Showing Posts For Moderator.1462:

Teleport/Speed hack

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you suspect someone of hacking or botting, please report them using the report tool in game but do not open threads about it as it does not help. Besides, threads that have pics/videos of the user are considered as character assassination and infracted, so please refrain from this behaviour.

Thanks for your understanding. This thread is closed.

Sick of complaints. There is no turn around.

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from opening thread that are simply a rant or a complain with no constructive discussion.

We are closing this thread. Thanks for your understanding

The Worst thing that has happened to GW2

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from engaging in personal wars. Keep the forums constructive and friendly.

Thanks

High Ranked players & Commanders hacked [Merged]

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for the feedback. Jumping here to tell you that, for those who have been hacked, the first thing they must do is open a ticket.

Thanks again for the feedback and keep them coming.

Commander hackings in RoS [Merged threads link inside]

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are gathering feedback on this issue of Commanders and High Ranked players being hacked in the following thread:

https://forum-en.gw2archive.eu/forum/support/account/Further-Hackings-on-Higher-Ranked-Players/first#post832525

Please feel free to report whateer feedback you have there. As stated inside we are going to forward this issue to the team.

Thanks. In the interest of keeping the forum clean, we are closing this thread

(edited by Moderator)

High Ranked players & Commanders hacked [Merged]

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please keep providing us with as much feedback regarding this issue as possible. We will make sure the issue is forwarded to the team.

Thanks

Guild Wars IS an MMO

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from going off topic or engaging in personal flame wars. Keep the forum constructive and friendly.

Thanks for your understanding

Stop making Topics About the New Dungeon

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi,

Please refrain from making threads that do not add constructive discussion to the forums.

We are closing this thread. Thanks

Wierds moves in WvW

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If you suspect someone of hacking or botting, please report them using the in game report tool, but don’t open threads about it as they don’t help or speed up the issue.

We are closing this thread. Thanks for your understanding

(edited by Moderator)

Message Supressed

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for your feedback. We will notify the team about the issues you have posted here (commanders supressed, far too long superssion time, goldsellers avoiding it, etc…).

[Solution] Fractal Parties

in Fractals, Dungeons & Raids

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As Ivonbeton has posted, please refer to that thread for discussion on this idea.
https://forum-en.gw2archive.eu/forum/game/suggestions/Unifying-the-FotM-playerbase/first#post779585

In the itnerest of keeping the forums organised, we are closing this thread. Thanks

Accused of Forum infraction: Mistake?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Kitty La Boom Boom,

Don’t worry, you don’t have infractions on your list. Anyway, if you ever feel that you might have got an infraction unjustly please send an Email to forums@arena.net and the issue will be looked into.

Thanks for your understanding

Issues With Ride The Lightening

in Elementalist

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this issue is answered, we are closing the thread.

Thanks for your understanding and for helping the community

Is Canach bugged?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi,

Yes, Canach seems to be bugged. We have created a merging of threads to gather feedback on this issue

https://forum-en.gw2archive.eu/forum/support/bugs/Canach-Bugged-Merged-Threads/page/2#post761446

Thanks for your udnerstanding

What in the world is GMT

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As stated GMT stands for Geenwich Mean Time, the timezone for some counties in Europe.

As the issue is answered we are closing the thread.

Thanks

Canach Bugged [Merged Threads]

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

we have created this thread to gather feedback on the Canach Bugged issue.

Please, keep the discussion friendly and constructive.

Thanks

WTH?? disconnected at end of event?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are gathering your concerns and feedback on the lost shores event and the lag on this thread

https://forum-en.gw2archive.eu/forum/game/gw2/Lost-Shores-event-lag-concerns-comments-Merged-Threads/page/3#post760873

Please feel free to join in.

Thanks for your understanding

Lost Shores event lag concerns & comments [Merged Threads]

in The Lost Shores

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We have merged threads related to the Lost Shores event lag so you can share your concerns and give us some feedback on the issue.

We ask you to please, be friendly and constructive. We understand that this can be very frustrating.

