Guild Wars 2

Hi everyone,

Threads posted for the sake of complaining are not allowed as they do not invite constructive discussions.

Please refrain from creating such post in the future.

Thank you for your understanding.

Hi everyone,

I will close this thread for several reasons:

First of all, we already have threads talking about thieves, so please use our forum searching tool before creating a discussion that is already handled.

Secondly, if you want to post your opinion on our forums, I ask you to do it in a constructive way which was absolutely not the case for the opening post of this thread.

Thank you for your understanding.

Hi,

We are looking at every single mail that is sent to the mail adress given by Zaken.

Unfortunately, answers can take time due to the amount of email we are receiving. But be sure that we are investigating each issue closely and individually.

Thank you for your understanding.

Hello,

We already have a thread talking about Lost shore here. Please stick to it for more clarity.

Thank you!

Hello,

If you think that some players are acting strangely and could be bot, please report them via the ingame report tool or send a request to our customer support with all necessary details.

I also invite you to read the post from Colin Johanson about bots by clicking here.

Thank you for your help!

Very nice one!

Hello,

Thank you for your feedback. As this thread is starting to be an inflammatory one I will now close it.

Thank you for your understanding.

Hi,

As Grimjester said, you can use the ingame report tool to report bots, but you can also do it by sending a request to our customer support with all necessary details.

Thank you for your help!

Hi Guys,

We already warned you on the previous page, but I would like to make a last reminder here.

I ask you to stay polite and constructive when you want to express your opinion on our forums. Making a “nationality war” won’t help anyone here as it removes all the fun that can be brought by the battles between servers.

Stay respectful when you talk to your opponents and let’s fight on the battlefield, but not on the forums.

Thank you.

Hello,

Thanks for taking the time to give us your feedback here. The fact that the “holy trinity” is not necessary anymore may be disturbing but with a bit of organization, team play and coordination, dungeons are really doable and can bring you some fun.

I personally tried it and to be honest the first dungeon was just cataclysmic but now it gets better and better, and it’s really a good experience as well as a good entertainment. I think the best, at the beginning, is to do it with players you know and try to elaborate tactics depending on the professions you are playing.

But it’s just my opinion

Hi,

Indeed, you did the right action by reporting this user. As Corian said, this message is just to prevent in case of someone abusing this system without reason, so you have nothing to fear.

Thank you for your help & support!

Hi Everyone,

Please, keep this thread constructive by avoiding offensive language and/or personal attacks. This won’t bring any constructive contributions to this discussions and therefore can be infracted.

Let’s talk about battles between server in a respectful tone, it will be better for everyone of us.

Thanks!

Hi,

If you want to express your opinions on our forum, we ask you to do it in a polite and constructive way.

As this thread does not respect the rules explained above, I will now close it.

Thank you for your understanding.

Hi,

Please refrain from creating frivolous thread like this one. This doesn’t bring any constructive contribution to the community.

Thank you for your understanding.

Hi everyone,

Thank you for bringing this issue to our attention. We have forwarded this concern to the appropriate team and they are currently looking into it.

We will keep you informed as soon as we have more information.

Thank you for your patience.

Hi,

We already have some discussions about this topic. Please don’t hesitate to use the forum searching tool before posting something that is already discussed.

Also, as this thread is unconstructive and inflammatory, I will now close it.

Thank you for your understanding.

Hey,

I think I can say that we would all love to have forums that are helpful and friendly for every users who are willing to participate into the community.

However, creating a sub forum as explained in the first post won’t help as we want this entire place to be like this and not just one section.

What you can do if you want to help us keeping this forum as friendly/constructive as possible, is using the report tool (the little flag at the bottom right of each post). This will help us to act quickly on activities that break the code of conduct.

Thank you for your help!

Hi,

Indeed, as someone already said in this thread, if you want to express your opinion, we ask you to do it in a constructive, polite and respectful tone as explained by our code of conduct.

As this thread is not filling any requirements explained above, I will now close it.

Thank you for your understanding.

Hi,

As this thread as no goal and no constructive debat, I will now close it.

Thank you for your feedback.

Hi Everyone,

Please stick to this thread for everything related to black lion chests’ dropping.

This will help us to have clearer feedbacks.

Thank you.

Hi,

Due to the inflammatory tone of this thread, we will now close it.

Thank you for your understanding.

Hi,

As Qelris said, please contact our customer support. An agent will check if your account has been compromised and you will be able to change your email adress.

I close this thread.

Hi,

Please contact our customer support for this kind of request.

Thank you!

