I have noticed that they ignore every post, but as a known company that been here always for the customers and not to be rude or something, I am expecting an answer for that as we all deserve to know
They don’t ignore very post. They’ve actually responded to the best of their ability (basically, “we acknowledge your complaints and cannot say any more than that”). ANet typically doesn’t readily respond to most topics beyond this type of answer until months down the line.
they haven’t really though.
they’ve said “we’re looking at the thread and passing it onto the team”
what I would personally like to hear at this point, is something more along the lines of
“we realise there are a number of issues being raised here, … , … , and … , and we are raising these issues with the relevant departments.”
as it stands, we’ve had no chance to make sure that the issues they’re reading are the issues we want to raise.
for example, they might be all discussing the pricing, and whether it’s worth it, while completely ignoring the character slot issue. or perhaps looking into the character slot while ignoring the whole “free bonus but not if you actually enjoy the game” thing.
Why do we need to sacrifice ? Why instead does Anet not have to make a compromise ?
A compromise would’ve been so easy, even profitable if done the right way.
Something like this:
- Free base game for new players, free “veteran pack” for existing players.
- Add “veteran pack” to gem store some months after release like they did with the digital deluxe update for the original game.
- Profit from all those new players who can’t live without the veteran pack.
- More happy players.
The “veteran pack” can be a character slot and one or more unique shinies.
Wouldn’t new players complain that they can’t get the free items too? Since it’s free why wouldn’t everyone one get it and they would have to cough up money to pay for it down the line? Not fighting you but bringing up some issues I could see people burning Anet for again.
I think anyone – even new players could get the free items. it simply wouldn’t come with the core game, so they’d need to grab that separately.
I just want to say that for each person who feels “betrayed” by Anet, there is one of us that sees almost nothing wrong.
- and for every customer who complains, another 4 or 5 think the same but keep quiet
$50 is a normal pricepoint these days. GW2 is a BTP game with no sub fee that provided content and story updates in between expansions via the “living world” system.
- I wouldn’t disagree. that said, Price seems to be one of the slightly less-raised issues.
There are a ton of features that have been announced though we do not know the extent of them at this point.
- here is where Anet’s tendancy to keep things quiet is kinda backfiring.
You do not HAVE to pre-purchase. If you do not feel confident, wait until some reviews come out or until the price drops, or until retailers start selling it for a few dollars less.
- also true, and just generally good advice
And finally, the base game didn’t ship with enough character slots for the EXISTING professions. Why would you assume that the expansion would give you another one just because there’s a new profession?
- to help fix this issue
- to prevent this issue from getting worse
- because Anet themselves set the precedent.
It was never said by ANET that that was their intention, and you basically disappointed yourself by making assumptions.
- true enough, but was it so unreasonable an assumption?
I WANT the expansion to ship with the bonus core game because I want to see the game grow. I want to see new players hit 80 and then join me in my adventures in Maguuma.
- I agree, new players are almost always a good thing
- I would also say that I WANT the expansion to ship with the bonus core to everyone. you can treat everyone equally and entice new players in.
I do not feel that Anet owes me anything because they already gave me MORE than my initial $50 investment via the core game, living story season 1 & 2, various updates with fractals, the Aether Path dungeon, and some awesome memories.
- also true to some extent, but since I paid for this, I also don’t feel that I owe Anet anything. as such, they have to convince me to buy HoT or earn my trust. so far they’ve done neither.
Why you think that is going to stop because THIS time they want you to pay for larger than typical game updates
- I don’t think this is going to stop. I expect the development teams will continue doing good work.
- however, I am very disappointed in this customer service/public relations.
(not to mention COMPLETE rehauls of existing systems that look completely BA)
- it could be argued that these systems only need overhauled because the existing systems aren’t good enough. I’m not going down that route, and I like the look of what they’re doing. but there’s gotta be some distinction between an improvement and a fix.
I’m mildly worried that the new thief elite spec has become so stealthy even Anet can’t see it.
Are people seriously complaining about having to spend an extra 10 bucks on a game that has no subscription fees?