Thanks for your understanding

Feedback on Lost Shores

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are trying to gather all your comments on the event and the lag issue on the following thread

https://forum-en.gw2archive.eu/forum/game/gw2/Lost-Shores-event-lag-concerns-comments-Merged-Threads/page/3#post760768

Please feel free to join in and give us some feedback.

In the interest of keeping the forums clear we are going to close this thread. Thanks for your understanding

So, no more blasts on evasive arcana [Merged]

in Elementalist

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from personal attacks and going off topic. Keep the thread friendly and constructive.

Thanks

Undeserved Ban

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

This thread has gone off topic. We are closing it. Please refrain from this behaviour in the future.

Thanks

Against De-promoting 'Holy Trinity'

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

There is a thread dedicated to suggestions. You can find it here:

https://forum-en.gw2archive.eu/forum/game/suggestions/Game-Improvement-Suggestions/page/21#post756885

Please feel free to add whatever suggestions you have that could improve the game.

Thanks

Undeserved Ban

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi OneBadBasterd,

I see you have already opened a ticket. For now, you just need to be a little bit patient and wait. The answer will take about 2 days, and in the meantime feel free to join the discussion on this thread

https://forum-en.gw2archive.eu/forum/support/account/Blocked-Suspended-Terminated-Player-Comments/page/53#post758396

Should the answer take more than 3 days, please post your ticket number in this thread so it can be taken as priority

https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/45#post658858

Thanks for your understanding

(edited by Moderator.1462)

Mounts

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

For suggestions, please refer to the following topic:

https://forum-en.gw2archive.eu/forum/game/suggestions/Game-Improvement-Suggestions/page/21#post755963

This thread is closed. Thanks

Can I re-use a name?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this issue is answered, we are closing the thread.

Thanks for your understanding

About the CoC and voicing our opinions

in Elementalist

Posted by: Moderator.1462

Moderator.1462

Hi everytone,

Thibash, if you think that the actions taken by a mod are wrong, please send an email to forums@arena.net and the issue will be looked into.

As this thread has been answered, we are closing it. Thanks for your understanding

About the CoC and voicing our opinions

in Elementalist

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

If by reply you mean answering to a post we have made, yes, its allowed as long as it is withing the CoC lines. As we say, discussion is welcome but it must be in a friendly and constructive manner.

Thanks for your understanding

About the CoC and voicing our opinions

in Elementalist

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Facepunch, the best way really to call the attention of the devs is to keep a constructive and polite thread and discussion. It is the labour of the moderator team, as well, to forward important concerns of the community to the staff, even though they browse the forums and take good note of what the community is speaking about.

Thanks for your understanding

(edited by Moderator)

A list of suggestions. My list.

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please freel free to join the suggestions thread in this forum:
https://forum-en.gw2archive.eu/forum/game/suggestions/Game-Improvement-Suggestions/page/21#post755233

Thanks for your understanding

Duel System, Inspect, and Mounts

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please feel free to join in the current game improvement suggestions thread with anything you consider that could help improve GW2

https://forum-en.gw2archive.eu/forum/game/suggestions/Game-Improvement-Suggestions/page/14#post295800

Thanks

name and password you enter is invalid

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this issue is solved, we close the thread. Thanks for your understanding

When will the update be availible?

in The Lost Shores

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refer to the following thread for the official discussion and concerns on the upcoming patch:

https://forum-en.gw2archive.eu/forum/game/gw2/Patch-concerns-thread-merged-threads/page/3#post742870

In the interest of keeping the forums clean, we are closing this thread.

Thanks for your understanding

Sooo...The patch is at noon PST, right?

in The Lost Shores

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please, refer to this thread for the official discussion and concerns on the upcoming patch

https://forum-en.gw2archive.eu/forum/game/gw2/Patch-concerns-thread-merged-threads/page/3#post742870

In the interest of keeping the forums clean, we are closing this thread. Thanks for your understanding

Weekend event keys problems [Merged]

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please contact tech support and explain them your situation https://en.support.guildwars2.com/

Thanks for your understanding

Trading Post Botting

in Black Lion Trading Co

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Bans usually take a bit but rest assured that bots are dealt with

Thanks for your understanding

Still unable to buy gems from the uk

in Black Lion Trading Co

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The issue is being looked into. As soon as we have any news, we will inform you. WE ask you to be a little bit patient please.

