Guild Wars 2

TimeBomb.3427:

Gaile Gray.6028:

The Trading Post was implemented primarily to offer an efficient, broad, and safe means of trading. One of the primary benefits of using the provided system is the protection of players from scams, cheats, and abuse.

Players may elect to use other means to trade, but doing so is risky, and we are not able to offer to resolve disagreements related to private arrangements.

Since I know player to player trading is excluded for some reason that has not ever been told to us, I’ll resist from asking questions about it.

That being said, what’s the point of reporting for scamming, then?

If we can establish enough details, we will take action on the account of the scammer. We will not get in the middle of the transaction by plucking off the item and giving it back to the other person involved in the private transaction.

Again, there is a very strong and solid reason for the development of the Trading Post, and all the issues mentioned in this thread can be addressed by using it.

What did you do for levels 1-10? “Fighting the Nightmare” and “Awakening” are the first 2 steps in the shield storyline.

maxsimus.6534:

I Was Just Want Shield Skin And We Deal With 20 Gold . But He Scam Me . He Take 10 Gold First And Later Block Me …

Please use the Trading Post. It was designed expressly to protect players and prevent them from scams!

Injustice.1904:

Long story short: Selling high level weapons at wholesale price is how I make my living in this game. After trading my 200g Hammer “The Colossus” to what seemed to be a well mannered gentleman just a few minutes ago however (he was actually in a guild called Gentleman or something lol), he immideatley took the loot, switched to overflow server and blocked me…

The Trading Post was implemented primarily to offer an efficient, broad, and safe means of trading. One of the primary benefits of using the provided system is the protection of players from scams, cheats, and abuse.

Players may elect to use other means to trade, but doing so is risky, and we are not able to offer to resolve disagreements related to private arrangements.

Chapter 1 (levels 1-10) revolve around the white stag, the shield, or the green knight, depending on your character creation choices. What’s your current story step objective?

Khisanth.2948:

scabies.3246:

lordozone.9167:

Hey staff of the Greatest game of all time!

I was just wondering, but could I transfer my account to my stepson?

the reason I ask is I have very uncontrolled type 2 diabetes and am begining to have serious issues with it. Doctors are talking about me losing my feet soon and already my vision is leaving me. I might be good for a day or two, but I have other times where my vision is so bad due to my sugars I just cant see much of anything.

I was just wondering when I do lose my vision permanently,m can I give him my account?

thanks

I also have the same health issue. Can I transfer my account to someone else?

;) No, I’m just kidding. See how a transfer can be abused though? Selling accounts is a big no-no.

I’m sorry you have an illness and it must suck, but you can’t transfer accounts to people. It would be no different than selling your account. It would be cool if we could, but no. I am sorry.

I did some digging on this website and found this: https://www.guildwars2.com/en/legal/guild-wars-2-content-terms-of-use/

Q: Can I resell, give away, or trade my Guild Wars or Guild Wars 2 account? Can I sell items on my account for real-world money or trade them for items in another game?
A: No. For further information, please see the Guild Wars User Agreement and Guild Wars 2 User Agreement.

Just, don’t tell anyone if you do it.

P.S. Go to a famous art museum and look at some pictures while you still have the chance. You won’t regret it.

On the other hand from https://www.guildwars2.com/en/legal/guild-wars-2-user-agreement/

“However, You may allow access to an Account to any family member who is living in Your household.”

I also am sorry to hear about your health issues, Lordozone, and I think the above reference may cover the situation nicely.

The response from the Support Team was accurate. We do not access player accounts (except in extraordinary circumstances and for specific reasons, which do not cover the area of your request).

We’re sorry that you mis-sent the mail but there isn’t a mean to correct this for you.

Known bug, will be fixed in the Wintersday content update.

The original post is about crashing, the trebs are another matter. If you have “Fast cast ground targeting” turned on in options, it will try to fire the trabuchet at your mouse cursor, which you might have in a bad spot. Also, many siege weapons require you to hold down the fire button to “charge” the shot, or it might try to fire too close.

Several updates ago, yes.

Rika.7249:

I believe it only affects the recharge rate. Meaning your cooldown doesn’t increase, a second just becomes 1.66 seconds.
So waiting for a 3 second cooldown with a 3 second chill on, will take you 1.66×3 seconds.
I might be wrong though.

