Guild Wars 2

Thank you to everyone who participated in this discussion. I think we have a clear indication in which direction we need to proceed.

Cheers

-p

Nafets.1238:

Would be nice if the votes would count ONLY if the people have made the legendary armor. So have a look at the people that answer. Others opinions on the matter should not count at all.

Floating is the right answer. I’m using medium armor and Aurene backpiece. The problem is that the backpiece is relatively small and getting it more closer to the skull on the back will make the clipping horrible. Small backpiece, big part of it in the skull, the skull not visible. It’s just not a good idea.

To be clear here if clipping was the selection chosen we would move the back-piece as close to the back of the chest armor without it clipping. Clipping would potentially occur between the larger back packs / shields /weps and the lower rear half of the armor.

Greetings all,

Thanks to everyone who participated in the AMA earlier this week and to everyone who has shared feedback on the legendary armor. One of the items that was high on the feedback list was the attach points for back items and that’s what I want to talk about in this thread.

The approach we had taken was to try avoid weapons and shields, specifically larger items like a staff, from clipping through the armor when stowed on the back. However, with the Light armor this meant moving the stow point out quite a way. So now you have floating back pieces. In our internal and Alpha program testing the feedback was that the float was better than the clip. On release the feedback is that some level of clipping is preferable to having the back-piece float behind you.

Needless to say we want to do the right thing and make the armor the best experience we can and so I wanted to throw the question over to you folks to let you have a say on which you prefer.

And while I appreciate all feedback on the armor, let’s try and keep the topic focused on this one item please.

What would you prefer to see – floating back-pieces or some level of clipping with the armor?

Did you actually engage in combat within the encounter? Many of our fights require you to get kill participation before you get rewards.

reapex.8546:

I just did Mathias with 3 necros (minions) and we completed it just fine. Chrono even died and the DH covered.

Excellent – thanks for the update.

Hey folks,

Thanks for the feedback. As Crystal pointed out, we are working on several fixes to issues that we are seeing within the Live game. I will cross check what we are working on with the comments on this thread and make sure we are have a complete picture of the issues you are experiencing.

Many thanks to Dinosaurs, TexZero and Aelfwe for your detailed feedback posts. The more specific the info, the faster we can track down the source of the problem and focus on getting a fix out quicker.

Cheers

-p

Excellent – congratulations!

My Slothasor experiences so far.

OK so we all know the plan. I mean what could possibly go wrong? Charge!!!!!
(grinding, rending noise)
Well, yes now you think it through it’s pretty obvious that could happen!
(burning, gurgling, sobbing sounds)
I’ll be honest, I didn’t see that coming!
(exploding, wheezing, soft whimpering noises)
I want my mommy

Seriously though, I think you will enjoy the challenge.

Mosferre.1246:

“Get Her!”

That’s your entire strategy?

During the Rectification of the Vuldronaii, the Traveler came as a large and moving Torb! Then, during the Third Reconciliation of the Last of the Meketrex Supplicants, they chose a new form for him, that of a giant Slothasor! Many Shubs and Zuuls knew what it was to be roasted in the depths of a Slothasor that day, I can tell you!

The Enhanced Squad UI will be shipping a few weeks later than the release of HoT to allow us to ensure it has the right level of polish and testing

Gaile posted a few weeks ago that this would be the case and you can see her post here – https://forum-en.gw2archive.eu/forum/game/hot/Enhanced-Squad-UI-Update

Hope this helps.

Cheers

-p

Being environmentally minded the team has actually configured the raid servers to run solely on player tears. While this is normally quite a rare commodity, we felt strongly that the level of challenge that raids will provide should be sufficient to ensure the servers are adequately powered for a long time to come.

I have no doubt that many of our players are of a giving nature and we look forward to and welcome your contributions to our cause

Cheers

-p

Xbon.9086:

Rising Dusk.2408:

Non-commander raiding squads are available for all players to set up raids for free. You’ll have access to all necessary functionality without buying a tag.

Not all functions though.

This is correct. The only functionality you will have is the ability to form a squad and move yourself between subgroups. All other functionality (Ready Check, Broadcast, making private squads, etc. etc) will be restricted to Commanders with tags.

As Trevor said so eloquently – we have implemented a fix for the squad UI issues we were experiencing. The UI and Raids should now be available – enjoy and good luck.

Thanks for hanging in there – see you all ingame!

ok for anyone having issues checking back in – please wait 10 minutes and then try again. It is because you were probably tagged up when you patched.

We have disabled Squad UI again so you wont see that until we reactivate again. I will update once we know more.

Ok you should be able to try it now .

update – we have not yet activated the new Squad UI – doing final checks – please bear with us.

Well not to sound dismissive or cliche, but it is a beta test- and the issue we have been experiencing is something we only really see on the Live environment. So while we believe we have addressed the problem only having thousands of players hammer on it will really prove if we have rooted out all of the issues.

