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If you are unable to view the forums while logged out, try clearing your cookies/cache and restarting the browser. That should fix it for you.

Timestamp on Posts

in Forum and Website Bugs

Posted by: Mark Katzbach

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The timestamp within threads does exist. If you click on the text that says “about a day ago” it will change over to a timestamp that uses your system time zone. For example, by clicking the text in the first post, it changes to read “Yesterday, 08:43”. This setting is also saved across the forum until you change it.

Bots Bots Bots!

in WvW

Posted by: Mark Katzbach

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Please have a look at Mike Lewis’s post about bots.

Update Notes - 1 October 2012

in Game Release Notes

Posted by: Mark Katzbach

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General

  • Fixed bugs for various stuck events and skill challenges.
  • Fixed bugs for various map areas that allowed players to get outside of the playable space.
  • Fixed a bug in dungeon speed-clearing code. Players should no longer experience reward reductions without triggering the speed-clearing debuff.
  • Fixed a bug that was automatically killing players as they entered Sharkmaw Caverns in Lion’s Arch.
  • Fixed an exploit in renown regions that allowed players to quickly complete them by interacting with objects while their inventory was full.
  • Fixed a bug that caused charr characters to enter a state where any fall resulted in a long falling yell.
  • Fixed a bug that caused older characters to have their monthly achievement reset upon completion before the current month ended.
  • Fixed the conversion on all items that were changed from soulbound to account bound to actually be account bound now.
  • Fixed a bug that was preventing certain music from playing.
  • Fixed an issue with the loot table for undead grubs.
  • Fixed a camera bug which occasionally caused the camera to get too close to the player’s backside.
  • Updated the Barrel and Green Plant environmental weapons to disappear after lying on the ground for a set time. This will prevent map issues caused by hundreds of these bundles idling on the ground.
  • Updated Rune of the Adventurer and Sigil of Energy to each grant 25% endurance when activated.
  • Updated map completion rewards for Plains of Ashford and all World-versus-World maps to match the map level/content.
  • Added an appropriate error message for players when trying to accept too many guild invites.
  • Armor that is currently equipped can no longer be transmuted.
  • Keg Brawl has received some updates:
    • Lob: This skill is now ground-targeted.
    • Throw: This skill now has the range of the old Lob but with a casting time.
  • Master Weaponsmiths now sell their goods for coin instead of karma, as was originally intended.
  • Miss Mipp at Almuten Mansion now sells Curry Buns instead of directly selling outdated buffs.
  • Surfacing while downed underwater no longer grants invulnerability. This change was made to stop players from exploiting the surface of the water to maintain permanent invulnerability.
  • The Trading Post will properly refresh when using item context menus from your inventory.
  • Transmuted cultural armor now prevents opposing races from equipping it.
  • Valkyrie armor boxes will now properly contain a coat instead of two helms when crafted.
  • Ancient wood, Orichalcum Ore, and Mithril Ore nodes respawn rate is now tied directly to characters and set to respawn one day after your character gathered from it.

Story

  • Fixed bugs in the story step “Ships of the Line.”
  • Fixed blocking bugs in the following story steps: “Forging the Pact,” “Killing Fields,” “Shell Shock,” “Short Fuse,” “The Battle of Fort Trinity,” “The Machine in Action,” and “Tower Down.”
  • Updated difficulty of the following story steps: “Killing Fields,” “Lines of Communication,” “Minotaur Rampant,” “Mired Deep,” “Ships of the Line,” “The Battle of Fort Trinity,” “The Greater Good,” and “The Queen’s Justice.”

Events

  • Fixed a bug that was periodically preventing the Claw of Jormag event from completing.
  • Added catapults and scaling veterans to the bridge repair event in Kessex Hills.

Dungeons
Crucible of Eternity

  • Reduced the difficulty of creatures and bosses, particularly health and armor.

Citadel of Flame

  • Fixed exploits that allowing players to speed clear paths of this dungeon.
  • Reduced difficulty of the Searing Effigy.

Arah

  • Fixed map exploit that was allowing players to speed-clear paths of this dungeon.
  • Fixed a blocking bug in story mode.

