Showing Posts Upvoted By shadow.6174:

Account hacking incident

in Guild Wars 2 Discussion

Posted by: MFoy.3284

MFoy.3284

And saying “We/I did this to get your (company’s) attention” is reprehensible. Hurting a person to send a message is inhumane and wrong.

Couldn’t agree more Gaile. Blaming the victim is a sad and all to common response in our society. Let’s all take a step back and let Anet deal with it without the witch hunt.

I’m not above saying Please…

Account hacking incident

in Guild Wars 2 Discussion

Posted by: Vlad Morbius.1759

Vlad Morbius.1759

Don’t care how justified this person felt they were, they were simply wrong in doing it this way. They could have just as easily did this and then returned everything to prove their point, at the end of the day it was wrong and anyone supporting it should be banned from GW2.

Vini, Vidi, Vici, Viridis…I came, I saw, I conquered…I got a green??

Account hacking incident

in Guild Wars 2 Discussion

Posted by: Seera.5916

Seera.5916

meteox You watched to much conspiracy series.

Considering Gaile, the owner of the hacked account, works for ANet, the fact that her account was hacked by a player going through support with info is shocking. There should have been a call or email or a quick walk to her office to ask if she requested the password reset. Support staff should be expected to have a much higher threshold for accounts with moderator privileges.

Makes me wonder how secure accounts with just GW2 attached really are.

Account hacking incident

in Guild Wars 2 Discussion

Posted by: Mike O Brien

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Mike O Brien

President -- ArenaNet

Last night a hacker socially engineered one of our CS agents to gain control of Gaile’s account, and accessed GW1 using it. Gaile of course has two-factor auth on her account, and despite the social engineering, the two-factor auth worked and protected her, so the hacker had no access to her forum or GW2 accounts. Only GW1 pre-dates our 2FA/SMS system.

To socially engineer the CS agent, the hacker provided a variety of personal details about Gaile. But we don’t accept personal details as primary proof of account ownership. We require things like verifying billing info, two-factor auth, access to the account’s primary phone number, or access to its primary IP address in cases where IP address ownership is clearly established. When we can’t verify, we decline access, knowing that incorrectly declining is an unfortunate but better outcome than incorrectly granting access. These are all established and documented policies. We have a great team of customer support agents who follow these policies, and the hacker tried a bunch of times and found one agent who didn’t.

We want to protect all accounts as much as we want to protect our own. Some of you were particularly concerned about the impact to the game of hacking a GM account. You should know that we don’t give GM accounts or any accounts the ability to cheat progress, synthesize items, or manipulate the game’s economy. We play the game the same way you play the game. The hacker was able to use Gaile’s GM access to manipulate guild trims, but mostly he handed out Gaile’s personal items that she had collected from years of playing GW1.

We take your account security seriously and will continue to do everything we can to ensure that our support team consistently applies this security policy and prioritizes protecting you from account hackers.

Mo

(edited by Moderator)

Reporting players in pvp game crashes

in Bugs: Game, Forum, Website

Posted by: Paulytnz.7619

Paulytnz.7619

have fun with your report tool. in neart future u will realize ur the reason for the small playerbase

So you call people who quit matches, afk or generally sell wins to other teams players? Yeah no ty I would rather they were gone.

Real players can actually stop playing pvp BECAUSE there are such players as these so it could be argued the small playerbase is because of all the bad apples. Either way I know which I would prefer on my team and the enemy team for that matter.

Since when did this business of being a hero become being a business?

Personal Story - Gone from UI

in Bugs: Game, Forum, Website

Posted by: atheria.2837

atheria.2837

From the update notes:

Personal story steps have been more clearly broken up into chapters that unlock every 10 levels so that each chapter can be played through immediately once it’s unlocked.

You might have been on a story step that is now in a chapter that isn’t unlocked yet. It’ll be visible once you reach the correct level.

We need direction.