So you pay $60 and have unlimited access and free content updates monthly, dont think your getting value? go play wow…
are you seriously upset about people complaining on a forum when there are gross human rights violations occurring in North Korea?
wow, it’s like we want things to be good, and aren’t simply willing to settle for slightly-better-than-the-worst-out-there…
Why would you want the base game?
1) you either already have it and therefore don’t need it
you don’t know me. you don’t know my life. I have a mighty neeeeed.
2) you get it for free when you pay 50$ for the expansion
as has been said many, many times, that statement is less than accurate, and that’s one of the main issues – people not getting the free core game.
there’s no need for a third option that only gives you the base game. No new player in his right mind would reject base game+expansion for 50$.
- yeah, ’cos no one would want to try the base game, and see if they like it, instead of buying all in before they know if they want to play it.
- anyone who doesn’t have the $50
- any of the several reasons that someone might only want the core game
And everyone who already has the base game won’t need it again.
- mule accounts, alt accounts, secondary accounts of various purposes.
- gifting to friends.
- and, once again, you don’t know me. you don’t know my life.
beta access, the “mugumma trailblaizer” title.
Except when you start telling players almost 5 months ago that the base game was required and putting it on sale during every game con ANet were at hawking HoT and when time comes to start up pre-order announce the base game is now included in the price, it seems duplicitous. The FAQ change then looks as if they were covering their backsides rather than simply reflect the current situation accurately.
But everything they said was true. You WILL need the core game, and a $10 deal on the game was still a good deal, even if you could later get it free with HoT. It’s not like they announced a $10 sale like last week or something, it was months ago, likely before they even decided to bundle the game with the pre-order packages.
Changing their FAQ to reflect the new reality was the only responsible action they could have taken.
in theory – you could be right. however, if they continue bundling the two together post-launch, then the status as an ‘expansion’ becomes somewhat less valid, and the FAQ goes from being technically right to straight up wrong.
and I’ve not seen it said anywhere that this is a prepurchase deal.
as the FAQ says:
Q: Do I have to own Guild Wars 2 to play the expansion?
A: Yes, but Guild Wars 2: Heart of Thorns includes the Guild Wars 2 core game.
note this doesn’t say “Heart of Thorns Pre-purchases include the Guild Wars 2 core game” or “Heart of Thorns currently includes the Guild Wars 2 core game.” at no point does it say that the inclusion of the base game is temporary.
Some posters claim to have paid $60 (not necessarily the OP), and if bought from ArenaNet, that was many years ago. They then ask for the expansion at no charge. Thus, they want far more than any new player gets: the ability to have 3 years worth of experience and progression for the same price (or only 10 dollars more) than anyone who purchases newly purchases HoT.
That doesn’t sound any more fair than what many are complaining about now, to me.
The OP says he could have waited and paid the same price. Yes, he could have waited 3 years (because $60 hasn’t been the price in a long time), and received the core game and the expansion at nearly the same price. But, there is a cost for waiting for lower prices for items, and the cost in the game is an absence of progression. Since, it seems he would not mind the absence of progression (he said he could have waited), he has the option to wait until HoT sells for 5 or 10 dollars ( and postpone any progress until purchase).
I agree that the arguments you’ve listed are silly.
however, the fact that only new players get the free core game is a valid point. any core game given out with HoT will be equally unable to access past content, and so is worth the same to everyone. the fact that some people get core game + HoT for$50 and some only get HoT for $50 is unarguably unfair.
Yes. It’s not just price or something, it’s the whole direction is shifting to ultra casuals, not even doing dungeons/raids, not caring that their “expansion” doesn’t seem to have lots of zones or an epic world-spanning feel.
Have they confirmed there’s no instanced content then?
I believe their dungeon team was disbanded a while back, and there’s been no mention of any instanced content – excluding Guild hall capturing and story missions
It was very disappointing, but I have high hopes (that might be crushed) that this expansion is to pave the way for easier implementation of future content, and the next one will offer more flavour – such as races!
I’d kill for an Elementalist Kodan or a Largos Ranger!
Skritt thief.
because all your shinies are belong to me.
