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lossing items sent to bank

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No worries. : )

I’m just glad it wasn’t a bug.

lossing items sent to bank

in Bugs: Game, Forum, Website

Posted by: Jeffrey Vaughn

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You checked the collectibles tab, right? It doesn’t send them to the main bank slot.

System Date Affects Daily Achievements [Merged]

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This may sound silly, but check your year as well. I’ve had this pop up before where the clock appeared correct, but it was set to 2053. Also check your Time Zone. It might display the correct time, but still be throwing the daily display off by several hours.

(edited by Jeffrey Vaughn.1793)

System Date Affects Daily Achievements [Merged]

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Make sure your computer is set to the correct date/time/time zone. There’s a bug where it will display the list of dailies based on your system time, even though it won’t let you complete dailies from other days.

Dynamic Leveling - loot NOT scaling

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There’s a random chance that it will drop high level loot instead of the standard loot. It’s not 100%.

Master Carver lost after some patch [Merged]

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Known bug, asked the mods to merge this post with one of the other threads. You still have the title, and you can’t advance the achievement right now so it’s primarily a display bug.

System Date Affects Daily Achievements [Merged]

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Master Carver lost after some patch [Merged]

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System Date Affects Daily Achievements [Merged]

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It sounds like your system clock is on the wrong day/time/time zone. There’s a bug where the achievement display looks at your system time, but the actual achievements are controlled by the server. (So you might SEE tomorrow’s achievements, but the server won’t let you do them yet.)

Town Clothes Headgear not Visibile [Merged]

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Yes, it’s a bug. The show/hide toggle for town clothes hats isn’t working, so it will default to whatever it was previously set at.

The Battle of Claw Island Trebuchet Bug

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Posted by: Jeffrey Vaughn

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Looks like my first post is about another bug, I apologize. From the sound of the original post, do you have “Fast cast ground targeting” turned on in options? If so, it’s trying to fire at your mouse cursor.

System Date Affects Daily Achievements [Merged]

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If you’re using a Windows PC, click on the clock in the lower right, then click on “Change date and time settings.” Make sure the date, time, and time zone are all correct. I haven’t used a Mac in 5 years, so I’m afraid I can’t help with setting the time on MacOS.

System Date Affects Daily Achievements [Merged]

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As mentioned above, check your system time and time zone.

Game will not open

in Account & Technical Support

Posted by: Jeffrey Vaughn

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Open your Task Manager, and close the GW2.exe process.

Make Laurels retroactive for January

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Posted by: Jeffrey Vaughn

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The laurel reward for completing the monthly achievement doesn’t start until Feb.

Patch Mismatch Bug

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That’s not really a bug, different versions of GW2 cannot play together. That’s why any update forces players to restart. (Players inside an instance are given more time, since they can’t play with an incompatible version.)

System Date Affects Daily Achievements [Merged]

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Got same issues here, and I’m pretty sure my clock is working as intended (unlike GW2). Can’t do “Daily Kills” " Daily Laurel Vendor" “Daily healer”.

None of those are part of the dailies for today. Please double-check both your system time and time zone.

System Date Affects Daily Achievements [Merged]

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Yes, those are today’s achievements. I’m not sure why the event veteran wouldn’t count… It had the veteran frame around its portrait, right?

System Date Affects Daily Achievements [Merged]

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It sounds like your system clock is on the wrong day/time zone. The achivements you’re listing as not working today are not today’s achievements. There’s a bug where the achievement display looks at your system time, but the actual achievements are controlled by the server. (So you might SEE tomorrow’s achievements, but the server won’t let you do them yet.)

Monthly achievement - No Laurels!

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The laurel reward for completing the monthly doesn’t start until February. (Out of fairness for people who did the January achivement pre-patch.)

Enter Instance can't leave Instance

in Personal Story

Posted by: Jeffrey Vaughn

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Have you completed the personal story?

If you have, the exit isn’t marked, but when you approach the exit (the way you came in) it should prompt you to exit by interacting with the door. I believe Caer Aval is missing this exit, but all of the other instances that I know of should have them.

Daily Vet Kills - No Vet Counts?!

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Posted by: Jeffrey Vaughn

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It’s displaying the daileys based on your system time, but the server actually hands out credit for completing them. So you need to your system time to the correct time. (It’s probably set for the wrong date.)

The Steel Tide Bugged?

in Personal Story

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As mentioned above, you can use the mortars to fight the giants during the large undead attack. You only need to kill 2-3 of them to proceed. As a workaround, I reduced the # required to progress while the tank turret gets fixed.

Volcanic Fractal bug. Prevents Progress

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Posted by: Jeffrey Vaughn

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Thanks, it’s being worked on right now.

