Showing Posts For Chris Whiteside.6102:

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

I’m a little confused about the acceptable topics for this phase of the CDI. This phase is about logistics and QoL features, so does this mean guild management and communication features only? Are ideas for new guild missions acceptable at this point, or should they be saved for a later phase like ideas for guild halls, GvG, raids, etc.

Guild missions and content will be in a separate phrase.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Morning All,

I am catching up with your posts now. Thanks so much for sharing your ideas and discussing those of others. Note other dev’s will be coming in to ask questions and of course feel free to discuss with them but also don’t forget the main topic of this section is Logistics and QoL.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

I never post on the forums, but if any time is the right time to start voicing my opinions, it’s now. With that being said, my goal is never to belittle the devs or come here with the sole intention of screaming. I want to be heard. People are more likely to listen to civil, rational thoughts than tantrum throwing. Remember, the devs are people too. They make mistakes just like the rest of us, and they have feelings too. And I want to be able to allow them the courtesy of not feeling attacked. It’s simply not fair to them.

That’s not to say that I’m not extremely upset about the recent update. Because I am. Guild Wars 2 was my first MMO. What made me want to play was the fact that it wasn’t like Warcraft, or whatever other generic MMO you can think of. I saw how much freedom the players were given to learn and experience the game however they wanted and at their own pace, and I genuinely liked that. When I first started playing, I came in with no previous knowledge, unlike many other players who came to GW2 from other games. I had to learn everything. And I liked the way I could learn. The in-game hints gave me all the help I needed to understand what each function was for and how to use it properly. And if I still felt confused, I always had the wiki up in a new tab if I needed to read further. It gave me a sense of pride to be able to say that I truly taught myself and learned everything from the bottom up. So I find these new changes to the leveling system very disheartening. I feel, both as a veteran player and from the perspective of a newcomer (because I was in their shoes once too) that the incentive and the satisfaction of leveling is being stripped down to bare bones. If I were just starting the game for the first time now, I don’t think I’d be able to want to stick with it for very long. Players need their basic skills right away in order to even stand a chance at surviving and putting up a fair fight. The extreme amount of level gating is only going to hinder new players. They won’t be able to really understand their mistakes or learn to play better if they are not allowed to make the mistakes and see why it doesn’t work. The level gating for dungeons still stands as a very valid level gated experience, and they truly are a reward for players who have proved that they know what they’re doing enough to join a group and go into that kind of gameplay. But now, with the level gating being effective as advanced as level 40, new players are less likely to feel welcome in dungeons because they aren’t even allowed to have all the skills they need to succeed in the instance.

But enough talk about the negative. I do want to sincerely applaud the devs for addressing the trading post. I love the new setup, I find it so much more visually appealing and convenient. This is something we’ve needed for a long time, and it’s great to see follow through on it. It’s a step in the sight direction. I just hope to see more steps in this direction, as opposed to more things following the path of the rest of the changes.

Thank you for your feedback.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris, please – I know you (anet) are set on doing a CDI, but please don’t pull the silence routine on all that’s wrong with the feature patch.

The silence routine is what caused the whole kittenstorm in the firstplace.

What we desperately need is a central thread to get feedback on the levelling changes, skill locking, story locking, and all the other broken bits of the “feature patch”.

I’ve just barely started having faith in you guys communicating and caring again – don’t kitten it away ignoring the outrage over the current set of mistakes.

Thanks,

Dan

Hi Dan,

There have been posts by both myself and Colin and we will have more updates soon.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris i’d like to play on my new alt with you, but your inbox is full so I can’t send you a PM.

Clearing inbox now.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Hey, Chris.

Although I disagree with the company policy and don’t like many things about the game, I wanted to just thank you for taking your time to communicate with the playerbase. Your rank is up high in the dev team, and you’ll be a very valuable link between the community and the rest of Anet.