We are closing this thread. Thanks for your understanding

Disconnects and "Incorrect Password" Message [merged]

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Francisling,

I reccomend you to perform a full scan of your system looking for viruses or other potential malicious software and enable account authentication, as well as changing your password (game and email one).

If the problem persist open a ticket to technical support as soon as possible.

Thanks for your understanding

Engineer Trait: Deployable Turrets

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi,

Please feel free to add any bug you encounter to the Engineer bug list on thsi thread

https://forum-en.gw2archive.eu/forum/professions/engineer/Engineer-bugs-compilation

Thanks for your understanding

cannot buy gems because of an error

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Flimflam,

There is already a thread with discussion on this topic. Please, feel free to join

https://forum-en.gw2archive.eu/forum/support/tech/Gem-Store-purchase-error-thread-Merged/first#post738934

In the interest of keeping the forums clean, we are closing this thread. Thanks for your understanding

Banned account

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Aerou,

The first thing you must do is open a ticket to customer support to inform of this issue. In the mean time you can join the discussion on this thread regarding this problem:
https://forum-en.gw2archive.eu/forum/support/account/Blocked-Suspended-Terminated-Player-Comments/page/47#post726819

Support will usually take a couple of days to answer with a solution. If not please post your ticket number in the thread for 3 or more days tickets open.

Good luck and thanks for your understanding

Why arent the bugs being corrected?

in Fractals, Dungeons & Raids

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for your feedback and concers on the game bugs. Be sure they will be dealt with soon.

In the interest of keeping the forums clean we are closing this thread. Thanks for your understanding

Gem Store payment broken

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

HI,

Please refer to the following thread for the discussion on this issue:
https://forum-en.gw2archive.eu/forum/support/tech/Gem-Store-purchase-error-thread-Merged/first#post738510

Thanks for your understanding

Gem store

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please, join in the discussion for this error in the following thread
https://forum-en.gw2archive.eu/forum/support/tech/Gem-Store-purchase-error-thread-Merged/first#post738473

In the interest of keeping the forums clean, we are closing this thread.
Thanks for your understanding

Gem Store purchase error thread [Merged]

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

HI everyone,

Currently, the gemstore is experiencing some problems with Europe. The problem is being looked into. As soon as there are news, we will inform you.

Thanks for your understanding

Dulfy has been banned.

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone

As already stated by some users, the forums are not the best place to post information or links like this one. It is indeed unfortunate that Dulfy has been banned but this is a personal issue that she, and no one else, needs to clarify with Customer Support. Rest assured that at the moment Customer Support is working hard to restore the accounts of players that were not botting but got reported .

We are closing this thread. Thanks for your understanding

Is this the freaking D3 forums?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for your feedback and concerns but this thread has derailed. Hence, we are closing it.

Thanks for your understanding

Mesmer overpowered and unbalances teams

in Mesmer

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refrain from making threads like this that provide no useful data and are only a rant.

This thread is closed. Thanks for your understanding

9/11 Blacktide vs Desolation vs Vizunah Square

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone. In the interest of allowing the worlds to have a place to discuss their matches, we’re going to re-open this thread one last time. We have taken the time to clean this thread up and there was a lot to be cleaned out. These threads are for discussing WvWvW. If any further infractions are commited as those that have been cleaned, this thread will be closed and infractors will be dealt with. Thanks for your understanding

9/11 Blacktide vs Desolation vs Vizunah Square

in WvW

Posted by: Moderator.1462

Moderator.1462

Temporarily locking for clean up

Why is my account got suspended?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi protien,

What you have to do is open a ticket to support as soon as possible eplaining your situation. In the mean time, please feel free to join in the conversation of this issue in the threads you will find in this forum

Thanks for your understanding