Guild Wars 2

Good news, guys! With today’s update, this tool is now Account Bound, and previously purchased versions can be traded in to receive an Account Bound version.

https://www.guildwars2.com/en/news/release-notes-for-the-nightmares-within/

If you got the item from a pvp reward chest, then it was likely a limited version of the finisher. The only way to get the permanent version of that finisher is to buy it from the gem store. You probably used up the number of uses you had before you were kicked out for the new build. It will occupy the same slot in the finishers tab, but you can tell the difference between the limited version and the permanent version because the limited will show the # of uses left, while the permanent version will always show infinity symbol.

Avelos.6798:

Dear ArenaNet,
I wanted to tell you that I love you for putting the Mad King’s Outfit in the black lion trading co gem store. That is all. I felt the need to make this thread just for that reason to tell you this.

Sincerely, Avelos.

Thank you! We’re glad you like it.

Go forth and brawl!

Skins give a free use the first time. After that, you can continue to apply the skin to different items as many times as you want, but each time it will require a transmutation stone (level 0-79 items) or a transmutation crystal (level 80 items).

Hope that helps!

Tamaki Revolution is correct! Permanent finishers are available to all characters on your account.

Can you try restarting your game client and see if this still shows up?

Edited topic title to be more accurate.

volfide.5087:

I got the idea that I could replace the backpack it shows up when using an engineer kit for the plush. I was wrong. Now I wasted 300 gems on something I can’t even see!
I want a refund… I needed more claaivoyance before buying it and this post wasn’t much help

We are aware of the bug that equipping engineer kits will cover up your backpack. We are working to resolve this issue. Please contact Customer Support at support.guildwars2.com if you would still like a refund.

JPB.2476:

http://imgur.com/a/GMo5m
This album shows my trading post items I have sold, the profit I am able to pick up and the Vials of Powerful Blood listing for: 62 at 37s27c gone. I should have at least 19 gold to pick up but only have 1 gold, not to mention the fact that I sold pages of other items too yet no profit is being made.
I picked up the profit after seeing my items were continuing to sell with no impact on the funds I could pick up. This bug has cost me a lot of gold, I have submitted a support ticket and to anyone else with a similar problem I suggest you do the same, hopefully it gets resolved. I’ll edit the post with the outcome.
*Edit – My Items are continuing to sell but no profit is available to pick up, as these screenshots show: Items sold today at 13:42 http://i.imgur.com/ze0Inbn.jpg
Items Sold today at 17:47 http://imgur.com/LptbgRR
‘Pick Up’ today at 17:47 http://imgur.com/lHsF8Dp

This needs to be fixed.

From your screenshots, it appears that your pick up tab is very full. If you clear it out and collect all your items waiting to be picked up, the rest of your gold should show up.

Pktje.5097:

hello arenanet,
almost 2 weeks ago i posted a error here(page 40) the only mod of you placed a reaction of the person who set a complaint direct under my message about something else. My question is can you pls let me know ingame (same name) you are working on that problem because all that amount gone isnt fun at all for me and really throwt the most of the fun i had in the game in the bottomless pith for me if you dont can fix it either then I suggest you can let me know something aswell. How longer I have to wait the more i dont wanna play the game anymore and people who ask me now about the game I cant recommend the game in this situation.
And if i think right you wanna have more people play a arenanet game.

pktje.5097
ruins of surmia

Hi Pktje,

We are unable to address your specific issue on the forums. Please file a customer support ticket at support.guildwars2.com. Good luck! I hope support will be able to resolve this issue for you.

This is not a bug. The Designer Hoodie has a more complex pattern, as an alternative for those players who would like to pay a little bit more for a more stylish hoodie.

Not all items can be previewed. Are you trying to preview weapons, pieces of armor or dyes?

Drawing Guy.3701:

From what I can tell, one is the packed version (you double click to get the skin + level 0 statless back strap), and one is just the skin (unpacked, they used the strap for nefarious deeds).

This is correct.

The colors are indeed only available through the Total Makeover Kit or Self-Style Hair Kit. They are not for limited time though; they will be permanently available through these kits.

If you buy a bank tab through the Bank, it will automatically add the new tab. However, if you buy it through the Gem Store, it will send you an item that, when used, will expand your bank. If you bought it through the Gem Store and did not receive the item, make sure to check that your mailbox is not full. If it is close to full (8/10 or 9/10) be sure to delete at least one or two player-sent mails and see if the item arrives.

For the problem described by NastyNuggetz and Holden, do you have a lot of items in your pickup tab? Remember that gold works the same way items do in the pickup tab. If you have reached your limit, neither items nor gold will be added until you clear it out.

Kraggy.4169:

“You must login …” .. I’m LOGGED IN, I’m playing the game!!!

Had this for weeks and reported ages ago, fed up having to exit the game and restart simply to access the TP.

Kraggy, are you able to click the “Login” link when it appears and login through the account management page? I realize this is an inconvenience, but it might make it so you don’t have to relaunch the client when this happens.

Rastille.8610:

Okay… so this worked to get delivery of the broom.

But then… the broom disappeared after a single use. Hmm… maybe the store description should mention that?