Player versus Player

  • Games will no longer autobalance after one team has reached 80% of the maximum score if the game ends by score.
  • Games will no longer autobalance when within two minutes of the end of the game if the game ends by time.
  • Autobalance functionality has been updated to give a new volunteer bonus to any players who volunteer for balancing, as well as giving any players balanced the winner bonus. When volunteers are lacking, random selection will be used. The text for this system has also been updated.

World versus World

  • Updated the Red Portal Keep in the Eternal Battlegrounds to ensure the “no siege” debuff encompasses the entire start point.
  • Fixed a bug with Keep Lords in World versus World where they could become immune to damage.

Professions
General

  • Profession bundle weapons (engineer kits, elementalist conjure skills, warrior banners) can now save their autoattack status.
  • The following profession skills now hit 3 targets instead of 1:
    • Elementalist Dagger: Lightning Whip, Lightning Touch
    • Mesmer Spear: Stab, Jab, Evasive Strike
    • Ranger Spear: Stab, Jab, Evasive Strike, Dart, Counterstrike
    • Thief Spear: Stab, Jab, Poison Tip Strike, Nine Tailed Strike
    • Warrior Spear: Stab, Jab, Impale, Mariner’s Frenzy, Parry

Elementalist

  • Flame Burst: This skill will no longer fire if the target is behind the player.
  • Lightning Surge: This skill no longer has infinite range and cannot fire at targets behind the player. It also is properly affected by line of sight and works with the Arcana trait Blasting Staff.

Engineer

  • Elixir X: This skill now gains a duration increase from both the Inventions trait Elite Supplies and the Alchemy trait Potent Elixirs.
  • Freeze Grenade: This skill no longer benefits from the Explosives trait Grenadier for 5-second cooldown reduction.
  • Knee Shot: This Firearms trait now effects all immobilize skills for engineers. The effect can only trigger once every 5 seconds to prevent players from exploiting it to stack massive amounts of cripple.
  • Mortar: This skill is now properly affected by the Inventions trait Rifled Turret Barrels.
  • Rifled Barrels: This Firearms trait now works with the Elixir Gun kit when underwater.

Guardian

  • Bane Signet: This skill’s animation will now work properly when activated by greatsword and hammer users.
  • Line of Warding: This skill now lasts for 5 seconds instead of 8 seconds.
  • Merciful Intervention: This skill has been updated to heal when it completes and isn’t aborted.
  • Renewed Focus: This skill now functions better while underwater (players are able to use abilities sooner) and functions with the Virtues trait Elite Focus. This skill now also properly refreshes Virtue of Courage when it is being affected by traits.
  • Shield of Absorption: This skill will now appear correctly for all races.
  • Wrathful Spirit: This Honor trait’s retaliation duration has been decreased from 10 seconds to 3 seconds.

Mesmer

  • Updated all phantasms and clones available to the mesmer to ensure they activate within their range.
  • Updated mantras to now function underwater as they do above water. They also no longer go on full recharge when interrupted.
  • Illusionary Riposte: This skill now functions properly with the Dueling trait Blade Training.
  • Phantasmal Warden: This skill no longer has a 0-second recharge when affected by traits. It now has approximately a 5-second recharge.

Necromancer

  • Blood Is Power: This skill now grants 10 stacks of might but does not grant additional life force.
  • Chill of Death: This Spite trait no longer slows down the player’s autoattack when activated.
  • Epidemic: This skill no longer has infinite range.
  • Haunt: This Shadow Fiend skill now triggers instantly.
  • Last Gasp: This Soul Reaping trait will now apply protection and remove stun as if using Spectral Armor. It also now has the displayed 60-second recharge, and the duration has been reduced to 6 seconds to properly match the skill.
  • Life Transfer: This skill will now work properly with the Soul Reaping trait Path of Midnight.
  • Life Siphon: This skill now properly applies damage at its intended range of 600.
  • Spectral Grasp: This skill now also grants 10% life force when used. It also benefits from the Curses trait Spectral Attunement to properly increase the chill duration to 6 seconds.
  • Spectral Walk: This skill now stops granting life force when struck if the player activates Death Shroud, Plague, or Lich Form.
  • Vampiric: This Blood Magic trait’s interaction with the Bloodthirst trait now increases health siphoning appropriately.

