Showing Posts For CC Charles.3675:

Sigh, Is it just me getting annoyed now?

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello everyone,

We do not allow threads only created for the sake of complaining on this forum. You have the right to express a negative opinion, and we will pay attention to it, however, those opinions have to be written in a constructive & polite way.

Thank you for your understanding.

Patch Notes?

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hello,

As Yargesh stated, the last patch was on December 3rd, other updates were only routine maintenance.

As soon as today’s update will be launched, you’ll be able to check the patchnote on the News & Announcement sub forum.

Thanks.

Currency exchange out of control

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hi everyone,

As this thread is turning into a conspiracy one, i’ll now close it.

Also, please keep in mind that every topic has to be discussed in a constructive way, which is clearly not the case here.

Thank you for your understanding.

Actual Hackers - ARG!!!

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

As Raenen stated, if you witness behaviors that could be assimilated to hack, please use our in game report tool or send a request to our customer support with all necessary details.

Thank you for your help!

what does kitten even mean

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Now that the answer has been given by TabMorte, I will close this thread.

Thank you.

The Dragon Events

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hi,

Please post in this thread if you experience lags while playing.

Thank you.

Thief quotes :)

in Thief

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hi there,

Very funny and original way to create a thread I have to say

However, as this discussion has no real goal except complaining about the thief, I will now close it.

Thank you!

Engineer Bugs Compilation

in Engineer

Posted by: CC Charles.3675

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CC Charles.3675

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Hello everyone,

For your information, I’ve closed the old thread which was not updated anymore and put this one in sticky.

We really appreciate that you take the time to update this thread and keep it as clear as possible. It helps us a lot to gather the bugs and forward them to the appropriate teams.

Thank you!

Engineer bugs compilation

in Engineer

Posted by: CC Charles.3675

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CC Charles.3675

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Hi Everyone,

As this thread is not updated since a few times, I will now close it.

From now on, please post in this thread for everything related to engineer bugs.

Thank you for your participation.

ArenaNet is awesome: bot/exploiter bans

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hi there,

We really appreciate that you take the time to give us your feedback about this situation. However, I would just like to make some quick reminders here:

- Do not post any screenshots/videos/names of suspected botters
- Stay constructive and polite

As long as those simple rules are respected, we will let this thread open.

Thank you!

The right time to stop free transfers ?

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hey,

Thank you for your questions. Currently, we have no ETA to provide about the implementation of paying transfers. As soon as we will be ready to do it, we will let you know via an announcement.

Greetings,

Puzzles in WvW shouldn't have rivals

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Due to the fact that this discussion doesn’t bring any constructive feedback, I will now close it.

Thank you for your understanding.

Release Makeover Kits NOW!

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

As we already have the same kind of thread in the suggestions sub forum, I will close this one in order to avoid duplicates.

Thank you for your understanding.

(edited by CC Charles.3675)

new purchase, Game registered but cant login

in Account & Technical Support

Posted by: CC Charles.3675

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CC Charles.3675

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Hi Kortam,

Thanks for letting us know that the issue has been resolved. And also thank you for all these tips that could be very useful for someone who wants to offer GW2 to one of his/her friends.

I close the thread.

Players wont group with me!

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hi,

Threads created for the sake of complaining are not allowed on our forum as they do not invite to constructive discussions.

I will therefore close this thread, thank you for your understanding.

Taking a long break and here is why.

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Thank you for giving us your feedback about the game. We hope that you’ll come back soon and ejoy it again.

I close this thread.

Please don't email for daily Gem Store sales

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Thank you for your feedback, we have taken note of it and will forward it.

I will now close this thread.

New Bots?

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

When you suspect someone to do botting, please use the ingame report tool or send a request to our customer support with all necessary details.

Thank you for your help!

I will come back for open world pvp

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

We do not allow farewell threads on our forums as they do not invite to constructive discussions.

Thank you for your understanding.

A perspective for all you doomgloom folks.

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

There are several threads talking about this issue on our forums. Please don’t hesitate to use our forum searching tool before creating a thread that is already discussed.

