Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Thanks! Will do that, I tried looking for an answer here before bothering the support =) cheers!
That’s really nice of you, Jelle, and we appreciate it. Please do go ahead and contact Support for this. 
I tried to enter a guild wars 2 1200 gems card into the BLC but with no luck. This card code was just scratched today but can not redeem on the trading post.
Hi Bane — sorry you’re having trouble. I would suggest that you contact Support so that they can help you sort this out. As far as we’re aware, there are no systemic reasons that the cards would not work, so personal attention will be given to this issue.
We simply do not have the ability to make these changes. I don’t know that there are plans ever to program such alterations to a character, but I rather think that is not on the table or would be given a low priority if it is something that the team would want to do.
I’m sorry that you’d like to make changes that are not possible, but when you think about it, the character is “born” when you create it, and swapping things relating to the character’s personal story, diety, or race would be — in an RP sense — as impossible as changing our personal history in real life.
Same problem still.
Can’t sell and Can’t send Emails to anyone.
Hey there. Since we have the “All Clear” I believe this may be an individual account issue. If you have tried since 1:00 PM Pacific, could you please submit a ticket to Support so that a team member can look into this with you? Thanks.
At this time users that couldn’t sell (or use mail) should now be resolved. If you find you are still experiencing an issue, please contact our awesome Customer Support team to chat about it.
Thanks all,
Sarah
Thank you to those who informed us that some users couldn’t sell after this maintenance. We are working towards a resolution to that issue. I’ll update when all stuck sellers are expected to be working.
(Yay, Empathy! I’m happy to hear that.)
Please submit a ticket, nothing can be accomplished via the forums (or through an in-game report, which does not have anything to do with actually submitting a ticket and doesn’t apply to purchase issues).
Click Support above
Choose “Submit a request” in the upper right
Fill out the ticket form with an many details as you can provide.
The team will look into this for you. Thank you!
Then I think it makes the most sense to have a format for the initial posts. If you’re struggling, that matters, and it should be up to us to help, especially if we want feedback.
Don’t get me wrong I LOVE the CDI but you are correct, for example the last CDI took up a huge amount of my free time during the holiday period. Whilst that isn’t ideal, it pales in comparison to my concern about not being able to give a discussion the attention it is due.
So far I think i have done an ok job with this, but I know I could do a lot better.
It really does boil down to time. Also it helps that I have a very patient wife!
Chris
Unfortunately, then, I think this comes down to money, like most things. If Anet are serious about maintaining the CDIs in this fashion, and refining them to this degree, then I think that clearly they will need to dedicate some time to it. If it is not feasible for you to answer all the points yourself, and I can imagine it is not, then they are going to have to allocate some resources to it – ie, hire some dedicated people to liaise with the community and feed back from the devs. It is not workable or appropriate either for existing employees like yourself to take on a full second job in this way, nor for a handful of particularly articulate forum posters with a lot of free time to work as unpaid consultants in this manner.
Basically, if as you say you are keen to do this properly, then, well…do it properly and allocate the time and manpower, rather than nitpicking the formats. Otherwise the whole CDI process becomes destined to fail as a worthless paper exercise, IMO.
Edit: Apologies, this sounds harsher than I intend it, but I am not sure how to soften it, exactly.
Sorry I think you misunderstand. My point is we have multiple members of staff who participate in the CDI as well many others who read the threads. Thus my request for us to be more efficient in the manner in which we communicate will lead to the CDI having a higher value impact on the game as a whole due to freeing up more time for both discussion and work.
Chris
P.S: I didn’t think your post was harsh at all.
Thanks for getting back to me Tyops.
There is no clique but I can see why folks might thank that. I see myself as a fellow contributor and thus folks shouldn’t be excited to see me reply to their post or deflated if I don’t.
I think the way to manage this is for folks to keep posting when they feel value in doing so and I will do my best to drill deeper into the posts. One of the reasons this has been hard is due to the length and volume of posts.