Ranger

  • Entangle: This skill is now properly affected by the Wilderness Survival trait Wilderness Knowledge.
  • Lick Wounds: This skill now functions only with ranger pets.

Mac Beta Client Update:

  • Fixed a bug that prevented players from entering the at sign (@) in the launcher’s log-in fields when using French Apple keyboards.
  • Fixed a bug that prevented gem purchases.

Notes (10/3/12): the updates to the Rune of the Adventurer and the Sigil of Energy were not included in this patch and have been removed from these notes.

(edited by Moderator)

Reporting abusers, exploiters

in Forum and Website Bugs

Posted by: Mark Katzbach

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If you have an exploit you wish to report, please report it by sending a mail to exploits@arena.net.

We prefer for people to not report these things on the forums. For exploits, it exposes the exploit to a larger number of people. For abusers, it falls under the section of the forum code of conduct against character assassination.

It’s not always cut and dry, and to call somebody out in public is unfair, especially if they are innocent. Please report these people in-game or via support and allow the GMs and support team to properly investigate these reports.

If Jonathan Sharp promised you something soon...

in PvP

Posted by: Mark Katzbach

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Hey, I know you’re looking forward to the blog post, but please be patient. It will be out when it’s ready.

Bug with Swear Word filter

in Forum and Website Bugs

Posted by: Mark Katzbach

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Sorry everybody, there was a bug with some updates to the filter. Please continue to report any bugs you find here in this thread. The most fun bug has been corrected at this time.

BB codes not working

in Forum and Website Bugs

Posted by: Mark Katzbach

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These forums do not support image-based signatures. Additionally, we have disabled in-line posting of images from external sites.

You are free to attach an image to your post (click more posting and formatting options, then under attachments, click choose file and select your file to upload).

(edited by Mark Katzbach.9084)

Don't see the +1 stats on posts

in Forum and Website Bugs

Posted by: Mark Katzbach

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I mentioned this in the other thread, but I’ll mention it here too. If you click when grey, it removes your +1 from that post. However, if the button is not turning grey, or is returning to red after having been grey, these are behaviors that we would like to know about, as if they are happening, they are not intended.

+1 can be clicked multiple times

in Forum and Website Bugs

Posted by: Mark Katzbach

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If you click +1 while it is grey, it removes your +1 (in the instance that you click by mistake or change your mind).

Thank you for the feedback about it not indicating this behavior. I will pass this on to the appropriate people.

Please let us disable the kittens

in Forum and Website Bugs

Posted by: Mark Katzbach

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Mark Katzbach

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Sorry, but we currently have no plans to provide an option to disable the forum swear filter.

Don't see the +1 stats on posts

in Forum and Website Bugs

Posted by: Mark Katzbach

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Mark Katzbach

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The +1 button is not just for flavor, but not all features have been implemented as of yet. If you are able to +1 a post more than once, that is a bug, as that is not the desired behavior, please make a new thread for that bug with as much detail as you are able to provide.

Please use the +1 button, I promise you it does do something, and it will be more evident once more features are implemented.

GuildWars 2 XBox 360 gamepad script

in Community Creations

Posted by: Mark Katzbach

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Hey all,

As you may be aware, we cannot approve or review or “vet” any third-party program. Our general statement is that anything that gives advantage is forbidden. There are many utilities that help the player without taking a hit on others, without, for instance, being a detriment to the other players in a match. I’ve heard about certain programs that help disabled players too, and those seem just fine.

In cases like this, I would go so far as to say as long as the profile that binds controller buttons to keyboard/mouse commands is binding one button to one keypress/activation, you are not in danger of incurring a ban. For example: if you press one button on your controller and it executes one weapon skill, it’s okay; if you press one button on your controller and it activates a chain of skills, that’s where you run into forbidden territory.

I hope this helps clear things up for you all.

Post Your Build Thread

in Necromancer

Posted by: Mark Katzbach

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Mark Katzbach

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Please do not spam bump. I know copying and pasting data you’ve already posted is frustrating, but it’s for the greater good!