Alternatively… holy wow the gem store purchases are incredibly buggy! I think I’ll be holding on to my money until I get a broom or a refund. Sigh.

Are you sure it disappeared? You have to be in your town clothes to use it. Have you tried switching back to your town clothes and seeing if it is still equipped?

Cathern Starlight.2901:

every time i try to use the Black Lion Trade, they say i need to log 9in, i am loged in, don;t understand what is going on.

Do you have an antivirus program or firewall running?

As long as you have the item whose look you want to keep on the left, you should not encounter this problem.

If you did not receive your broom, trying checking your mailbox to make sure it isn’t full. If it is not full, try deleting at least one player-sent mail anyway, and see if the item shows up after that.

Jarin Arenos.2736:

Does this apply to other back pieces, like the starting engineer tool pack? Did I just need to put it on the other side of the transmutation window to make it work? (not at home so can’t test this yet)

Yep! This should work for the engineer starter back item as well… though it would only be an issue AFTER you already applied the skin to the Rawhide Leather Strap that comes with the backpack cover. The first time the cover is applied, it will be on the left by default, so you should not run into this.

Can you tell me if you’re seeing the number of gems you’re buying and the total price on the left side when this happens?

david.3514:

I purchased th riding broom and I still have yet to recieve the item. I have moved out and back from the area I purchased it and I have also restarted the client. Please help me with this issues so I can get my broom.

Keep up the good work ANET!

Is your mailbox full? If not, trying clearing at least one player-sent mail and see if that makes the item show up.

Dastreus.2316:

Been trying to buy gems with my credit card, but the Confirm button won’t light up. At times, Ohio/OH shows up red and I have to wait for it to go through.

Hi Dastreus,

Can you tell me… when this happens, does the number of gems you’re purchasing and your total price show up on the left side of the window?

We are aware of this issue and are working to resolve it. In the meantime, you can workaround this by putting your plush quaggan backpack on the left side of the transmutation screen. If you do that, then the button will not be grayed out.

As long as you have a claim ticket, Evon Gnashblade will still be willing to exchange it. Feel free to hang onto it a little longer.

WetWookie.1687:

My “Items Sold” and “Items Bought” tab time out (they’re really long). Any chance it could show the last 5000 entries or so to improve performance?

Thank you for reporting this issue. We are looking into it!

Garreth MacLeod.4158:

Not sure if this is the right thread or not but I’m getting a “ERROR: Invalid authorization” when I open the Black Lion Trading Company. I get the error on all tabs. I wasn’t getting this error earlier in the day. is it me or anet?

Do you have a firewall or antivirus program running? If so, it could be interfering with the BLTC and I suggest disabling it to see if that fixes the issue.

Black Dahlia.8601:

Thanks for your reply. Temporarily disabling AVG does actually fix the issue, so my next question is do you know which settings need to be tweaked? I never had an issue before, and I haven’t changed my AVG settings, so I have no idea which settings to change.

It’s very difficult to know how third party software may affect your access to the game. All I can suggest is to look for settings that may act as a firewall that could block some internet access points or effect the way browsers operate (think security settings, pop-up blockers, etc.), since the Trading Post effectively functions as a browser.

Again if you do discover the exact thing that fixes it, please share as others may have also encountered this issue and your fix could work for them too!

Hologramx.6402:

Unable to buy anything from SEARCH result.

Suppose you input Plush Griffon Tonic and Hit Search button.
You get the result and can go through the pages.
But the cursor keeps showing as a spining wheel and you can’t buy anything. You can select an item but double-clicking would never work. This will continue forever, like a forever “Loading….” situation in old times browsers.

Retried it several times and same result.
Looks like this happens much more frequently at peak hours.

There is a known issue where this happens when you use you keyboard arrow + Enter to highlight the item in the autofill list and execute the search. Does this still happen if you type out the entire name and search or use your mouse to select the item in the autofill list?

Black Dahlia.8601:

Nothing has changed on my end…I have not changed my browser settings or firewall, so I have no idea what could have happened. I looked back through the forums and tried to follow some suggested fixes, but none of them seem to apply to my version of Windows (XP), or my version of AVG (free).

- my version of AVG does NOT have a “firewall log” under history
- when I right click on “awesomium_process.exe” I CANNOT select Open File Location
- when I go into gw2.exe properties there is NO option that says “Run this program as an administrator”

If you’re on XP, everything is run as Administrator, so this is not an issue and also why you don’t see that option.

I do recommend least temporarily disabling your antivirus software and see if that helps the issue. If that does not help, then you know you can eliminate that as a factor, but if it does fix the problem, then you can tweak your individual AVG settings and see which one could be interfering.

Hi guys,

These issues you’re reporting (TP not loading, buttons being grayed out) sound like it might be an issue with your browser settings. You may want to make sure you don’t have a firewall or a strict browser setting that could be interfering with the operation of the Trading Post. If you do find that altering a setting does help, please let us know!

Nicolle

This has been addressed in another thread:
https://forum-en.gw2archive.eu/forum/game/bltc/Black-Lion-Chests-Broken/first#post1035519

This is an account-specific issue. Please continue to go through support for assistance. This is not something that can be properly dealt with on the forums.