I believe this is correct, but don’t quote me (I’d have to go check the maths). On a 3 second cooldown started at the exact same time as a 3 second chill, the the chill would end and leave the skill with 2 seconds left. The first 3 seconds to pass are recharging at 33% the rate, so only 1 second worth of time is cooled down, leaving 2 left after the chill is gone. Effectively turning the 3 second cd skill into a 5 second cd skill. However, you can’t always say that chill will add 1.66 * duration as cooldown to a skill because the skill may already be very close to finishing its cd. If this still isn’t clear or questionable, I can find some time to go dig into the code some more.

cubed.2853:

MikeLewis.7496:

For the moment we do not have a user interface for editing your “remembered” network locations. As a result, please be very cautious when selecting to allow new locations from the emails (or, in the near future, from the mobile authenticator login screen).

So this was a month ago. Will we get the possibility to remove such networks? I mean I do not want to edit them, I just want to reset/remove them. Please, that one button cannot be that much work for you… That option make all you security measures somehow useless… And I guess that many hacked accounts were only possbile to hack through this remember network function.

And in addition you dont let me change my eMail… I’m not very happy about all this…

Yes, you will be able to remove the networks in the future. Keep in mind the authenticator is still in beta testing. More features will be added as we get closer to final.

If you need to change your log-in name (your email address) on your account, please go ahead and contact Support — they’ll help you.

Arlana.5423:

What if the authorized network is not of that range but has still appeared out of the blue?

Sorry about a bit of an off-topic question, but is it possible that is a glitch as well?

Also, will there ever be an option to just delete an authorized network from our list on our own?

No, I’m writing only about the one range. Anything outside the range is not a glitch, but does indicate you need to look into a possible security breach attempt. (Sorry I couldn’t put your mind more at ease!)

Refer to the following page for an exact time table:
https://www.guildwars2.com/en/the-game/releases/december-2012/

The build should go live sometime tomorrow. The first stop of Tixx’s airship is on December 15 at 10:00 AM PST (7:00 PM CET). The delay is intentional, to prevent any unforeseen complications with getting the build out from messing with the timed content. Don’t forget that even before the airship arrives, there’s plenty of stuff to see and do in Lion’s Arch,

No, there’s basically no down time at all.

Sometimes these situations require you to contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you or to walk you through a process that allows you to address this yourself.

For tips on what information to provide in a ticket, please read this post.

Sorry, there is no way to separate the items from the game account.

Hello everyone.

Well, as it seems that this discussion has come to an end, we proceed to close the thread. Thanks for all your collaborations.

Hi Xehenort – The missing mouse cursor issue is often caused by having mouse pointer trails enabled. Please follow these instructions to disabled the pointer trails.

1. Click on the Windows start button.

2. Select ‘Control Panel’.

3. For Windows XP: Double-click on the Mouse icon.

For Windows 7 and Vista: Click on ‘Hardware and Sound’ then select ‘Mouse’.

4. Go to the ‘Pointer Options’ tab and look for the ‘Visibility’ section.

5. In the ‘Visibility’ section, un-check the box next to ‘Display pointer trails’.

6. Click on OK.

Once you’ve done this, try running Guild Wars 2 again.

Hello Osv.

We will keep the community updated through the official channels beforehand, should this feature comes again to the game.

Thanks for your patience.

Hello everyone.

As the question has been answered, we proceed to close the thread. Thanks to all of you for your answers!

Hello everyone.

You may want to check the following thread in the Game Bugs subforum. Jason King has provided with a solution and he´s requesting you to reply with the results as an attachment so they can target this issue better. Thanks!!

Hello everyone.

Thanks for your answers to both of you. Since the question has been correctly answered, we proceed to close the thread.

Hello everyone.

Mamourrir, we understand how frustrating this is but you can read reports daily in the forums of people who could get to the server they desired after some days. So please, do as Anakita says and keep on trying. Eventually you will get in.

Hello everybody.

Takerukun, this thread appears from time to time in the forums. It is already known and the team is aware of this. Of course we understand that it is harder to report in such circumstances but you can keep on trying nevertheless; if the in-game reporting tools are not good enough for this you can always send a screenshot attached to a ticket to Customer Support.

Thank you very much for all your reports. They are highly appreciated!