Thank you for your understanding & cooperation.

The thief and its gameplay - Your feedback [Merged]

in Thief

Posted by: CC Charles.3675

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CC Charles.3675

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Hello everyone,

Due to the amount of threads about thief and its gameplay impact, we have decided to open this thread in which you can discuss your concerns about Thieves in PvE, sPvP and WvW.

This will allow us to collect your feedback with more efficiency and forward them to the appropriate teams.

You can articulate both, positive and negative feedback for it, but we ask you to stay constructive and polite when you want to express your opinion, all posts that break the forum code of conduct will be removed.

Thank you!

(edited by CC Charles.3675)

GW2 become a game about grind

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

While we are very committed into collecting your feedbacks and forwarding them, we do not allow threads that are created for the sake of complaining on our forums as they do not invite to constructive discussion.

Thank you for your understanding.

Mesmer class over.

in Mesmer

Posted by: CC Charles.3675

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CC Charles.3675

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Hi,

Threads created for the sake of complaining are not allowed on our forums as they do not invite to constructive discussions.

Thank you for your understanding.

Gates of Ahn'qiraj opening got trumped.

in The Lost Shores

Posted by: CC Charles.3675

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CC Charles.3675

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Hey,

As you certainly know, we do not allow threads that are created for the sake of complaining on our forums. Also, we have dedicated threads for Lost Shore event feedbacks, so I would ask you to please post your opinions inside instead of creating new threads.

Thank you for your understanding.

Thanks for nothing..

in The Lost Shores

Posted by: CC Charles.3675

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CC Charles.3675

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Hi,

I am sorry that you had to reboot the game during the event, and I totally understand how frustrating it can be as I play GW2 too. But please understand that if we deploy updates, it is due to a good reason and that it needs to be implemented at this time, especially for the patch showed in your screenshot.

Thank you.

Hilter's Reaction to GW2 Nov 15th Patch

in Community Creations

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Even if I have to admit that this video is funny, I can’t let this thread open as the content here is mostly related to a big trolling than something constructive.

Thanks you for your understanding.

Idea buried by a merge?

in The Lost Shores

Posted by: CC Charles.3675

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CC Charles.3675

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Hi,

We are keeping all feedbacks in one merged thread in order to make them easier to read for our developers. Posting feedbacks about the same content in different threads makes it harder for our developer to read as they will have to find out all the appropriated threads before being able to have a complete overview of what the community thinks.

Be sure that all feedbacks are read and forwarded, so I would recommend you to post your suggestions of improvement in the appropriate thread.

Thank you for your help!

One Time Event (5 times in a row)

in The Lost Shores

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Threads created for the sake of complaining are not allowed on our forums as they do not invite to constructive discussion.

Thank you for your understanding.

if your going to complain..

in The Lost Shores

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hello,

I’m closing this thread as it does not bring any help or constructive feedbacks.

Please keep in mind that threads created for the sake of complaining are not allowed on our forums as they do not invite to constructive discussions.

Thank you for your understanding.

Thread ninja deleted?

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hello,

Please keep in mind that if we delete threads from our forums, it’s due to a rule breaking, we invite you to read again our code of conduct and check what is allowed or not on the GW2 forums. All threads/posts that are against those rules can be removed and/or infracted.

Also, if you think that a moderation action is inappropriate, you can always send a mail to forums@arena.net or send us a PM, it will be our pleasure to answer as long as your PMs stay polite and constructive.

Thanks.

(edited by CC Charles.3675)

How long until GW2 will become a p2w game?

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

There won’t be any “pay to win” system in GW2. This is absolutely against our philosophy of having fun in a game. The shop is only here to buy things that are not a must have in order to evolve and enjoy Guild Wars 2 at its maximum potential, and it will stay like this.

I close this thread.

Worst week of my life.

in Account & Technical Support

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

I’m sorry to for what happened to you. Our customer support will be able to help you regarding this problem, so please send them a request by clicking here.

Also, please check this page for more information about how to unlink your broken phone with your account.

