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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

I’m using Windows 64 bit and game keep crashing randomly.

-snip-
Any one tried the GW2 64bit client , does it still crashing ?

Many players have posted that OOM crashes stopped completely after switching to the 64bit client.
You should try it.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

-snip-

Still the same solution.
Turn down graphics to absolute minimum or
change your OS to 64bit and build more ram into your pc.

My Graphics are turned down to an absolute minimum. I will not change my OS to 64 bit, and the 64 bit clients are running into the same issue. I have played GW2 since release on this computer with one exception. I did change my video card months ago and that is not the issue.

I can play games with higher requirements on my system than the System Requirements of GW2 HoT.

If I compare my system to that system specs of “Can I run it”, my specs more than clear the benchmark for playing Guild Wars 2.

So for someone who does not work for ANet to comment is either trolling, or a busybody who actually does not know what he’s talking about.

1) Continue to crash and wait for some fix sometime in the future
or
2) Upgrade your system

It is your choice.
And please show me the posts of players using the 64bit client with at least 8 gb ram running into OOM crashes. I’m genuinely curious about that because most say that the crashes stopped completely and I personally have seen only one such post.
And in that case the log suggested that the error was caused by something else.

Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1_st1.151104-1714)
System Manufacturer: Hewlett-Packard
System Model: 810-150ea
Processor: Intel® Core™ i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
Page File: 3084MB used, 15685MB available

Here ya go…64 bit and 16 gb ram…crashing 4 or 5 times each time I play, with box coming up to inform Anet. Guess you’re gonna tell me to upgrade :p

I’m telling you to post the crash log so that I can confirm that you get indeed OOM crashes with that pc.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Brandar – Kodash [DE]
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Can not install Guild wars 2

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Post the crash log.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

-snip-

Still the same solution.
Turn down graphics to absolute minimum or
change your OS to 64bit and build more ram into your pc.

My Graphics are turned down to an absolute minimum. I will not change my OS to 64 bit, and the 64 bit clients are running into the same issue. I have played GW2 since release on this computer with one exception. I did change my video card months ago and that is not the issue.

I can play games with higher requirements on my system than the System Requirements of GW2 HoT.

If I compare my system to that system specs of “Can I run it”, my specs more than clear the benchmark for playing Guild Wars 2.

So for someone who does not work for ANet to comment is either trolling, or a busybody who actually does not know what he’s talking about.

1) Continue to crash and wait for some fix sometime in the future
or
2) Upgrade your system

It is your choice.
And please show me the posts of players using the 64bit client with at least 8 gb ram running into OOM crashes. I’m genuinely curious about that because most say that the crashes stopped completely and I personally have seen only one such post.
And in that case the log suggested that the error was caused by something else.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

You’ve removed the first part which is import since it shows the cause of the error.
My best guess is that you have an OOM crash and are you using the 32bit client.

Try the 64bit client.
https://forum-en.gw2archive.eu/forum/support/support/64-bit-Client-Beta-FAQ/first#post5717439

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

-snip-

Still the same solution.
Turn down graphics to absolute minimum or
change your OS to 64bit and build more ram into your pc.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Your best bet is to upgrade your OS to 64-bit. Many Windows keys allow you to do this at no cost.

Good luck.

And then the guy right below you posts he is crashing with x64….

But since he didn’t post the crash log we don’t know for what reason.
Crashes can have many different causes. If people don’t post the full crash log it is impossible to tell.

The cause of the crash for Tungsten Monarch is that he is using 32bit which causes an OOM error. He will also very likely need to build more ram in his pc.

Brandar – Kodash [DE]
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Non stop crashing since the update [Merged]

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Post the crash log.

Brandar – Kodash [DE]
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Constant Crashes... What else to do?

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Could you post the crash log that happens when you use “-repair”?

Brandar – Kodash [DE]
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Crashing on DS meta event...

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

According to the crash log you are still using the old client.
Did you follow these steps or did you do anything else?
•Download the 64-bit client.
•Copy the downloaded program into your Guild Wars 2 game folder.
•Update any shortcuts to the game to point to the new file instead.

Brandar – Kodash [DE]
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Cannot install HoT -Crashes

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Any error messages?

