Guild Wars 2

I am working on freeing people. I will post back here shortly. Stay tuned …

Sharkey.9805:

There were reset issues that were addressed in Tuesday’s patch, right? Maybe this has something to do with it?

I believe that was a different kind of reset, but I could be mistaken.

Clerigo — you make a really good suggestion. I think broadening the audience of our request is a good idea. I’ll post about our future plans and our hopes for even more cool fan-created art over in GW2 Discussion.

AegisRunestone — at this time, hosting fan fiction isn’t something we will be doing unless it was extremely brief, like a short poem or a short short story. But sure, Lizzie and I can discuss fan fiction as a possibility down the road. Thanks for asking.

It was lovely to see you, Diego. Hope to meet up again in the future!

Ingros.7801:

3. During phase 2 when the guardian splits sometimes the color guardians decide to take long walks for no reason and causes quite a bit of annoyance. The only reason we noticed this as a possible problem is because the aggro system for the Vale Guardian is solid and works very well. (Good Job on that, really. It makes controlling the boss smooth.)

Something I noticed while watching streams last night. I will be looking into that this week.

Satenia.9025:

…

This is well constructed feedback! I’ll be sure to pass this along to the team, though knowing the team they’ve probably already read this :P

Thank you for posting!

Thanks for the reports, and I’m checking into this. It was my understanding there would be no reset yesterday (Saturday, 3 October) but my guildies and you folks are stating that a reset did take place.

Sending an e-mail on this now. Thanks again for letting us know. (Obviously I don’t have any information on this matter at this time; will fill you in when I get some details.)

WEXXES.2378:

Stephen ClarkeWillson.1802:

Okay, there are still some crashes. We are going to turn it back off at 11:25 pacific time (or so). We encourage you to get a raid team together and get in and have some fun.

We have gathered more data from this experiment but it’s getting late. I don’t know (honestly) if we will try again tomorrow or not.

Thank you for your patience.

Where does it crash?

If its raid only from the last boss and only affects the raid group, I’d honestly just leave it like that. Because then at least we can experience most of it…

Since he’s busy wiping in the raid, :P I’ll answer. It’s the type of crash that is causing people’s chats to break, getting stuck in pvp matches, unable to leave squads and parties they are already in, etc. (Across the entire live game)

Okay, there are still some crashes. We are going to turn it back off at 11:25 pacific time (or so). We encourage you to get a raid team together and get in and have some fun.

We have gathered more data from this experiment but it’s getting late. I don’t know (honestly) if we will try again tomorrow or not.

Thank you for your patience.

(Yes – that error is caused by the crash.)

We are going to try again at 11:10 p.m., Pacific Time – basically in 9 minutes. Pony up!

We had the system on for a few minutes – long enough for some people to get squads together and enter the raid map. But there were still crashes on the backend servers so we disabled again. We’re currently looking at those crashes to decide if we should try again tonight or give up.

The UI does affect other parts of the game because it is causing server crashes. We would leave it on in a ‘beta’ mode if we could. We suspect the basic problem has to do with the fact we’re doing pick-up groups for this event and there is a problem when too many people join a squad – that sounds simple to fix but actually it’s a parallel processing problem spread across lots of clients and servers.

… which is why it’s hard for us to be really specific about when things will be fixed or even if we will try again tonight. I know that is difficult and I’m sorry.

Unfortunately it’s disabled again.

thrag.9740:

When we go to red portal, it is greyed out, but we are in a squad, hellp? do we need 10 ?

We’re turning it back off because of the instability, but when you do get a chance to try it again, you have to change your squad to a raiding squad. Somewhere on my list of stuff to do I’ve got a task to make that better messaged.

While Enhanced Squad UI is enabled you cannot be in a party and a squad at the same time. Reform your squad to take advantage of the full enhanced squad functionality.

That said, we are still having some stability issues…

Raiding is now enabled. Everything looks good, but we may have to disable it again without warning. Go forth raiders!

Konig Des Todes.2086:

I think the main concern regarding this is the level of importance of the story.

It’ll be interesting to read people’s feedback as each wing is released, and their reactions to what comes after.

Icdan Sevaen.4628:

BobbyStein.2315:

Yup! Which is why we’re taking a different approach in raids. Play the beta if you can. You’ll see what I mean.

As the raids have been taken offline and won’t be active this weekend anymore. (I pray there will be an unannounced extra BWE for Druid, Scrapper and Raids), is there a chance you could enlighten us about the new way of storytelling (in raids at least) ?

WoodenPotatoes discussed some of the things I was alluding to in his latest video.

https://youtu.be/teqDb_IM8BU?t=4m26s

Around the 5:25 mark he relays a story of his friend’s experience inside the raid in terms of how players speak, etc.

Thanks OrangeGames. Raven Lord should be unstuck now. Also there was one other person in that match that I unstuck as well.

Hey everyone, I have an update regarding the availability of raids.

Due to the issues we experienced yesterday with the Enhance Squad UI and with further internal discussion, we have made the very difficult decision to keep raids turned off for the remainder of the beta weekend.

We are continuing to investigate the issues and also looking into options that would allow us to get more testing on these features before we release.

We thank you for your patience and understanding.

For discussion on this, please head over to the existing forum thread in the Fractals, Dungeons & Raids sub-forum.

Hey everyone, I have an update regarding the availability of raids.