My living story has green checkmarks all the way through, but ONLY season 1 says it is completed – HOW do we tell which aren’t done and WHY is it *so hard* to find what is NOT done?

Not keeping all IT jobs here is a major reason IT is so bad HERE. 33y IT 10y IT Security

Excess HoT mastery points for LS3

in Guild Wars 2 Discussion

Posted by: Aiglos.2907

Aiglos.2907

Some people are really selfish…

I don’t understand why people have to complain about non-issues that have no negative impact, but actually benefit a huge number of players.

Fear the might of Shatterstone!

Excess HoT mastery points for LS3

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Can we downgrade these form “mastery” points to “casual” points? I thought the whole point was to have to work towards them and learn to master aspects of the game. Now they throw so many at you that you just get plopped in front of it is just not fun to get them anymore.

At least the raid mastery point additions took a few hours work to learn the fights.

I agree with this suggestion. Might as well delete mastery points from the game because it is so easy to get enough for everything, especially HoT masteries. And the exp is even easier to get. I think the whole mastery system is a failure at the current implementation.
Not the things you unlock with masteries, but masteries do not feel like you accomplished everything since Anet basically throws everything at you for barely any effort. Being masterly lvl 170 is just as meaningless as being lvl 80 pre HoT.

The same problem exist with legendaries. They are so common and easy to make that the name legendary is missleading.

I’m not sure most of the playerbase plays 6, 8, 10 hours a day. Not playing for extended amounts of time, they may not be so adept, and it may actually be more challenging and time-consuming to ‘accomplish everything’.

Thus, I hope (and am pretty sure) ArenaNet designs content with more than the outliers in mind.

Excess HoT mastery points for LS3

in Guild Wars 2 Discussion

Posted by: BrotherBelial.3094

BrotherBelial.3094

Can we downgrade these form “mastery” points to “casual” points? I thought the whole point was to have to work towards them and learn to master aspects of the game. Now they throw so many at you that you just get plopped in front of it is just not fun to get them anymore.

At least the raid mastery point additions took a few hours work to learn the fights.

I agree with this suggestion. Might as well delete mastery points from the game because it is so easy to get enough for everything, especially HoT masteries. And the exp is even easier to get. I think the whole mastery system is a failure at the current implementation.
Not the things you unlock with masteries, but masteries do not feel like you accomplished everything since Anet basically throws everything at you for barely any effort. Being masterly lvl 170 is just as meaningless as being lvl 80 pre HoT.

The same problem exist with legendaries. They are so common and easy to make that the name legendary is missleading.

I’m not sure most of the playerbase plays 6, 8, 10 hours a day. Not playing for extended amounts of time, they may not be so adept, and it may actually be more challenging and time-consuming to ‘accomplish everything’.

Thus, I hope (and am pretty sure) ArenaNet designs content with more than the outliers in mind.

I spend only a small fraction of my time on stuff like legendaries. So even if you only play 10h a week you can make several legendaries per year, which iis why you see so many people with multiple legendaries.
And getting the essential masteries is just a matter of a month (starting with a fresh account), too, even for the really casual players.
It is really a problem with GW2, there are hardly any long term goals/tasks other than time gated stuff like legendary armor which we cannot even finish yet.
Anet released a new map and there were people after 2 days who already unlocked all the achievements and rewards the map has to offer. That does not sound like sustainable MMO content at all.
Maybe that is why a lot of people do not log in for much other than patch days, I can see it in my friendlist where the activity sharply declines again after every patch because they already finished everything. The game needs more grind.

Cool story, I’ve been playing HoT since launch and I’ve yet to max my masteries. So yeah if you want to pour all your game time on one thing, yes you can max things get X item in no time, but if you like to do a little of this and that, it will take you a lot longer, just because you can do things in X amount of time will not mean everyone can.