If Anet wants SOME angst but not maximum, He’ll find her bow in wreckage of the pact fleet, (possibly with her pet) but no signs of her. He makes use of it himself, while frantically trying to find signs of her survival and eventually Eir returns as a druid after wandering the jungle after whatever odd plot stuff happens to her.
I quite like that as an alternative.
I don’t particularly want to see Eir die, or any of D.E. come to that. Oh. Logan. The jury’s out on Logan still.
well, it looks like Braham’s gonna be our dragonhunter, so logan’s got nothing saving him…
jus’ sayin…
Correct, currently the expansion comes with the base game rolled in to it for ‘free’ regardless of which package you purchase.
unless you already have the base game, in which case you only get the expansion – a much lower return for the same amount of money.
HoT Price Feedback + Base game included [merged]
in Guild Wars 2: Heart of Thorns
Posted by: Gray.9041
Yet still no reponse.
Have you not noticed how sensitive the community is?
They’re probably on there twenty seventh draft, trying to choice the exact wording that will have the community only slightly throwing a tantrum (cause let’s face it a tantrum there shall be, so it’s degrees were talking about here).
as I heard someone else say on another thread – people are always gonna complain. it’s when everyone’s complaining about the same thing that you’ve got trouble.
I don’t think it’s possible to please everyone. but I do think it’s possible to come out with something reasonable enough that only a handful of people will continue to complain.
You will have access to an instance in LA which will have some of the things previously accessible on the guild panel, whatever that means. I would like to know who needs to have HoT in order for a guild to have a hall. The leader, an officer, or any member?
the leader needs to be present to claim a guild hall. that said, any member could be promoted to leader, sent to grab the hall then demoted again…
Not in terms of dedication it isn’t. How many bugs you knew in GW1 to have survived for 3 years without adressing?! Game mechanics, pvp balance, etc. And they had a lot more to look at when balancing classes there than here.
You can still exploit Malyx.
isn’t that, like, the entire point of being a revenant? ba-dum tss
I’d love to add something, but you seem to have it all pretty well covered. a little lengthy, but it sums up my view on things pretty well.
Add as Much as you’d like, let’s get it all out there
like I said, you got it all pretty much to a T, nothing for me to add.
good job on that.
we don’t know for sure, but it seems that only HoT players will have access to guild halls.
I’d love to add something, but you seem to have it all pretty well covered. a little lengthy, but it sums up my view on things pretty well.
OP have you considered the possibility that this is precisely why you don’t own a game studio? Or a supermarket. Or anything that deals with customers directly. Oh snap.
Also lack of intelligence is not a disease <O>
But I do have an MBA from an Ivy League. I’d hate to own a supermarket because the vertical is stupidly competitive but margins hover only at 2-3%. Kinda hard to respect anyone whose scope of business knowledge is limited to high competition, low margin industries.
I don’t own a game studio because I’d hate to have customers like you.
I’m an extremely well paid consultant and I have no shame turning down clients I feel would be difficult to work with.
Was amused by the rhetorical questions you asked me. I doubt that you own a game studio or supermarket or even deal with customers.
My question to you isn’t rhetorical…
Are you a high income, debt-free, self-made multimillionaire?
can you make a reasonable argument without going several layers of ad hominem?
and if this is true, why do you even care?
ArenaNet stated long ago that the Living Story would continue after HoT is released. I would not expect them to change the way one can obtain the LS chapters. It wasn’t considered a ‘scam’ before by most; why would it suddenly be a ‘scam’ in the future?
I’m with you here, but if they’ve cut some stuff out of HoT and re-packaged it as Living story, it’ll look an awful lot like on-disk DLC…
that said, while I’m pretty kittened at Anet over the pre-purchase debacle, I’m willing to give them the benefit of the doubt over future living story updates. provided they don’t drop suspiciously soon.
OMG! This is not a logic! You bought the game 3 years ago and you are playing (or could have) since then, you have experienced holiday events, living world and new content (Karka, Dry Top Silverwastes etc). You unlock personal story for free and had new pvp maps and other changes.