Chris
A possibilty to avoid clique-yness could be to ask more open questions. Chris summarizes the general feeling in the thread and asks a question not directly towards an individual but towards everyone.
e.g. Instead of asking one person to give an example of how to standardize the CDI suggestion posting and this becoming unoffically the future standard (this is a bit how I understood it while reading the suggestion and answers about this suggestion). Ask everyone to think about it and post something.
Yep I was thinking about this, good idea.
Note I am aware of the irony of the direct reply and agreement (-:
Chris
Still bugged when selling. Instant ‘Error Attempting to Sell’, just like it was six hours ago when the problem started.
Can buy stuff just fine but can’t sell anything. :<
yeah same problem also, can’t sell. XD
I will report these notes to the team. Thanks for updating us.
(edited by Gaile Gray.6029)
Hey all,
The Trading Post is back online. Loco- get some clothes on
Sorry for the inconvenience, and thanks for your understanding.
~Sarah
The Trading Post is in maintenance mode right now, due to a problem that appeared in the early hours of Sunday morning, Pacific time. We’ll correct the issue as soon as possible.
Many times, correcting the back-end issue corrects all the “symptoms,” and you may find that your transaction will complete just fine. If you could please allow a few hours for all the queued transactions to resolve, then check again. If you find you the out-bound payments and in-bound items don’t align, please contact Customer Support with the date, time, and exact details of the transaction. Thanks!
The Trading Post is in maintenance mode. A problem was discovered earlier this morning. It seems to have begun about 4:30 AM Pacific Time, so that might align with the time you were having difficulties. Once the TP is back online, things will settle, but if you have issues after waiting a few hours (sometimes the system needs a bit of time to catch up) then you’re welcome to contact Customer Support.
They won’t just give your gold because you told what happened. you either need proof. or be less stupid, if the trading post is not responding/ not given anything back. dont keep buying.
i bought 20 crystalline dust and 40 molten cores, i didnt recive them. nothing happend, no gold taken off. But half an hour ago i recieved those items and i dont think i actually paid for those items, or it really must have slipped through without me noticing
It’s very honest of you to let us know that, and helpful, too, because sometimes quirks like that help us resolve an issue. Can you take another peek after the maintenance mode and see if the incoming items and the outbound payments synched up? I’m curious that about and thanks again.
I kept on trying to buy Pile of crystalline dust earlier but TP was bugged, so now i opened it and i keep slowly getting a lot of it because of the many times i clicked before that and it keeps draining my gold and i cant retract my bid, any suggestions?
I would suggest you not interact with the Trading Post while it it in Maintenance Mode. The sort of things you’re seeing might balance out after the system is brought back online, but it would be best to wait for an All Clear on the TP being back online.
i had bought the items before i knew there was a problem as it stands now was told at the time of buying that it had failed because no listing matched my offer not that there was an issue with the tc. Now i have 100G worth of stuff that i did not need because i was told it had failed
Please contact Customer Support so they can look into the matter for you.
I kept on trying to buy Pile of crystalline dust earlier but TP was bugged, so now i opened it and i keep slowly getting a lot of it because of the many times i clicked before that and it keeps draining my gold and i cant retract my bid, any suggestions?
I would suggest you not interact with the Trading Post while it is in Maintenance Mode. The sort of things you’re seeing might balance out after the system is brought back online, but it would be best to wait for an All Clear on the TP being back online.
If you have unintended purchases, you should contact Customer Support and discuss the situation with them. Thanks.
(edited by Gaile Gray.6029)
in Account & Technical Support
Posted by: Gaile Gray
2nd purchase of gems from earlier today came through.
2 of my guildmates have successfully bought gems as well.
Glad to have things back to normal for the weekend.
Thanks to everyone at ANet, Gaile for keeping everybody informed and all the patient customers for keeping this thread pleasant.
Glad to hear that all is well for you and your friends. We really appreciate the positive tone, and are glad this was resolved relatively quickly. 
i just bought a gemcard but the redeem code gives an error that i have to contact costumer support is it still down ??
