Guild Wars 2

Stuff happens. I have no doubt they tried to get the patch out today, and props to them for working overtime to make sure it’s out tomorrow.

Major power outages are more than just “oh hey, the lights are out for a bit” at game studios. Servers go offline, code set to compile overnight doesn’t finish, all sorts of stuff happens. It could have been a lot worse than a patch getting pushed out a day.

Mike O Brien.4613:

Hi all,

Sadly we’re not going to be able to launch the new episode “The Head of the Snake” on its intended release date today.

We were hit hard by the Seattle area storm and resulting power outage. We’ve been working to bring everything back online as quickly as possible, but after a series of setbacks, it’s become clear that it won’t be today.

Please accept our apology. We’re going to keep at it through the night and hope to be able to launch tomorrow, but obviously we can’t promise anything.

Mo

Mike;

While we all want the release as soon as possible, don’t kill yourselves trying to get it out, especially if the roads are treacherous. Work hard, but work smart, and dont work through the night! Get some sleep, for God’s sake! It’s better to do it right than do it fast, and with snow in your area, driving without being asleep at the wheel is always the smart thing to do.

Unless you have cots at the office, in that case, get to it!!!

James

Cyhann.2609:

tanmiro.5918:

brobofrodo.8964:

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

Jhoul.6923:

You should have said this before!!!

RoCkEt LaUnChEr.5893:

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

No, first of all the information was out there already, but anet worked in “good hope” and us without information having many people waiting for hours, and taking a day off tomorow (more like today now), while not having any idea themselves if they can even make it at all. They should have just set the release date to friday since they can be sure to release it there, and tell us so in a timely manner. The way this was handled is extremely unprofessional.

Edit: As it stands now they wanna repeat this charade tomorow as well….
Just set it to friday, or next week even.

Well its ppl problem that they took the day off tomorro(today) and patch isnt live. Accident happend. You can`t do anything againts the weather. oh maybe if u a wizard and u can call the sun sure why not do that …

thanks for letting us know, gonna spank those hamsters!
I hope tomorrow things will go well

Thanks for the effort it is really appreciated.

Cyhann.2609:

tanmiro.5918:

brobofrodo.8964:

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

Jhoul.6923:

You should have said this before!!!

RoCkEt LaUnChEr.5893:

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

No, first of all the information was out there already, but anet worked in “good hope” and us without information having many people waiting for hours, and taking a day off tomorow (more like today now), while not having any idea themselves if they can even make it at all. They should have just set the release date to friday since they can be sure to release it there, and tell us so in a timely manner. The way this was handled is extremely unprofessional.

Edit: As it stands now they wanna repeat this charade tomorow as well….
Just set it to friday, or next week even.

Or people shouldn’t plan their day around a video game and play it when they have time. And if they have to make time, make it for after the content is already out, not before. Don’t count your chickens before they hatch.

No worries. Kitten happens. Thanks for the heads up MO.

Vyrulisse.1246:

tanmiro.5918:

brobofrodo.8964:

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

Jhoul.6923:

You should have said this before!!!

RoCkEt LaUnChEr.5893:

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

Mike’s post implies the problem was pretty dang severe but all messages were things like “just a little bit later than usual” or implying it was always just around the corner, that’s why many players, especially EU players have a legitimate gripe here.

I`m EU player and i dont see the problem… yes patch is delayed… but what? should i cry and DEMAND like other to know where its on?… its on when its ready… I kitty hope its gonna be delayed for next week… it their stupidity and high demanding that make them like that…

We should start a go fund me to send Anet some hot cocoa or a space heater or something.

They spent their whole day working on it, most likely working more than 8 hours and under stress, and they get comments like “My day is ruined and it’s all your fault”?

Guys you could have just waited for an RSS alert from dulfy and do something else with your lives. This is an unfortunate event that is not their fault at all. You can’t predict these things… come on now…

Thanks for the notice, looking forward to see the new content tomorrow!

EDIT: Releasing a major patch on a Friday? Hope you guys arent software engineers or you’ll spend a lot of weekends working…

Smells like salt and entitlement in here. Bleck.

To ArenaNet: Thank you for trying, but weather happens and things break – the majority of us understand! I look forward to tomorrow!

brobofrodo.8964:

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

Jhoul.6923:

You should have said this before!!!

RoCkEt LaUnChEr.5893:

Maybe you should’ve made this statement about 4h ago ,speaking as an EU player

all of you should re-think what you saying…. for kitty sake… make a game…. try to make it stable for world wide , realese patches every 2 months with content… and then complain….

Your Kitty saltiness is boring… whiners and cry baby all over forum because patch didnt go live today… end of the kitty world… be happy that servers are still running and u can play the game.

I hope the team is not too bummed that this can’t happen on time! Thank you for the frank honesty, it is appreciated! Best of luck in getting this release out the door when you’re able to do so.

To the people complaining about this message not being made earlier, shut up. Stop being crybabys. What time or energy did you waste by not playing the game? Idiots.

brobofrodo.8964:

Was it that hard to say this earlier? You’ve really wasted so much of peoples time and energy by not saying this earlier.

They didn’t say it earlier because they were trying to get it working for us, putting their own time and energy into trying to make the customers happy and keep their promise. Once they realized it wasn’t going to happen, they told us. I’m pretty sure everyone will be fine.

Thanks for the heads up, Mike! Hope it goes well but obviously there’s only so much you can do so I think that most people will understand if you all need to, you know, go home, eat, see your families and get some sleep. You know all that pesky human stuff.

/o/ take all my energy A-Net \o\ love you guys, please don’t overdo the nightshift, let us get a good clean patch, no matter whether it takes one day or more, we’re on your side!

Jhoul.6923:

You should have said this before!!!

They’re telling you now.

Jormag took it heavy, you know?

Thanks for letting us know, really appreciated. Take care!

I appreciate all Anet does and I know they work really hard! This delay was not their fault, and can’t wait to play when it’s ready! <3

Thank you for letting us know. We realize how hard you all have been working and know you have a long evening ahead of you to get this out for us as soon as you can.

Several us were counting the Tyrian days as we waited and it was 6 days and nights so far!

Thanks for the update on it, and thank you for all the hard work you guys have been doing today (and will continue to do) to try to get everything going.

Mike O Brien.4613:

Hi all,

Sadly we’re not going to be able to launch the new episode “The Head of the Snake” on its intended release date today.

We were hit hard by the Seattle area storm and resulting power outage. We’ve been working to bring everything back online as quickly as possible, but after a series of setbacks, it’s become clear that it won’t be today.

Please accept our apology. We’re going to keep at it through the night and hope to be able to launch tomorrow, but obviously we can’t promise anything.

Mo

Thanks for letting us know! Stay safe. We <3 you all!

Thanks for trying until the very end to get it to us today and thank you for your hard work through the night. It’s not unappreciated. And although I planned to do the update with someone later tonight (even before the snafu) I can just as easily do it tomorrow night.

Appreciate the hard work guys. Working overnight can be pretty taxing. Take care! <3

Weather happens. Hard to predict something like that happening in this part of the continent.

Aww. Well, thanks for trying. Hope to see you tomorrow.

Do your best and good luck!

No worries, it’s not the end of the world and outside of your control

Cheers for the heads up!

Thank you for the heads up, Mr OBrien.

Mother Nature can sometimes be very…temperamental.