Hi,
Yuml, please post in this thread above, as Zaken suggested.
For the others, have a look a this thread: How to submit a ticket and update your tickets with the required information if they are missing.
The thread is locked, thanks for your understanding.
Hi,
Zaken is right, you’ll need to wait at least 24 to 48 hours. Have a look at this thread: How to submit a ticket. And check if you gave the required information.
The topic is locked, thanks for your contribution.
Is it possible to stop the email authentication on log in?
in Account & Technical Support
Posted by: Moderator.9672
Hi,
You can disable email authentication with the help of the Support. Contact the team by filing a ticket through the “Ask a Question” tab on that linked page.
Thanks for your help.
Hi,
Veljko is right, please stay in touch with the support to have this issue resolved.
Have a look at this thread: How to submit a ticket and check if you gave the required information. If not, please update your ticket.
Thanks for your contribution.
Hi,
Please stay in touch with the support and have a look at this thread: How to submit a ticket. If the required information are missing, update one of the two tickets you have sent.
Then close the duplicate one. Like Zaken and Calico said, creating multiple tickets delays your response.
The thead is now locked, thanks for you help.
Friend hasn't been able to play for 2 months due to a hacker.
in Account & Technical Support
Posted by: Moderator.9672
Hi,
Only the support is able to help you in such situation.
Please ask your friend to stay in touch with them.
http://en.support.guildwars2.com/app/account/support/session/L3RpbWUvMTM0Nzk1MDgwNS9zaWQvNlhtU3B4Nmw%3D
The thread is now locked.
Hi,
We are aware of the Login issues.
We are working to solve them, and apologize for the inconvenience.
We thank you for your patience and understanding.
Hi,
As dhodgie mentioned, we are ware of these login issues.
We do apologize for the inconvenience and thank you for your patience and understanding.
Hi,
Please get in touch with them to have this issue resolved.
Have a look at this thread: How to submit a ticket before submitting it, in order to give all required information.
Thanks for you contribution.
Hi,
We are aware of the login issues.
We are working to solve them, and apologize for the inconvenience.
Thank you for your patience!
Hi,
Please get in touch with the support to have this issue resolved.
Thanks for your contribution, the thread is now locked.
Blocked/Suspended/Terminated -- Player Comments
in Account & Technical Support
Posted by: Moderator.9672
Hi,
Please help keep these forums a productive and friendly place by posting in a respectful tone.
Please, have a look at our forum Code of Conduct
Users breaking those rules risk an infraction
Hi,
Like stygon mentioned, there is already a merged thread about this topic. For more visibility, please post into it.
This topic is now locked, thanks for you contribution.
Can we report bots on the forums via screenshot?
in Account & Technical Support
Posted by: Moderator.9672
Hi,
You should have a look at our forum Code of Conduct. Character Assassination is expressly forbidden.
To report bots, please either use the in-game tool or report them directly contacting the support.
The thread is now locked, thanks for your help.
(edited by Moderator.9672)
Hi,
Since the conversation drifts and seems to have run its course, the thread is now locked.
Thanks for you contribution.
Hi,
For more visibility the threads were merged, please refrain from making duplicate threads about this topic.
Users breaking those rules risk an infraction, for more information, please have a look at our forum Code of Conduct
(edited by Moderator.9672)
Hi,
The best thing players can do is keep on reporting every incident of suspected botting behavior using either the in-game tool or contacting directly the support. Thanks for the continued reports and everyone’s patience.
Thanks for your help, the topic is now locked.
(edited by Moderator.9672)
Hi,
Please stay in touch with the support, they will help you have this issue resolved.
Have a look at this thread How to submit a ticket and update your ticket if the required information are missing.
You are invited to wait at least 3 days before posting for a review, please read this topic for more information: Tickets for Review.
The thread is now locked, thanks for your contribution.
Hi,
Please, stay in touch with the support, they will help you have this issue resolved.
Have a look at this thread: How to submit a ticket, and update your ticket if the required information are missing.
The topic is now locked, thanks for your contribution.
Hi,
Have a look at this thread: How to Submit a ticket and check if you gave the required information when you sent your ticket.
If not, please update it. The support is the only one to be able to resolve this issue.
If your issue has not been resolved in four days or more, please read this thread here.
The thread is now locked, thanks for your understanding.
Hi,
In order to change your login name, we invite you to get in touch with the support here.
Please have a look at this thread: How to submit a ticket before submitting it.
This topic is now locked, thanks for your contribution.
Hi,
You can disable email authentication with the help of the Support. Contact the team by filing a ticket through the “Ask a Question” tab on that linked page.
The thread is now locked, thanks for your contribution.
Hi,
Please, contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you.
I will not buy another expansion of GW2 until email confirmation is gone
in Account & Technical Support
Posted by: Moderator.9672
Hi,
As MajorKong said, you can disable email authentication with the help of the Support. Contact the team by filing a ticket through the “Ask a Question” tab on that linked page.
This topic is now locked, thanks for your help.
Hi,
Please help keep these forums a productive and friendly place by posting in a respectful tone.
Users breaking those rules risk an infraction.