Ah, that’s why I dipped into this thread, in case there were any players who had issues. Here’s what I can tell you. The problem with the Gem Store* first seems to have cropped up at about 8:00 or 9:00 AM Pacific Time (-8 GMT) on Friday, January 31st. The billing server was placed into maintenance mode at a bit after Noon Pacific Time so that purchases and the redemption of gem codes was suspended. The issue was resolved by about 10:30 Pacific Time that same day, Friday.
So if you had problems on Saturday — which I think is what your post time-stamp shows me — then the situation you’ve encountered is outside the overall issue and yes, please do contact Support so the team can help you. Click “Support” at the top of this page, and then “Submit a request” and someone will look into this for you as soon as possible!
*The Trading Post currently is in Maintenance Mode, but that would not impact your situation.
(edited by Gaile Gray.6029)
Is there any update on fixing this problem? An ETA would be good.
I’m sorry, I do not have an ETA at this time. Please know we are actively focused on correcting this issue. I’ll update this thread when updates are available.
Thanks,
Sarah
The Black Lion Trading post is currently experiencing issues that are causing delays in loading, posting, and delivering of items/gold. We are currently investigating these issues and hope to have them resolved shortly.
Update: We have placed the Black Lion Trading Post into Maintenance mode while we resolve the issues.
(edited by Chris Cleary.8017)
I just finished spending a few hours catching up on these responses. There’s a lot of good feedback here…and some…not so much!
I’ve seen quite a few posts mention the lack of bug fix mentions and I wanted to let you guys know that for the most part they’ve simply been excluded from the balance preview. Our designers have been and will continue to work on profession bugs all the way until this build is locked up and ready to ship.
I’ll touch base with the guys on Monday when we get back into the office and see if we’re able to provide any updates.
Thanks again, everyone.
As we mentioned in Friday’s livestream, the chance for obtaining ascended armor and weapons from WvW rank up chests will be increased in next Tuesday’s update. We’ll also be increasing the chance for all ascended weapon drops from Tequatl. Guild Missions will drop ascended weapons, armor, and trinkets more frequently as well.
Hope you’re having a great weekend.
Hey all,
Thanks for tuning in. We had some tech difficulties on Friday and we weren’t able to show off quite as much as we would have liked. We got thrown off quite a bit, haha. We’ll be involving WvW more as the show evolves, so don’t fret.
For those who didn’t catch the stream, Dulfy has a recap here: http://www.reddit.com/r/Guildwars2/comments/1wokcp/edge_of_the_mists_developer_livestream_notes/
Also, this: http://i.imgur.com/u5le6Fm.gif
Thanks guys – it does seem like something is missing here. I’ll let the team know!
Thanks for the report, Vashoom. I’ll have someone take a look on Monday.
I don’t see any problem with the way stealth works on downed players. There’s a lot of room for interesting plays with smoke fields + blast finishers or skills like SR – and there’s also a level of coordination needed to make sure they go off successfully. If there’s a thief out there reading this, I know at some point they’ve stealthed an ally who then proceeded to auto-attack immediately and get revealed. Doh!
As for counterplaying a downed body in stealth, not everyone has has the greatest set of tools for it, that’s true. Best bet is to cleave like a mad-man, and use CC skills like blowouts to prevent the rez. As for the OP, if you’re out of cooldowns when it happens, there’s not much you can do.
I may just be a skeptic, but I feel that increasing points per kill, at least in the current meta, would just push players even further into defensive/attrition builds rather than offensive. It’s safer.
Anyways, we’ve talked about the prospect of increasing points per kill before, and it’s certainly an interesting idea. Adding the ability to change score settings in CAs seems like a good start to test it out. There’s a lot of work that needs to be done in general before we could get to something like that, though.
Then I think it makes the most sense to have a format for the initial posts. If you’re struggling, that matters, and it should be up to us to help, especially if we want feedback.