Hi,

Resolving bugs can take a while as we always have to test every bug corrections together in order to avoid the apparition of new ones. This can lead to several test cycles which will be more or less long depending on how difficult the bug resolution can be and how the results of those tests are. We are trying to work as fast as possible, but we will always do it in the best and most meticulous way.

Regarding the suggestions, due to the massive volume of posts that this sub forum is generating, you should not expect individual responses as explained in this thread. But be sure that we are reading and forwarding them.

I will now close this thread.

Hi,

As already explained in this thread, we are actively fighting against bots.

We understand how frustrating it can be to still see bots, even after our announcements, but please keep on reporting them via the ingame tool or by sending a request to our customer support.
Creating more threads about this situation will not help us to resolve it.

Thank you for your understanding & cooperation.

Hi,

We will have account restorations in the future, for compromised accounts. They will not be used to undo an accidental item deletion or to offer a do-over for a purchase. Accounts will be reviewed and must meet certain requirements in order to be restored.

Unfortunately, we do not have any timeframe to provide regarding the implementation of account restoration yet.

Hi,

As this thread is full of off topic postings and trolling, I will now close it.

Thank you for your understanding.

Hi,

Thank you for your feedback. As we already have several threads of the same type, I will now close this one in order to avoid duplicate.

Thank you for your understanding.

Hi,

As we already have the same discussion here, I will close this one.

Thank you!

Hi,

Please contact our customer support for this kind of request.

Thank you!

Hi Everyone,

Unfortunately we have seen a lot of off topic posts on this thread.

As it is really important for us to collect your feedbacks and opinions in the clearest way, I invite you to stay on topic and avoid posts that do not provide any meaningful contribution to the discussion at hand.

Thank you for your cooperation.

Hi,

Please stick to this thread if you want to speak about this issue.

Thank you for your understanding.

Hi,

Due to the off topic we can read here and the inflammatory tone of this thread, I will now close it.

Thank you for your understanding.

Hi everyone,

I just wanted to precise a little thing regarding this thread. The goal for this discussion will be to let you speak about this new authentication feature.

However, we would like you to post your feedbacks and/or bug reports on this thread in order to give us more visibility about it.

Like this, we hope it will be clearer for everyone, on one side, we will be able to gather your feedbacks and the bugs on the most efficient way possible, and on another side you will have the possibility to discuss about this feature as much as you want here.

Thanks!

Hi Everyone,

This discussion is very interesting, but please stay in the topic.

This thread is about GW2’s community so let’s just speak about this topic and no other ones.

Thank you

Hi,

If you don’t have the time to report bots ingame, you can also take a screenshot and then send it to our customer support with all necessary details.

Thanks for your help!

Hi,

You should continue to report bots because it helps us a lot to fight against them.
We know that it is disturbing for players to see such behavior ingame, but be sure that we are actively working on it as explained in this thread.

Thanks for your help!

Hi,

Thank you for your feedback, but this thread as a great tendency to go off topic. These forums are here to speak about Guild Wars 2, compare it to another game can be tolerated only if it is to support your point of view but not more.

Thank you for your understanding.

Hi,

Due to the unconstructive and inflammatory tone of this thread, we will now close it.

Thanks for your understanding.

Now that the answer has been given, I will close this thread.

Hi,

Please, check this thread for more information about post-pacth builds.

I will now close this thread.

Hi,

Please refrain from making staff callouts in your thread titles. We understand that you wish your thread to receive the attention it is due, however using staff names/ArenaNet in your thread title does not aide in making this happen.

I will now close this thread.

Due to the inflammatory tone of this thread, we will now close it.

Thanks for your feedbacks.

Hi,

You have two options to report suspected botters:

1- Report them via the ingame tool
2- Create a request for our customer support with all details needed and/or proof attached to your mail.

Thanks for your help!

As requested by the creator of this thread, we will now close it.

Hi,

As already explained by Mike, we are very commited to fighting botters. However, we are not going keep you updated about this situation every hour, or answer personally to each questions you are asking.

Moreover, we have seen reports of bots with screenshots attached that were showing personal information. Again, this should not be posted on the forums as explained by our code of conduct.

For this reason, and in order to keep this thread as clear as possible, we will close it. As soon as we will have more information to provide, we will keep you updated here.

Thank you for your understanding & cooperation.

Hey,

Thanks for the information, I will forward this to the appropriate team.

Thank you for your help

Now that the answer has been given, I will close this thread.

Thanks!

Thanks to VakarisJ for summarizing the situation in the best way possible.

Please stick to this thread for everything related about night capping.

Thank you for your understanding.

Hi everyone,

As this thread as no goal, I will now close it.

Thanks for your feedback.