As a developer, I know how hard it is to keep up, but I’m younger and not as experienced as you are. Also, as a dev, I know how hard it can be to just…socialize, and you’re doing a great job.

Thanks, Chris, you’re actually a nice guy!

Thank you Templar for your kind words and your feedback. I appreciate it.

Chris

(edited by Chris Whiteside.6102)

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Yup, my bad. Gonna delete mine now.

But totally need to remember to come to the Guild Content CDI to suggest Guild Raids again…

We will be discussing ideas around Guild Raids.

Chris

Have I told you lately that I love you?

Hehe <3 to you to!

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Yup, my bad. Gonna delete mine now.

But totally need to remember to come to the Guild Content CDI to suggest Guild Raids again…

We will be discussing ideas around Guild Raids.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

beyond this subject, and maybe GvG, is there really any chance anything discussed has a hope on a prayer of being implemented?

guild halls….lol.

i’ll definitely stay tuned to this CDI, at least. good stuff so far.

Yes

Not enough characters blah…

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

For all those saying thanks for the CDI: Right back at you. Thanks for contributing.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

While I think a great many players also agree, the CDI for guilds was talked about before the patch.

Yeah, but I didn’t care about it then either. CDIs are great, but there is nothing they could do involving guilds that would make the game any better, and the only thing they could do is make things worse (by adding new features that you need to be part of a large guild to benefit from), so I’ve never cared about a guild-based CDI. Before this week, I would have wanted a CDI on the destructive changes to the Traits system introduced in the last feature patch.

This new patch is a major issue though, and they need to have a major sit-down explaining why we shouldn’t hate the things we believe we hate about it. Why should we like the new level-gating system? Why should anyone? Why should we appreciate having to go several layers deep to see what we just sold rather than having it as a top-level option? These are all far more important topics of discussion than anything involving guilds.

To you maybe but the world doesn’t revolve around either you or I. I promised the CDI and we are doing it. There is plenty of awesome stuff that can come from it so it is a pleasure to be able to read what members of the CDI have to say.

if you don’t see the value in it then don’t partake.

Cheers

Chris

It’s sort of like planning a family meeting a week in advance to talk about how the kids could help out mom more around the house. You promise your wife it will get better, and set a date and time. Then, when the promised time comes up, the house catches on fire. Rather than addressing the fire, you stubbornly sit your family down in the burning living room to make good on your promise.

That is the degree of sense you are making. It is such a magnitudinous sign relating to the disconnect between what is going on, and what ANET wants to do.

No. It is nothing like that at all.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

It is up. Thanks for your patience.

Chris

hey chris if you do your alt leveling, can you message those who want to join you? maybe even ingame?

I will do. Just send me a pm saying that you would like to group.

Chris

Probably not until the weekend though if that’s ok. I have also been adopted for WvW so I am a little short on time.

PM ingame or on the forum?

On the forum please.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

I personally think these are shallow changes, you guys know what people want GvG/guild halls (which don’t fit in these categories). I think enhanced statistics through the API would be a good start, but that is so outside the game it’s not even funny. I hate to beat a dead horse, but you should know by now what guilds want, I mean there are a million posts on what can be done to improve the guild experience. I have sadface why we are focusing on these 2 things… This is feedback on our community BTW.

I love your enthusiasm Chris, i just hate that it’s so “hands tied”. Thought of or idealized features are so far removed from the game at this point… It’s an uphill battle.

It isn’t hands tied at all. We are doing this in multiple phases discussing multiple areas of guild functionality and content.

might be worth reading the thread.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Might I ask exactly what you mean by “Logistics and Quality of Life”? I assume this isn’t encompassing possible guild related content we’d like to see, but would like to have full clarity on exactly what’s on the table for discussion

hi,

No problem. Logistics includes communication, member management, tools etc.

QOL are ideas for improving existing systems in the functionality.

Hope that helps.

Chris

Oh… so Guild Halls are not up for discussion?