Thanks for helping us do that

We are kicking off an update shortly. It has been announced in game – check it out.

dlonie.6547:

Thanks for the update Paul. I know you can’t pin down an exact ETA, but can you share a ballpark estimate? Just something rough…an hour? later tonight? tomorrow?

So I could share with you the top of my head math I do as a producer, but at any point this can become null and void because we find something else and it would bore you to tears.

I can say we are working on this right now and aiming to get this fixed tonight. Believe me, I want the fix out as soon as possible so we can get you all back into raids ASAP.

I can categorically say that Raids were not deactivated because we were concerned some players made it past the trash mobs. We want the metrics from players actually playing the event – kind of hard to do that if we turn them off.

We actually disabled the Enhanced Squad UI because it was causing issues with chat channels throughout the game – however as entry to the raid is tied so closely to the squad UI, closing the raid was an unfortunate, but necessary side effect.

We are working to get the issues with the squad UI fixed as soon as possible – and when we do the Raids will reopen again. You will then all have the opportunity to help us gather the metric we need to provide the level of challenge you expect.

Until then we thank you for your patience.

Mireles Lore.5942:

Are we going to need to unlock gliding to access or complete the raid beta?

You will not need gliding to complete the encounter. Gliding would be helpful to explore some of the other areas after you have defeated the boss – but it’s not entirely necessary.

Hi all,

Welcome to the Raids forum. The Raids team has been very busy over the past year putting together the first GW2 raids and we are now very excited to be able to share our creation with you. As part of Beta Weekend 3 you have the opportunity to experience the first boss, in the first wing of the first raid release.

A Pact expeditionary force has gone missing while exploring the furthest reaches of Verdant Brink. Shortly after entering the Forsaken Thicket all contact with the team was lost. Gather your comrades and brave this new area as you try to discover exactly what befell them. Note that the challenges ahead will be some of the hardest you have experienced in all your travels throughout Tyria.

It is important to remember the Raid content and the Enhanced squad UI are still in beta and while we feel the content is in a position to share with you, we do have enhancements and polish work scheduled. Below is a short list of those areas we know are outstanding.

Enhanced squad UI
• Open Squad control – a squad’s ability to self-organize vs. Commander controlled – is not yet enabled.
• As we change over to the new squad format there will be some disruption in the way existing squads work. Disbanding and forming a new squad should help iron out any lingering incompatibility.
• Squad member nameplates (the green rectangles representing each squad member in the UI) can become sized differently between subgroups. Resizing the overall UI should fix it.
• Calling a target (default CTRL+T) is currently squad-wide, but is planned to work per subgroup.
• Subgroup chat is not visible by default. It can be enabled in the chat window’s Tab Options if desired.
• Ability to hide other commander tags is not yet enabled. Currently your squad’s Commander tag will be highlighted when any tag is hovered over to make it easier to identify.
• The ability to see per subgroup and squad total supply count in WvW is not yet enabled.

Raids
• The ability to create a Commander less Raid squad with limited functionality is not yet enabled. During the Beta weekend players can pick up a Commander Compendium for your beta character from the NPC at the entrance to the raid.
• Squad leaders need to change the type of their squad to “Raid” in order to be able to enter the raid.
• Raiders will have access to ascended gear at a beta-only vendor inside the raid instance.
• Players will only have access to playing the first encounter of the raid wing.
• Achievements are not hooked up.
• Rewards are not hooked up.

To enter the Raid –

1. Complete the Silver Wastes tutorial mission
2. Enter the portal to Verdant Brink.
3. Complete the first story mission and enter the map.
4. If you don’t already have a commander tag, once you’re in Verdant Brink, speak to the NPC “Whispers Keeper” and ask him to make you a squad commander. (This commander tag will be available only for this beta weekend.)
5. Open your inventory bags and double click the Commander Compendium.
6. Check your ability to be a commander using the Party/Squad UI panel in the top left of your screen. There should be a “create” button with a commander tag dropdown menu.
7. After creating a squad, use the dropdown menu in the squad panel to select “Raid” as your squad type.
8. Invite your friends to the squad as you would with a party.
9. Once you are ready, enter the portal next to the Whispers Keeper.
10. You are now inside the BWE3 version of the raid. You will have access to the first boss encounter (Vale Guardian) and the area surrounding him.

We look forward to your feedback and we hope you enjoy your time in the Spirit Vale.

What’s your name?
Paul Ella

What do you do at ArenaNet?
As a Producer for ArenaNet I work with the team to create development schedules, track deliverables, manage timelines, schedule reviews, etc. etc. Overall project management for the raids releases.

Previously I produced such classic projects as Heart of Thorns Prepurchase, SMS and Play For Free.

What has been your involvement with Raids?
As the Producer for raids I am the Senior cat wrangler, Primary time / space / work manipulator and Lead ’it’s bigger on the inside’ project planner.