Don’t compare what you got back then with what you can get now! The price for an expansion like that is indeed too high and unfair, but the comparison it is not valid! And new players will get core game for free but they will have to pay the living story and also they will have to start from scratch!
yeah. and if we also got the free copy of the core game – for ourselves of to give to friends – the person using that copy would also experience none of the holiday content. they would have to start from scratch. pay for the LS if they want it. it’s not about then and now, it’s about now and now.
Guys, the community is more toxic than it’s ever been.
Ukraine’s the most violent it’s ever been. but then, people tend to react badly when they’re being screwed over.
okay, the pre-purchase isn’t exactly Russian operations in Ukraine, but the point stands.
sometimes, when people are getting angry and worked up, it’s because something is angering them, and working them up.
and maybe that’s what needs changed…
The recent backlash is absolutely not representative of the community at all. GW2 has by far and away the best community of any MMO (perhaps even any game period) I have played in over a decade. I’m sure once all this silliness blows over the community will be back to it’s old self and we’ll all be venturing in to the lair of Mordremoth together.
- not sure I’d call it silliness – it’s a consumer base raising a number of valid concerns with a business that doesn’t seem interested in listening.
- also, I’d argue that the recent backlash could well be representative of the community. much of the backlash is people dealing with real-life business issues, but I expect the vast majority of people involved are just as nice, friendly and welcoming in-game as anyone.
Rage and drama aside, I’m truly looking forward to HoT and everything it brings with it at launch and in the future.
- this much at least, I think everyone can agree on.
HoT Price Feedback + Base game included [merged]
in Guild Wars 2: Heart of Thorns
Posted by: Gray.9041
- Historically, with GW1 expansions 2 additional slots were included with each expansion (IIRC)
- just gonna hop in here before the technicality police do – the only real expansion for GW1 didn’t come with a character slot. nor did it come with a new profession.
- the two standalone campaigns, however, came with character slots equal to the professions added (2) when linked with an existing account.
- The store does not explicitly state (only if you don’t already have the game)
- the hover text does say account creation or upgrade, but it doesn’t make clear that existing players lose the free core game. shaky, but worth noting.
- No separate key is delivered for the core game if you do buy it thus you could not add HoT to an existing account and create a separate Core-Only game account using the second key
- this is one of the things that really gets to me about the whole debacle.
- Given the above two sub-points A-Net could be considered in technical breach of (at least) UK law/regulations
- I’m no expert, but if you had more information on this, it’d be interesting to see. being a skritt to your fanbase is one thing. violation of legislation is a whole other kettle of fish.
- Guild Halls are exclusive to HoT thus it holds guild leaders (who reasonably expected Halls to be part of the core game based on what A-Net previously said) to ransom
- I see the point you make here, though I’m less concerned for this than for other things. (not to say it’s not important)
apparently refunds have been offered to players who bought the game in (roughly) the past month (based on what I have heard).
- this is true, but seems to require a fair amount of effort on the consumer’s part, and even then, the law states they have to give a refund to players who wish for one within 30 days of purchase. this isn’t them being nice, it’s them having no choice.
This is exasperated by not actually delivering a separate key for the base game which could have utility to existing account holders by allowing them to create an additional account with 4 characters that could be used almost purely for storage for example.
- yupp, this is much of my problem right here. this at least would be equal value for money.
Personally, I put the current situation down to incompetence on the part of management at A-Net rather than malice or intentionally unethical behaviour which could be in technical breach of regional law/regulations.
- possibly, but I’d say two things on this:
- First, intent doesn’t matter as much as we’d like sometimes. I don’t care too much if it’s an accident or intentional, if the end result’s the same.
- Secondly, their lack of response thus far cannot be an accident. their inability to communicate with their playerbase is clearly intentional, and is rapidly becoming the source of much of the anger floating around.
Overall, I think we all need to decide if we are going to buy it and either buy it or forget about it as I doubt A-Net are going to change the status quo…
- I’d like to agree, but I enjoy GW2, and I have faith in the devs behind it, so I’ll keep on arguing my case, and trying to make my point in the hopes that the marketing/sales/management people who messed up will fix the situation. if we give up now, nothing will get better, but if we keep going, we might be able to fix this. as it stands, I can’t bring myself to per-purchase, but I’ll be kitten ed if I’m giving up on the game and the community I’ve come to enjoy so much.