Yes absolutely they will be.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Might I ask exactly what you mean by “Logistics and Quality of Life”? I assume this isn’t encompassing possible guild related content we’d like to see, but would like to have full clarity on exactly what’s on the table for discussion

I’m assuming as I think on it we’re not really talking about content so much as we’re talking about working on the system for guilds itself. Like how a guild leader can kick themselves out of the guild . . .

We will be talking about content though as one of the phases.

Chris

Excellent, excuse me while I round up the people who want GvG

GvG will be a phase to (-:

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

While I think a great many players also agree, the CDI for guilds was talked about before the patch.

Yeah, but I didn’t care about it then either. CDIs are great, but there is nothing they could do involving guilds that would make the game any better, and the only thing they could do is make things worse (by adding new features that you need to be part of a large guild to benefit from), so I’ve never cared about a guild-based CDI. Before this week, I would have wanted a CDI on the destructive changes to the Traits system introduced in the last feature patch.

This new patch is a major issue though, and they need to have a major sit-down explaining why we shouldn’t hate the things we believe we hate about it. Why should we like the new level-gating system? Why should anyone? Why should we appreciate having to go several layers deep to see what we just sold rather than having it as a top-level option? These are all far more important topics of discussion than anything involving guilds.

To you maybe but the world doesn’t revolve around either you or I. I promised the CDI and we are doing it. There is plenty of awesome stuff that can come from it so it is a pleasure to be able to read what members of the CDI have to say.

if you don’t see the value in it then don’t partake.

Cheers

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Might I ask exactly what you mean by “Logistics and Quality of Life”? I assume this isn’t encompassing possible guild related content we’d like to see, but would like to have full clarity on exactly what’s on the table for discussion

I’m assuming as I think on it we’re not really talking about content so much as we’re talking about working on the system for guilds itself. Like how a guild leader can kick themselves out of the guild . . .

We will be talking about content though as one of the phases.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Might I ask exactly what you mean by “Logistics and Quality of Life”? I assume this isn’t encompassing possible guild related content we’d like to see, but would like to have full clarity on exactly what’s on the table for discussion

hi,

No problem. Logistics includes communication, member management, tools etc.

QOL are ideas for improving existing systems in the functionality.

Hope that helps.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

It is up. Thanks for your patience.

Chris

hey chris if you do your alt leveling, can you message those who want to join you? maybe even ingame?

I will do. Just send me a pm saying that you would like to group.

Chris

Probably not until the weekend though if that’s ok. I have also been adopted for WvW so I am a little short on time.

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris, I hope you don’t mind asking here, but while we’re at it… Are the devs informed about the bug which makes Arah p2 completely unplayable (Belka’s cutscene doesn’t trigger)? Apparently Honor of the Waves and Crucible of Eternity story modes have bugged out NPCs too. If they know, when can we expect a fix?

Hi Novaan,

We are indeed aware of these bugs. Thanks for bringing them up though.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

It is up. Thanks for your patience.

Chris

CDI- Guilds- Logistics and QOL

in CDI

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Welcome fellow collaborators to the latest round of CDI topics.

Phase 1 Topic Title: How would you like to see Guild Logistics and Quality of Life Improved

Below are some suggested formatting tools that will make the CDI more accessible if followed.

Suggested Idea Format

Proposal Overview
<A short description of the proposal that is being put forward>

Goal of Proposal
<What problem are you trying to solve with your proposal>

Proposal Functionality
<How does your proposal work in regard in relation to the current design of GW2>

Associated Risks
<What risks or problems can you foresee with this proposal which you would like to have assistance on from other members of the CDI>

Please try to be as concise as feasible with your proposal.

Discussion Posts

Suggested Discussion Approach

No suggested format.
Suggested Post Word Count: 200

CDI Rules:

1: This initiative is all about discussion.

2: We will not be disclosing information pertaining to what is currently in development.