What’s a funny story about something that’s happened to you or your party while play-testing Raids?
As an Englishman in Seattle my sense of humour is slightly different from the rest of the team. I enjoy it best when the play testers are running around like headless chickens as they are being wiped from one end of the instance to the other by the boss. Ahhh great days!

What was your favorite encounter from the existing dungeon/fotm content? Why?
The one that always sticks in my mind is the first time I finished the Cliffside Fractal and saw the Colossus. I still bow every time now and wonder where he went and will we see him again?

We are already here

Donari.5237:

Though if it did happen, my question stands, if I decide I don’t want to log in badly enough to displace the cat and tromp downstairs, will anything worse than not logging in happen? Will my account get locked for suspicious activity?

If you don’t attempt to put in a code nothing will happen – you just won’t be logged in. Your account will not be locked for not logging in.

draxynnic.3719:

I had similar concerns, so to clarify this further…

For someone who lives outside one of NCSoft’s main areas, will the SMS be originating from the most suitable NCSoft office and therefor possibly be incurring international rates, or will it always be treated as a domestic SMS wherever you are?

(For instance, I’m in Australia, and I haven’t been able to find evidence that there’s an Australian office – I think I heard of one being potentially opened a few years ago, but I don’t think it happened in the end.)

We are working with a leading SMS message provider to send our verification codes. This way we ensure local service provider rates apply regardless of your location for any country listed when you sign up for SMS.

Red Queen.7915:

So, this has been asked, but not answered, and I’d really like to know…

Can I use one phone number for two accounts? I don’t give out my landline number on principle, so if I opt for the SMS option, can I use it for both accounts, or is that impossible for security reasons (or because it confuses the computer or whatever)?

Yes

Red Queen.7915:

And can I change the number associated with my account whenever, or is that going to be some complicated process and generally a pain in the rear? In case I lose my phone or ditch the number and get a new one? Because the blog post brags about how “keeping the same phone number for a long time” makes it secure, but what if, for whatever reason, I don’t have access to that number anymore?

Yes, you are able to change the number easily.

Red Queen.7915:

Edit: Oh, and one more thing. Those SMS will be regular domestic SMS, right? Yeah, yeah, obvious, silly ‘n stuff, but it doesn’t hurt to ask and make sure^^

Yes, regular carrier rates apply.

Hope this clarifies your questions

Katreyn.4218:

Can I ask how the form wants you to put in your phone number for the SMS? I’ve tried with and without -, with and without country code and it doesn’t seem to want to recognize my landline as a number.

Edit: Just set up authenticator since I dunno why it wont accept the number. I prefer the SMS calls, been using it on Gmail for a long time.

Sent you a PM.

If you don’t have a phone number you can still use the Google Authenticator option to secure your account with 2 Factor Authentication.

Oenanthe.6549:

The one question I have, and hope someone might be around to answer it, can a single landline number be used for multiple accounts? I have two accounts and my partner has one., our mobile phones are used to make emergency phone calls only. I can’t text my eyesight is too bad to read the letters on the keys and even with a smart phone the text is too small for me to read anyway (at least until someone comes up with the 24" smartphone) or could there be an option for a mobile number with a ‘no text’ option so that it would call us the same as a landline.

You can select to have the SMS service call you instead of send text and it will read you the code.

Hope this helps

Hi all,

Just to reiterate what was written in Mike’s blog post today -https://www.guildwars2.com/en/news/a-new-way-to-protect-your-account/

We won’t spam you; we’ll use your phone number solely for the purpose of keeping your account secure.

You do have a choice of using SMS or the Authenticator and it is optional, but we encourage you to make your accounts more secure and to say thanks you get a free mini mystical dragon.

Win/win!!

^^
What they said

The Wintersday event will finish on 1/13/2015.

We will start investigating – thanks for the heads up. Did you also send the report to ArenaNet, through the in-game reporting?

Cheers

-p

This issue should now be addressed with the latest update.

Thanks

-p

Thanks to everyone who provided feedback. We have continued our investigations and a solution is in the works.

Cheers

-p

Hmm – I sense Zhaitan’s nefarious work here. There are some text books I need to consult within the Durmand Priory library that may shed light on this situation. I will return. Many thanks for your assistance.

Paul

To help us expedite investigation, can those experiencing the lockup on accessing the Story Journal please post which step in the Personal Story the character experiencing the issue is currently on.

Cheers

Paul

Hey folks,

Just wanted to give you a heads up that the Halloween release will be available shortly. Thanks for your patience while we made our final checks. See you in game.

Greetings all! I have the distinct pleasure of serving with Non Verbal Persuasion [NVP] on DarkHaven. I look forward to honourable battles and as another great Englishman once said, ‘Give me Cake or Death!’ ….what?! we’re all out of cake?

Tally ho!!