Guild Wars 2

This issue has been noted and escalated to the support team. Sorry for any inconvenience while we wait for a fix to be implemented. Thanks for your patience in the meantime!

Thanks for your feedback, but this subforum is for Account Issues so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Hey folks!

Just a quick reminder for everyone – bypassing the language filter is frowned upon, so please refrain from doing so. Just as we are vigilant about language in the game, so are we here on the forums. Thanks!

Carry on!

Original post edited – Please refrain from posting any personal information (including email addresses) on the forums. Thanks!

If your installation is stuck at 0% or you are receiving a download failed message, we have found this to usually be attributed to your firewall or security applications, which may be blocking your ability to connect to the ArenaNet servers. We recommend disabling your firewall first and seeing if this fixes the issue.

You may also want to check to make sure that you are running the installation as the administrator.

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. More forum sections appropriate for this topic will be opened in the future. Thanks for your understanding and cooperation!

As previously mentioned, please follow the instructions above – including posting your ticket numbers in the thread linked (https://forum-en.gw2archive.eu/forum/support/account/Players-Awaiting-Help-merged/first).

Do not continue to create a separate thread for this issue. Thanks for your understanding and cooperation!

Sorry to hear about your hacked account, Guldor. Please follow the instructions above. Thanks!

This question has been answered correctly – locking thread.

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. More forum sections will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your question, but this subforum is for Forum and Website Bugs so will be closed. More forum sections will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. More forum sections will be opened in the future. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. Thanks for your understanding and cooperation!

We will be opening more forums in the future as mentioned above. Thanks for your patience in the meantime!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Forum and Website Bugs so will be closed. All reports of gold sellers should be done using the in-game ticketing system. Thanks for your understanding and cooperation!

Thanks for your feedback, but this subforum is for Game Bugs so will be closed. Thanks for your understanding and cooperation!

This question has been answered to the satisfaction of the original poster so will be closed. Thanks for joining in the conversation!

Thanks for your question, but this subforum is for Game Bugs so will be closed. Thanks for your understanding and cooperation!

Thanks for you feedback, but this subforum is for Game Bugs so will be closed. Thanks for your understanding and cooperation!

Thanks for letting us know, Max! We’re on it!

Thanks for not only bringing this to our attention but also taking the time to ensure it had not been corrected yet. This issue has been escalated to our security team for further investigation. Thanks again!

Please do not post the details of possible exploits in a thread. In the future, please send an email to exploits [at] arena [dot] net.

Thanks for letting us know though! This has been escalated for investigation.

The “Forgot password” button has been temporarily disabled for additional security. If you need your password reset, please contact our support team for assistance (http://en.support.guildwars2.com/). Thank you!

For assistance with hacked account tickets that have not received a response in an extended period of time, please post the date your ticket was submitted, along with the 12 digit ticket number here. Thank you!

Without additional details, it’s hard to say whether your particular discovery is working as intended or is an exploit. If you suspect any action of being a possible exploit, please send an in-game ticket to our support team with all relevant details of the action/s taken. They will let you know whether it is an acceptable practice or whether it’s an exploit and should be halted.

Hi all. Thanks for your input, but the only people that can assist indrct with a ticket is someone from account support. As such, please respect their decision. Thanks!

We have opened the Support section of the Guild Wars 2 Official Forums today. This section includes the sub-forums for Account Issues, Technical Support, Game Bugs, and Forum and Website Bugs. Other sections will be rolled out when our team observes that the forums are performing well under load.

Thanks for asking! ^_

Please include a brief statement about the general nature of the issue when creating a thread, rather than only including a ticket number and date. Thanks!