Transmuting Legendary = Exotic [Merged]

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Posted by: Jeffrey Vaughn

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We’re looking into the issues now, thanks!

Master Carver lost after some patch [Merged]

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Master Carver lost after some patch [Merged]

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Can you defeat zhaitan solo?

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It’s a dungeon, so it’s not soloable,

The Steel Tide .. that bug that breaks it

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For now, you can use the mortars instead. The objective completes after killing a couple of Risen giants. We’re working on the bug, but Indon’t have an ETA at this time, sorry.

MAJOR power/damage bug since last patch.

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Posted by: Jeffrey Vaughn

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Closing this thread since it’s a cross-post, which we ask folks not to do. (And the other thread has other people in it.)

Frozen Maw Meta Event [Merged]

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Posted by: Jeffrey Vaughn

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It’s best if you submit it ingame via a detailed bug report. I get dozens of PMs every day, so I can’t answer them all. (Though I do read them.) I’m currently trying to clear out as many event bugs as possible, though (obviously) many of the fixes I’m working on now won’t hit until the NEXT major content update.

MAJOR power/damage bug since last patch.

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Posted by: Jeffrey Vaughn

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What level creatures were you fighting?

Frozen Maw Meta Event [Merged]

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The in-game bugs don’t come directly to me, but they do make their way to me once QA has confirmed the bug. I know I’ve fixed several submitted bugs. Keep in mind that I’m just a content designer, though, so I can’t fix code/art bugs. : )

Appease Stinky Cows: Water Bucket Not Working

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Posted by: Jeffrey Vaughn

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Where exactly are you standing? Keep in mind that the “splash” is in front of your character, and facing matters. (Facing away from the cow, even if you’re right next to it, won’t count.)

Master Carver lost after some patch [Merged]

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Same topic came up in another forum, short answer is that we’re aware of the bug, but it primarily appears to be a display issue. (You still have the title, and right now you can’t advance the achievement, so no one is stuck.)

Did not receive item from gem store

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Posted by: Jeffrey Vaughn

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Is there room in your mailbox? The X/10 messages in the Inbox is deceiving, because some mail doesn’t count against that limit, but will count against your max. Delete as much mail as you can in your Inbox, and see if the mail arrives.

Frozen Maw Meta Event [Merged]

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Woot, I think I got it. I found a very tiny window where Brogun could die to a condition in between events, which blocked progress. He’s now immune between events, and it appears to be working again. (I was able to break it reliably, but I can’t now.)

Exploit or just Odd?

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It’s a gamble, not an exploit. Sometimes it gives you more karma than you spent, sometimes it doesn’t.

downscaling not working

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We’re still tuning the downscaling, but didn’t want to make things immediately difficult. What level are you downscaled to, vs. the level of the creatures you’re fighting? One issue we found is that many areas in the starter zones are scaling you down, but you’re still 2+ levels higher than the creatures, which is making them rather trivial to deal with.

New story rewards in Hero panel after 28-1?

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Those have been there since release, they’re just additional flavor text for the journal.

Master Carver Achievement reset back to 0 !!

in Guild Wars 2 Discussion

Posted by: Jeffrey Vaughn

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We have it bugged, thanks. As stated above, it does not affect whether or not you can wear the title, it just affects the achievement’s displayed progress.

Grandmaster's training manual bug?

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You need to have used both the L11 and L40 trait books.

Master Carver lost after some patch [Merged]

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We have it bugged, thanks. As stated above, it does not affect whether or not you can wear the title, it just affects the achievement’s displayed progress.

Master carving achievement

in Guild Wars 2 Discussion

Posted by: Jeffrey Vaughn

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We have it bugged, thanks. As stated above, it does not affect whether or not you can wear the title, it just affects the achievement’s displayed progress.

Satanic Symbols, Cults Etc

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Posted by: Jeffrey Vaughn

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No problem, I’ll close out the thread so it doesn’t devolve into an argument over religious tolerance.

Revert Hero panel

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Posted by: Jeffrey Vaughn

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Where would you put the text? (And keep in mind that you need to allow for other languages.) Once you learn the new icons I don’t think that you’ll have any difficulty with number crunching. (There’s MORE info available now than there used to be.)

lost guild stuff

in Guild Wars 2 Discussion

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The guild influence/upgrades are server based, so if it had a bank vault, and some of its members changed servers, they’ll have to buy a new bank vault on the new server.

Satanic Symbols, Cults Etc

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It’s not Satanic at all. Look at the back of a US dollar bill.

http://en.wikipedia.org/wiki/Eye_of_Providence

28th patch note question

in Guild Wars 2 Discussion

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(edited by Jeffrey Vaughn.1793)

ALL changes shown when patch releases?

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