Showing Posts For Eagelseye.6312:

Recent interactions with support

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

The support team is really great indeed. It may be that they do not reply to client crash posts here in the threads, but they were really prompt and explanatory in replying to my emails.

I highly appreciate it

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Game crashing

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

The developers say that it is a 32-bit problem

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Crashing multiple times a day since HoT

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

^ Is the game completely downloaded?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Devs please care to respond!?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Different reasons for OOM Client Crashes

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

So taking all the above comments, it is very clear that this OOM crash is:

1. Not a 32-bit system problem as claimed by the developers and is common to 64-bit system users as well
2. Not a problem due to game not completely patched/downloaded

Developers how much proof do you want to believe that it is your patch and not the end user system which has resulted in this crash situation?

Please now respond to this thread.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Different reasons for OOM Client Crashes

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Win10-64, Intel i5 2500k, Radeon R9 290x , 8GB RAM

Client completly patched, no crashes at all with these settings :

Im glad that you do not have any issues, I get that since you post in every thread regarding this issue. But people are crashing, they are getting OoM errors and you posting everything is ok in my world is not helping those that can not play the game, crash out of maps on meta thus unable to finish since you end up in an empty map on relog, infact the issue now extends further than the new maps, its everywhere.

Just because this is not happening to you, does not mean this is not happening to many others, if you check out the other thread, you will see its not just a 32bit problem. And if I was not crashing constantly I would actually be ingame playing, as it is I check the forums now to see if anyone has a solution to the problems and if the Devs are actually going to fix the issue.

Sorry if that sounded rude, but frustation can do that.

Have fun.

Missy is your game completely downloaded?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I have been asked by the developers over my ticket response that upgrading to 64-bit client will solve the problem. I am unable to do the same. Hence I requested for a refund. I just wonder that all 64-bit users dont experience such crash issues and all the players experiencing the same are either 32-bit Window or Mac users?

My husband and I are both running 64 bit and we are both suffering from the constant crashes.

Anyway, saying it is a 32bit issue would not be correct, at least it isn’t the only issue, obviously.

Is your game completely patched and no downloads in the client going on?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Different reasons for OOM Client Crashes

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Win10-64bit, i7-5820k @ 3.30GHz (6 cores), Nvidia GeForce GTX 970, 16GB GDDR4 RAM

Constantly. CONSTANTLY crashing. Usually after between 1-3 hours of play.

Latest crash log:


—> Crash <—
OOM: Heap, bytes=8389088,
App: Gw2.exe
Pid: 29704
Cmdline:
BaseAddr: 013E0000
ProgramId: 101
Build: 54779
When: 2015-11-02T13:12:55Z 2015-11-02T05:12:55-08:00
Uptime: 0 days 1:03:12
Flags: 0

—> System <—
Name: GAMEMACHINE
IpAddr: 192.168.1.12
Processors: 12 [GenuineIntel:6:15:2]
OSVersion: Windows 6.2 (64 bit)

—> System Memory <—
Physical: 8730MB/16279MB 53%
Paged: 9204MB/18711MB 49%
Virtual: 242MB/ 4095MB 5%
Load: 46%
CommitTotal: 9507MB
CommitLimit: 18711MB
CommitPeak: 11012MB
SystemCache: 9569MB
HandleCount: 54662
ProcessCount: 96
ThreadCount: 1855

—> Process Memory <—
Private: 3462MB
WorkingSet: 3312MB
PeakWorkingSet: 3317MB
PageFaults: 10187092