3: Anger and emotion will have less impact than intelligent discussion.

4: Together we will share and evolve design philosophies which will impact how we develop the game moving forward.

5: Aggression and disrespect to a fellow community member or developer will not be tolerated, and in the extreme could lead to the shutting down of the initiative.

6: The teams primary focus is work toward the development of GW2 and therefore posting of discussion and commentary may not be as frequent as you like. Please do understand that the initiative is taken very seriously by us all and that we will be reading the discussions and joining in as often as it is possible to do so.

7: Off topic posts will be deleted.

Please note this is not a competition, either between yourselves or the developers in regard to one up man ship. The point of this Initiative is to work together to make the game better.

Note: We will disclose the ideas we do or don’t like as a group but we will not discuss schedules or timing around implementation.

P.S: I may wait a day before starting to post to allow the discussion to evolve naturally. I will try to do summaries (CDI members feel free to help out to if you like that kind of thing) and will be constantly keeping up to date with the discussion. Just because I don’t post all the time doesn’t mean I am not reading it.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

While I really think a CDI about guilds would be very usefull, I just think it wouldn’t be very usefull to discuss guild related things at this time.
The forum is flooded with (healthy and constructive)discussions/raging/complaining etc. about the latest feature patch. That’s what is moving the forum right now.

I think it would be best if someone of the development team, doesn’t necessarily has to be Chris, would first open some kind of CDI regarding the latest feature patch.

I would really like to see improvents on guilds, don’t get me wrong, I just think we won’t get 100% out if it while the majority of the forum is moved by another thing.

Many others and myself are reading the other threads. i think its best to hear all the comments and give folks more time to play with their alts before discussing so……

….once i get my doc finished then let’s begin the CDI.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Also of note I am not going to be able to get involved in the CDI past 6pm pst tonight. Is that still ok? I will catch up in the morning?

Chris

Sounds good. Will the CDI still be covering guilds as planned? Or will the topic be switched to discuss the new changes to the leveling system?

It will be about guilds.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Also of note I am not going to be able to get involved in the CDI past 6pm pst tonight. Is that still ok? I will catch up in the morning?

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Hi,

I am planning on starting an alt again when i get some time. Why don’t we play together as I would like to experience it with you and hear your feedback.

Chris

I’d play with you! I’d even be nice. :P

Aww thanks <hugs>

I am going to finish this doc now.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Ok how about this. We continue to chat today, I get my doc done and we start the CDI tomorrow morning. I am happy either way. Let me know.

Chris

If i tell you a joke to set your mood high, will you start the CDI?

Haha <3 Still have got to the doc doing it now.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Dear Chris Whiteside,

I am in complete agreement with what many people have suggested on this thread regarding the huge gaming changes made on September 9th: That the “new player experience”, level-gating, etc. should be left for players who have only just started the game for the first time, and leave it off or optional for those of us who have gotten farther in the game. I have two level 80s right now but enjoy making alts of different classes. Now I, quite frankly, fear creating a new character or playing the ones I have who are all under level 20. Sometimes I like to mix up my GW2 routine and work on alts and other classes, but now I don’t want to because I know of the heavy, stifling restrictions made on characters 1-20/30/40. I fear this patch will make you lose veteran players and not bring in as many new players as you wish. So I ask you, please take our complaints into consideration and find a compromise. The threads complaining about the changes are still alive and well into the second day of the patch. Surely this tells ANet something…

Hi,

I am planning on starting an alt again when i get some time. Why don’t we play together as I would like to experience it with you and hear your feedback.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Ok how about this. We continue to chat today, I get my doc done and we start the CDI tomorrow morning. I am happy either way. Let me know.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

We like a Dev who can multi-task!

Haha my brain is currently massively overclocked and I am in danger of blue screening!!

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

I’m with those saying to get it started (which I believe you’ve decided to do). As suggested above, have a moderator remove posts that have nothing to do with guilds (after prominently stating in the OP that this will happen).