Post Your Build Thread

in Warrior

Posted by: Mark Katzbach

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Post Your Build Thread

in Thief

Posted by: Mark Katzbach

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Mark Katzbach

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Post Your Build Thread

in Ranger

Posted by: Mark Katzbach

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Mark Katzbach

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Post Your Build Thread

in Necromancer

Posted by: Mark Katzbach

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Mark Katzbach

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Post Your Build Thread

in Mesmer

Posted by: Mark Katzbach

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Mark Katzbach

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Post Your Build Thread

in Guardian

Posted by: Mark Katzbach

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Mark Katzbach

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Post Your Build Thread

in Engineer

Posted by: Mark Katzbach

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Mark Katzbach

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Post Your Build Thread

in Elementalist

Posted by: Mark Katzbach

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Mark Katzbach

Content Marketing Manager

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Hey everybody,

I’ve seen a few threads around where people are posting their builds, but those threads are getting lost in the throng of other posts on the forum. So, I present to you, a build thread.

  • Post your favorite builds here.
  • Be sure to post as many details about your build and how you play it so others may benefit from your knowledge.
  • Also, feel free to ask for advice on your build as well.

Note: I’ve noticed an error some people get when linking to their builds at gw2skills.net. This is due to a semicolon (;) in the URL. If there’s a semicolon in your url, please use a URL shortener (tinyurl.com or bit.ly) until we are able to fix this error with linking and semicolons. Thanks!

Can't see the forums when logged out

in Forum and Website Bugs

Posted by: Mark Katzbach

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This is not intentional behavior. What we have noticed is that some people who participated in the forums before launch (during Beta Weekend Events and stress tests) are still being prompted with the log-in page when hitting the forums. Try logging out, clearing your cookies for guildwars2.com and then hit the forums again. That should do the job, please update here in case it doesn’t.

Can someone explain these "cap limits" with farming mobs/dungeons ?

in Guild Wars 2 Discussion

Posted by: Mark Katzbach

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Just as a note for everybody, Robert Hrouda posted over in another thread about the diminishing returns system:

The “diminished returns anti-speed clear tech” that went in last patch is NOT functioning as intended. It is currently bugged. We’re working on it, and will have a solution as soon as possible.

Gold Seller VS Trading Post?

in Players Helping Players

Posted by: Mark Katzbach

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Buying gold from gold sellers or other RMT individuals is a violation of of the Guild Wars 2 Rules of Conduct (see point 9).

The gold for gems exchange rate fluctuates based on market demand. Feel free to pop on by the Black Lion Trading Company subforum to ask more information on how this market works in determining prices.

[MAC] Known Issues and Tips on Reporting

in Account & Technical Support

Posted by: Mark Katzbach

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To ensure the best possible play experience with the Guild Wars 2 Mac client, you should make sure that your operating system has been updated to the latest version. Currently, this means having Lion (10.7) updated to version 10.7.5 and Mountain Lion (10.8) updated to version 10.8.2.

To check what version of Mac OS X you are running, click on the Apple menu in the menu bar and select About This Mac.

If necessary, click on Software Updates… and follow the prompts to update your OS to the latest version.

Black Lion Trading Company

  • The vertically running “SALE!” text on Gem Store promotion items does not render correctly.
  • Some colored text in Trading Post listings appears fragmented and is difficult to read.

Crash

  • The application may crash when “Play” is clicked after the system has been put to sleep and woken while the Launcher is open.

Graphics

  • In Lion’s Arch, streaks may appear in the sky on some systems.
  • On some systems, streaks may appear to be emitted from some light sources.

Launcher

  • The Launcher may become unresponsive if the system is put to sleep while the Launcher is updating game data.
    • If this happens, please quit the application and reopen it.
  • Copy and paste functions do not work in the Launcher’s text fields.

Localization

  • Guild Wars 2 Finder menus are not yet localized.

Options

  • The “High” Textures setting is not available, and the Textures setting may appear blank on some systems.

User Interface

  • Logging out to the Launcher—either intentionally or due to a network error—and logging directly back in to the game causes mouse movement control functionality to break.
    • If this happens, please quit the application completely and log back in normally.
  • There is no camera or world-map zoom functionality for the Apple Magic Mouse when scrolling gestures are enabled.