Adding more points to make things easier for new and people who are bad at some content will not devalue your work. It seems to me they are adding new tracks, and sone will be needed for the LW3, so ANet is making sure not to lock people out of the story, it was a point of contention with HoT’s launch, they probably don’t want to do that again. But then the so called “Elite” or “Hard Core” players don’t want people to be able to just play the game. Ho no, everyone must play the way they do because anything else makes them less elite for some bizarre reason only they truly understand. If you feel the game needs more grind, and ANet are very against grind, maybe this is not the game for you, or you could just accept the game for what it is, not what you want it to be.

i5 4690K @ 3.5Mhz|8GB HyperX Savage 1600mHz|MSI H81M-E34|MSI GTX 960 Gaming 2GB|
|Seasonic S12G 650W|Win10 Pro X64| Corsair Spec 03 Case|

(edited by BrotherBelial.3094)

Excess HoT mastery points for LS3

in Guild Wars 2 Discussion

Posted by: penelopehannibal.8947

penelopehannibal.8947

Forum Bug is Buggy.

Blood & Merlot [Wine]

Excess HoT mastery points for LS3

in Guild Wars 2 Discussion

Posted by: Dashingsteel.3410

Dashingsteel.3410

Oh no!!!! With all these mastery points I no longer can feel superior to others….. what will I do???? They will have the same number by their name as I have!!!!! I am melting…. melting…

Excess HoT mastery points for LS3

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

As many have stated, the addition of new ways to get Mastery Points is a good thing! It’s sort of like adding new dishes to a buffet: you can make a choice from an expending menu of options.

I am not maxed on MPs for either HoT or CT. Hey, I’ve been busy! As a daily player, I warmly welcome more ways for me to get those points.

I hope Anet decides to add some of those new dishes to CT. I’d like more options there too.

The Burninator

'Consume' Letters and Drawings for Karma

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Oh noes, a Dev necro-posting. Do you main a Necro, Bobby? =P

Memorials

in Guild Wars 2 Discussion

Posted by: Nash.2681

Nash.2681

Why I love the addition of grave markers itself, I’m deeply disappointed by the way it got implemented.
I was so looking forward to set up some kind of memorial for the co-founder of our little guild (back in GW1) who passed away 6 years ago. My wife and I carried the guild over to GW2 despite most members either didn’t buy GW2 at all or stopped playing shortly after release. There’s always an obituary pinned in our guild news and we’re slowly progressing our guild level (11 at the moment), which was fine until I read the patch notes:
“Guild Hall Monument Decorations will be available from the Guild Market once your guild has obtained the Guild Hall Decorations Merchant 2 upgrade”. That means guild level 22 and a kittenload of materials / gold for the upgrades.
Great, so small guilds are not allowed to raise a stone for their beloved ones that passed away way too early.
I mean, I understand that guild hall upgrades and decorations have some more or less tight restrictions so guilds have a goal they can work towards and adds some kind of progression, but this explicit feature should have been excluded and be available right away if you have claimed a guild hall.

XMG U716 (i7 6700, 16GB DDR4@2133Mhz, GTX980m, Samsung 850Evo 250 GB, Seagate SSHD 500GB)

Leader of “Servants of Balance” [SoB], a small guild endemic to the FSP.

Memorials

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Posted by: Link Hughes

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Link Hughes

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I have rarely felt as good about work I’ve contributed to as I feel right now. Thank you for the positive feedback. <3

Memorials

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Posted by: Emiko.3217

Emiko.3217

This is so awesome!! Thank you for incorporating this ArenaNet!!

Memorials

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Thanks Gaile. She made a “tree lady” she called her, a sylvari, the only thing she did with her at the time was dance her around the fountain in Lion’s Arch and tried to do the same in the apt…it was so much fun she said, I said "its not all about dancing Mom…she said “oh yes it is”. I should have kept the character but I wasn’t able to do it, she named it after herself. I’ll dance my sylvari around the fountain sometimes even though its now a different city, imagining those times and yes its all about dancing.