Hello to both of you.

We understand how frustrating the situation is but there is no way you can do anything to get inside the server you want, apart from checking that server in different moments of the day. The fluctuation and movement of people changes sometimes the server from being FULL to being HIGH and then you can proceed to move in. It can take time and patience but in the forums you can find people who successfully made the jump so, well, it is possible.

We proceed now to close the thread.
Thanks for your understanding.

Update:

• We’ve updated the game to fix several exploits and bugs.

I’ll investigate into this. I didn’t build those myself so I can’t say for certain.

Edit: investigating inconsistencies between all dungeon reward armor/weapons

Yes, one sitting. (Again, to keep players from trying to cheat by disconnecting right before death.)

Yup!

If you’ve seen a “red post” from an ArenaNet staff member, you probably know that all of us have a title indicating which team we’re on; so without further ado, I’d like to take some time to introduce the Live Response Team and go into detail on what we do with bugs!

Who is the Live Response Team and what do we do?
The Live Response Team is a tight-knit team of developers from just about every discipline in the company. While we tend to rotate team members based on the skill sets needed and who’s available, our team goals have largely remained the same:

1. Fix exploits: Of our daily duties, these take the highest priority, and we work to fix these as quickly and efficiently as possible to protect the game. To that end, most of the team typically spends some time browsing forums and external sites, as well as monitoring the company’s public-facing exploits email inbox and bug queue for new exploit reports.
2. Fix high-priority game bugs: While the Live Response Team isn’t responsible for all of the bug fixes that make it into the game, we do handle a large majority of them. For example, you may remember the huge number of balance changes that went in with the 11/15 update; these were largely done by the Live Response Team.
3. Track player concerns and implement minor, quality-of-life improvements based on these concerns: As mentioned earlier, when we’re not fixing bugs, we’ll read through the forums and/or play the game and listen to what players are talking about. Based on player discussions and suggestions, we’ll work on new improvements and features to add to the game. If there are concerns that require more in-depth work than what we can handle, we’ll also bring those up with other teams for consideration.
4. Add minor additional content to allow continued character progression: While there are other teams dedicated to the larger batches of new content, the Live Response Team is responsible for some content additions, such as monthly achievements. While we can’t go into more detail on what’s on the horizon, there are some other changes coming up that will be implemented by the Live Response Team as well.

How does the Live Response Team determine which bugs to fix/exploits to remove/features to implement in each update?
To track the active bugs in the game, we use a bug tracking database and a priority system. For those of you who’ve worked in the video game industry, this process will be familiar: depending on the severity of the issue, each bug in our system is given a priority number depending on how many players or which systems it affects. For example, blocking, severely detracting, and highly visible issues are considered priority 1 or priority 2 issues, while text issues and minor graphic bugs are usually priority 3 or lower.

What is the process for fixing bugs?
Fixing bugs and exploits for Guild Wars 2 often involves developers from different teams and disciplines collaborating together on systems that can affect multiple aspects of the game. From the time a bug or exploit is reported to the time it’s fixed, there are a number of interim steps that we go through to produce quality content and not introduce more problems.

When we receive a bug/exploit report, the first thing we do is investigate it and make sure that A: we can consistently cause it to occur and/or identify what is causing it, and B: write up a bug with the information necessary for the appropriate developer to fix it. The bug is then investigated and fixed by a developer(s) of the appropriate discipline, after which it goes through a rigorous quality assurance process to ensure that extraneous bugs are not introduced with the fixes and that the fixes work. In other words, while we are frequently aware of bugs as soon as they appear and are reported, fixing a bug/exploit involves a number of steps that cannot be bypassed without the possibility of introducing more problems.

Why isn’t “X” bug being fixed/“Y” exploit being removed?
We try to fix as many issues as possible in-between our game update milestones, but we have strict deadlines in place to make sure that all fixes have the time to go through the process I outlined. We are always working to improve our processes, and the Live Response Team frequently works with other teams to improve our workflow and the tools we use to gather data. While these changes are not always externally visible, they’re constantly happening.

What is the Live Response Team doing in the future?
Once we finish eliminating the more severe bugs that are lurking in the wild, there will be more time for us to focus on other parts of the game to make it even better! To help us reach that point sooner, please keep reporting bugs and exploits with as much clear, concise information as possible. Even though we may not post all the time because we’re busy working on the game, we’re always reading and listening to what you’re saying and taking that into account with each update we make.