…Keep the customer satisfied. No matter what it takes. Old rule. The customer is Always right!
not so much. The Customer is always Right can lead to a whole bunch of issues.
The Customer should be treated with a reasonable amount of respect and fairness will do for me.
don’t get me wrong, there are people complaining about dumb stuff here, and there will be people complaining about dumb stuff long after this all peters out (one way or another) and sometimes companies need to just ignore the obnoxiously loud idiots among the community.
but this isn’t that. this is a fairly sizeable chunk of the existing playerbase, with a number of legitimate concerns, and I think here and now Anet needs to be honest with us.
You’re wrong. There is a core game. You can have it without HoT. Anyone that doesn’t buy HoT has the core game. They won’t have access to the new profession or new pve maps.
There is no false advertisement
this is true.
however, there is no way of obtaining Heart of Thorns that isn’t playable. that does bring the whole “expansion” thing into question.
so I would argue there’s a core game, and a core game 2.0. find me the version that can’t run without a separate purchase of the core game, and we’ll have an expansion.
I don’t know if you’ve been reading the forums/reddit/various articles on gaming news sites, but pretty much Everyone is kittened over this.
however, the forum moderators’ tendency to just merge everything means that the three or four separate issues end up looking like one single issue, but no-one can agree what it is. all the misinformation this causes can’t be helping.
considering the way Arenanet’s been handling things, I find the thought very unlikely, unless you’ve got a week to waste on support tickets.
I’ve read people complain about supporting the game for 3 years and how it’s unfair for them to buy again. That logic is so flawed because it dismissed all the content they’ve enjoyed that new buyers will never experience.
wow. it’s almost like… we paid for that…
HoT Price Feedback + Base game included [merged]
in Guild Wars 2: Heart of Thorns
Posted by: Gray.9041
That makes perfect sense in my opinion. You have had 3 years to trick out your awesome car (which has clearly risen in value). They get a crummy lemon with the potential to be as good 3 years from now.
If it’s compansation you want, then the only thing I can imagine is if they threw in an extra seat for vet car owners.
But really this whole shinannigan is just one fat overblown sense of entitlement.
I see your point. But in that case 50$ for the expansion is a bit much. It wont have the same amount of content as the game 3 years ago, but it is the same price. I can’t compare to GW1 since I didn’t play it. But I know that making new content got harder since then. A character slot and a 10$ decrease in the price would be perfect… I would settle just for slot too.
Well, technically you would be paying $50 for the expansion and all the “free” updates coming to the game afterwards. So that 50 is well spent. On another note. Understand that A-net cannot lower the price further than $50. They had that price set for them by an outside source.
The price itself is not the issue, that is the price Anet have set for the product they are selling. From there, customers decide if they buy it or not. Same thing apply on whatever merchandise you buy.
Lets take the car example as a parallel: So you have a car but would like to have a minivan in addition. You find one that is sold for 30 000$, some people will think it’s too expansive but you like that one and think the price is fair. The salesman now tell you that if you don’t already own a car, they’ll give you a small car as a free bonus but if you already have a car, you only get the minivan for the 30 000$. Does that seem right to you? Would you still want to pay the full 30 000$ for the one minivan while others get a minivan AND a car for the same price from the same dealer?
My point is the price is set by the vendor, as a customer you get to chose if you are willing to pay that amount for the product or not. The issue here is that some people are getting more for their 50$ than others. It’s not entitlement, it’s fairness: same price same product.
As I stated in a earlier post, the minimum Anet has to do is give everyone the same thing, 50$ for GW2 and HoT. While I don’t really want a second base game and would ratter have the option to substitute the base game for a free character slot, at least that would be fair.
Oh boy, another car analogy xD
Alrighty, I’ll give it a shot.
Yes. I think it is fair because you ALSO own that bonus car ahead of time. Not only that, but that car of yours has grown into [insert dream car here] and can mash and transformw with that 30,000 car you’re buying. While the new buyers are driving around feeding their freeby, you’ll be flying around in space shooting car-lasers.
People are making this an issue of fairness by acting over-entitled and not looking at the big picture.