Thanks.

Want to buy GW 2, through ''guildwars-2-gold''

in Account & Technical Support

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

As you can see in this list, this website doesn’t appear as an official retailer.

Therefore I would advise you to not buy the game via this website as it could lead to problems afterwards.

Thanks.

CLOSE ACCOUND(PLZ HELP)

in Account & Technical Support

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Please use this thread for everything related to banned account.

Thank you for your understanding & cooperation.

Let talk about GW3

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hi everyone,

As I see nothing constructive in this threads, I will now close it.

Thank you for your understanding.

Desolation Battle Report

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hello everyone,

I would like to make a reminder here: follow the rules written in our code of conduct if you want to post your opinion on our forums.

I have seen a lot of posts related to this kind of “nationality war” in this thread, and all of them have been removed. Competition is good for the sport spirit but it has to be done in a polite and respectful way so please refrain from being unrespectful to your opponents.

If we see other postings that are breaking the rules we will have to close this thread.

Thank you for your understanding & cooperation.

Account wrongfully banned

in Account & Technical Support

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

As Zaken said, please contact our customer support for this kind of problems.

Thanks!

Simply amazing PVP

in PvP

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Threads created for the sake of complaining are not allowed on our forums as they do not invite constructive discussion.

Thank you for your understanding.

(edited by CC Charles.3675)

Account suspended for 60 hours for use of racial slurs.

in Account & Technical Support

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

As Leira said, please contact our customer support for this kind of request.

Thank you for your understanding.

bots in WvW

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

For this kind of behavior, please report the players via the ingame report tool or send a request to our customer support.

Thank you for your help!

Thief in wvw can stop the war

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hi everyone,

We already have threads talking about thieves and their stealth in WvWvW.

Don’t hesitate to use our forum searching tool before posting a thread that is already handled in our forums.

Thank you.

Request: Voting to disable Commander flash icon on WvW

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hello,

Petition threads are not allowed by our code of conduct as this kind of thread does not assist members with support issues and concerns.

Thank you for your understanding.

(edited by CC Charles.3675)

I hate Orr

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hello,

Thread posted for the sake of complaining are not allowed as they do not invite constructive discussion.

We have nothing against negative posts/feedbacks but they have to be written in a constructive way and invite to an interesting debat instead of just complaining.

Thank you for your understanding.

If the new zone has ANY Risen in it...

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

As this thread has no goal, I will now close it.

Thank you for your understanding.

When is the next wave of Thief nerfs coming?

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

I close this thread due to the unconstructive content that we can see inside.

As a side note: you will be aware of all the modifications once they will be added via our patch notes in the news & announcement sub forum.

Thank you for your understanding.

Someone tried to hack my account :(

in Account & Technical Support

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hello,

First of all, I would advise you to change your password to a new one which is strong, sure and that was never used before.

Secondly, please send a request to our customer support in order to see if your account was compromised. An agent will answer as soon as possible.

Thank you!

Arah - Path 4 (Seers Path)

in Fractals, Dungeons & Raids

Posted by: CC Charles.3675

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CC Charles.3675

Community Coordinator

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Hello everyone,

Due to the inflammatory tone of this thread, I will now close it.

If you want to discuss about a special aspect of the game, we ask you to do it in a polite and constructive way as explained by our code of conduct.

Thank you for your understanding.

Next class updates?

in Guild Wars 2 Discussion

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Usually we don’t announce this kind of update unless we are sure that it will be implemented. The reason for that is that adjustement or updates about classes can take time and we need to be 100% sure that the implementation of the fix won’t add new bugs.

But as soon as it will be ready, you will be able to see the changes in the news & announcement sub forum.

Thanks!

Great job removing orbs! No sarcasm!

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

We already have a thread talking about the removal of orbs in WvWvW here.

Please stick to it for more clarity.

Thanks!

Removal of Orbs was a success IMO

in WvW

Posted by: CC Charles.3675

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CC Charles.3675

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Hello,

Please stick to this thread for everything related to Orb removal.

Thank you!