Brandar – Kodash [DE]
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Karka queen crash bug

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Brandar – Kodash [DE]
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Karka queen crash bug

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

C:\Users\<username>\AppData\Roaming\Guild Wars 2\ArenaNet.log

Brandar – Kodash [DE]
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Karka queen crash bug

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Please post the crash log.

Brandar – Kodash [DE]
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The 25th Crash is a fact

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Have you tried running the game on the new 64-bit client? Doing so has solved a vast majority of the problems people were having with DS crashes, from what I hear.

Brandar – Kodash [DE]
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RNG on Weekly Rewards?

in Guild Wars 2 Discussion

Posted by: Turamarth.3248

Turamarth.3248

You read the part about the Magnetite shards?
“This currency is not intended as a primary way to obtain the boss rewards, but it is intended to provide a means for people unlucky with drops to be able to work toward getting a specific reward that they desire.”

Brandar – Kodash [DE]
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hot error codes

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

@Thanks.6859
You are still only posting a rather useless part of the log.
Please post the whole crash log.
Or just attach the file
C:\Users\<username>\AppData\Roaming\Guild Wars 2\ArenaNet.log
to your post.

Brandar – Kodash [DE]
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(edited by Turamarth.3248)

[Solved]Unable to select Elite traits

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

There are plans to add further elite specialisations in the future but you will be only be allowed to use one at the same time.
That’s why you can use them only in the last slot. You might notice that this one has a special border which differentiates it from the other slots.

Brandar – Kodash [DE]
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Game Crashes in Crowded Places

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

I have 64 bit system and 10 gigs of ram! This is happening to me too! No response from Anet and game is almost unplayable.

You are using the 64-bit client?
Can you post the crash log?

Brandar – Kodash [DE]
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Game Crashes in Crowded Places

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Change your OS to 64 bit and build more ram in your pc
or turn your graphics down to minimum.

Brandar – Kodash [DE]
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Random Client Crashing At The Worst Moments

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Post the crash log.

Brandar – Kodash [DE]
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Launcher Crashing

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Brandar – Kodash [DE]
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Accout will be shutdown?

in Guild Wars 2 Discussion

Posted by: Turamarth.3248

Turamarth.3248

Brandar – Kodash [DE]
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hot error codes

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Please post the whole crash log.

Brandar – Kodash [DE]
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Revered Antiquarian

in Guild Wars 2: Heart of Thorns

Posted by: Turamarth.3248

Turamarth.3248

Under Achievements

Attachments:

Brandar – Kodash [DE]
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character slot?

in Guild Wars 2: Heart of Thorns

Posted by: Turamarth.3248

Turamarth.3248

No

Brandar – Kodash [DE]
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Crashing Mastery

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

My PC:
Geforce gtx 660Ti
intelcore i7 2600
8GB RAM
win 7 32 bit

when i play world bosses game crashing in other aspects not

and i ask what gw2 have problem with wb?

Change your OS to 64 bit.

Brandar – Kodash [DE]
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Did they actually update yak related titles?

in WvW

Posted by: Turamarth.3248

Turamarth.3248

Except for Realm Avenger each achievement had it’s requirements drastically reduced.

Brandar – Kodash [DE]
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(edited by Turamarth.3248)

Exception c0000417 crashes client constantly!

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

File name:HMIPCore.dll
Publisher:My Privacy Tools, Inc. (signed by My Privacy Tools, Inc)
Product:My Privacy Tools SecureNet Service.

This is what is crashing you. Probably going to have to remove it.

I am not able to find this in my PC. Can you help with the path?

That’s because you have a completely different error according to your screenshot here.

If the error log doesn’t have the line “Module: HMIPCore.dll” this won’t help you.

Brandar – Kodash [DE]
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(edited by Turamarth.3248)

Exception c0000417 crashes client constantly!

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

HMIPCore.dll is causing the crashes.
You should remove that.

Brandar – Kodash [DE]
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Elementalist can't use warhorn

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

You need to equip the tempest specialization.

Brandar – Kodash [DE]
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Frequent WvW crashes

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Deactivate High-Res Character Textures if you are using it and set Character Model Limit to Lowest.

Brandar – Kodash [DE]
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Game crashing constantly

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

The new maps seem to be more resource demanding.
Are you crashing in the old maps too after such a short time?