I can agree with your last point, though. I believe a free character slot for vets would be a fair compensation.
I would argue that the fact I own the car ahead of time – and that my car has been improved over that time – comes down to the fact that I paid for said car a long time ago, and have worked to improve it over that time.
and I’d say that the fact that I have that car is none of the salesman’s kitten business.
at this point, when they respond could be as important as how.
all other issues I have with the pre-purchase aside, I think we can all agree that the work being done by the devs at this point is pretty kitten ed awesome.
that sure is a fair few articles, and I expect we’ll only see more in the days ahead…
- [quote=5179908;BrooksP.4318:]None, other then them releasing a road map of post HoT release plans.
[/quote]
this would help – if we pre-purchase, that’s guaranteed. Anet’s half of the deal is only a promise right now, we could at least get a rough gist of _what_’s being promised.
- the character slot would be a good move
- splitting the HoT and GW2 keys as well, that would calm a fair number of people.
- offering a package without GW2 included. you don’t need to remove the current packages, but an expansion-only package would make sense. unless…
- it’s possible that they’re trying to combine GW2 and HoT into a single item. if this is the case, then it has been marketed, advertised, and misrepresented. at the very least, we should be told about this. honesty is the best policy.
Yes, that is correct. You get less value than the new players. But since you’re not a new player it shouldn’t concern you in the first place. Don’t think so hard about what “other people” get. Just ask yourself whether HoT is worth your money or not.
it actually concerns me (us) because both me and the new player are paying the same price for the same product in the same time period; that is simply put discrimination
You’re not being discriminated, jeez…
Yes, everyone gets treated the same way. Just like you said. You’re nothing special for already owning the game.
actually, he is getting something special for already owning the game. he gets his copy of the core game from the bundle removed.
he receives a different manner of goods or service from the same purchase. pretty much the definition of special treatment.
There are no “Immediate and important” issues, its is just a bunch of children throwing a tantrum because they decided to let people only have to buy HoT instead of having to buy both HoT and the core game.
even if that was the case, the PR effect alone is enough to be considered “immediate and important”
the loss of the ‘free’ core game when you upgrade is a little unfair, but mostly it’s the fact that there’s so much Anet could’ve done to prevent this, even just little things, and they didn’t.
it’s not so much that we’re owed something, it’s more that the Anet want to keep customers, it’s better to treat them with at least a little respect, and it feels like they’re not right now.
No, this is the argument given “ive been playing since launch i should get something since new players are getting the core game for free”. That is entitlement and they dont owe you anything. You have gotten plenty for just logging in for the past 3 years.
Some of the Vets havent shown a shred of respect or even thought about what they are saying, they just want free stuff because im a vet.
Im on the side that you should never tell someone to leave if they dont like it because its bad for any type of business, but in this case, if you dont like that your not getting free stuff dont let the door hit you on the way out. The community would be SO much better.
I’m not asking for free stuff ‘cos I’m a vet.
I just want what everyone else is getting.
They just released two days worth of info on guild halls. People are fixated at the moment. I hope it turns into something worth reading soon as well, but the forums have not been worth participating in for me for quite a while now.
Except that only a minority of players care for the sorry excuse of content which is called Guild Halls.
I would have been interessed if I wasn’t so kittened.
Same. I’m interested in the various bits of information we’re getting, but I’m more concerned about the more immediate and important issues.
the loss of the ‘free’ core game when you upgrade is a little unfair, but mostly it’s the fact that there’s so much Anet could’ve done to prevent this, even just little things, and they didn’t.
it’s not so much that we’re owed something, it’s more that the Anet want to keep customers, it’s better to treat them with at least a little respect, and it feels like they’re not right now.
I wish this just so it will hopefully get the crazies here in these forums to get their pants off their heads.
Just a note: A-net could not list a price lower than $50. Unfortunate, but so it goes.
- character slots.
- separate keys for HoT and GW2.