—> Memory Category Usage (Inclusive) <—
[Category] [Size(MB)] [Count]
VRAM 1451.00 22383
Root 1121.61 1534503
Art Assets 569.41 16523
Programmer Data 402.63 449722
VRAM – Prop Tex 400.04 1303
Anim Import Packfile 257.94 991
Anim Import Models 257.94 991
VRAM – Character Geo 194.78 993
Engine 177.20 262907
VRAM – Composite Tex 172.12 174
VRAM – Effect Geo 151.04 779
Character Models 149.27 2684
Game 137.67 119879
Map Assets 128.43 9724
Prop Models 116.74 4633
Prop Packfile 113.61 798
Uncategorized 113.54 1032627
VRAM – Prop Geo 105.94 275
Gr 104.57 164464
Composite Models 98.73 1796
Content 96.50 37301
VRAM – Gr Postproc 79.39 20
VRAM – Gr Geometry 76.26 506
Composite Packfile 60.14 1557

—> Memory Category Usage (Exclusive) <—
[Category] [Size(MB)] [Count]
VRAM – Prop Tex 400.04 1303
Anim Import Packfile 257.94 991
VRAM – Character Geo 194.78 993
VRAM – Composite Tex 172.12 174
VRAM – Effect Geo 151.04 779
Prop Packfile 113.61 798
Uncategorized 113.54 1032627
VRAM – Prop Geo 105.94 275
Content 96.50 37301
VRAM – Gr Postproc 79.39 20
VRAM – Gr Geometry 76.26 506
Composite Packfile 60.14 1557
Dictionary 56.84 2004
Character Packfile 50.06 301
Gr 41.02 7462
VRAM – UI Textures 39.14 979
Composite Tex Pool 38.51 78
VRAM – DirectX Geo Buffers 30.56 1520
Effect Packfile 30.44 368
VRAM – Terrain Tex 30.04 43
Text 27.92 3576
VRAM – DDI Shader 23.93 15165
VRAM – Gr Cloud 21.25 85
Map Zone 20.79 8113

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.10240.16384 (64/32-bit compatible)]

—> ClientContextThreadProc Thread 0×75d8 <—

—> Trace <—
Pc:016ed92f Fr:069df560 Rt:017be2d7 Arg:00000000 00000000 0238a8d8 0000022c
Pc:017be2d7 Fr:069df5a0 Rt:017be41c Arg:069df608 001555a0 0000002a 069df698
Pc:017be41c Fr:069df5c4 Rt:0171150a Arg:00000000 0000002a 92a13c24 92a13c10
Pc:0171150a Fr:069df664 Rt:01785ef8 Arg:069df698 069df690 069df688 069df694
Pc:01785ef8 Fr:069df69c Rt:017861ef Arg:069df6b4 0000002a 04d88c10 0000002f
Pc:017861ef Fr:069df6b8 Rt:0178696b Arg:01a26954 069df744 0786dab8 04d89854
Pc:0178696b Fr:069df6e8 Rt:01a28dbf Arg:3d128027 0189c803 04d89810 04d89c60
Pc:01a28dbf Fr:069df790 Rt:0189a77e Arg:04d89810 00000002 00000002 00000010
Pc:0189a77e Fr:069df80c Rt:0189b992 Arg:301c6c74 01d11570 69042d7f 00000001
Pc:0189b992 Fr:069df84c Rt:01899f51 Arg:04bf5d30 005e3e48 016eef78 018407dc
Pc:01899f51 Fr:069df86c Rt:01840730 Arg:04bf5d30 69042d97 018407dc 005e3e48
Pc:01840730 Fr:069df8a4 Rt:01840858 Arg:018407dc 069df8c4 76ee3744 005e3e48
Pc:01840858 Fr:069df8b0 Rt:76ee3744 Arg:005e3e48 76ee3720 aeda7227 069df90c
Pc:76ee3744 Fr:069df8c4 Rt:777da064 Arg:005e3e48 dcbc02c3 00000000 00000000
Pc:777da064 Fr:069df90c Rt:777da02f Arg:ffffffff 777fd7e0 00000000 00000000
Pc:777da02f Fr:069df91c Rt:00000000 Arg:018407dc 005e3e48 00000000 00000000