Don’t get me wrong I LOVE the CDI but you are correct, for example the last CDI took up a huge amount of my free time during the holiday period. Whilst that isn’t ideal, it pales in comparison to my concern about not being able to give a discussion the attention it is due.
So far I think i have done an ok job with this, but I know I could do a lot better.
It really does boil down to time. Also it helps that I have a very patient wife!
Chris
It would be nice to hear, “We got green lit for this one guys! We are iterating on this idea, but this thing that you guys wanted will make it into the game in some form or another.” or “This one is off the table for ‘X’ and ‘Y’ reasons, sorry!”
Bingo.
It’s always nice to be able to look back weeks/months later and say “Hey, that thing there sort of looks like something we talked about in the CDI” but doing so doesn’t really add much to the CDI while it’s happening. If we are to be collaborators, we need more insight into the actual process beyond “We talked about that in a meeting” or “Good idea, now talk about this instead!”
Sorry Strider and thanks for your contribution in many of the CDIs (so please don’t take this personally) but we will not comment on work in progress. This is because we can choose to shelve, rebuild or ‘can’ content or a feature at any point and we don’t share info on features or content until we are happy with the quality.
This mitigates disappointing the community and allows us to develop at the appropriate pace.
Chris
Hi Tyops,
Thanks for posting about your concern. Could you clarify what you mean by insular in this case please? This way I can have a better understanding of how to reply to your concern.
Chris
Certainly,
Sorry I couldnt get back to it until now what with being at work. To be perfectly fair I was probably being overly cynical, but part of the concern remains.
I am a habitual lurker in the CDI threads and routine dev-post stalker, and through natural progression it appears to me that the CDI threads have already become quite clique-y. There is a small group of high-volume high-profile poster who tend to discuss more or less only each other’s posts and also tend to draw most of the interaction from devs.
Although this evolved entirely naturally, unless you’re in it, it can make the community appear insular.
Taking it a step further and codifying how this community interacts with a series of semi-arbitrary rules developed by that community can make it appear markedly less accessible to outsiders, lurkers, and other low volume users.
That is largely where my concern resides.
I appreciate the aims of the CDI. I am really looking forward to seeing what comes of it. I feel GW2 is near a tipping point and that many of the enhancements discussed in the horizontal/vertical development threads really really need to happen quite soon. Then I look at how long it’s taking to get the WvW account wide ranks and I am terrified.
edits to fix typos.
Thanks for getting back to me Tyops.
There is no clique but I can see why folks might thank that. I see myself as a fellow contributor and thus folks shouldn’t be excited to see me reply to their post or deflated if I don’t.
I think the way to manage this is for folks to keep posting when they feel value in doing so and I will do my best to drill deeper into the posts. One of the reasons this has been hard is due to the length and volume of posts.
Chris
Reading over the summery on this page. I was somewhat struck by the last sentence:
“Bump. Looks like we are close to moving onto the next topics!”Then when reading over the comments made there after, and realizing I got to posting my comments 2h after this summary, I nearly missed contributing to this CDI again. So what is the thing here, I hardly visit the forums during the week, you know like ‘RL’ stuff getting in the way. And if topics only run for like 5days, you will only get the feedback of the most active, most present people. Basically those that make you wonder if they even have time to actually play GW2 :P (said jokingly, and maybe even a bit jealously, I wish I still had the time to play both GW2 and be on the forums that much) … This then also ties in with the responses made about getting an isolated CDI feedback community. If topics run for a short amount of time, there will only be feedback from those that frequent the forums, hence I would like to suggest:
- Keep the CDI thread running for a period of time that includes at least two weekends
If the topic needs a longer period, than that is just fine, but if the topic seems not to need that much time, closing it early may exclude a lot of people that have a live next to GW2 (not meant as an offence, as you know what I mean). But may well be as emotionally invested in the game as any other player.
Related to this is the ‘conclusion’ reached, that there should be just 1 CDI thread, and ‘no’ CDI sub-forum. I am not too sure if this is a good idea… The CDI process may well need both (ill get the details in a few).