This post made me smile. I’ll be sure to make my Sylvari dance near the LA fountains, in memory of your mom.

And, there may be a human ranger joining in. I think Laurie’s mother was very wise: Sometimes it is all about dancing.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Memorials

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Posted by: Bellatrixa.3546

Bellatrixa.3546

Having not lost a gaming friend yet, I have to admit my first impulse was to get the upgrade to create a grave marker for Taco Bell’s quesalupas to tease a guild member with an obsession. It was worth the 100g for his reaction and my guild loved me for it.
Having read the comments by those affected by player deaths IRL on Reddit, I felt a bit disrespectful in retrospect. But then I think about a send off we had a couple of years ago for a forum admin for a community I was part of for many years. He lost to the struggle of depression – no, not getting upset that you don’t have the latest iPhone, proper clinical depression. He wouldn’t have wanted us to mope, he would have wanted us to laugh and carry on with our lives. So that’s exactly what we did along with us all getting a ‘named’ bottle of Diet Coke and taking a selfie of us with it to honour him. We actually crowdfunded his funeral as he had no insurance and raised over £3k in 24 hours. After reflecting on that, I didn’t feel so bad about using the grave marker as a light-hearted joke. So while there is a serious and deep use to the markers, please remember that you can still use them for something humorous without being disrespectful

“Even if we find a way to save the world from the
dragons, I sometimes wonder if we’ll ever find a way to save us from ourselves.”

(edited by Bellatrixa.3546)

Memorials

in Guild Wars 2 Discussion

Posted by: RoseofGilead.8907

RoseofGilead.8907

Thanks Gaile. She made a “tree lady” she called her, a sylvari, the only thing she did with her at the time was dance her around the fountain in Lion’s Arch and tried to do the same in the apt…it was so much fun she said, I said "its not all about dancing Mom…she said “oh yes it is”. I should have kept the character but I wasn’t able to do it, she named it after herself. I’ll dance my sylvari around the fountain sometimes even though its now a different city, imagining those times and yes its all about dancing.

This post made me smile. I’ll be sure to make my Sylvari dance near the LA fountains, in memory of your mom.

Memorials

in Guild Wars 2 Discussion

Posted by: Laurie.1698

Laurie.1698

Thanks Gaile. She made a “tree lady” she called her, a sylvari, the only thing she did with her at the time was dance her around the fountain in Lion’s Arch and tried to do the same in the apt…it was so much fun she said, I said "its not all about dancing Mom…she said “oh yes it is”. I should have kept the character but I wasn’t able to do it, she named it after herself. I’ll dance my sylvari around the fountain sometimes even though its now a different city, imagining those times and yes its all about dancing.

“Do not scorn caring and sympathizing, they are the gifts of a gentle heart!”
J.R.R. Tolkien, The Lord of the Rings

(edited by Laurie.1698)

Memorials

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Dear Laurie,

I am so sorry for your loss, and am very happy that our game gave you respite during a difficult time. Your mother sounds as if she was a lovely person, and I am grateful she brought you into our world.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Memorials

in Guild Wars 2 Discussion

Posted by: Laurie.1698

Laurie.1698

I thought this was a wonderful addition. While not a gamer, two weeks before the initial start of GW2, my mother, knowing I loved GW1, bought the game for me and gave it to me, out of the blue, not for a specific reason. I played early release, showed her, tried to show her how to play. She laughed and tried to play, I laughed and tried to show her how, she was 63. A few short weeks later, I was playing when I got the knock on the door in the early evening..“your mother has been involved in an accident with a drunk driver…she did not survive.” by two policemen and a clergy. I lived with my mother, we shared an apartment. One of the only things that got me through those dark, ugly days was to be able to log onto the game she had gotten for me, GW2, and disappear into another world for a time…and remember who gave me the world to disappear into in order to deal with a devastating blow that no one knew would ever be. One day, I hope to find a guild that I can be in that I can place one of these memorials for her. Though not a gamer, she knew her daughter was…and so gave me this world to play in, turn my jagged grief into a brief smile at one of the darkest times of my life, and now yet as time passed its getting less jagged. I am still enjoying the world she gave me to escape to today. One day, I would like to place one of these memorials for her. It was an awesome touch to add these memorials as options.

