Showing Posts For Moderator.1462:

Confusion about In-Game RMT Mail

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Scarypheyes,

As stated by bluestone, please submit a ticket as soon as possible to support and perform a full scan of your system. Also, change your passwords.

If your ticket goes unanswered for 3 or more days, please post your number in this thread. https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/63#post959053

Thanks and good luck

BOTs farming

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from opening bots threads as they do not help us dealing with them. Use the in game report tool as stated above.

Thanks for your udnerstanding. This thread is closed

Fractals of the mist kittenedness

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

You can find the discussion on the fractal disconnections here https://forum-en.gw2archive.eu/forum/game/dungeons/DC-in-fractals-no-way-to-get-back-in/page/6#post963152

Please feel free to join and add your comments to the discussion.

Thanks for your understanding. This thread is closed

Gandhara botting problem

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi Budchgon,

Thanks for your reports. The bots will be dealt with in due time. Please, refrain from making threads like this as they don’t help us solving the issue.

Thanks for your understanding. This thread is closed.

Mounts that compliment the games ingenuity

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refer to this thread for the discussion on mounts and others https://forum-en.gw2archive.eu/forum/game/suggestions/Game-Improvement-Suggestions/page/24#post969020. Feel free to add your contribution to the thread.

Thanks. This thread is closed

Constant crashes, need advice

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Moved, thanks for pointing that up

Flying mounts

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

You can find the mounts suggestion and others in this thread https://forum-en.gw2archive.eu/forum/game/suggestions/Game-Improvement-Suggestions/page/24#post961619

Please feel free to post there.
To keep the forums clean and organised we are closing this thread.
Thanks

Camera Tool exploit

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Offski, could you provide some info about the mentioned addon? Like name and function so we can forward the issue to the team and see if they can deal with it.

Also, as stated always, whenever you feel someone is making use of bots or hacks, please report them so we can identify them and investigate.

Thanks in advance

(edited by Moderator.1462)

Bots are back :(

in Black Lion Trading Co

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you see someone engaging in botting please report them unsing the in game tool.

Also, please refrain from opening threads like this as they do not help the issue at all.

Thanks for your understanding. This thread is closed

Item restoration

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Justin,

Currently, there is no way to restore deleted or stolen items sorry.

Thanks for your understanding

Unauthorized log-in attempt

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As stated by Sindarin, please perform a virus scan as soon as possible. After that, changing your password also helps, and of course keep the mail authentication enabled.

Thanks

"For Great Justice!" over and over...

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you suspect someone of botting, please report them via the in-game function instead of posting their names in the forums. Doing this would be a violation of the Code of Conduct.

Thanks for your understanding

(edited by Moderator)

Why I don't play a game I loved

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Btiger, thanks for your feedback and sorry to see you leave. We will forward the feedback to the team.

This thread is closed. Thanks

Need advice on Sharper Images build

in Mesmer

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this issue seems to be solved, we are closing this thread.
Thanks for helping the community

Will i get ban for doing this?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

HI everyone,

Gusion, you won’t get banned because of that. Its just simple transmogrifying. Feel free to do so.

Thanks

Your game is dead here's why.

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for your feedback. We will forward this hack report to the team. In the mean time, please keep reporting those you see making use of hacks or bots.

This thread is closed. Thanks for your understanding

Pointless speculation on 14/12 necro changes!

in Necromancer

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from trying to derail the thread or get in flame wars. This thread is meant for some healthy speculation so please lets keep it up.

Thanks for your understanding

Moving gold/silver between characters?

in Players Helping Players

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As Vennoth has stated, yiou can deposit gold in your bank with one character and withdrawing it with another.
Thanks for helping this player with his questions. This thread is closed.

Account terminated??

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for helping this user with his/her problem. We are closing this thread.

Thanks

(off topic) Help Me Find XBox Game Gift?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from creating non Gw2 related threads. These are the GW2 forums and discussion on other games does not fit here.

Thanks for your understanding

Do something about botters

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The team is working in dealing with the bots. Please refrain from opening threads like this as they do not help or speed up with the issue.

Thanks for your understanding

The reason why Guild Wars 2 doesn't have X

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from bringing up the WoW/GW2 comparisons. They do not help the the users nor bring up constructive discussion to the forums.

Thanks for your understanding

back at it like crack addicts!

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The team is working in dealing with the bots and they will be gone soon. Pleas refrain from opening threads on the issue as they don’t help nor speed up the process.

Thanks for your understanding

Next Bot Ban Wave?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Sorry but we can’t provide an ETA for that. The team is working on it and they will soon be gone.