- more bag/bank slots
- various in-game items
any of these would have gone a long way to appeasing people, and at almost no real cost to Anet. (sure, they won’t have as many people buying gems for these things, but compared to the various levels of boycott and loss of trust, I think it would’ve been the more profitable decision)
they don’t need to price it below $50. they need to show the players the value them, and when they can do that at almost no cost, not doing so is just bad business. (it is significantly easier to keep a customer than to gain one)
I can agree on the character slot (for sure) and maaaaayyyyybee the bank slots (pushing it).
I’m not saying they should have offered all of these, but any one would have helped.
I prepurchased the expansion without noticing the whole “core game included” clause. I did it because in the 10 years I’ve been Anet’s customer I never once felt like I’m getting a bad deal, and I just flat out trusted the company.
But for the first time in those 10 years I kinda feel cheated now (even though I’m fully aware it was my own fault for not reading through the offer carefully), not because new players are getting more value for their money, but because veteran players are getting treated differently, like we’re something that is a given, instead of a precious resource they should be building upon. I won’t look for a refund, because I doubt I’d even get one, nor will I stop playing, but I’ll definitely look closer next time I buy anything, since Anet stopped being the company I can just trust with my money without a second thought.
This is just false perception. You get exactly the same thing new players get with the only difference they get the core game cheaper cause well its 3 years old now. That has been happening for quite a while now, they had multiple discounts promotions.
nonononono.
no.
that’s NOT what this is.
games get old, prices go down, that’s life.
saying that previous owners of the game CAN’T buy the game at the sale price is a whole different fandango.
every time GW2 was on sale, there was nothing stopping an existing player buying again at the sale price. many did.
but this time, the price decrease is applied only to new players. it’s not the price drop. it’s that the price drop is only on offer to some players, and not others.
no its not, old players are free to buy it an open a new account too just like they could buy the game on a discount and open a new account. Its exactly the same thing.
Naturally people dont want to do that because obviously they want HoT on their main account but that doesnt mean that ability has been taken away from them. After all when the game was on discount I couldnt buy it and apply it to my main account and get 5 new slots, ability to join 10 guilds etc..
well obviously. the base game isn’t an Expansion. the base game and the expansion should be separate. if they’re not, then they’re lying to me. they claim to be offering the expansion with a free copy of the core game, but they’re actually offering me a choice between an expansion and a standalone. and if that’s true, that makes their FAQ troubles a whole lot worse.
A Guild cannot “own” an expansion. a guild is a group of players, and some guild content will only be available to those players who have the expansion. for example, a non-HoT account will be unable to visit guild halls, I believe.
Also there’s no loyalty kind of reward. If you have been loyal, you have make the original Gw2 price just much more worth than players that have play it less.
So this give Anet the right to screw me.
An example on Gw2; a new offer appear on the black lion :
– a new item very game changing (just for the example).The offer say that:
– if your account is less than 2 months old; it will cost you 400 gems.
– if your account is older than 2 months; its will cost you 800 gems.
Would you be happy ?But that’s not happening. According to the op the expansion costs 50 bucks no matter if you’re a veteran or a new player with the latter getting the core game for free.
So your example should actually read:
-if your account is less than 2 months old; it will cost you 400 gems.
-if your account is older than 2 months; it will cost you 400 gems.
you’re right, the cost doesn’t change.
the items do. a more valid example would be:
the Identity Repair Kit – 1000 gems, no matter who you are.
contains 1 name change contract, and 1 total makeover kit.
but imagine if:
- A) if you bought it, but had already received a total makeover kit at some point before (via AP chests, Black Lion Chest drops, etc) you only get the name change contract
- B) neither the makeover kit nor the contract are available separately. you can only buy the identity repair kit as a whole
now imagine you want to change your character’s name, and already have a makeover kit. does this package seem fair now? you’re paying for the kit and the contract, but only getting the contract. true it’s the same price for everyone, but it’s much better for someone who hasn’t had a Total Makeover Kit before.
I prepurchased the expansion without noticing the whole “core game included” clause. I did it because in the 10 years I’ve been Anet’s customer I never once felt like I’m getting a bad deal, and I just flat out trusted the company.