CDI’s clearly are the start of brainstorming that will mean months before results show up in games, so setting it aside due to community discontent on an immediate concern will mean never getting to it or else delaying those results that much longer.

That doesn’t mean there shouldn’t be communication on the matters igniting the forums … but we really can handle two idea streams at once. Really. At least those with enough insight to have CDI contributions can, and they’ll be the ones posting and not getting deleted, right?

Ok back at my desk now. I have a doc to finish and then i can start the CDI )-:

It is going to be at least 30 mins.

Chris

P.S: i really appreciate the humor folks (-:

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

I am also a vet at the game and decided to remake a character today, an engineer, and was actually interested int he tool tips that popped up but on the same note not being able to unlock skills 2 through 5 until I leveled was cumbersome to say the least. Also not being able to even attempt skill point challenges or access vistas ect. was aggravating and as a matter of fact made me shut down the game and walk away for several hours. I logged back in on a older toon, my level 60 ele, and was able to get to 64 rather quickly and was greeted by a nicely done pop ups showing me what I was granted and what to expect next level each time. But on another bad note is I noticed there were even fewer Champs or vets to fight making loot virtually non existent and given the scaling having gear that is more than 5 levels below you hurts you a lot in terms of survivability which of course forced me to use the TP, which was nicely redesigned I might add, and buy VERY overpriced gear just so I wont have to worry about item drops for several levels given I was unable to get a single useable item to drop in all the kills i made.

My hope here is that some thought about the scaling and gating gets kicked around and maybe make leveling pleasant for both New players and Veterans alike.

We are aware of a scaling bug and looking into it right now (-:

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris thank you for actively replying in this thread to a variety of posts. The forums feel a lot like shouting at a closed door and knowing someone’s reading is important.

Thanks Eye,

Loads of us are reading the forums. i am just the one who is communicating when i should actually be paying attention to the meeting i am in (-:

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Good luck with all the angry unnecessary complains.
No matter what, they always get to you. Many youtuber say the exact same thing. I think most of the anger comes from the big big change of a system that worked as it was. And that no one saw coming. It left me baffled.

I hope the company can do a 180° turn and come back but that’s unlukly (try if you can please) but if not we’ll have to settle down with the best possible optimasation.

good luck with this stressful time.

Many thanks Synesh (-:

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

honestly talking about guilds at this point is just as important as talking about the current leveling.
If theoretically the CDI is a development tool, getting a CDI while they are in the brainstorming phase is just as neccessary as dealing with current issues.

Essentially a good CDI could theoretically reduce the chance of a bad implementation on any guild changes they come up with.

They need a seperate entity to deal with and come to an understanding on current content issues.

Yeah, plus, they’re not going to want to make ANY changes on leveling or the recent patch until they see what people are doing. If it turns out that the forum posters represent a majority opinion, then that’s one thing. If it turns out that people are actually doing more in the game, then that’s another. And they need to know what angle they should be approaching this at.

So we need to come to a detente.

Anet should give us the opportunity to have a clear back and forth with somebody about changes, even someone that just compiles an updated list of suggestions/likes/grievances and makes notes.

In turn, we need to calm down and realize that it’s not going to work to insist they make huge changes now. And also to not make the Anet team want to avoid these forums. That’s like the opposite of what we all want.

Can we make that happen? I think it would do everybody a lot of good.

I would have no problem calming down and giving them time, if they showed a single iota of caring what we think. I’d be willing to discuss things intelligently, calmly, and in a way that would benefit, if Anet would do their part. Instead we are kept in the dark about the future, get things dumped on us that most hate, get no feedback from Anet when we bring issues up, and see patterns developed that make us certain that Anet does not care about it’s player base.

tl;dr
I’m willing, as many others are, to calm down and talk. But Anet won’t talk to us. They have to take the first step, because they are the ones that are, to many, causing the problems.

