Deathful Dante, thanks for bringing this up to our attention. We take not of this.
As stated by Cyrus, it would be nice now to perform a full scan of your computer and even maybe change passwords.
Thanks for your understanding. This thread is closed
First, I would like to kindly ask you all to refrain from off topic posting or trying to derail the thread. This is about mesmers, not necromancers – which, by the way are also having their issues looked into, please have a little patience -. Also, thanks for your great feedback and for your great manners. We understand this can be a pretty annoying issue and we thank how you are interacting with Jon Peters and the great effort you are putting in giving im feedback.
Please keep it this way. Thanks for your understanding
MissDo, if you have opened a ticket to support you just have to wait. In any case, I would like to inform you to never send a ticket more than once, as it only delays the process. What you can do is update your ticket if needed.
Support usually takes a bit to answer, please be a bit patient.
Currently Anet can’t refund items bouht by accident, stolen or deleted. However as this seems to be a bug, please feel free to report it and see if they can do something as this is a special case.
There has been some chat of exploits and acussations as usual going on here. Please refrain from that behaviour as it is punishable. If you suspect someone from cheating or hacking, use the in game report tool but refrain from bringing the discussion here.
MoosieofDoom, as soon as there are news regarding the Fractal disconnections you will know. Please don’t open threads like this to try and get the attention of the team, as it doesnt help.
When posting your ticket, please remember not to post any important personal data (like bank accounts, game serial numbers, emails etc) as it can be used for malicious purposes.
Please refrain from engaging in personal accusations of hacking or cheating. If you suspect someone of these activities, please report them unsing the in game tool.
Even if the developers or other Anet members don’t post in the forums, rest assured that they know what is happening. The moderator team is their eyes and we make sure they get feedback on everything.
Thanks for your understanding. This thread is closed.
Remember to check if your mailbox is full. Those mails might be waiting in the “mail limbo” for you to clean up the mailbox and give them a warm welcome
I see a lot of turmoil and frustration in this post, which I see as comprehensible. Regarding communication, the Dev team might not communicate as much because they are busy improving the game but they are aware of everything going on in the forums, as the Moderator team and CC’s are their eyes around here, so please rest assured that they have constant feedback.
Anyway, I would like to remind you all to refrain from using staff call outs in your thread titles. We have to moderate and infract those kind of behaviours, but we rather educate our forum users to not infract the CoC and achieve a more friendly and constructive enviroment on the forums.
There should be no problem at all. Feel free to play when you are on vacation. What you can do – if this makes you feel safer – is activating email authentication in the very rare case that something happens so you can have as proof when you started logging in from the states and when you went back to France.
If you see or suspect someone engaging in botting, please the in game report tool. But please do not open threads like this as they don’t help solving the issue.
We are aware of the general discontent with the Fractals of The Mist being in Lion’s Arch and how this affects server performance, lag and players themselves.
Still, we are thankful for your feedback and will forward it to the team.
This thread is closed. Thanks for your understanding and your effort in helping us improve the game
Thanks for helping this user by giving him the right directions about opening tickets and where to post.
Just one word on the issue, please remember to update the ticket if something happens, not open a new one.
Theads in the suggestions subforum are meant to have ways to improve the game. In this case, it was just a rant. Please refrain from this behaviour in the future.
Please refrain from engaging in personal attacks or other non helpful behaviour. We have seen some unappropriate comments in this thread. Try to be constructive.
There seems to have been some misunderstanding regarding my words.
When I said “good or bad luck” I didn’t mean that the people of this thread specifically are having bad luck. I meant it regarding the other thread about “increased drop rates”. As there is a conflict between these two threads there is were I was aiming luck to come into play. It might have been a poor choice of words and I beg your pardon if it infuriated any of you.
Just to let you know, we are aware of the existance of this thread and the conflict it creates with the other thread. We are gathering feedback on both (and currently, this one seems to be ahead) so we can roll out the possibility of it simply being some good or bad luck with drops.
Please keep the feedback flowing in, and rest assured that we do forward this issues to the team.
Thanks for your understanding and your cooperation
Please refrain from going off topic. The thread is about a user looking for a group to clear instances in a specific way, not to discuss wether skipping is exploiting or unintended.
As this thread has derailed we are closing it. Please refrain from this behaviour in the future. Also, please refrain from using the forums for trading purposes. The Black Lion Trading Post is there for a reason.
If you see or suspect someone of botting, hacking or cheating please report them using the in game report tool. Also, please don’t open threads about it on the forums as they do not help solving the issue.