(edited by Mark Katzbach.9084)

About This Sub-Forum

in Account & Technical Support

Posted by: Mark Katzbach

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This sub-forum is for posts related to technical support of the Mac Beta Client for Guild Wars 2. If you have technical problems or other issues related to the Mac Beta Client, specifically, please use this sub-forum.

For any other technical problem, please post on the [url= https://forum-en.gw2archive.eu/forum/support/tech]Tech Support sub-forum[/url].

(edited by Mark Katzbach.9084)

Textile/BB Code?

in Forum and Website Bugs

Posted by: Mark Katzbach

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Mark Katzbach

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This forum software does not support images in signatures and at this time, we do not intend on seeking a change in this feature.

Not having images in signatures lessens the burden on the moderator team, as they do not have to police the size and content of image-based signatures. It also keeps the forums cleaner and easier to read, as players see more of the content they are looking for and have to scroll less to read the whole page.

Does GW2 watermark screenshots?

in Account & Technical Support

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We do not have any watermarking on the live game. Watermarking is used for testers under NDA to prevent leaks of confidential information. You have nothing to worry about when it comes to sharing your screenshots unless you are a tester under NDA and are attempting to share unreleased content.

Stay logged in

in Forum and Website Bugs

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Sorry everybody, but we currently have no plans to offer a stay logged in option on the forums. The requirement to log in again every so often is part of our back-end security.

Signatures not working

in Forum and Website Bugs

Posted by: Mark Katzbach

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Mark Katzbach

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These forums use standard BBCode and Textile. However, some features have been turned off purposely. For example, colored or resized text and inline images are disabled on these forums. It’s not that the code doesn’t work, it’s that it has been purposely disabled.

Textile/BB Code?

in Forum and Website Bugs

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Mark Katzbach

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In-line image posting from external sources is disabled on this forum. You are able to attach an image or text file (for crash reports and dxdiags) to your post by clicking on “more posting and formatting options” and clicking “choose file” under “attachments”.

Why is the dev tracker tracking community relations people when they just close posts?

in Forum and Website Bugs

Posted by: Mark Katzbach

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Mark Katzbach

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After having a look at the dev tracker, I have to say I disagree with your assessment that 90% of the tracker is lock notifications. The dev tracker is set up to track all ArenaNet employees, not just the ones whose posts you wish to follow. As such, this feature is working as intended and is not a bug.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Mark Katzbach

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Hey all,

If you have had your account compromised and/or been permanently banned for real money transactions, goldselling or spamming of such thing (or you are unsure of what your permanent ban is for) please post in this thread. At this time, all threads relating to account bans have been merged into this one. To keep things tidy we will continue to move threads on the topic into this thread.

Also, if you are waiting on support to address your ticket, you may want to try our self-help system which is live for testing today. If you are successful with self-help, please update and close your ticket with support in order to reduce the queue length for others who are still waiting for assistance.

Also, once you have control of your account again, it’s worth taking a look on this sticky thread about account security.

(edited by Moderator)

Issues with 'Join In' and playing with party members

in Bugs: Game, Forum, Website

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Hey all,

If you’re having issues playing with party members or with the ‘join in’ feature, please report the issues here with as many details as possible

Examples:

  • Which world you are playing on (or are in overflow from)
  • What map you are on
  • How many people in your party
  • Any other details you can provide

Thank you for your feedback!

Issues with getting in dungeon instances

in Bugs: Game, Forum, Website

Posted by: Mark Katzbach

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Mark Katzbach

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Hey all,

If you’re having issues with getting into dungeon instances, please report the issues here with as many details as possible

Examples:

  • Which dungeon
  • If you are joining through the pop-up dialogue or by walking up to the entry point
  • How many people in the party tried creating the instance
  • Any other details you can provide

Thank you for your feedback!

Something I noticed about the guilds sub-forum

in Forum and Website Bugs

Posted by: Mark Katzbach

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Mark Katzbach

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This is working as intended.

About Fan-Generated Content

in Community Creations

Posted by: Mark Katzbach

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Mark Katzbach

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This forum is the place to post yours or others’ fan created content. If you have a cool piece of fan-art, machinima, or other piece of content that you or somebody else has created and you want to show it off, this is the place to do it. So please, post your cool stuff in this subforum. As always, please make sure all content abides by the forum code of conduct (this means no NSFW images, videos, links, etc).