‘…it is ill informed, assumption based criticism, that is time consuming and frustrating and certainly plain rude commentary is simply ignored.’

And yes I get the irony (-:

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris thanks for listening.
Even if I’m very tempted to burn some one at the moment. And I’m sure many other people beside me were prepearing their torches and pitchforks.
But thanks still!

Well thanks to everyone too for giving their constructive opinions. We love that, it is ill informed, assumption based criticism, that is time consuming and frustrating and certainly plain rude commentary is simply ignored.

Chris

I would very much like it if this new system for beginner players was made optional for beginner players only, as this is extremely frustrating for veteran players and altaholics. This could be done by either making this system only kick in on accounts who have no lvl 80 character yet or by adding a toggle in the options menu.

Thanks for listening.

Thanks for your feedback Windu.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

<snip>
That said, you should probably reccomend someone start engaging in a discussion with the community on the topic of the day.
Essentially, your CDI as far as i understand it is something for long term projects, things in development/aka brainstorming.

You probably need some one, to discuss major current events issues separately. This does not seem like it would be against your communication policy, as the beefs now, are actually current content.
<snip>

If there is any possibility of someone directly engaging the forumites about the hot raging topics of the day it needs to be done. Sooner rather than later. Unfortunately history says that ‘gathering feedback’, ‘discussing internally’ and then never mentioning the topic again is likely to happen.

Look back, they had reasons to add ascended gear, they did not convey them well at all, or use their data to stop the raging, they ignored the very large angry thread. The same thing happened with the watchwork pick, the first feature pack changes to traits, megaserver thread, outfit / tonics and now the new player experience.

I would absolutely be ecstatic if there was a direct engagement person from Anet to address current hot topics. I would love it. It just doesn’t seem to be their M.O.

They are not dumb people. They have the data they could explain why it is the way it is. The person doing so just has to be ready to counter the well thought out criticisms and the thick skin (or quick moderators) to ignore all of the ‘this sucks rollback people should be fired’ posts.

We are working on focusing personnel specifically to the forums to help with communication, information and CDIs.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris thanks for listening.
Even if I’m very tempted to burn some one at the moment. And I’m sure many other people beside me were prepearing their torches and pitchforks.
But thanks still!

Well thanks to everyone too for giving their constructive opinions. We love that, it is ill informed, assumption based criticism, that is time consuming and frustrating and certainly plain rude commentary is simply ignored.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

If you are proud of what your team has done like you said, then you have no reason to worry about the `current environment´ Chris.

Hi Aedelric,

I am concerned about the thread being derailed.

Chris

Derailing of the thread should be handled exactly as it would be in other circumstances.
That said, you should probably reccomend someone start engaging in a discussion with the community on the topic of the day.
Essentially, your CDI as far as i understand it is something for long term projects, things in development/aka brainstorming.

You probably need some one, to discuss major current events issues separately. This does not seem like it would be against your communication policy, as the beefs now, are actually current content.

Short version

  • keep CDI going with regular moderation of offtopic posts, or ignoring them
  • get someone else who is actively engaging the the public, and trying to understand and discuss the current issues on the NPE.
    • Someone should be engaging players and trying to see why so many are not liking the changes, and whether anything can or should be done about it. It shouldnt just be an im listening post, it should be a real discussion whereby someone is trying to come to an understanding or gain knowledge.

Good feedback thanks.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Cool I agree. After this meeting I will finish my doc and then lets get on with the CDI.

Chris

P.S: We will stick to the plan and the CDI will be about Guilds.

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

If you are proud of what your team has done like you said, then you have no reason to worry about the `current environment´ Chris.

Hi Aedelric,

I am concerned about the thread being derailed.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

So the question now is the current environment conducive to starting a CDI or should I wait a few days?

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris, you may be proud, but there’s been an uproar lately with the latest changes. You’ve also ignored the many complaints about the last ‘feature pack’.