For more information, please have a look at our forum Code of Conduct
Hi,
Remember to post in a respectful tone, providing meaningful contribution to the topic.
Users breaking those rules risk an infraction.
For more information, please have a look at our forum Code of Conduct
Hi,
In order to update your email address, you have to get in touch with the support here.
This thread is now locked, thanks for your understanding.
Hi everybody,
Please have a look at this thread as mentioned above: https://forum-en.gw2archive.eu/forum/game/gw2/On-Botting-and-What-We-re-Doing-About-It
And as roqoco suggested, keep on reporting any bots you see.
The topic is now locked, thanks for your contribution.
Hi,
Please ask your friend to create a ticket to have this issue resolved. Have a look at this thread: How to submit a technical support ticket before submitting it.
This topic is now locked, thanks for your contribution.
Is AFKing with auto-attack enabled skills on DE spawns a bannable offense?
in Account & Technical Support
Posted by: Moderator.9672
Hi,
This topic has already been addressed Here.
Here is the link for the Policy about Third-Party Programs.
This topic is now locked, thanks for your contribution.
Hi,
To have these issues resolved, please open a ticket or stay in touch with the support. Have a look at this thread Here: “How to submit a ticket” and update your ticket with the required information.
This topic is now locked, thanks for your contribution.
When will reserved names from GW1 be freed up?
in Account & Technical Support
Posted by: Moderator.9672
Hi,
As Flame Haze.1758 said, you should check this thread above till an update is made.
This topic is now locked, thanks for your contribution.
Hi,
The ticket has just been submitted today, you are invited to wait at least 3 days before posting.
Please read this thread : “How to submit a ticket” and update your ticket with the required information.
Your question has already been answered, please have a look at this thread here.
This topic is now locked, thank you for your understanding.
Hi,
Please stay in touch with the support to have this issue resolved.
Check that you put all required information in your ticket when submitting it. If not, please update it as suggested here: How to submit a ticket.
The thread is now locked, thanks for your contribution.
(edited by Moderator.9672)
Hi,
The ticket has just been submitted today, you are invited to wait at least 3 days before posting here.
Have a look at this thread: How to Submit a ticket and check if you gave the required information when you sent your ticket.
If not, please update it. The support is the only one to be able to resolve this issue.
The thread is now locked, thanks for your understanding.
Hi,
Please, for that kind of issues always get in touch with the support.
Before submitting your ticket, have a look at this thread:
How to submit a ticket in order to give the required information.
The thread is now locked, thanks for your contribution.
Hi,
Please help keep these forums a productive and friendly place by posting in a respectful tone and providing meaningful contribution to the topic.
Users breaking those rules risk an infraction.
For more information, please have a look at our forum Code of Conduct
Hi,
Since this issue is resolved, the topic is now locked and moved to the sub-forum: Players Helping Players.
Thanks for your help.
My initial account Authentication email never came
in Account & Technical Support
Posted by: Moderator.9672
Hi,
As a first step you can get in touch with the support.
Please, have a look at this thread: How to submit a ticket and submit one.
Guild moved to a full server, cannot follow.
in Account & Technical Support
Posted by: Moderator.9672
Hi,
Please have a look at what Gaile Gray said in this topic: Server transfers.
This thread is now locked, thank you all for your contribution.
Hi,
Anonymouse is right, but you can still disable email authentication with the help of the Support. Contact the team by filing a ticket through the “Ask a Question” tab on that linked page.
This thread is now locked, thanks for your contribution.
Hi,
You will find an answer having a look at this thread here:
Server Transfer.
This thread is now locked, thanks for your contribution.
Hi,
Please help keep these forums a productive and friendly place by posting in a respectful tone and providing meaningful contribution to the topic.
Users breaking those rules risk an infraction.
For more information, please have a look at our forum Code of Conduct
Hi,
Please have a look at this topic here about posting in this sub-forum: How to report bugs
Once the bug reported, please refrain from discussing or bumping the thread.
Thanks for your understanding.
Users breaking those rules risk an infraction.
For more information, please have a look at our forum Code of Conduct
Hi,
Please help keep these forums a productive place by providing meaningful contribution to the topic.
Users breaking those rules risk an infraction.
For more information, please have a look at our forum Code of Conduct
Hi,
Please stay in touch with the support to have this issue resolved.
You can have a look to this thread: How to submit a ticket. Updating your ticket with all required information will help you get a faster answer.
This topic will now be locked, thanks for your understanding.
Banned, i didnt do nothing wrong at least i hope so
in Account & Technical Support
Posted by: Moderator.9672
Hi,
Rajani Isa exactly suggested what should be done.
Have a look to this thread How to submit a ticket to put all required information before submitting your ticket.
This thread will now be locked, thanks for your contribution.
Hi,
Please, to have this issue resolved, you should create a ticket.
Have a look at this thread: How to Submit a ticket before submitting it.
You can also post in this thread: Gem Store Questions-issues
This topic will now be locked, thanks for your understanding.
(edited by Moderator.9672)
Hi,
Thanks for your suggestions.
This thread will now be locked and moved to the appropriate Sub-forum: Suggestions