Thanks for your understanding

A LFG system needs to be added

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi,

Please refer to this thread https://forum-en.gw2archive.eu/forum/game/suggestions/Game-Improvement-Suggestions/page/24#post910029 for the LFG suggestions and other game improvements.

Thanks for your understanding

Crafting, argh!

in Players Helping Players

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for helping this player. As the issue is solved we are closing this thread.

Thanks

Not everyone got compensation

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi,

Please check this thread, it has some answers that might help you with this issue https://forum-en.gw2archive.eu/forum/support/account/Ancient-Karka-Box/first#post943221

Thanks for your understanding

Any official news on those karka chests?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for forwarding us your concerns. We take note of it and will send your request on this issue to the team.

Also, for your interest I leave you this thread here in case it can be useful or have answers you might need

https://forum-en.gw2archive.eu/forum/support/account/Ancient-Karka-Box/first#post942972

Please, keep this thread civil and constructive.

Thanks for your understanding

Account Issue

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi,

Seeing how your friend’s ticket is older than 3 days, please have him post his number here https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/62#post941330 so it can be taken as priority.

Thanks and good luck

No chest?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Budchgon,

Please refer to this thread for an official statement from ANet on the Karka chest
https://forum-en.gw2archive.eu/forum/support/account/Ancient-Karka-Box/first#post941809

Thanks.

what does this flame effect means?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for answering this user’s question.

This thread is closed

What is happening?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Denis Strasse,

If you have submited a ticket you just need to wait a bit until support gets in contact with you.

If your ticket is 3 days or older, please post your number here so it can be taken as a priority https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/62#post933254

Thanks

Bye Till Necro is fixed.

in Necromancer

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from creating threads like this, as they do not help the forums or the users

This thread is closed. Thanks

My email address was changed

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Dark Phoenix,

Your computer might be compromised. Have you checked for malicious software?
Also if you have sent a ticket to support you just need to wait a bit, they will answer you soon.

For the future, having the mail authenticator activated helps a lot with account security.

Thanks and good luck

change email address of the account?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

By request of the OP we are closing this thread.
Thanks

Karka BOX

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refer to this thread for the discussion of this issue
https://forum-en.gw2archive.eu/forum/support/account/Ancient-Karka-Box/first#post941809

Thanks

the downed state!?

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from engaging in personal flamewars. Keep this thread constructive and friendly.

Thanks

Guild UI bug which caused Guild deletion

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this thread is already in the stiky thread for guild bugs, we are closing it.

Thanks for your understanding

unhappy with the server

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from creating threads that have no relation with the forum. This is a bug report forum and there is no report here.

We are closing this thread.
Thanks

Autoloot not working

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for your answers. As this question is solved, we are closing this thread.

Thanks

Lost shores disconnection issue

in Players Helping Players

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this issue has been solved, we are closing this thread.

Thanks

Rangers are OP

in Ranger

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are reopening this thread because it was mistakenly closed. We are sorry for the inconvenience.

Thanks for your understanding

Trying to understand the banns

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As stated, you accounts might have been compromised and that is what led to you getting your accounts suspended. Using a strong password, as well as having the mail authentication activated prevents this from happening.

Your reports are useful, and bots will eventually be dealt with. We thank your for your help.

This thread is closed. Thanks for your understanding

Piken Square vs. Augury Rock vs. Riverside

in WvW

Posted by: Moderator.1462

Moderator.1462

HI everyone,

Please refrain from posting videos that show people hacking or cheating as it is considered character assassination. Use the in game report tool and the hackers will be dealt with.

Thanks for your understanding

(edited by Moderator)

Unable to purchase game for friend

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi nbvcxz,

If you have submited a ticket you just need to wait a bit. If 3 or more days have passed please submit your ticket number in this thread https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/61#post919968.

Thanks

Stop locking threads to cover your problems

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Disco,

The original thread was locked probably because it had run its course and was no longer needed. If you think this action was wrong please write a mail to forums@arena.net

Thanks for your understanding

Account restoration merged thread, deleted?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Disco,

If you check the link, you can see that the thread is still on the forum. It possibly has dropped to the second page of the forums.

Thanks.

Guardian Nerfffff

in Guardian

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Wall of Reflection interaction with gravelings in AC was unintended and it was fixed.

This thread is closed. Thanks

Mesmer phantasm delay

in Mesmer

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refer to the posts linked by Navi for the discussion on Phantasms and a message from Jon Peters.

Thanks. This thread is closed

Teleporting gatherer bots

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this issue has been reported and to prevent the thread from derailing we are going to close it. As CC Eva said, thanks for your reports. Be sure that the hackers will be dealt with.