Showing Posts For Jeffrey Vaughn:

steel tide?

in Personal Story

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It’s not related to your order. Steel Tide is one of the three possible branches. (Going after Zhaitan’s dread fleet, or rescuing some soldiers who vanished behind the lines are the other two choices.)

System Date Affects Daily Achievements [Merged]

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Dailys Bug

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Ground targeting sometimes doesn't work

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Double-clicking will cast it wherever your mouse cursor is, also if you have “Fast cast ground targeting” turned on in options, it will automatically target the mouse cursor. (Effectively it treats it as if you double-tapped the skill.)

Story Mission: 'Critical Blowback' Bugged

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Did you go to the marked area? Entering it will reveal Riel and continue the story step.

Personal story: "A fragile peace" bugged

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Are you going to the marked instance entrance and entering the story step? Going to Ebonhawke outside the story won’t advance it.

a grisly shipment - cannot progress

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Looking at the screenshot, you’re not at the highest point. There’s a ladder in the structure ahead of you I believe that will take you higher.

System Date Affects Daily Achievements [Merged]

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No respawning in the Dungeon rez-rush

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Combat has always disabled map travel via waypoints.

Daily quest bugged

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New Dynamic Scaling a little wonky in areas

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The level of a particular area isn’t necessarily tied to the creature level, but we do try to keep them within +/-1 level of the area. But, being human, we make mistakes, so any spots you see with a mismatch are good to call out.

Unable to open hero's menu

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Sorry, I haven’t heard of that issue before. I’ll check with the programmers Monday. If you have time in the meantime, maybe run the game with the -image parameter to redownload it? Might be a corrupt file.

(edited by Jeffrey Vaughn.1793)

Birthday surprise gone bad!

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Upgrading any item will soulbind it to you. There’s a warning when you do it but you also get the generic upgrade warning, so you might have missed it.

(edited by Jeffrey Vaughn.1793)

Birthday surprise gone bad!

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Did you upgrade the sword with a sigil or anything similar?

System Date Affects Daily Achievements [Merged]

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Check your computer’s date/time/time zone. There’s a bug where the game will display the dailies based on your computer’s time, even if the day is incorrect. (The clock might be on PM instead of AM, or set to another time zone, etc.) Note that you might have to restart the game after setting your clock.

(edited by Jeffrey Vaughn.1793)

System Date Affects Daily Achievements [Merged]

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Going by the mob of players in the screenshots, it’s possible you didn’t do enough damage to “contribute” towards killing the creature (hence no XP, no achivement credit.) Did you receive loot off the corpse?

New Dynamic Scaling a little wonky in areas

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I just checked this, and I think I’d need to know exactly where you saw this level gap. When I looked, the ice cavern all the way to the Sorrow’s Furnace entrance was sidekicking me to L51.

Story Quest "A Light in the Darkness" bug

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Thanks, the “character is sylvari” check in the covo was flipped, so ironically, sylvari couldn’t see the second option.

One hit kills in Twilight of the Wolf

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Without knowing your gear/etc. it’s hard for me to comment. I just ran this story step as a L8 warrior, and he definitely did not 1-shot me. I used dual axes, and just ran at him and chopped away and killed him.

Harati bandit's cabbage garden - invisible wall [Merged]

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I have good news and bad news.

Good news: I think I found the issue, somehow there were 2 copies of the door, which could get out of synch. (So one door thought it was closed, blocking entrance, even though the visible door was open.)

Bad news: I don’t expect the fix to go live until the next major content update, at the end of the month.

"Partake in the Moot" Heart, Timberline Falls Incomplete

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How recently have you seen this? With the 1-28 update, I fixed a bug where pirates that were knocked out during a fight wouldn’t respond to water, though they looked identical to drunk pirates.

Missin Broom :(

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Make sure your mailbox has room. There’s a limit on how many messages it can hold, and new mail will be queued up until you delete messages to make room. Note that the X/10 display is not accurate, since some NPC mail will count towards filling your mailbox, but doesn’t correctly increment the counter.

"Partake in the Moot" Heart, Timberline Falls Incomplete

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Thanks, there’s a bug where the drunks will fall into a very very deep sleep and ignore being splashed by water after they’ve been woken up once. A fix will be in the NEXT major content update.

System Date Affects Daily Achievements [Merged]

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Check your computer’s date/time/time zone. There’s a bug where the game will display the dailies based on your computer’s time, even if the day is incorrect. (The clock might be on PM instead of AM, or set to another time zone, etc.) For example, today’s dailies are:
Kill Variety
Daily Healer
Daily Crafter
Daily Gatherer
Daily Events

If your list is different, check your computer time. Note that you might have to restart the game after setting your clock.

Moorwatch Tower Vista Bug[Merged]

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Just to clarify… The bug now is that the event won’t run, correct? The bug I fixed for the 1-28 update was to prevent the event from stalling while it was running. I just want to make sure this is a seperate issue so I can make sure I find the problem.

System Date Affects Daily Achievements [Merged]

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Make sure your computer’s time is set to the correct date/time/time zone. The display of the dailies is using your computer time, even though the actual time is used to determine which dailies are active. It’s a bug.

