Showing Posts For Moderator.9672:

Need to remove authentication, email has been hacked.

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

As said above, please contact the support in such cases.

We lock this topic and thank you for your contributions.

(edited by Moderator.9672)

Quick question

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

as mentioned above, please get in touch with the support to have this issue resolved.

Thanks for your contributions

Banned for character name

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic and advise you to get in touch with the support to have this issue resolved.

Wrongly banned for botting!

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

as mentioned above, please wait till the support gives you an answer about this issue.

We now lock this topic and thank you for your contributions.

Account Hacked

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic and advise you to wait till the support gives you an answer.

Please, read this thread about submitting a ticket here.

To get in touch with the support click here.

Thanks for your contributions

Is Email Switch possible?

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

As mentioned above, please submit a support ticket to have your email address updated.

We now lock this topic, thanks for your contribution

Name Reservations - Still waiting

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Like mentioned above, please refer to this thread Here regarding the character name.

Thank you for your contributions, we now lock this thread.

A way to change email?

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

In order to update your email address, we invite you to get in touch with the support here.

We now lock this thread.

Thanks for your understanding

Need forum admin help pls

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Please, use the report button instead of making admins/moderators call-outs.

We now lock this thread, thanks for your understanding.

Karma Reimbursement

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Please stay in touch with the support, they’ll give you soon an answer.

We now lock this topic, thanks for your contributions.

how to change my email address?

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

In order to update your email address, we invite you to get in touch with the support here.

We now lock this topic, thanks for your understanding.

Texmod is allowed or bannable?

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

Like mentioned above, please refer to this thread here.

We now lock this topic.

Thanks for your contributions.

So many issues could have been fixed before

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

as this conversation seems to have run its course, the thread will now be locked.

Thanks for your contributions and suggestions.

Goodbye

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi everybody,

as this conversation seems to have run its course, the thread will now be locked.

Thanks for your contributions.

DR is good - its the only thing saving the game.

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

This conversation seems to have run its course, the thread will now be locked.

Thanks for your contributions.

ArenaNet is great.

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

Please, remember to stay on topic when posting, off-topic posts will be deleted and infracted.

Thanks for your understanding

All 5 pets despawn and go on cd when turned into a Moa

in Necromancer

Posted by: Moderator.9672

Moderator.9672

Hi,

Please help keep these forums a productive and friendly place by posting in a respectful tone.

so, BOTS, in Queensdale

in Dynamic Events

Posted by: Moderator.9672

Moderator.9672

Hi,

we now proceed to lock this topic and advise you to read this thread here.

Thanks for your contributions

Incorrect email showing on the forums

in Forum and Website Bugs

Posted by: Moderator.9672

Moderator.9672

Hi,

Since this is not a bug, we now proceed to lock this topic.

Thanks for your contribution

OP thief = most unbalanced class ever

in Thief

Posted by: Moderator.9672

Moderator.9672

Hi,

as this conversation seems to have run its course, the thread will now be locked.

Thanks for your contributions.

I'm a bit worried when farming.

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

Please refer to this thread regarding this issue.

We now proceed to lock this topic.

Thanks for your contribution

Changing Email address on account

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

In order to update your email address, we invite you to get in touch with the support here.

We now proceed to lock this thread.

Thanks for your understanding

Restoring items after account cleaned out?

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Please find the answer to your question regarding item restoration here and
there.

Concerning the server transfer, we invite you to get in touch again with the support, updating your ticket.

We now proceed to lock this thread.

Thank your for your contribution

Tired of copy-paste responses that don't even make sense.

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

First we advise you to update your ticket explaining why their answer is disappointing you.

Secondly we now proceed to lock this thread as it is not related to an account issue.

Thank you for your understanding

I love this game- Reasons why [Merged]

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

merging

just worth noting the hacker

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

as mentioned above, change your password and then get in touch with the support in order to have your account checked.

You can contact them here.

We now lock this topic

after changing guild wars 1 password i lost my accoutn

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic and advise you to read the thread How to submit a ticket here.

Thank you for your understanding

Guilds transfer from Blackgate to Dragonbrand for WvW

in WvW

Posted by: Moderator.9672

Moderator.9672

Hi,

Since this thread is drifting, we now lock it.

Thanks for your contribution.

(edited by Moderator.9672)

Mounts [Merged]

in Suggestions

Posted by: Moderator.9672

Moderator.9672

Merging

Account is disabled but I really useless BOT

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic and advise you to get in touch with the support to have this issue resolved.

My mistake when purchasing exotic armor at Karma-vendor (light instead of heavy)

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We invite your to read the same topic here, where you can get an answer to your question.

We now lock this topic and thank you for your contribution

Endgame

in Fractals, Dungeons & Raids

Posted by: Moderator.9672

Moderator.9672

Hi,

as the topic is currently drifting, we now lock it.

Thanks for your contribution

(edited by Moderator.9672)

guardian need a buff

in Guardian

Posted by: Moderator.9672

Moderator.9672

Hi,

The topic is now locked as it is drifting.

Login attempts...

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

You are advised to change your password through Account Management.

For further information, please have a look at this page here.

We now lock this topic and thank you for your contribution.

Thank You Anet

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

To have your e-mail changed, we invite you to create another ticket indeed.

To get in touch with the support please click here.

We now lock this topic.

Thanks for your contribution

Upgrading From Normal Edition To Collectors Edition

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,
We lock this topic and advise you to get in touch with the support to have this issue resolved.

Hacker Still Online

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We now lock this topic as it was answered.

Thanks for your contribution

No item refunds after hack

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We advise you to read the same discussion here, where you’ll find further information.

We now lock this topic.

Underwater Combat: The issues I have with it

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic as the bug about the invulnerability of underwater mobs was already reported in this thread here.

Thanks for your contribution

Grouping with more than 5 people

in Suggestions

Posted by: Moderator.9672

Moderator.9672

Hi,

We thank you for your suggestion and contribution, we now lock this topic.

Is there a hack letting players ignore terrain?

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic and advise you to get in touch with the support in order to report what you have seen.

Trader Without Preview Option WTF

in Black Lion Trading Co

Posted by: Moderator.9672

Moderator.9672

Hi,

We invite you to read the discussion about the same topic created here.

We now lock this thread and thank you for your contribution.

No, you don't get to play "however you want."

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic and invite you to read or post in this thread here

Thank for your contribution

Not getting all of my dungeon tokens

in Bugs: Game, Forum, Website

Posted by: Moderator.9672

Moderator.9672

merging

XML error attempting link GW1 account

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Since the issue is now resolved, we lock this topic.

Thanks for your contribution

Game losing its appeal?

in Guild Wars 2 Discussion

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic as it is now drifting. If you have suggestions about the game, please post in the appropriate section of the forum.

Thank you for your contribution and understanding.

What is the problem with customer service?

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We advise you to get in touch with the support again, updating your ticket and explaining that the answers given didn’t help you in the resolution of your issue.

We lock this topic and thank you for your understanding

Error code 42:0:9001:3928

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

As a first step we advise you to read those advises here about error code 42.

Remote Play

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We advise you to read this topic: Our Policy on Third-Party Programs.

Please, keep an eye on it as Gaile Gray will post soon about our policy.

We lock this topic, thanks for your understanding.

Hacked Account

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

We lock this topic and advise you to get in touch with the support to have this issue resolved.