—> Thread registers <—
eax=069df0c8 ebx=069df51c ecx=00000000 edx=069df51c esi=76ee9ec0 edi=00000000
eip=016ed92f esp=069df4f8 ebp=069df560
cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00200246

eax-32 069DF0A8 00000000 d5f11b00 00000080 00000000
eax-16 069DF0B8 f3c02910 069df124 77073e28 069df0c8
eax 0 069DF0C8 80000003 00000000 00000000 77073e28
eax
16 069DF0D8 00000000 00000008 00000000 d5f12000
eax+32 069DF0E8 00000020 00000000 f3c03218 00000004
eax+48 069DF0F8 00000004 00000000 d5f12040 00000010
ebx-32 069DF4FC 0238a8d8 0000022c 00000000 069df5bc
ebx-16 069DF50C 069df608 0000000a 00000000 00000001
ebx 0 069DF51C 70616548 7962202c 3d736574 39383338
ebx
16 069DF52C 00383830 00000010 00000020 069df5bc
ebx+32 069DF53C 069df560 017bde74 00000200 00000000
ebx+48 069DF54C 069df5bc 069df608 0000000a 00000020
edx-32 069DF4FC 0238a8d8 0000022c 00000000 069df5bc
edx-16 069DF50C 069df608 0000000a 00000000 00000001
edx 0 069DF51C 70616548 7962202c 3d736574 39383338
edx
16 069DF52C 00383830 00000010 00000020 069df5bc
edx+32 069DF53C 069df560 017bde74 00000200 00000000
edx+48 069DF54C 069df5bc 069df608 0000000a 00000020
esi-32 76EE9EA0 0010c25d 850ff685 fffffcc6 ddebc033
esi-16 76EE9EB0 cccccccc cccccccc cccccccc cccccccc
esi 0 76EE9EC0 031c25ff cccc76f5 cccccccc cccccccc
esi
16 76EE9ED0 8b55ff8b 00a151ec 3376f800 fc4589c5
esi+32 76EE9EE0 08358b56 8576f808 cc850ff6 33000148
esi+48 76EE9EF0 fc4d8bc0 e85ecd33 0000b9e8 c25de58b

—> Code <—
016ED90F 806a3402 8d45bc6a 4050e8e2 68ffff83 .j4..E.j@P..h…
016ED91F c4108d55 bcb90500 00006a00 ff751453 …U……j..u.S
016ED92F e85c9400 008b55b4 8b45b88d 5a178b75 .\….U..E..Z..u
016ED93F 1883e3f0 8bcb8843 fa8ac32a c2668973 …….C…*.f.s
016ED94F f88843fb 0fb6c02b c8897bfc 3bca7414 ..C….+..{.;.t.
016ED95F 68e50300 00bafc69 3402b990 6a3402e8 h……i4…j4..

—> Stack <—
069DF4F8 016ed934 0238a8d8 0000022c 00000000 4.n…8.,…….
069DF508 069df5bc 069df608 0000000a 00000000 …………….
069DF518 00000001 70616548 7962202c 3d736574 ….Heap, bytes=
069DF528 39383338 00383830 00000010 00000020 8389088….. …
069DF538 069df5bc 069df560 017bde74 00000200 ….`…t.{…..
069DF548 00000000 069df5bc 069df608 0000000a …………….
069DF558 00000020 69042053 069df5a0 017be2d7 …S .i……{.
069DF568 00000000 00000000 0238a8d8 0000022c ……….8.,…
069DF578 0000002a 00000000 00000003 069df5bc ……………
069DF588 069df694 001555a0 069df5bc 00000040 …..U……@…
069DF598 00000020 00000010 069df5c4 017be41c ………….{.
069DF5A8 069df608 001555a0 0000002a 069df698 …..U..
…….
069DF5B8 069df688 00000001 00000001 069df664 …………d…
069DF5C8 0171150a 00000000 0000002a 92a13c24 ..q…..…$<..
069DF5D8 92a13c10 0000002f fec00090 007ffff8 .<../………..
069DF5E8 00800078 00000001 00000000 04eb8148 x………..H…
069DF5F8 00000000 00000000 00000080 00000002 …………….
069DF608 00000200 00000200 00000000 00000003 …………….
069DF618 0000000a 00000000 00000000 3a3fcc70 …………p.?:
069DF628 00000001 a9dc3c10 00000000 00000000 …..<……….
069DF638 00000000 00000000 00000000 00000000 …………….
069DF648 3e3e3450 dcc76154 00000006 069df66c P4>>Ta……l…
069DF658 069df66c 00000000 dcc76154 069df69c l…….Ta……
069DF668 01785ef8 069df698 069df690 069df688 .^x………….
069DF678 069df694 0000002a 078787a0 92a13c10 ….
……..<..
069DF688 00000000 00000000 00000021 00000000 ……..!…….
069DF698 00000000 069df6b8 017861ef 069df6b4 ………ax…..
069DF6A8 0000002a 04d88c10 0000002f 00800078 *……./...×...
069DF6B8 069df6e8 0178696b 01a26954 069df744 ….kix.Ti..D…
069DF6C8 0786dab8 04d89854 3d408312 3d128027 ….T…..='..= 069DF6D8 3d128027 3d128027 3d408312 3d408312 '..='..=..=..@=
069DF6E8 069df790 01a28dbf 3d128027 0189c803 ……..‘..=….
069DF6F8 04d89810 04d89c60 00000001 00000002 ….`………..
069DF708 00000002 00000010 069df728 069df730 ……..(…0…
069DF718 04d89c60 00000002 069df7f8 0000000c `……………
069DF728 00000000 0786dac8 00000000 04d89854 …………T…
069DF738 00000001 04d89810 04d89b58 0786dac4 ……..X…….
069DF748 04d8984d 0185af77 04d89b8c 0189cb63 M…w…….c…
069DF758 04d89810 00000000 00000000 069df790 …………….
069DF768 069df7a8 0189ae1f 04d89810 0da37e1f ………….~..
069DF778 00000001 04d89b58 00000000 069df784 ….X………..
069DF788 069df785 690422a3 069df80c 0189a77e …..".i….~…
069DF798 04d89810 00000002 00000002 00000010 …………….
069DF7A8 069df7f8 04d89c60 005e3e48 00000001 ….`…H>^…..
069DF7B8 0da37e1f b1500324 000000ab 00000000 .~..$.P………
069DF7C8 777e8f2c 770713c8 00000000 00000001 ,.~w…w……..
069DF7D8 0da37e1f 777b769c 0000000a dcbc0c27 .~…v{w….’…
069DF7E8 069df800 770730a7 005e3e48 00000001 …..0.wH>^…..
069DF7F8 301c6c74 01d11570 0da37e1f 0000002f tl.0p….~../…
069DF808 69042d3f 069df84c 0189b992 301c6c74 ?-.iL…….tl.0
069DF818 01d11570 69042d7f 00000001 0da37e1f p….-.i…..~..
069DF828 005e3e48 7ffe0008 7ffe0010 069df81c H>^………….
069DF838 d461efa8 069df894 01840a70 6dedb163 ..a…..p…c..m
069DF848 00000000 069df86c 01899f51 04bf5d30 ….l…Q…0]..
069DF858 005e3e48 016eef78 018407dc 005e3e48 H>^.×.n…..H>^.
069DF868 00000000 069df8a4 01840730 04bf5d30 ……..0…0]..
069DF878 69042d97 018407dc 005e3e48 005e3e48 .-.i….H>^.H>^.
069DF888 005e3e48 069df878 01845753 069df8fc H>^.×...SW……
069DF898 01840a70 6ded857b 00000000 069df8b0 p…{..m……..
069DF8A8 01840858 018407dc 069df8c4 76ee3744 X………..D7.v
069DF8B8 005e3e48 76ee3720 aeda7227 069df90c H>^. 7.v’r……
069DF8C8 777da064 005e3e48 dcbc02c3 00000000 d.}wH>^………
069DF8D8 00000000 005e3e48 00000000 00000000 ….H>^………
069DF8E8 00000000 00000000 dcbc02c3 069df8d0 …………….

—> Error Logs <—
oken ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Debug token ‘0xf1059’: Lightning ran out of space for new bolts.
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorbracers’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Debug token ‘0×266fa’: Lightning ran out of space for new bolts.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Debug token ‘0xeb017’: Lightning ran out of space for new bolts.
Model ‘0×102293’: Permutation ‘armorhood’ not found, auto selecting permutation
Model ‘0×082245’: Failed to resolve AimIK bone indices.
Model ‘0×1284b8’: Permutation ‘nopaint’ not found, auto selecting permutation
Debug token ‘0xf1059’: Lightning ran out of space for new bolts.

—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×13c2
Version = 10.18.0013.5850
Description = NVIDIA GeForce GTX 970
Compat = 0×00100000
VidMem = 4095 MB

I wonder that if a Win10 64-bit user is constantly crashing, then what is the basis of GW2 Developers claim that the game works smooth on 64-bit system?

Is your game completely patched or the green bar still downloading?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I have been asked by the developers over my ticket response that upgrading to 64-bit client will solve the problem. I am unable to do the same. Hence I requested for a refund. I just wonder that all 64-bit users dont experience such crash issues and all the players experiencing the same are either 32-bit Window or Mac users?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Different reasons for OOM Client Crashes

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

More inputs from 64-bit users awaited

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

[SOLUTION] Black Screen Crash Fix - Finally!

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

As I understand, this has nothing to do with OOM Crashes, right?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

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Posted by: Eagelseye.6312

Eagelseye.6312

Constantly crashing as well. Either OOM error, or others. Starting to get really frustrating..

Is your download complete or you are playing the game while the download is still going on?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Different reasons for OOM Client Crashes

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Posted by: Eagelseye.6312

Eagelseye.6312

My initial crash experience was in WvW map. Rest was fine. Then the crashes started in Heart of Mists and now even in the low levelling areas as well.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Different reasons for OOM Client Crashes

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Hello Fellow Players;

After going through several threads and have couple of reverts from the Technical team over a OOM Crash ticket, there are a few things that comes up:

1. The game is now almost unplayable at 32-bit system and the players need to upgrade to a 64-bit system if they wish to continue playing as the new patches won’t let users play smoothly in a 32-bit system

2. If the streaming is going on, it can lead to crashes

Hence I wish to ask players two questions:

Q1. Are there any players who are playing in 64-bit system and also experiencing similar OOM crashes?

Q2. Are there players whose game is completely downloaded and they still experience similar OOM crashes?

Regards
Eagelseye

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

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Posted by: Eagelseye.6312

Eagelseye.6312

Client crashing almost ALWAYS during big events. World bosses, and such. Doesn’t exactly matter what my settings are, it seems to happen anyway.

i7 4390k
980ti SLI
32GB RAM

I am losing hours of work on these events only to crash and not get back in in time for rewards or get in on the same map.

I’ve had people tell me its my fault, and my settings… but I’m doing exactly what the game allows me to do, so Anet really needs to get it together. I spend too much money on them.

This happens to me and almost all my friends too.

It is not your fault or your settings. It is the patch.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Developers please respond at least something!

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Pls help me my game keep crashing!

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

My game crashes consistently every hour or so. After sending Anet multiple reports on my gig, they essentially gave up and just told me to reinstall. Strangely, I have a friend who uses a non-gaming laptop w/ much lower specs, and doesn’t crash at all (averaging 30 fps on medium). On the other hand, I’m using a gaming desktop that runs the game on high averaging 60-70 fps. This has been so frustrating that I’m not sure if I plan on sticking around much longer.

I am thinking asking ANet for a refund on HoT purchase actually.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Unable to purchase HoT via Paypal

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Posted by: Eagelseye.6312

Eagelseye.6312

Wait for the client crash scenario to be done with before you think of purchasing. I purchased the expansion a bit too early it seems

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Are you able to play the game rest aside PvP?

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

Players who are constantly posting here, means that they are able to play the game normally. Which means they are not effected by the constant client crashes.

It would be great if any of the regular posters can help players like me who are bugged with constant client crashes, with possible solutions and advices so that we can get into the game as well, as ANet Devs are unresponsive at the moment.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Exception c0000417 crashes client constantly!

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

File name:HMIPCore.dll
Publisher:My Privacy Tools, Inc. (signed by My Privacy Tools, Inc)
Product:My Privacy Tools SecureNet Service.

This is what is crashing you. Probably going to have to remove it.

I am not able to find this in my PC. Can you help with the path?

That’s because you have a completely different error according to your screenshot here.

If the error log doesn’t have the line “Module: HMIPCore.dll” this won’t help you.

Yes agreed. Mine is OOM error only. As mentioned earlier, I am using lowest graphic settings, opted for best performance and disabled the AV as well. The game still crashes. All was fine till HoT was released.

IT IS THE PATCH. Hope they fix it soon.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

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Posted by: Eagelseye.6312

Eagelseye.6312

The client even crashes the whole pc that I can’t reboot it, without resorting to hard rebooting it.

Happened once with me as well.

It is amazing that the Developers are not able to post a single reply!

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Exception c0000417 crashes client constantly!

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Posted by: Eagelseye.6312

Eagelseye.6312

File name:HMIPCore.dll
Publisher:My Privacy Tools, Inc. (signed by My Privacy Tools, Inc)
Product:My Privacy Tools SecureNet Service.

This is what is crashing you. Probably going to have to remove it.

I am not able to find this in my PC. Can you help with the path?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Exception c0000417 crashes client constantly!

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

HMIPCore.dll is causing the crashes.
You should remove that.

What is this and how are you sure of it? Please help us understand.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I’d like to leave this as a suggestion, since 3 of my friends are experiencing the same multiple crashes since HoT and a bit before.

After several days of examining other threads (thry exist out there on reddit and other sites) we wanted to try something ridiculous.

They all share something in common and they’re using free antivirus software and they all have gtx 960 cards. Now, what we tried was disabling the antivirus. In an hour of testing, we had no random disconnects. Now whether this cured requires more testing on our part, but it might be worth a try for all who are having this issue.

This is not to absolve ANet of reaponsibility or excuse their silence. But I wanted to share this may be a culprit and worth trying.

I disabled the AV and kept the lowest settings in graphics. Still crashed within 5 mins of playing in levelling areas.

So it is the patch rather the end user settings etc.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Hey Anet, I just posted a refund request

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

There is so much hue and cry as players including myself are not able to play due to Client crash and here is someone asking for a refund coz the content is tough! Hilarious..

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Issue Reports: Heart of Thorns [Merged]

in Bugs: Game, Forum, Website

Posted by: Eagelseye.6312

Eagelseye.6312

It is the patches and nothing else. Removing RAMs, changing graphic settings etc is is crap. Hope Devs react soon in a positive way

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Pls help me my game keep crashing!

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

This is really sad

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Really perplexed at ANet’s attitude towards this situation

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I thought that the developers at WoW way back in 2010ish were the worst. I am now proved wrong. Feels foolish to have brought the expansion.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Is PvP viable despite client crash?

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

Hi, I am attaching the screenshot here.

Attachments:

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I just crashed twice in space of 10 mins while levelling a low character in WF region. This is just crazy.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Is PvP viable despite client crash?

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

Sent the PM. Hope to have some solution.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Is PvP viable despite client crash?