I know you’re required to say those PR things, but are you honestly proud of the amazing team? These guys haven’t even put out half the content other teams managed to, and that’s having taken into account the many skins from the gemstore.

Yes absolutely I am proud of this team. I am sorry that you don’t agree.

This group of ladies and gentlemen has put out amazing content at an amazing rate.

And no i am not talking any PR I am a developer.

So to be clear, yes i am proud of this team, i am proud of our work, i am proud of how we support each other, i am proud of how much we care for the game and the community. You can twist that statement as much as you like but that is my stance.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

There are definitely bugs and some external miscommunication with the system and I want to listen some more before discussing.
Chris

This is interesting.

Chris is saying there has been external miscommunication about the new system. Could it be that you guys realize you went too far with the removing of functions and level gating it too extreme, and it was not supposed to dumb down the game quite this much?

Hi Traveller,

No not really. I m referring to some videos etc that aren’t quite factually correct in all areas and thus there are some misconceptions being propagated by those that have not played the through NPE yet.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

But what will the CDI be about? I’m afraid that the changes to the Personal Story won’t be addressed, since talk about it seems to get drowned out by other things. It breaks my heart to think that content from the PS will forever be cut from the game, and that my voice won’t reach ANet’s ears.

Your voice is reaching Arenanet’s ears and the CDI is about Guilds starting with Guild Quality of Life and Logistics Management.

Again I want to make it clear that I am proud of the work ArenaNet does and proud to be part of a team that does listen intently and care. There are definitely bugs and some external miscommunication with the system and I want to listen some more before discussing. Also I am late on this CDI and I want to get started as do others.

I hope that this is something that the community can respect.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Sweet!!

Looking forward to it.

But I would reccomend maybe as another CDI taking a second look at this new leveling system, and how it effects vets, and what can be done about it would go a very long way in taking care of your loyal players. Just a thought.

We are keenly looking at all the feedback and will continue to do so.

I am focusing on trying to get the CDI out today as I am already late )-:

Chris

Good, good. I’m sure a lot of us would love to hear what the thoughts were behind some of these changes. We hear that you’re listening now, and hopefully that will turn into some discussion back over the next couple of days.

Knowing that your listening is one thing. Knowing that you care enough to enter a discussion back is another. But still, just having someone confirm that you ARE AWARE of the issues is enough for now.

We can definitely have a discussion. Personally I am proud of everything we release and the work this amazing team does. I am also proud of all the valuable work that our community has done on the CDI, so it is only natural to not just listen but also want to discuss.

But like I said my focus at the moment is my internal work and the CDI.
I am in a meeting at the moment and then I have a document to finish and then I will be starting the CDI. Super excited.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

I really want to concentrate on the CDI so I will publish the top ten CDI impact in the next few days. That way I can just concentrate on one thread.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Chris, what happened with the update on the Mac client? There was no update.

Also, the Mac client has some issues since the patch and there is no support in the Mac support forum.

Hi Ananda,

I have asked for this and I expect there will be a post soon.

Sorry for the delay.

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Sweet!!

Looking forward to it.

But I would reccomend maybe as another CDI taking a second look at this new leveling system, and how it effects vets, and what can be done about it would go a very long way in taking care of your loyal players. Just a thought.

We are keenly looking at all the feedback and will continue to do so.

I am focusing on trying to get the CDI out today as I am already late )-:

Chris

Communicating with you

in Guild Wars 2 Discussion

Posted by: Chris Whiteside.6102

Previous

Chris Whiteside.6102

Studio Design Director

Next

Hi All,

For those wondering where the CDI is I posted this a few days ago. Apologize to those who missed it. I am aiming to get it started this afternoon along with the top ten of how CDI has impacted the game:

https://forum-en.gw2archive.eu/forum/game/gw2/CDI-Update-Topic-Phase-1/first#post4375941

Chris