The feonor.4506:

I bought for about 2100 gems in the store but I aint recieving my items.. Could this be fix? I have been searching for a gemcard all week and I don’t get my items wich I paid for.

This is usually due to the mail system not being able to deliver your items. Make sure to:

1. Clear out your mailbox so it is not full
2. Even if not full, try deleting at least one mail and see if any of your items show up

From your screenshot it looks like most of your items are being stored in 8 slot Safe Boxes. These are “invisible” bags that hide your items in vendor windows or when selling on the Trading Post. If you move your items to a different type of bag, then you will see them when you go to the Sell screen on the Trading Post.

Make sure you are only entering numbers in the card # field. You will see this error if you enter something besides numbers (like spaces for example).

Wejam.5792:

The item is Leaf of Kudzu

From your description it sounds like you can get to point in the Sell UI where you can set your price, but you can’t click the button to Sell… is that correct? If so, are you sure you and your friend have enough gold on your characters to cover the listing fee? It looks like it would be quite high for that item, around 5+ gold.

Is your mailbox full? If so, your items cannot be delivered until you have made space for more mail.

Elquin.9016:

I submitted a bug report, but I wanted to see if I’m the only one experiencing this? I asked my guild and no one is aware of it happening. It has been a few days now that this has been happening. I haven’t been able to view “Items I’m Buying” for 2-3 days. I know I have buy orders and I even added more to see what would happen. The page stays on whatever page I was on previously ie. “Items I’ve sold”. I have quite a bit put into the BLTC for Buy orders so I’m kind of worried. I included a screenshot that appears to show my Buy orders, but that’s actually the items I’m selling. When I click “Item’s I’m Buying” it stays on the “Items I’m Selling Tab”.

Thank you for your support!

Are you sure your buy orders weren’t fulfilled? Items will disappear from this list once they have been bought. You can try looking in the Items I’ve bought list and see if they’re there.

Kvitoq.9154:

First of all, sorry if this has been reported before but I’m too lazy to read through this all.

One (extremely minor) issue I encountered is that searching for some items (like ‘Elonian Wine’) will just keep searching forever and ever without ever yielding a result (or a ‘no such item’ message). I verified with some guildies that they have the same issue.

Yep we are aware of this. It is only that item, but any search where that item would be in the results will cause this to occur. We are working to fix it.

Yes, this has nothing to do with language. The listings at the top may not have been up to date, but if you had clicked on buy instantly in French, you would have seen the items listed.

Make sure your mailbox is not full. If you have too many mails you will not receive any more until you clear them.

The Trading Post works in a similar way with item and gold delivery. If there are a lot of items waiting to be picked up in your pick up tab, you will not see any more gold or items appear there until you clear it out.

Can you please tell me what error you’re seeing or where in the buy process you are encountering a problem?

Locking, as there is already another thread on this.

https://forum-en.gw2archive.eu/forum/game/bltc/Endless-Halloween-Tonic-on-TP/first#post926940

Wejam.5792:

I have an item I have crafted using the forge but I can not list it on the TP. I have tried switching it between characters and listing it but the option to sell will not light up. I can sell other items I have but not this one particular item. I mailed it to a friend to see if he could list it for me but he had the same issue with this one item. I don’t understand how I can mail it to someone else but can not list it on the TP.

Any help appreciated.

Hi Wejam,

Can you tell me the exact name of the item?

Sauron.8329:

Hi Nicolle, thanks for the response. When I try to buy an item from the trading post I usually try to complete the transaction in under 4 seconds, I am not waiting a very long time. I have tried completing it faster but it still does not work. Also I can not create a buy order, when I press the “Place Order” button nothing happens. When I mouse over the button it lights up but I am unable to complete the order. Nothing happens when I click it.

The first thing you may want to try is clearing your cache. Here is how to do that:

1. Close the game
2. Go to your temp folder by going to Start/Run, type in temp and hit Enter
3. Browse to the folder named gw2cache-{guid} (Example: “gw2cache-{50641E0B-3AD4-1601-081E-6450D43A0116}” )
4. Delete the whole gw2cache folder
5. Restart the game and see if problem persists

You may also want to try clearing out your in-game mailbox and your trading post pick up tab.

If none of that helps, please give me more information about the problem, like what item(s) you are trying to buy, screenshots if possible. Thanks!

Jayne.9251:

Edited to add: OK just went on and looked through pages. For some reason I was under the impression that items would be listed on date they sold, not date posted. It explains some confusion on my end to the mysterious amounts of money coming in, and no idea what has sold. Is there any way to create a filter on the black lion to allow us to put in order of date sold, not date posted? Just easier to keep track of stuff that way if you can see your most recent sales, rather than having to scan through pages.

Glad that helped! There isn’t a way to filter or sort transaction history right now, but it’s a good suggestion, and I’ll pass it on. Thanks!

Marcus Aurelius.1374:

since the update today I can’t access the Black Lion Trading Co.
I get “Error invalid authorization” both from the icon and the trading posts.

Have you tried re-logging? Usually that will fix this issue.