Now I see how one big thread and over 50pages can deter anyone from diving into a topic, and how summaries may give readers somewhat of an overview, yet leave no room for nuance and details. Now I thought about a system like Reddit (I think it is), where people respond ‘to a post’ instead of ‘to a thread’, which in ways can divide a thread into several sub discussions. This is a step forward, but, it will also mean that there may well be whole discussions on the same topics, running side by side. Nothing warrants that each discussion line is just about one aspect of a certain topic. Making the discussion, in essence, even harder to follow…
So what does a CDI thread need? Well it largely depends on the scope of the topic at hand. Yes that is an open door, but it’s not less true… So the broader the topic, the more likely the discussion will be hard to follow, summaries will end up less specific. And even more dangerous, summaries may lead to ‘pre-conclusion’ on issues, where (in my views) these are all feedback threads and conclusions are meant to be drawn in ANet staff meetings. Broad topics will also lead to very long threads, discouraging those that get in late, or those that just do not have the time to keep up with it.
Yet, there is something to say about keeping at least some broadness to topic formulation. If you make a topic to narrow and specific, the discussion will be over very soon, people are less likely to come up with interesting things, or even be ridiculed within the thread for bringing something up that ‘from the scope of the discussion’ is totally ‘out of the box’.
Aka. the feedback as a whole benefits from a broad topic, while the process of discussion (and keeping up) benefits a lot if there is a narrow scope.
Now if this were to be something like an IRL meeting, there would be a clear agenda of what to discuss, these topics would be set by a chairmen, and we would all work off these topics one by one (leaving one person with the daunting task of writing it all down, the poor soul). With the internet though, and the actual process of feedback, where you want a somewhat broad topic and receive responses ‘out of the box’ to determine the discussion, that is somewhat impossible. ‘Or is it?’
This leads me to ‘conclude’ that the process of the CDI should be ‘cut up’, not in time, as we now have the benefit of the internet and a forum structure to discuss all topics ‘basically at the same time’. But ‘cut up’ in a sense that we should have a discussion running on the ‘issues’ within the topic at hand. And a sub-forum that has threads running on these specific topics. The main thread could also ‘house’ a copy of the in-discussion summaries, and would stay open to include specific topic that come up, or that a new person may bring up. This would give the CDI process the following structure:
this post was cut, as it was getting to long, see next post by ‘me’
Hey,
I will keep this thread open a little longer then.
Chris
in Account & Technical Support
Posted by: Gaile Gray
Ok, here’s the “All Clear” we promised. You are clear to purchase gems and redeem gem cards now. Maintenance is complete. Yaaay! Now, please note that the resolution of previous orders (from earlier today) could take a bit of time, but the gems will show on your balance within the next few hours at the most.
Thanks a bunch for your patience!
Hello all,
We have enabled Billing Purchasing and Gem Card Redemption. Some of the orders from before the maintenance may take a few hours before they reflect in your gem balance.
Thank you for your patience and have a wonderful weekend.
~Sarah
I want another character slot. So I logged on this morning, ready to buy gems when I noticed that the gem purchase option was disabled. I thought, “that’s weird, but hey, the redeem code option is still functional. I’ll just go buy a card.”
So I hopped in the car and drove a short way to the mall where I bought a gem card. I wandered for a bit with my bro and our girlfriends until we all wanted to go back home to feed our Guild Wars addiction.
We all went home, with gem cards in hand. Scratched off the little code. Logged on to redeem our gems.
…Redeem code is disabled. Well alright then!I’m not upset, mind you. We actually all had a good laugh. Hope this gets fixed soon though. My charr necromancer is itching to get out of my head.
So sorry, Seabreeze! And thanks for your good attitude. 
in Account & Technical Support
Posted by: Gaile Gray
I guess this thing will be down till Monday?
This is still being worked on. I don’t imagine we’ll set it aside until Monday, but will continue to work with our provider to get this resolved.