Due to the issues we experienced yesterday with the Enhance Squad UI and with further internal discussion, we have made the very difficult decision to keep raids turned off for the remainder of the beta weekend.

We are continuing to investigate the issues and also looking into options that would allow us to get more testing on these features before we release.

We thank you for your patience and understanding.

dlonie.6547:

tl;dr Thumbs up on the narrative improvements and level design. Can’t wait to get a party in here to try out the encounter.

Thank you for the kind words!

XerreX, bobolith and Rhazael – you should be ok now. Please let me know if you are still having troubles.

I’ve cleared the matches that were stuck last night. You all should be good to go.

You all should be good to go now.

This is really well constructed feedback, thanks for posting. I can tell you I’ll be changing their portraits to be Champions instead of Legendary to clear up some of the confusion over these guys being the boss, and looking into some of their numbers to make sure they feel sufficiently threatening without becoming a horrible slog.

Sorry all, dust settled. Unfortunately not in the way we hoped. We’re calling it a night. Look towards Guild Wars 2 social media for updates. Thanks for sticking with us!

Bug Fixes:

• Fixed an issue with the Squad UI that was preventing some players from logging in.

The Enhanced Squad UI has been temporarily disabled. Players will be unable to set squads to Raid mode (required to enter the raid) while the Enhanced Squad UI is disabled.

Cyrus.4105:

Inbetween my last response and now, I’ve managed to get a raid open and now the UI option has vanished once again.

Oops?

We’re doing some last minute configurations. Give it a few minutes and it will come back. I’ll post here when the dust settles.

As Trevor said so eloquently – we have implemented a fix for the squad UI issues we were experiencing. The UI and Raids should now be available – enjoy and good luck.

Thanks for hanging in there – see you all ingame!

Squads are enabled but Enhanced Squad UI is currently disabled – Will keep updated

/cheer
/wave
/sleep

The new build is live

Build has been distributed and will be live shortly.

This is changed for HoT launch. The placement was temporary while Design/Art came up with final designs for Elite Specialization Huds.

Kailee.8790:

Ok Ok… I have heard enough… Its time Anet replaces Bill with a Bristleback…

I’ll just leave this here

Fluffball.8307:

Bill?

Afraid I’m a bit more dull. More like this

Hot Sauce.2867:

BillFreist.1527:

Sure, but that’d mean a feature from HoT would have to be cut in order to make up the lost development time. Is that something you could live with?

Yes. ._.

Well then, so much for this awesome feature: Bill The Troll Minipet. Such a shame

Chris Cleary.8017:

Update: Build imminent

Build has been delayed, it’s going to be a bit longer.

Sure, but that’d mean a feature from HoT would have to be cut in order to make up the lost development time. Is that something you could live with?

Update: Build imminent

Uh oh, here comes Bill the troll.

I fixed this the other day, which will be for HoT launch.

Update: Pending something going wrong, we should be pushing a fix within the next 10-20 minutes.

ABRAVECABBAGE.7618:

Back in! Thanks Anet:)

Robotmoxie.4025:

Whoa, speak of the devil- my patience paid off. I’m finally back in!

Best of luck to all of you. Waiting’s no fun. Just try to stay positive, okay? See you ingame.

Glad to hear that. Thanks for reporting it — it gives hope to others who also are waiting.

We have not implemented a fix yet, players that are able to get back in have either waited 10 minutes and not logged back into the launcher/game (thus disbanding the squad they were in), or their squad has disbanded from players leaving the squad they were in.

ETA on Fix: Soon

I think I should point something out: The game is not down. We’re not having a game outage here. It’s true that some players are not able to join, but the game is still accessible — I’m in it now. It is, for some players, not available, that’s true. And we regret that very much.

Anyway, while I appreciate people pointing out we’ve had very little down time in our history, and that’s very true, this isn’t down time, in the true definition of the word. Just had to say.

Manny.9368:

Gaile Gray.6029:

Hey Barsity — the beta is for everyone. We’re sorry that there’s an issue and that it may be impacting your evening, but the team is working hard to get this fixed, and after all, that’s why we’re having beta tests. I guess we just need to ask the patience of all players — beta and otherwise — to get this just right.

Many thanks to Chris for posting to update you guys!

I agree, thanks to Chris for keeping us updated.

But in terms of beta, applying a patch update on the most important time for many players (WvW Reset) is not the best idea to go with. With any beta you can expect errors, especially errors with people not being able to play. So it would probably be best to save the beta test for earlier in the day on fridays.

Thanks for the feedback, but the beta began at mid-day studio time. We didn’t just kick it off after dinner.

Hey Barsity — the beta is for everyone. We’re sorry that there’s an issue and that it may be impacting your evening, but the team is working hard to get this fixed, and after all, that’s why we’re having beta tests. I guess we just need to ask the patience of all players — beta and otherwise — to get this just right.

Many thanks to Chris for posting to update you guys!

The fix is being tested

Update: If there were players in your squad, while you were leader, logging out for 10 minutes will not solve the issue unless all players also leave that squad. The squad must disband for you to be able to log back in.

ETA For Fix: Unknown/ASAP/We’ve called in the cavalry

Update: This is going to take a little bit to fix. I would suggest not creating squads until this can be resolved, as you may end up not being able to log back in.

I’ve been told that staying offline (including not logging into the launcher) for 10 minutes, may resolve the issue by removing you from the squad.
(Disclaimer: I’m not sure if this will work)