Also, if you have comments about a particular piece, we do encourage you to post your comments in the comments site of where the content originates. Not all content-creators post on these forums and may not see your comments if they are only posted here.

Note: Gameplay videos, links to blogs and other such informative content should be posted in Linksville.

WvWvW - Server Population- full always win

in Bugs: Game, Forum, Website

Posted by: Mark Katzbach

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Mark Katzbach

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As stated by Mira, this is not a bug. The 24-hour rounds are to get worlds matched up against other worlds who place near the same in WvW matches. Once matches balance out some, we will turn on the full two-week rounds. Winners won’t come down to which worlds have more players in WvW because worlds will be matched against more evenly matched worlds.

I hope this helps to address your concerns.

Hola! :) (dev tracker in spanish?) [Merged]

in Forum and Website Bugs

Posted by: Mark Katzbach

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Mark Katzbach

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Thanks for reporting this. I happened to notice this at the same time myself. I will be notifying the appropriate staff to have a look at this odd behavior.

Account Hacked? Permanently Banned? Post here! [merged]

in Account & Technical Support

Posted by: Mark Katzbach

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Mark Katzbach

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Hey all,

If you have had your account compromised and/or been permanently banned for real money transactions, goldselling or spamming of such thing (or you are unsure of what your permanent ban is for) please post in this thread. At this time, all threads relating to account bans have been merged into this one. To keep things tidy we will continue to move threads on the topic into this thread.

Also, if you are waiting on support to address your ticket, you may want to try our self-help system which is live for testing today. If you are successful with self-help, please update and close your ticket with support in order to reduce the queue length for others who are still waiting for assistance.

Also, once you have control of your account again, it’s worth taking a look on this sticky thread about account security.

(edited by Moderator)

Forum replacing my numbers with words

in Forum and Website Bugs

Posted by: Mark Katzbach

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This is an error with the forum swear filter. We will look into correcting this issue. Thanks for bringing it to our attention.

Players Helping Players - How this forum works

in Players Helping Players

Posted by: Mark Katzbach

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Hey all, just an introductory sticky to get you started.

This subforum is here for you all to get help from each other. There are a number of things that come up that aren’t really support issues that other players can help answer. So, this forum is here for you guys to help each other. Anything from gameplay questions to “will my computer run GW2” is appropriate. Want to know how to make pies, soup or stew while crafting as a cook? How about what certain traits do? Ask here and get help from your fellow players!

Signature code?

in Forum and Website Bugs

Posted by: Mark Katzbach

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Signatures are text-only, 3 lines at 100 characters each.

Deluxe Edition - Golem Banker

in Forum and Website Bugs

Posted by: Mark Katzbach

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If you mouse over the Golem Banker on this page it says “…at your command for five days…” I am sorry you were unaware that the golem banker was a limited item, however it was clearly stated that it was a limited time usage item.

Game Status Update - 02:27, 5 September 2012 (UTC)

in News and Announcements

Posted by: Mark Katzbach

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Please see the latest game status update on the wiki: http://wiki.guildwars2.com/wiki/Game_status_updates

Transferring a Guild to another server

in Account & Technical Support

Posted by: Mark Katzbach

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Guilds are not world-based. Your guild exists on all worlds and can have members from multiple worlds. Influence and upgrades do not carry between worlds, but chat works between worlds.

6 day old unanswered ticket.

in Account & Technical Support

Posted by: Mark Katzbach

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Mark Katzbach

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You are not being asked for any personal information, merely a brief description of the issue at hand. Please edit more information into your original post.

Crashing

in Account & Technical Support

Posted by: Mark Katzbach

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If you are experiencing low FPS or FPS drops, please post in this thread with your system specs and driver version. If you have a dxdiag, please attach it to this thread by using the “more posting and formatting options” button.

(edited by Mark Katzbach.9084)

Network Lag [Merged]

in Account & Technical Support

Posted by: Mark Katzbach

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If you are experiencing network lag, please use this thread.

(edited by Moderator)