Sorry for the delays!
If you are being asked to rename your character, please choose a new name that is a bit less suggestive. When you think about it, anything with “Lusty” is going to catch the eye and result in some number of name reports. I don’t know if the agent who reviewed it flagged the character for renaming, but if that did happen, you should steer clear of that sort of reference with your new name and you will be fine.
Edit to add, to be clear to the plethora of people who decided to continue to discuss this in removed posts: The word “lusty” is not offensive, in and off itself. It does “catch the eye” though, as I said. It is how the word is used in a name that is assessed and that factor determines whether it is censored or not.
(edited by Gaile Gray.6029)
Sandra is correct. At the present time we do not have a free trial or demo on offer. That could happen in the future, but at the present time it’s not possible to invite a friend to try the game for free.
You might want to visit www.guildwars2.com from time to time to see if a free trial is offered.
Guys, for the most part I think this has been a civil and helpful conversation. I want to thank you (well most of you) for keeping a constructive tone, and sharing your thoughts.
I believe I understand your position better now, and that’s always a good thing. If my “Generic SmartPhone” analogy wasn’t quite right for you, I apologize. It made sense to me. It makes sense to me now. But I understand some of you don’t agree.
Anyway, this thread started as and is intended to provide information about a support-related situation that involved item refunds. I’d like to keep it on that topic, because there still are some people who may desire to request such a refund.
If I could ask you to share your thoughts on the item in the appropriate forum — I am pretty sure that would be the Black Lion Trading Company Forum — I’d appreciate it. Please know I am not trying to deflect or shut down the discussion, just get it where it belongs and is most likely to be noted.
Thanks for understanding.
in Account & Technical Support
Posted by: Gaile Gray
Well, I merged this thread and it got a little topsy-turvy.
I’ll post my latest again in this new merged thread:
Hey there. Just an update. Some transactions are processing, which is great news. (Thanks for posting, goldenwing.)
In the meantime, all hands are still on deck and we’re working towards a resolution but are not quite there yet. We’ll post an “All Clear” when we can.
And again, thank you for being so patient with us, and thanks — especially — for your continued support of the game through the Gem Store!! ~major kudos!~
When matchmaking knows it has less reliable info on a guy it should NEVER, like core rule of any kittening MMR system, use that lack of information to assume that the guy is a capable player…
We don’t assume they are a capable player by default, the filter range grows over time.
You always base matchmaking around the lowest possible number in the filter range.
You’re right, and we do do that. I left the detail out, as well as the way the range grows over time, because I felt it was irrelevant to the point I was trying to make.
Hm that makes it crystal clear for me then. Thx.
I hope so, I wasn’t entirely sure what you meant.
Update for you, to keep you in the loop. Some transactions are processing, which is great news. We have confirmation within the system and on the forum from a player or two, so that’s good.
The team is working to correct this problem for everyone and they will continue to do so until it’s resolved. We are not in an "All Clear” position yet, but work continues, testing will take place, and we’ll post when we’re good to go.
We want to thank everyone for being so patient. Also, I can’t say it enough, so please bear with me on repeating this, but it’s from the heart: thanks for your continued support of the game through the Gem Store!! <3
(edited by Gaile Gray.6029)
in Account & Technical Support
Posted by: Gaile Gray
Yes but i get them after thay repair this ? this is a question
Yes, you will get those gems, you bet! If, after I post the All Clear, you do not get them within 2 hours, I’d suggest you submit a ticket to let us know. But from all we can see, the gem purchases and gem code redemptions are “queued up and ready to go” as soon as the temporary issue is resolved, so a ticket won’t be necessary unless your situation is a bit different than most.
As I said, let’s get that All Clear, then give the system a few hours to shuffle through things and sort them into the right boxes. (I have this image of an old-fashioned postal worker hand-sorting the envelopes for his route. But don’t worry, our technology is a little more 21st Century.