BUG: Logging out in SPvP prevents daily

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Check your computer’s clock and date settings to make sure it’s set to the correct date/time/time zone. There’s a display bug where it will display achievements based on the computer’s time, even if it’s not accurate. (And the server, which has the correct time, is looking for you to do ITS dailies.)

Feb Monthly Dungeon: Fractals doesn't count!

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Sorry, I wasn’t trying to be ironic at all, I was being honest. I’m not 100% certain, but looking at the wording of the achievement, you have to “complete” a dungeon, which doesn’t really apply to Fractals.

Feb Monthly Dungeon: Fractals doesn't count!

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I could be wrong, but it might because Fractals are “infinite” so you can’t really “complete” them for the achievement. That’s just a guess, though, so I might very well be wrong.

Breaking the Blade, you can get past this?

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I do think the duration on Howler’s poison can be reduced a bit—it pulses up to 5x for 5s of duation each (so it can apply 25s of poison total) but the 5 pulses appear to take place VERY quickly, making it next to impossible to avoid the whole hit. That being said, I’ve managed to beat this with a L10 thief, elementalist, and engineer, so I don’t think it’s “impossible.” To be fair, I’ve obviously played this game a lot, but I really don’t use any crazy dev tricks or cheats when I test for difficulty. I found Elixer B to be quite helpful for taking Howler down, since it boosts your damage and hurts her every time she hits you.

GW2.exe process not terminating on close [Merged]

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Opening the Windows Task Manager, and closing the GW2.exe process will save you from having to restart. We’re looking into it.

One hit kills in Twilight of the Wolf

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It’s one of the norn L8 story steps.

Monthly Achievement reward glitched?

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The monthly laurel reward doesn’t start until February.

Daily Quest Broken + Constant Game Crashes

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System Date Affects Daily Achievements [Merged]

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Crafting and kill variety are not part of today’s dailies. Check your computer clock and make sure the date/time/timezone are all correct. There’s currently a bug where the game is using your computer time to determine which dailies to display, but the correct (server) time is used to actually track them. So if your clock is off, it will display dailies from a different day. Some of them might be the same as the actual dailies, so you can advance them, but you won’t be able to complete the others.

wood chests dropped from mobs

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We’re looking into the chests appearing at the wrong times.

downscaling not working

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Right now the events only scale to 20 (and the number of spawns caps at scale 10 so the area doesn’t get flooded). One of the things we’ll be doing over the next few months is adding support for much higher scales—so veterans and champions will start showing up at very high scales, or they’ll gain new skills, etc.

Total Make-over Kit, Sylvari Glow [Merged]

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The bug with sylvari has not been fixed yet.

Total Make-over Kit, Sylvari Glow [Merged]

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Nine hours from bug raised to patched. Not bad, not bad at all.

“Black Lion Trading Company Gem Store
Fixed a bug where some players using the Makeover Kit were not getting the face they selected.”

That’s actually a seperate issue with human characters, sorry. : (

Can't add runes to my armor?

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Check the runes’ level and the armor’s level. High end runes can’t be used in lower level armor, and vice versa.

My Gold is Gone?

in Account & Technical Support

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Sounds like your account was accessed by someone else. Please immediately change your password, and you might consider using an authenticator.

Total Make-over Kit, Sylvari Glow [Merged]

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Zeivu, don’t lose hope! Our general policy is “No item refunds” (for various reasons), but because the makeover kits are (potentially) real money items, we’re looking at a better solution for this specific problem.

Total Make-over Kit, Sylvari Glow [Merged]

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You can contact customer support at:

https://en.support.guildwars2.com/app/ask/

Try “Gameplay” as the category.

Dodging not countig towards Daily

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Some of the dailies might be applicable to the day your computer thinks it is, so you’ll be able to progress the achievement partway by doing those dailies.

Dodging not countig towards Daily

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Check your computer’s clock. Make sure the date/time/timezone are set to your the correct time. There’s a bug where the daily display will display the dailies based on your computer clock, even though the achievement is based on the “real” time.

Dailies are Glitched out for me

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Check your computer’s clock, and make sure the date/time/timezone are correct. There’s a bug where the achievement display is based on your computer’s time, even though the dailies are based on the real date. (So if your clock is a day off, it will display the dailies from yesterday/tomorrow.)

Problem with purchased glasses

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Yes, there’s currently a bug for the show/hide toggle for town clothes headgear isn’t visible, so it will stay in whatever state you had it pre-patch.

Total Make-over Kit, Sylvari Glow [Merged]

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The bug appears to be isolated to female sylvari with 0 glow at creation. We’re working on the bug now, but I don’t have an ETA for a fix right now, sorry.

disappearing items

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I just had items disappear too. I hit the “Deposit All Collectibles” button in my bag and my tourny tickets, and some boosters disappeared. I pulled some more out of the bank and did it again to test it. They disappeared too. maybe something with the new patch from an hour or so ago?

Check the “collectables” tab. When you “Deposit all collectibles” they don’t go to the main bank tab.

System Date Affects Daily Achievements [Merged]

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For the achievment issue, check this thread:

https://forum-en.gw2archive.eu/forum/support/bugs/System-Date-Affects-Daily-Achievements-Merged/1315662

TL;DR is that you should check your system clock and make sure the date/time/timezone are all correct.

For the D/C issue, it’s being worked on, thanks!