Would you like to attend our Guild Wars 2 Fifth Anniversary Party? (Details here and no, you do not need to have a PAX pass to attend the party.)

If your answer to each of these questions is an enthusiastic “Yes!” please respond to this thread and send me a private message here on the forums. Title your PM “Community Creations Party Invitation” and provide me your first and last name and, if you wish to bring a guest, their first and last name too.

Please let me hear from you by Monday, August 21, but honestly, the sooner, the better! I will confirm by PM that you have been added to the VIP List, and we will see you on September 1st!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

More than 1450 pips required now ?

in WvW

Posted by: McKenna Berdrow

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McKenna Berdrow

Game Designer

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The total number of pips per week did not change.

lighter skin tone on faces ( on dark skin )

in Bugs: Game, Forum, Website

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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The Elonian faces do appear slightly lighter in the cheeks/forehead than our original faces when they have darker skin tones, and there may be something of a variance between the face and body of a specific character. This was intended because it helps call out/highlight the features of the face.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Game Update Notes - August 8, 2017

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fix:

  • Fixed a server crash.

How do you get to Elonia?

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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To join the Path of Fire Preview, log in and create a new demo character!

If you currently are in the game, please log out to get to the character select screen, at which time you can make your preview character.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Preview--Known Issues

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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To join the Path of Fire Preview, log out and create a new demo character!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Preview is now live.

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

To join the Path of Fire Preview, log in (or log out if you currently are in the game) and create a new demo character!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Path of Fire Preview--Known Issues

in Guild Wars 2 Discussion

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Known Issues:

  • Attempting to borrow a raptor while using the Fire Extinguisher bundle skill may cause the raptor to despawn before the player is recognized as riding a mount.
  • Some crafting recipes are replaced with temporary, nonfunctional items at this time.
  • Some crafting materials may not have all of their details visible at this time.
  • The Lily of the Elon Pass cannot be used in the demo. This will be functional after the expansion officially launches.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

UGO 5v5 Tournaments: Sept Signups!

in PvP

Posted by: Stephanie Bourguet

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Stephanie Bourguet

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Good luck everyone! May Baltaz…Grenth spare you all.

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Is the HP and toughness of pets in WvW actually a bug or it’s the new mechanic? My fernhound died from the veteran harpy, which is quite a joke. If it’s how it is from now, then you just killed the core ranger and you assume we will all buy the new expansion. No matter what is the plans for the new expac, rangers didn’t deserve such a nerf bat in the nuts.

Hi,

I didn’t talk to Irenio about WvW specifically, and I’ve not noticed this phenomenon myself, but I appreciate your insights.

Have other Rangers noticed this situation, as well? I’d like to see if there’s anything to be learned, as the more I know about general feedback, the better I will be able to express the question or concern.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Love gliding!!!

in WvW

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

Next

I wish they gave us a WvW ability reset before adding Gliding. I foolishly spent all my points just before the patch (yeah, I know I can get more as I rank up but I want it nooooooooooooooowww /stamps foot).

Ok you are officially the hero of WvW.

Attachments:

Love gliding!!!

in WvW

Posted by: Cal Cohen

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Cal Cohen

QA Embed

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I wish they gave us a WvW ability reset before adding Gliding. I foolishly spent all my points just before the patch (yeah, I know I can get more as I rank up but I want it nooooooooooooooowww /stamps foot).

Attachments:

cmc in game

(edited by Cal Cohen.3527)

Game Update Notes - August 8, 2017

in Game Release Notes

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Bug Fixes:

  • Reverted League badges to previous art.
  • Fixed the -autologin command line argument.
  • Improved server performance in Siren’s Landing.
  • Fixed an issue in which the Magic Carpet Glider did not appear on asura.
  • Fixed an issue in which the items in the Dark Harvest collection would not progress the achievement and would cause client crashes.
  • Fixed an issue in which reward tracks for Expansion 2 were showing up improperly for WvW and PvP.
  • Several map adjustments have been made to Eternal Battlegrounds and the Alpine Borderlands to solve gliding bugs.
  • Adjusted the no-gameplay area around the Alpine Borderlands jumping puzzle.
  • Fixed a server crash.

Ranger

  • Fixed an issue in which pets were delayed from performing actions upon swap or world entry.
  • Fixed a bug that was unintentionally stowing ranger pets.

Mesmer

  • Medic’s Feedback: Fixed a bug that caused this trait to fail to create a Feedback bubble.

Thief

  • Bountiful Theft: Fixed a bug that prevented this trait from stealing stability.

Guardian

  • Spirit Weapons: Fixed a bug that could cause spirit weapons to go on cooldown after not being used for a sufficient amount of time.

[Suggestion]Trim Territories to Keeps&Towers

in WvW

Posted by: McKenna Berdrow

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McKenna Berdrow

Game Designer

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Another way to check what territory you are in is by looking at the objective icon at the top of the screen next to the score UI. It will always show the objective of the territory you are in. It’s a quick way to check territory color.

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Awesome!
Reiterating the need to look into the actual healing coming from the new minor trait ‘Rugged Growth’. It still heals for far less then what is on the tooltip.
Would be cool to fully benefit from a new minor trait that has replaced the beloved Bark Skin.

I am not aware of this one and cannot say what’s up, whether it’s a problem with the skill stats or with the description. Thanks for bringing it up.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

@Gaile;

Any word on staff 3? Or quickness not interacting with pets?

You may have missed my comment: I just merged a few more threads, and wanted to update you on the bug with Skill No. 3. That, too, has been addressed and you should see that fix rolling out very soon!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

missing end season rewards

in PvP

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

Next

The end of season rewards are normally handed out through bouncy chest. Do you have a lot of chests you haven’t opened?

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

Merged about half a dozen threads, and I’m hoping that this thread will give you all the info you need on two significant bugs for the Ranger.

If I missed anything, please note it in this thread, but rest assured that the devs are reading this forum, and are actively working on any issues that you point out.

Thanks for letting us know about the situations!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

Next

I just merged a few more threads, and wanted to update you on the bug with Skill No. 3. That, too, has been addressed and you should see that fix rolling out very soon!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Irenio best dev!

He is a totally awesome developer and a super-nice person, too!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Actually, Irenio just said I could remove “perhaps” from “perhaps before the end of the week.” So celebrate with me and look forward to the return of our fully-alert and ultra-responsive pet friends!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

BUG: Unresponsive Pets & Skill No. 3 [merged]

in Ranger

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Next

Hey guys,

I met up with Irenio, who was heading into my area of the building to talk to me about this very bug. As it turns out, it’s quite a complicated issue and that’s why it took a while to address. But… it has been addressed, yaaay! The fix for this issue should be going out very soon, perhaps before the end of the week.

Naturally, for something this complicated, there are a lot of “layers to the onion” in getting it resolved, but it is very much in the devs’ minds, and help is on the way for our beloved, but lazy-seeming, pets!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Revert PvP Icons

in PvP

Posted by: Ben Phongluangtham

Previous

Ben Phongluangtham

Game Designer

Next

The idea behind the new icons was that we weren’t pleased with the readability of the old ones. As others have noted, you had to already know what the rank art looked like to know whether someone had achieved a higher or lower rank.

That being said, considering the feedback, we’ll revert them.

Separate Perfect Mist Cores?

in PvP

Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

Next

Wonderful! That was great turnaround, thanks!

You’re welcome. Normally wouldn’t have been able to get something like that in so fast, but we just happened to have a hotfix already in the works.

Glad I was able to help!