)
in Account & Technical Support
Posted by: Gaile Gray
Hey there. Just an update. Some transactions are processing, which is great news. (Thanks for posting, goldenwing.)
In the meantime, all hands are still on deck and we’re working towards a resolution but are not quite there yet. We’ll post an “All Clear” when we can.
And again, thank you for being so patient with us, and thanks — especially — for your continued support of the game through the Gem Store!! ~major kudos!~
That diminishes the mirroring of players skills on the leadboards. Why are those players at the top when the gap with those at the bottom is low? Lucky wins can get you higher place while unlucky loses can get you down?… Pointless to show and rank us with something that is not properly stating who is this player and how skillfully he’s playing along the match…
What I meant to say is that the gap between #1 and 50% isn’t as wide when you also consider their deviations.
Take this example:
Powerr has a rating of 1800, and a deviation of 30.
Flux has a rating of 1500, and a deviation of 200.
Powerr’s filter range is 1800 +/- 30 * 2 or 1740 – 1860.
Flux’s filter range is 1500 +/- 200 * 2 or 1100 – 1900.
Even though Powerr’s rating is significantly higher than Flux’s, since Flux has a large deviation, they could still end up being matched together.
To put this another way; Powerr’s MMR is stable enough to say he is a skilled player, but we don’t enough about Flux as a player. So even though the matchmaker would try to find a better fit for Powerr, he might still get stuck with a Flux every now and then.
How do you explain that when it happens to ppl that play at top 1000?
Not enough people in the queue at the same time around the same MMR. Also, the distance in MMR between #1 and 50% isn’t as wide as people tend to think.
After the game update is released to the live servers on February 4, World vs. World will be down while our team performs additional verification. This is downtime needed because some issues can only be observed and verified in a live environment.
Because of this, World vs. World will be unavailable for approximately 2 hours after the release is available to the public. After that, you should be able to login and play WvW as normal.
Thanks for your patience and understanding while we perform these checks.
I like the idea of the following:
- Include a topic primer (The CDI thread owner will do this)
- Create a template for proposal ideas starting with a ‘User Story’ and then formatted in a similar way to Nike and other’s suggestions I will create this)
- No word limit as the hope is that the new format will help with more concise communication.
- Topics for the next round will be chosen by the Devs and will run concurrently where possible.
- Following the next round of topics we will discuss whether or not we like Devs choosing the topics.
- The CDI will not have its own sub forum currently as the concern is there won’t be enough exposure.
- We will do more to expose new CDI threads to the community when the go live.I think we need to continue to discuss:
- Tech improvements for the CDI forum.
- Anymore ideas or thoughts?Chris
Updated ^^
Bump. Looks like we are close to moving onto the next topics!!!
Chris
I stated this during the Ready Up livestream earlier today, but I’ll repeat it again here.
While we are releasing new story related content with the Edge of the Mists update, very little of that content actually occurs inside of the EotM map. Hopefully that alleviates some of your concerns!
snip
This probably happened because you are very near the starting MMR. It happens, but we are working on improving things so it won’t happen nearly as often.
So many people in this community bash newbies…
With good reason. They aren’t very good.
One of several reasons I’m glad we’re going to keep ranks. (Thanks, community!
) Ranks should act as a decent proxy for game-knowledge, allowing us to place people better.
Newbies can learn with people that won’t dominate them, which is good because that isn’t very fun. Trolls, err… veterans won’t have to worry as much about picking up the slack. Win/Win.
(edited by Justin ODell.9517)
But telling us we can’t have any opinion on what we’ve played over the past year is totally unfair. I’m not sure it even makes logical sense.
When did I ever say you can’t have an opinion? I’m just asking that people reserve judgment on the next release until they’ve played it and absorbed the story components.
But they want to make sure that everyone who bought or redeemed gem cards get’s what’s owed them so they are going to check their sums twice as well as rooting out the problem and fixing it.
Thank you — that’s exactly right! We want to resolve this so that everyone gets his or her gems, so great care is taken to sort it correctly.
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