Brandar – Kodash [DE]
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Game crashing constantly

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Crashing every few seconds near Pact Encampment Waypoint (step 3 of the story). Here’s my latest crashlog.
———————————————————————————————————-

—> Crash <—
OOM: Heap, bytes=301276,
OSVersion: Windows 6.0 (32 bit)

—> System Memory <—
Physical: 443MB/ 3069MB 14%

Changing your OS to 64bit and building more ram in your pc is probably the only thing you can do if you have already turned the graphics to absolute minimum.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

—> Crash <—
OOM: DxBuffer (type:static) (pool:9) (size:2005568),

—> System <—
OSVersion: Windows 6.1 (32 bit)

Your main problem is you still use ancient 32-Bit Windows that can only handle
2 GB of memory per application. The only real fix would be to install a 64-Bit version.

Else you can only set down all your graphics settings to minimum and look if that helps.

Same thing applies to you.

Brandar – Kodash [DE]
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Game crashing constantly

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Please post the crashlog.

Brandar – Kodash [DE]
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constant crashing

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Please post the crashlog.

Brandar – Kodash [DE]
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Same crash since launch

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Please post the whole error message.

Brandar – Kodash [DE]
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Cannot interact with spawned Merchants?

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Did you spawn the merchant?
“The Personal Merchant Express is an infinite-use consumable that spawns a stationary Black Lion Merchant; the NPC offers basic vendor services, but only to the owner. "

Brandar – Kodash [DE]
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Issues with Installer Bug/Crash

in Bugs: Game, Forum, Website

Posted by: Turamarth.3248

Turamarth.3248

Please create a new thread instead of posting in a thread where the last post is several months old.
Cause is Module: LavasoftTcpService.dll.
You need to remove that.
http://www.onlinepcsavior.com/how-to-get-rid-of-lavasofttcpservice-dll-virus-from-your-pc/
http://www.lavasoftsupport.com/index.php?/topic/34376-solution-for-lavasofttcpservice-problem-after-uninstallation/

Brandar – Kodash [DE]
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(edited by Turamarth.3248)

Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

—> Crash <—
OOM: DxBuffer (type:static) (pool:9) (size:2005568),

—> System <—
OSVersion: Windows 6.1 (32 bit)

Your main problem is you still use ancient 32-Bit Windows that can only handle
2 GB of memory per application. The only real fix would be to install a 64-Bit version.

Else you can only set down all your graphics settings to minimum and look if that helps.

Same thing applies to you.

Brandar – Kodash [DE]
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When to get HoT?

in Guild Wars 2: Heart of Thorns

Posted by: Turamarth.3248

Turamarth.3248

No, none of it matters if you are not lvl 80.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Please click on Show details >> and post the text which appears.

Brandar – Kodash [DE]
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Client Crashing constantly [Merged]

in Account & Technical Support

Posted by: Turamarth.3248

Turamarth.3248

Crashes can have many different causes.
If you don’t post the text that appears if you click on “Show details >>” no one here can help you.

Brandar – Kodash [DE]
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What have you done to thieves steal?

in Guild Wars 2 Discussion

Posted by: Turamarth.3248

Turamarth.3248

Just tested it in hotm. Heartseeker+steal works fine for me.

Brandar – Kodash [DE]
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Possible Solution for WVW hero point fix

in Guild Wars 2: Heart of Thorns

Posted by: Turamarth.3248

Turamarth.3248

Do you know if the tokens you get from the box are account bound? I haven’t checked, maybe before purchasing the scrolls send the tokens over to the other character?

Tokens are unfortunately also soulbound.

Brandar – Kodash [DE]
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Tactivators

in Guild Wars 2 Discussion

Posted by: Turamarth.3248

Turamarth.3248

https://www.guildwars2.com/en/news/world-versus-world-guild-objective-claiming-deep-dive/

A guild that claims the object can choose certain tactics for it which can be activated with those Tactivators.

Brandar – Kodash [DE]
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Why the transition?

in Guild Wars 2 Discussion

Posted by: Turamarth.3248

Turamarth.3248

- PvP? Yea, well, you should know Masteries apply in there too, so have fun being underpowered as opposed to a HoT player;

What Masteries influence the outcome of a pvp match?

Brandar – Kodash [DE]
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