But for the first time in those 10 years I kinda feel cheated now (even though I’m fully aware it was my own fault for not reading through the offer carefully), not because new players are getting more value for their money, but because veteran players are getting treated differently, like we’re something that is a given, instead of a precious resource they should be building upon. I won’t look for a refund, because I doubt I’d even get one, nor will I stop playing, but I’ll definitely look closer next time I buy anything, since Anet stopped being the company I can just trust with my money without a second thought.
This is just false perception. You get exactly the same thing new players get with the only difference they get the core game cheaper cause well its 3 years old now. That has been happening for quite a while now, they had multiple discounts promotions.
nonononono.
no.
that’s NOT what this is.
games get old, prices go down, that’s life.
saying that previous owners of the game CAN’T buy the game at the sale price is a whole different fandango.
every time GW2 was on sale, there was nothing stopping an existing player buying again at the sale price. many did.
but this time, the price decrease is applied only to new players. it’s not the price drop. it’s that the price drop is only on offer to some players, and not others.
I wish this just so it will hopefully get the crazies here in these forums to get their pants off their heads.
Just a note: A-net could not list a price lower than $50. Unfortunate, but so it goes.
- character slots.
- separate keys for HoT and GW2.
- more bag/bank slots
- various in-game items
any of these would have gone a long way to appeasing people, and at almost no real cost to Anet. (sure, they won’t have as many people buying gems for these things, but compared to the various levels of boycott and loss of trust, I think it would’ve been the more profitable decision)
they don’t need to price it below $50. they need to show the players the value them, and when they can do that at almost no cost, not doing so is just bad business. (it is significantly easier to keep a customer than to gain one)
New players give 50£ and get base game + HoT
I will give 50£ and I will get just HoT …eeemmm why
Anet has decided for me that I will pay the same money but I don’t get a second base game(which would be fine by me, I can use it as storage etc)
Also I am certain that the price is so high because we all paying to make up for the “free” game the new players will receiveBecause you have potentially had 3+ years to establish yourself and progess, while newer players have had nothing of the sort.
in case you forgot, we paid for those years.
Only that wouldn’t fix the problem: two different groups of people paying the same price, for the same product, during the same time period, and one group receiving more than the other
neither the price, nor the slot is an issue here
Just so it’s clear, what are users getting that others are not? With my proposed solution (which is simply a different way to the same solution everyone else has proposed) they’re essentially saying “Ok, it’s a $40 expansion, plus $10 for a char slot”.
If you’re saying some people are getting a game+expansion while existing players are getting just the expansion, well, there’s where the gems are a consolidation for you for time and let you buy something. Every MMO I’ve played in 15 years has included the base in in the expansion after a very short period of time after that expansion launched. It became the new base. In that case, perhaps you should be furious at me, a person who paid a mere $9.99 for the game, if you’re a person who bought it at release. That’s just standard economics though – price drops on products as it ages, or to keep price points identical you have to offer more on an aged product unless scarcity keeps it artificially high.
New users get a free copy of the core game, which existing users don’t.
this is not the same as a sale:
- in a sale, the change in price varies from one period of time to another
- in this case, the price (or availability of the freebie) varies from user to user
- in a sale, existing players can also obtain another account at sale price
- in this ‘promotion’ existing users are excluded completely.
so no, I’m not angry at you (and not just because you seem to be a nice, reasonable person)
I would be angry if you had gotten the game for $9.99 in a sale which I was not allowed to participate in
the thing is not that new players are getting a good deal. it’s that existing players can’t get the same deal.
the fix for this is to provide two codes – one for the core game, one for the expansion. this should be easy enough, unless Anet’s being less than genuine when they say that GW2 and HoT are separate items. (I’m not saying they are, but there’s a disturbing amount of evidence in that direction…)
(edited by Gray.9041)
I’d have to agree with Namesake.
true, I got a fair amount of fun out of the base game. I also paid for the base game. however, Anet now want me to pay for HoT + GW2, but won’t give me the GW2 part of that. any new base account i would get would also not get any of the above benefits, so it would be equal to whatever a new player got.
but I still don’t get it. I literally pay the same money for less. it’s not about what I’ve had before now, as I’ve also paid before now. it’s about what I get, now for my money, compared to what a new player gets now for their money.
and the answer is not the same.