Guild Wars 2

Hi everyone,

A main thread is opened in the Guild Wars 2 discussion sub forum:
Achievments Bugged about this issue.

This topic here is therefore locked.

Hi formalhaut,

It seems the ticket was submitted on februar 8th, please allow the support team more time to get in touch with you. Wait at least 3 days or more and post in the specific thread for a ticket review: Tickets for Review

Hi,

Please allow the support at least 3 days or more before asking for a review of your ticket in the appropriate thread : Tickets for review 3 days and older.

Since you have already submitted a ticket this topic is now locked.

Hi everyone,

Please try to post and share your ideas in a constructive way. Negative criticism is needed as long as it is respectful and constructive.

This thread is now locked.

Hi,

If you think it could be a bot, it is also possible to take screenshots.

Submit a ticket to the support team with those screenshots and a short explanation of what you suspect.

Thanks for your help.

Hi Mongrar,

While we understand your impatience, it is still required to wait at least 3 days or more before asking for a review of your ticket. Please, post in this specific thread afterwards: Tickets for review 3 days and older.

Since it is not allowed to debate Customer Support decisions and actions on the forums, the topic is now locked.

Thanks for your understanding.

Hi everyone,

Since the same topic is discussed in this thread: Cof Farm Dps warrior only, we would like you to join this initial conversation for more visibility and clarity.

Thanks for your understanding.

Hi everyone,

If you suspect a user is cheating, you can report him using the in-game tool.

You can also submit a ticket to the support. Submitting a ticket will allow you to join a screenshot and a short explanation of what you saw and suspected.

Thanks for your help

Hi everyone,

While we understand the frustration caused by the time you will spend to change the password instead of playing the game, it is still required to do it for the sake of protecting accounts.

For more information, please have a look at this annoucement: Mandatory password change is coming

Thanks for your feedback

Hi everyone,

If you think this could be bots, please report them using the in-game tool. If it’s not possible to click on their name because they go too fast, try to make screenshots.

You can then submit a ticket to the support with this screenshot and a short explanation of what you saw.

Thank you for your help.

Hi,

Only the support will be able to give you an answer and have this issue resolved.

Since you’ve already submitted a ticket, the topic is now locked.

Thanks

Hi,

It is still not possible to transfer a character to a full server. Please have a look at the Update Notes – January 28, 2013 for more information about the new update.

Here is the paragraph about transfers :

World Transfer Fee

It now costs a gem fee to transfer your home world.
Gem fees for world transfers are based on the population of the world you are transferring to.
Each account is still limited to one transfer every 7 days.
Players still cannot transfer to servers that are “Full".

Hi,

We have a swear word filter, so the forums like the game, are filtered for appropriate language.

Hi,

To have this issue resolved, please submit a ticket to the support and it will be looked into.

Thanks for your understanding.

Hi,

An answer about how the infraction system works won’t be given, but you can have a look at our forum Code of Conduct for more information on the rules that have to be followed when posting on the forums.

Thanks for your understanding.

Hi,

Please have a look at our third-party-programms policy here.

The topic is now locked.

Hi everyone,

It seems the conversation has run its course, the thread is now locked.

As a reminder, please do not debate Customer Support decisions on the forums. (forum Code of Conduct)

Thanks for your understanding.

Hi,

Please submit a ticket to the support, they will help you to have this issue resolved.

Hi,

As Loli Ruri suggested, please submit a ticket to the support.

Since the Customer Support actions cannot be debated on the forums according to the forum Code of Conduct, this topic is now locked.

Thanks for your understanding

Hi everyone,

The topic is now locked.

Thanks for your contribution.

Hi,

As a reminder, try to avoid as much as possible comparing Guild Wars 2 to other games when posting.

Please, focus your feedback and contribution on your Guild Wars 2 experience.

Thanks!

Hi,

As CC Eva said in this thread, the team is aware of it.

Please keep on reporting them using the " flag button".

Thanks for your help!

Hi,

Please get in touch with the support as soon as possible to have this issue resolved.

Hi,

Thanks for your suggestion.

As a reminder, if you think any action taken by a moderator was inappropriate, send an e-mail to forums@arena.net and the issue will be looked into.

Hi everyone,

Thanks for your contribution.

Exploiting is a breach of the Guild Wars 2 User Agreement, please report exploits by sending an email at exploits@arena.net

Hi everyone,

Our teams are daily combatting bots in the game, many thanks for your reports!