“Do not scorn caring and sympathizing, they are the gifts of a gentle heart!”
J.R.R. Tolkien, The Lord of the Rings

Memorials

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Posted by: RoseofGilead.8907

RoseofGilead.8907

I saw the notes about this addition yesterday, and I thought it was so great of Anet to add this option. I’ve seen something like it requested many times by family/friends/guildies of players who passed away, and I really love that Anet has made it a reality.

Memorials

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Statistically over 30000 people who played GW2 at one point have died already, so this is cool to have

Oh dear heavens, Mal — that’s just a sad thought! I’m going to go with a positive thought and believe in my heart we’ve “under-achieved” on that statistic many times over.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Memorials

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Posted by: Randulf.7614

Randulf.7614

Yeah we saw this yesterday – it’s a nice touch and quite unique as well. I haven’t played another MMO which does this directly in game. With the other decorations available, I’m sure players will make some exceptional monuments or memorials.

This is one upgrade I hope to never use for its intended purpose mind you!

Memorials

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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Really sweet article over on MassivelyOP about this. Thanks, Bree!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Memorials

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

Just a personal note from me.

While grounded in something sad — the loss of a guild member — there still is much to be happy about in this change, which came out in the Summer/Out of the Shadows update:

Monuments

A new guild upgrade is being introduced called Guild Hall Monument Decorations that will be available from the Guild Market once your guild has obtained the Guild Hall Decorations Merchant 2 upgrade. Upon purchase, Douglas Bird (our resident basic-decorations vendor) and Cullen (our master scribe) will have three new decorations unlock.

  • Basic Grave Marker
  • Basic Signpost
  • Basic Commemorative Statue

These three new decorations are monuments—decorations that have a custom player inscription. When placing a monument, you’ll be prompted to enter the inscription, which can be up to 140 characters in length. Once placed, the inscription can be read by interacting with the monument. To change an inscription, the monument must be removed and replaced.

Guilds can only have a total of 50 monuments placed in their guild hall at one time.
Placing and removing monuments requires a new permission: Monument Decorator. Note that the Clear Decorations button, enabled by the Remove All Decorations permission, will also remove monuments.

~~~

Over the years, we have received many notes and letters about fallen guild members, and they have touched us deeply. I think it is so wonderful that guilds now have a chance to remember their fallen, and to do so in such a meaningful way.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Memorials

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Posted by: Endless Soul.5178

Endless Soul.5178

May we never forget our fellow gamers and good friends we’ve lost.

Thank you Anet.

Asura characters: Zerina | Myndee | Rissa | Jaxxi | Feyyt | Bekka | Sixx | Akee | Tylee | Nuumy
| Claara
Your skin will wrinkle and your youth will fade, but your soul is endless.

Memorials

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Posted by: Gaile Gray

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Gaile Gray

ArenaNet Communications Manager

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I have rarely felt as good about work I’ve contributed to as I feel right now. Thank you for the positive feedback. <3

I actually went hunting for you earlier this week, to thank you personally for this lovely addition to the game.

In all the years I’ve been at ArenaNet (16 in November!) this is one of my favorite new features. It’s small, and yet it touches the heart of so many. As you can imagine in a community the size of ours, and when you consider both Guild Wars and Guild Wars 2, over the years we have received many touching letters about the passing of one of our players. I have long hoped — actually, have hoped since we first launched Guild Wars — for a way for players to memorialize their departed and beloved friends, family members, and guild members.

So thank you from the bottom of my heart for this feature, and thanks, also, to Kevin for programming it! I am very proud of this new game element.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet