121113-003712 Resolved
121123-001923 Resolved
121102-000090 Account released 11/8; you may add a new, valid code to rejoin the game
121114-000212 Account released; you may add a new, valid code to rejoin the game
121114-001375 Account released; you may add a new, valid code to rejoin the game
121121-000642 Account released; you may add a new, valid code to rejoin the game
121102-000090 Account released; you may add a new, valid code to rejoin the game
121119-003748 I followed up on this today
121125-000598 I followed up on this today
121028-001758 I followed up on this today
121115-002569 I followed up on this today
121118-001985 I followed up on this today
121022-002506 I followed up on this today
121111-001040 I followed up on this today
121119-002879 I followed up on this today; the answers you got weren’t right and I’m sorry
Crevox.5804 Please provide you ticket number
121123-000247 Please follow up in your ticket, which was updated today
121118-002383 Purchase was rejected and you were not charged. Update ticket if you believe otherwise.
121119-002764 RMT — will not be reinstated. Please do not post again or submit other tickets.
121118-000671 RMT — will not be reinstated. Please do not post again or submit other tickets.
121115-002569 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-002439 The team has the new info on your original ticket, they will reply as soon as they can
121122-000034 There was a charge-back on this account; as a result it was closed
121123-000829 Under review
121115-001408 Under review
121122-001534 Under review
Notes:
Many awaiting review are flagged either for “gold selling” or for “fraud.” These reviews take time because they are very complicated. Please continue to discuss these matters with the Support Team to reach the best resolution.
Please also note that botters and gold sellers (RMT workers) file appeals, too. We will not reinstate accounts found to be involved in these offenses. Those listed as “final response” it will not be reviewed again.
Don’t file duplicate tickets — they slow down your resolution and everyone else’s. Submit ONE ticket and update it if necessarry. Thank you.*
If your ticket is at least three days old, and if you still need assistance, please post in the Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.
If you are in the most recent list, please do not post again immediately asking for assistance. Allow at least 24 hours to allow things to progress before you ask for another review.
121113-003712 Resolved
121123-001923 Resolved
121102-000090 Account released 11/8; you may add a new, valid code to rejoin the game
121114-000212 Account released; you may add a new, valid code to rejoin the game
121114-001375 Account released; you may add a new, valid code to rejoin the game
121121-000642 Account released; you may add a new, valid code to rejoin the game
121102-000090 Account released; you may add a new, valid code to rejoin the game
121119-003748 I followed up on this today
121125-000598 I followed up on this today
121028-001758 I followed up on this today
121115-002569 I followed up on this today
121118-001985 I followed up on this today
121022-002506 I followed up on this today
121111-001040 I followed up on this today
121119-002879 I followed up on this today; the answers you got weren’t right and I’m sorry
Crevox.5804 Please provide you ticket number
121123-000247 Please follow up in your ticket, which was updated today
121118-002383 Purchase was rejected and you were not charged. Update ticket if you believe otherwise.
121119-002764 RMT — will not be reinstated. Please do not post again or submit other tickets.
121118-000671 RMT — will not be reinstated. Please do not post again or submit other tickets.
121115-002569 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-002439 The team has the new info on your original ticket, they will reply as soon as they can
121122-000034 There was a charge-back on this account; as a result it was closed
121123-000829 Under review
121115-001408 Under review
121122-001534 Under review
I do not understand the question. There isn’t a redemption period. If someone purchased from our website — buy.guildwars2.com — during the Black Friday promotion, they would have received a DDU code and that code would have worked just fine when they created their account.
There was no offer for us to upgrade retail copies for free. The upgrade was on the “buy” button on the website that leads directly to buy.guildwars2.com. Basically, “If you buy through this offer (clicking this button) you will receive the DDU for the price of the Standard Edition.”
As far as I know, none of our partners offered any sort of free upgrade promotion, but if they did, then you would need to speak with your retailer to find out the details of their individual promotion.
If I have misunderstood the question, please let me know.
The agent I asked about this responded immediately and I have good news and bad news. The bad news is that someone messed up, and we’re very sorry for that. The good news is we’re going to right that wrong and make it possible for these accounts to be re-established. What that should mean is that you acquire a new serial code (with the money that was refunded) and you can pop back into the game.
Please update me in the “Three Days and Older” thread if you still need help after you hear from the agent today.
I’m sorry, but you cannot give, sell, trade, or in any other way pass along the game to someone else. Most families with computers do replace them, even if it takes a bit of time. I suggest you hold onto Guild Wars 2 and rejoin when you are able to do so in the future. Alternately, if you have a friend who would allow you to do so, you could install the game on a friend’s computer and play from there. But that’s really as far as you’re allowed to go.
We cannot “unregister” an account; we will not allow someone else to re-register a used account. And if you wonder why, we don’t charge a monthly fee and the way we make money is through purchase of the game and purchase of items that we sell. If every account is “passed along” we’ll not make enough money to continue to support the game, to expand it, to build new games, to, well, keep the lights on! That’s why we’re stringent about disallowing re-use of an existing serial code or game.
My account was hacked while i was away doing steam sale stuff, i have already gone thru account recovery changing both my GW and Email passwords.
The hacker moved me to a Different world, I am worried that when the three days left before i can move is Up.
I will not be able to Return to my original world Tarnished coast.
The sever list says FULL, all of my RL Friends & guildies are on tarnished coast.
I beg humbly of the mods to Please move me back to TC So i may continue to Enjoy this great game with those who help make it so.
Edit Also trying to load my character on the Current sever, The person left me in Malchor’s Leap it Causes My game to crash. If i could be placed in Loins arch that would be Most Appreciated
I’m sorry that happened to you. The situation that causes crashing on a certain map where the hacker left the character sounds like a Technical Support issue, so please mention that in your ticket and asked to be routed to them if the agent cannot help you directly.
You can of course ask about the server transfer in your ticket as well.
Can some one please move things along…on the 22nd we used the support option and submitted tickets and its still not fixed/updated.
Here is what happened:
I bought 4 Guild Wars 2 games, 1 for me, 1 for my oldest son, 1 for my younger son, and one for a friend out of state. I used 2 credit cards and seems after a month of us 4 playing 2 got banned/suspended and I was refunded the money for the game. It also seems that the 2 that got banned/suspended were the 2nd purchases on each credit card. Neither one had an offensive name nor offended anyone as we mostly only team together and don’t join pugs. Can you please speed things up in getting this resolved, we just want to get back to playing the game. I know my son and friend submitted tickets on this and so did I since it involved my credit cards. My incident number is:
[Incident: 121123-001923]
And i’m also sure that i’m probably not suppose to post this on the boards but hoping to get the attention of someone that can move things along abit. Thanks
This is an unusual situation, and we’re looking into it. While we do take care in dealing with fraud or even potential fraud, and of course if there are charge-backs the account is closed, this doesn’t seem to fit either profile.
I hope to have an answer for you today. Please note that really, an issue of 3 days or more should be in this thread. I’m going to leave this here for now, but please check that thread if you don’t see it, because I may merge it into the “3 Days and Older” thread for housekeeping purposes.
There is no update. It is not certain that we will allow the change of Display Names at any time, but certainly that feature/functionality is not at the top of our “To do” list.
You must wait 24 hours before you can take an unassigned name. I don’t think someone else took the name, but that you were trying before the 24 hours had elapsed. I believe if you try at the 24-hour mark, you’ll be able to get your name.
Account has been suspended, similar with my friend who has the same fraudulent retailer. His account was reactivated by buying new game keys, so I bought new game keys from the website, linked it then submitted a ticket of reactivating the account.
As of today, my account was still suspended. [Incident: 121125-000598]
I appreciate your actions regarding on this issue. Thank you in advance.
This is only a day old, and the team will probably reply in the next two days. If not, please post in this thread and I’ll look into the matter. Thanks for understanding.
121121-000642 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
I thought that it might be the case. Before I go and create a new account. Just wondering if there is any way at all to keep my character? if not it’s no biggie but it would be nice. Also if I create a new account, will I be able to use the same email address as before and use my (Burto.9803) name? or will this not be possible?
Thanks for getting this sorted out at least.
Burto
Glad to help. I wish I could answer the question about continued play on the account (with a valid code, of course). But each situation is different and I think it would be good for you to update your ticket and ask if they can release your account and allow you to add a new, valid code to it, or if you will need to start a new account. It’s not a simple situation, so it’s best to get the word directly from the team. Thanks!
Update: Wednesday through Monday — 21 through 26 November
121111-002402 Resolved
121112-000568 Resolved
121116-000437 Resolved
121117-000650 Account closed (potential fraud issues) and was not charged.
121118-003213 Both accounts were refunded. You will need to create a new account.
121109-002852 Charge-back; will not be reinstated.
121102-000090, 121121-001210 Fraudulent code. Please contact your seller to get a refund.
121121-000735 Fraudulent code. Please contact your seller to get a refund.
121121-001724 Fraudulent code. Please contact your seller to get a refund.
121113-003712 I followed up on this today
121114-000212 I followed up on this today
121114-001375 I followed up on this today
121114-003259 I followed up on this today
121115-000565 I followed up on this today
121115-003771 I followed up on this today
121116-000813 I followed up on this today
121116-002285, 121118-002383 I followed up on this today
121117-003370 I followed up on this today
121118-002786 I followed up on this today
121121-001210 I followed up on this today
121111-001799 RMT — will not be reinstated. Please do not post again or submit other tickets.
121120-001290 RMT — will not be reinstated. Please do not post again or submit other tickets.
121116-000968; 121120-001414 RMT — will not be reinstated. Please do not post again or submit other tickets.
121116-003126 RMT — will not be reinstated. Please do not post again or submit other tickets.
121115-002154 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121119-001647 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121120-002237, 121123-001123 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-000300 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-000642 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-002141 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-002365 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121028-001758 Under review
121109-001736 Under review
121110-000763 Under review
121115-001408 Under review
121116-000556, 121117-000053 Under review
121120-000633 Under review
121120-001710 Under review
121121-002792 Under review
121122-000273 Under review
120917-005761 Updated today
Notes:
Most of those awaiting review are flagged either for “gold selling” or for “fraud.” These reviews take a bit of time, because in many cases the account was compromised and used for botting or other disallowed activities. Please continue to discuss these matters with the Support Team to reach the best resolution.
Please also note that people working for RMT companies — who are in extreme breach of the User Agreement and the Rules of Conduct — sometimes submit appeals. We will not reinstate accounts found to be involved in these breaches. If something is listed as “final response” it will not be reviewed again.
When you submit duplicate tickets, you slow down the process for you and for everyone else. Please submit only ONE ticket, and if you need to provide additional information, or if you want to get an update, then update that existing ticket. Thank you.*
If your ticket is at least three days old, and if you still need assistance, please post in the Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.
If you are in the most recent list, please do not post again immediately asking for assistance. Allow at least 24 hours to allow things to progress before you ask for another review.
Update: Wednesday through Monday — 21 through 26 November
121111-002402 Resolved
121112-000568 Resolved
121116-000437 Resolved
121117-000650 Account closed (potential fraud issues) and was not charged.
121118-003213 Both accounts were refunded. You will need to create a new account.
121109-002852 Charge-back; will not be reinstated.
121102-000090, 121121-001210 Fraudulent code. Please contact your seller to get a refund.
121121-000735 Fraudulent code. Please contact your seller to get a refund.
121121-001724 Fraudulent code. Please contact your seller to get a refund.
121113-003712 I followed up on this today
121114-000212 I followed up on this today
121114-001375 I followed up on this today
121114-003259 I followed up on this today
121115-000565 I followed up on this today
121115-003771 I followed up on this today
121116-000813 I followed up on this today
121116-002285, 121118-002383 I followed up on this today
121117-003370 I followed up on this today
121118-002786 I followed up on this today
121121-001210 I followed up on this today
121111-001799 RMT — will not be reinstated. Please do not post again or submit other tickets.
121120-001290 RMT — will not be reinstated. Please do not post again or submit other tickets.
121116-000968; 121120-001414 RMT — will not be reinstated. Please do not post again or submit other tickets.
121116-003126 RMT — will not be reinstated. Please do not post again or submit other tickets.
121115-002154 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121119-001647 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121120-002237, 121123-001123 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-000300 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-000642 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-002141 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121121-002365 The charge authorization failed. You were not charged and will need to create a new account and add a valid code to play.
121028-001758 Under review
121109-001736 Under review
121110-000763 Under review
121115-001408 Under review
121116-000556, 121117-000053 Under review
121120-000633 Under review
121120-001710 Under review
121121-002792 Under review
121122-000273 Under review
120917-005761 Updated today
For those issues still under review, please do not post again until Wednesday, to allow the team to answer your tickets. Thank you.
Took me around 5 days to get my account back after being wrongfully banned for botting.
There are previous posts in this thread that taught me to provide as much details as possible in the ticket (eg. account name, character name, last 4 digit of credit card, serial code etc.) , hence reducing the time taken for them to investigate your account. Do check back the older posts to learn more.
Hang in there guys.
Glad you’re ok now. And thanks for this helpful post. Please note that the things you can provide to expedite your ticket are included in the How to Submit a Ticket – Account Issues thread.
My account was banned for fraud payment. My friend contact
with support and they said I can update my account with a new serial code… I bought it and tried but I’ve got error with Invalid Region so tried to contact with Support to get info if they can do something with this, but instead any answer my tickets are automaticly marked as “duplicate” and they dont answer.
My ticket numbers are:
121123-001260
121121-002439
and now tried a new one:
121126-000755
Why its happening ? Why support dont want to help ? :/
Edit:
New ticket is also marked as duplicate… -.-’
Yes, the new tickets are marked as duplicates. Please do not file multiple tickets. You slow down the process of getting you help. Please only update your first ticket.
If your ticket is three days old or older, you are welcome to post in the Tickets for Review – 3 days and older thread and we’ll get it on our review list.
I bought a digital deluxe edition account recently All freebies are there but Summon Mistfire Wolf Elite Skill is missing. Where can I get this? Sorry, I’m a newbie. Thanks in advance! =)
This skill should be visible amongst your traits, although it will be “greyed out” until you reach Level 30, at which time is becomes usable.
Hi there , so I recently tried (like15min ago) to purchase some gems. I had paid off my credit card on Friday but I guess it hadn’t been processed yet. So I was wondering after I tried to purchase gems if I was going to be charged at all, it said to contact customer service to confirm my identity, but I have yet to do that. So yea, just wanna know if I’m going to be charged
Thanks!
You wouldn’t be charged until we could process the purchase. If you have concerns, go ahead and submit a ticket, and naturally if you are charged and don’t receive the gems we’ll want to hear from you so we can make it right.
I myself am finding using the gem store a huge hassle.
Tell me what the problems are, so we can look into them. If you’ve submitted a ticket, it would help to have that incident number so I can get context about your concerns.
You will be charged, but you won’t receive your gems. That happened to me before and NCSoft told me “too bad”.
If you have an issue, please post your 12-digit incident number here so I can investigate. Otherwise, please remove this post, because I simply cannot believe that you were charged, bought gems, never received them, and didn’t get a refund.
At this point, the ball is in your court. I’ll help, if I’m able, or you can help us by removing a post that is not factual.
I’ve merged a few posts about the same subject. The Black Friday promotions were intended to run only during the promotional period, and cannot be extended to prior purchases. For more info, please read my earlier post.
There will be other promotions in the future, I’m sure, so keep your eyes on the official website for news about those.
i’m posting this for my friend who got his account suspended and we do not know what happened. we already put up a ticket, please fix this.
the account name is:
yotsuba pat.4619
reference number: #121124-000543
This post, as the subject says, is for tickets that are 3 days old or older. The post was made instantly upon submittal of a ticket. Please post on or after November 27 for assistance, if it is still needed at that time.
ANet doesn’t suspend accounts just because someone reported the name as offensive. They have a group that reviews names and applies (or attempts to apply) a consistent policy about what is allowed and what is not.
Anyone who is suspended can ask ANet to re-evaluate the decision. As one would expect, most of the decisions are upheld on appeal (mostly because the name was “obviously” unsuitable), but some are overturned — perhaps the original team misunderstood the context or was too strict in enforcement.
This is accurate. We review carefully, and we respond to appeals if someone is truly confused about why a name was blocked. As this illustrates, we will rescind a block when appropriate.
Now the game says that the character name i had before is alrdy in use + if i pm gender bender from my other characters the message simply returns to me so i guess ill have to wait for that to be fixed, since it looks like the name is still bound to me.
ANet doesn’t suspend accounts just because someone reported the name as offensive. They have a group that reviews names and applies (or attempts to apply) a consistent policy about what is allowed and what is not.
Anyone who is suspended can ask ANet to re-evaluate the decision. As one would expect, most of the decisions are upheld on appeal (mostly because the name was “obviously” unsuitable), but some are overturned — perhaps the original team misunderstood the context or was too strict in enforcement.
Uh i doubt it is reviewed that much. I was forced to change my name twice, once literally just now.
It was “Unsanitary Napkin”. Tell me how that is offensive please?
Oh please, you are not asking that question seriously, are you? That’s straight-out vulgar.
Hello, so I have a few questions with purchasing gems with a Vanilla Visa Giftcard. I am not sure what to put for name and Billing Address. Also, when I just put my normal name and Billing Address, it just tells me Card Approval Failed. (Also I have activated my Visa Gift Card on it’s web site). So I am really not sure what to do, help.
I am going to ask our Billing Team lead about this. Will get back to you soon!
Ive heard those gift cards flag your account for permanete non-transaction. Aka they wont ever let you buy anything. It has to do with their fraud and stolen card detection system.
I have never heard that a gift card will result in a permanent block for purchases! Please don’t start rumors, but allow us to help players with facts and accurate information.
I just got an email with an analysis and a work-around on one of the Gem Store purchase issues, where you try to buy and cannot click “next” to complete the purchase. Granted, this doesn’t solve every issue, but it’s a step forward and I want to share this work-around:
What is happening is that the “next” button on the final screen does not get enabled after filling out their billing information. What seems to be happening is the form does not recognize that the customer has entered all the information into the form and in turn, they cannot complete their purchase. If the customer simply “tabs out” of that last field (for the card’s expiration date), they are able to click next and confirm the purchase on the following page.
I wanted to post this right away, and I’m hoping that someone will let me know if this suggestion does work for them. We have a “bug” listed for this, but I’m super curious about whether this work-around is effective.
As far as I understand it, this account was terminated due to an ownership dispute. This is a rare occurrence, but it does happen when two people can provide the a goodly amount of proofs of ownership and it’s impossible for us to determine with accuracy who actually purchased the account. When that is the case, we have no choice but to permanently close the account.
The name change you mention was part of the whole “disputed ownership” issue, and, that being said, this thread is rather moot, for the account is now closed.
Please contact Support and the team will help you or at least give you advice on the matter. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.
Let me make it clear: You were not “banned.” A ban is a termination — a ban or a termination is forever. You were suspended, and with those names, you’ll be required to change every one that was flagged as offensive which, to my eye, is pretty much all of them.
Don’t choose a name that is borderline, because players cannot filter names and we want to make sure that names are reasonable.
And consider your good fortune: You could have / might have been suspended for an increasing amount of time for each name. The support agent who acted on these names was kind to flag them all and put just a single suspension on the account. Choose wisely in the future, please.
You’re right, this offer is for new account holders. The offer allows folks to get the DDU for the cost of the Standard Edition for this weekend. The Black Lion Trading Company’s Black Friday offers are also for a limited time and are designed to let players get goodies at substantially reduced prices got this holiday weekend, as well. Both offers expire on Monday, November 26th.
Oh, please do keep in mind that you can earn an upgrade simply through playing the game and gaining gems that you exchange for the upgrade in the BLTC.
Please contact Support and the team will help you. You can read through the Knowledge Base on that link, and you can submit a ticket via the “Ask a Question” tab on that page.
For details on what information you should provide in your ticket, to expedite its response, please read The “How to Submit a Ticket” post.
You will need to submit a ticket for them to be able to look in to this.
However, quick question, have you tried deleting some mail from your inbox? That is an issue a lot of people run in to. The mail box only has a limit of 8-10 messages depending on its temperament, so try and free up some mail box space first.
I noticed this morning that my account was banned. When i logged in i got a suspended because of botting/extended unattended play/macro message.
Wrote a ticket which got resolved 9 hours later ! WOW
So everything is rainbows and sunshine now since I can log in again and everything is still there.
Since obviously nobody hacked me to use my account for botting. ( would be hard to miss since I am online all the time ) the reason can only be because of Extended unattended play.
What exactly does that mean? How can I avoid getting banned for this reason?
The response i got from the support wasn’t really helpful:
Thank you for your support request. Our response is included below. If you have other questions, please reply to this e-mail.
Subject
Blocked/Suspended Account
[—-001:000136:14213—-]
You need to discuss this personally with Support. Each situation is different. Players cannot advise you; we do not work on individual issues through the forums, but through support tickets. So please contact Support directly for help. Use the “Ask a Question” tab to submit a ticket.
Passing the more recent issues along for review by the Gem Store team. We apologize for the issues and a Support agent will work with you on each case.
I will pass this along to the team, as I did the other thread about this. I don’t know of any issues, but the team handling the gem store will investigate. In the meantime, Support will assist if this is an individual issue.
Don’t get me wrong Gaile, i was hacked in September myself, and i looked up the incident on the internet since it took 3-4 days to get my acc back, and people were stating you had about 10k acc hacked.
I am not working for ArenaNet so i did not know that for a fact, i just stated what i read someplace else.
Also, i second Irontodge in what he said, and lets hope you figure out the flaw part aswell.
Ah, I understand. Yeah, someone says something in passing, an exaggeration, and then it becomes adopted as fact. I’m confident that the number is just way wrong so I felt it was appropriate to do a “say what?” there.
Even if this was the case, it would just mean that too many people had trojans on their PCs and/or used the same password for everything, including their mail account.
A lot of people do use common passwords. I did a personal investigation of a small (<100) social engineering hack incident a few years ago, and I was amazed how many people admitted “Yeah, I’ve used the same password for everything since I got a computer.”
I’m not saying that everyone does, but the number was pretty startling!
The guild leader can do this on his/her account. However, if he the leader set others up to also be leaders, I am not sure that you can do a lateral demotion. I will ask the team or perhaps another player can advise on this.
By the way, Support does not get involved in “guild politics” and would be unable to assist with this directly.
If your account has been terminated, we cannot allow you to re-register using a new serial code. Please use a different email address. Consider using one that is unique for Guild Wars 2 and used for nothing else — that aids security.
Lots of good info in our Knowledge Base about the HoM and its rewards. I feel that those question and answers will help you, but of course you can submit a ticket if you continue to have issues.
Alright, thank you for replying once again! i’ll definitely post to Gaile if anything. Thank you once again and i do wish to hear other comments if anyone else have something to say.
The best way to get help for this situation is to submit a Support Ticket using the “Ask a Question” tab on that linked page. Please review this thread for tips on what to tell Support to expedite the assistance they can give you.
Rising Dusk your clueless theres 300+ People who have been hacked ( The games Wealthiest players ) have been targeted within 1-2 weeks its nothing to do with the consumers security its to do with ANET Databases that have been breached and compromised the reason they are saying nothing is AS there job they are not allowed to give out false hope etc So They will not reply until that Databases are safe AGAIN.
This is patently untrue. Our databases are just fine, thanks, and there have been no server security breaches. We are investigating the cases (although I don’t know where 300+ came from!) just as we investigate each one that is reported to us.
Please do not start rumours or initiate conspiracy theories. Your statements are simply not accurate.
) the reason can only be because of Extended unattended play.