As a reminder you can report bots either by using the in-game tool or by submitting a ticket to the support.

Thanks for your help!

Hi,

As explained in the forum Code of Conduct, if you have questions regarding the moderation, please send an email to forums@arena.net

Thanks for your contribution

Hi,

Please get in touch with the support as soon as possible.

Hi RockNRoll,

Thanks for your report, but this is not the right place to make it.

Please submit a ticket to the
support and provide this video you made.

Thanks for your help!

Haltus Kain.4578:

When you see someone appear with a name like fhfhfhfhfhf, immediately click on them, right click their portrait, hit ‘report’ and then wait and see what they do.

When you click report, it will open a small window for you to choose what to report them for; once that window’s open, it stays open until you close it, even if they port away.

Please report them as Haltus Kain explained.

On another hand you can report them submitting a ticket and providing the screenshots you took.

Haltus Kain.4578:

https://forum-en.gw2archive.eu/forum/game/gw2/On-Botting-and-What-We-re-Doing-About-It

You not seeing the action being taken doesn’t mean action isn’t being taken.

Exactly, please keep on reporting them.

Many thanks for your help.

Hi,

As suggested above, please submit a ticket to the Support to have this issue resolved.

Thanks for your understanding

Hi deathBy,

Since you posted in the appropriate thread, this one here is locked.

Thanks for your understanding.

Hi,

Please do not debate Customer Support actions on the forums.

Thanks for your understanding.

Hi,

Please submit a ticket to have this issue resolved, anyone here but the support can help you in such cases.

As a reminder, never put your account details on the forums.

Thanks for your understanding

Hi everyone,

Please do not debate Customer Support actions on the forums.

To have more information on the issue, or to have it resolved, please stay in touch with the support.

Hi everyone,

Please do not debate customer support actions or decisions on the forums. Please do not create petitions or make what essentially are “+1” or “I agree” posts. All are prohibited by the Rules of Conduct in order to keep the forum clear and topical.

Please be aware that posting such a thread or taking the discussion elsewhere when the ticket is less than 48 hours old does not give the team time to research what is, in this case, a very complicated matter. Please be patient and allow the team time to resolve this issue.

Thanks for your understanding.

Forum Code of Conduct

Hi,

Please keep on reporting bots either by using the in-game tool or by submitting a ticket to the support.

Thanks for your help!

Hi,

Rest assured that the bots issue is addressed every day, please keep on reporting them.

You can either use the in-game tool or submit a ticket to our support team.

Thanks for your help and understanding.

The topic is now locked

Hi everyone,

You shouldn’t be “worried since recent bans for Snowflake jewelry exploit”

Exploiting is a breach of the Guild Wars 2 User Agreement. Following these rules ensures a fair and safe gaming environment for everyone.

To report exploits, please send an email at exploits@arena.net

Customer Support actions or decisions cannot be debated on the forums according to our forum Code of Conduct, the topic is therefore locked.

Thanks for your understanding

Hi,

According to the forum Code of Conduct, exploits and account terminations cannot be debated.

The topic is therefore locked.

For more information, please have a look at our forum Code of Conduct.

Hi,

Contesting or debating about the moderation is expressly forbidden by our forum Code of Conduct.

This topic is therefore locked.

Thanks for your understanding.

Threads were merged.

Hi,

Please do not debate customer support actions on the forums.

The topic is locked.

For more information, please have a look at our forum Code of Conduct

Hi everybody,

Please report exploits at exploits@arena.net or submit a ticket to the support.

The topic is now locked.

Hi everyone,

Please do not debate Customer Support decisions or actions. This is forbidden by our forum Code of Conduct.

The topic is now locked.

Thanks for your understanding

Hi everyone,

Account suspension or termination, exploits cannot be discussed on the forums according to the forum Code of Conduct.

The topic is locked.

Thanks for your understanding.

Hi,

Thank you all for your constructive and helpful feedback. The topic will now be locked, ideas and opinions gathered and analysed.

Thanks for your contribution & understanding

Hi,

According to the forum Code of Conduct, debating about exploits or account suspension or termination is forbidden.

Submit a ticket to the support if you need more clarification about your account situation. To submit a ticket, please click here.

To report exploits, please send an email at exploits@arena.net.

The topic is now locked.

Please, post in the thread given by Randomfightfan and close your duplicate tickets since it slows down the process.

Thanks for your contribution.

The topic is now locked.

As White Wolf suggested, please get in touch with the support.

Thanks for your contribution

The topic is now locked.