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

Eagelseye, can you PM me your machine name and the last day you crashed?

Your inbox is full it says…

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

In Twitter they are inviting Live Chat for Haloween, instead of fixing up this crap

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

^ + ++ to what DarkShadow just said

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Is PvP viable despite client crash?

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

I am not gonna log in till I see people stop complaining in the Client Crash thread in the Account Help section

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

ANet will eventually fix it in time it seems but they need more users using this thread and posts in Twitter and FB accounts so that their HoT release gets a lot more hype. Otherwise people mainly complain about class balances etc. This bug fixing probably is getting them double the hits. I don’t think that the system maintenance team of such a big MMO company can be that bad.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Is PvP viable despite client crash?

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

I have not been able to PvP due to constant client crush if the character is in the mists. I could only get into a Hotjoin game once just to crash within seconds. Aren’t you guys who are posting in several threads facing any such issue?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I want to copy what zaw has written above. It is the same with me.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Disconnects and Crashes.

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

The crashes are happening in PvP maps while practising on targets even.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Pact Mastery - AutoLoot can cause crashes

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I am a new player and playing only in starting areas, a bit of LA and mainly PvP. The game started crashing after HoT in WvW but rest everything was fine. Now it crashes in PvP too leaving the starting areas fine. I think the game will soon start crashing in starting areas as well.

Please help

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client unable to connect to login server [merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

I tried doing the “local.dat” process, but the game crash still continues.

Anet please help!

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

My game client has been crashing since HoT. It was predominantly in WvW, with rest including Heart of Mist being fine. Then it started in Heart of Mists as well. The game is fine in starting areas though.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Game crash since new patch

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Anyone else facing similar problems?

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Game crash since new patch

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Since the new patch the game is crashing particularly if the character is in Heart of Mists or WvW. If the character is in normal map like in initial levelling grounds, then this is not happening.

Apart from the server errors, the crash is still a big issue. I could just log in Heart of Mists but just after couple of minutes, the game crashed.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client unable to connect to login server [merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Developers please care to post something!

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Client unable to connect to login server [merged]

in Account & Technical Support

Posted by: Eagelseye.6312

Eagelseye.6312

Almost copy paste the initial post. However I am facing such a problem if the character is in Heart of Mists or Lion’s Arch. If it is in general map like the Foothills, then the game runs smoothly.

The forums however is taking ages to load. Please help.

I am enclosing a screenshot

Attachments:

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Balanced vs Unbalanced a vicious cycle

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

Thanks a lot. This helps regarding DH. Looking forward for Reaper and Revenant inputs from respective users.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Balanced vs Unbalanced a vicious cycle

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

Bumping it. Hope people wont mind and some replies or suggestions will be there.

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS

Balanced vs Unbalanced a vicious cycle

in PvP

Posted by: Eagelseye.6312

Eagelseye.6312

Not everyone can be happy with a particular change. A change will make a group of players happy whereas other unhappy and the forums will always have players crying foul that the developers are doing kitten and the game is badly unbalanced.

I have been seeing such posts from years in WoW and here the situation is no different. It would be more useful for new players in GW2 like myself, that instead of people crying foul that some other class which they are not playing is OP and needs a nerf which their class needing a buff, rather create threads about what makes their toon’s class nice and how good they are in their gameplay, so that others can benefit from the same?

If you think that your current class is the worst but another class is perfect, then roll that class and help others roll for the same as well, rather putting up posts asking for nerfs! It is really boring.

Having said all this, may I now request veterans that please help me choose between Dragonhunter vs Reaper vs Revenant (not sure what) if I wish to play a Tank + DPS role in PvP teams and scale up higher in the league.

Lastly, it would be great if veterans and players running PvP premades create LFM threads and help us get rid of the evercrying players here.

Regards

Dr. SDG

PvP mail DH and Thief, PvE main Staff Tempest/Druid/PS