Thank you for your support, everyone! We truly appreciate the way your bug reports help us improve the game, and we hope to keep improving Guild Wars 2 so that it will live on for years to come!

In theory you could sit on a story step entrance for a quick teleport. They tend to be in safe areas, but close enough to enemies a determined player could abuse them. There might be other cases I can’t think of right now.

Updated Saturday through Tuesday, 8 – 11 December

121125-000517 Resolved
121129-001122 Resolved
121129-001267 Resolved
121205-000057 Resolved
121205-000371 Resolved
121206-000694 Resolved
121129-001416 Resolved — I responded in the ticket
121114-001555 Will be answered today.
121121-001496 I followed up on this today.
121113-000074 I followed up on this today. It as reopened, with our apologies for the delay!
121128-000546 I followed up on this today. A senior agent will review today.
121130-000541 I followed up on this today. This is in the proper queue for review.
121206-001670 I followed up on this today. This is in the proper queue for review.
121211-002330, 121211-002403 I followed up on this today.
121206-002191 Account released (after accidental refund). You may purchase a new code and rejoin the game
121205-000117 Fraudulent code. Please contact your seller to get a refund. If you acquire a new, legitimate code you may apply it to your account.
121207-002331 Ownership dispute. Closed and refunded. Cannot be reopened.
121128-000026 The credit card authorization did not pass risk reviews. You were not charged and account cannot be released.
121202-002098 The credit card authorization did not pass risk reviews. You were not charged and account cannot be released.
121204-002421 The credit card authorization did not pass risk reviews. You were not charged and account cannot be released.

Notes:

• Many awaiting review are flagged either for botting, RMT/gold selling, or fraud. These reviews take time because they are very complicated. Please continue to discuss these matters with the Support Team to reach the best resolution.

• Please also note that botters and gold sellers (RMT workers) file appeals, too. We will not reinstate accounts found to be involved in these offenses. Those listed as “final response” it will not be reviewed again.

• Don’t file duplicate tickets — they slow down your resolution and everyone else’s. Submit ONE ticket and update it if necessarry. Thank you.*

If your ticket is at least three days old, and if you still need assistance, please post in the  Tickets for Review – 3 days and older [merged] thread, which is here at the top of this forum.

If you are in the most recent update list, please do not post again immediately asking for assistance. Allow at least another 24 hours for things to progress before you ask for another review.

Updated Saturday through Tuesday, 8 – 11 December

121125-000517 Resolved
121129-001122 Resolved
121129-001267 Resolved
121205-000057 Resolved
121205-000371 Resolved
121206-000694 Resolved
121129-001416 Resolved — I responded in the ticket
121114-001555 Will be answered today.
121121-001496 I followed up on this today.
121113-000074 I followed up on this today. It as reopened, with our apologies for the delay!
121128-000546 I followed up on this today. A senior agent will review today.
121130-000541 I followed up on this today. This is in the proper queue for review.
121206-001670 I followed up on this today. This is in the proper queue for review.
121211-002330, 121211-002403 I followed up on this today.
121206-002191 Account released (after accidental refund). You may purchase a new code and rejoin the game
121205-000117 Fraudulent code. Please contact your seller to get a refund. If you acquire a new, legitimate ecode you may apply it to your account.
121207-002331 Ownership dispute. Closed and refunded. Cannot be reopened.
121128-000026 The credit card authorization did not pass risk reviews. You were not charged and account cannot be released.
121202-002098 The credit card authorization did not pass risk reviews. You were not charged and account cannot be released.
121204-002421 The credit card authorization did not pass risk reviews. You were not charged and account cannot be released.

I hope I didn’t come across as cranky. Or if I did, that it was clear I was only mildly cranky. I just hate to have unanswered PMs! (Many of you guys who send notes are just fine, I just feel bad when I get the “Please help me” on top of the forum post on top of the ticket.

Please report these issues to Support — as I note most of you are doing — and update your ticket to discuss the issue with them.

Please contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They will be able to assist you. For tips on what information to provide in a ticket, please read this post.

Did you change maps at any point? That will reset your progress. (So players can’t abuse it by switching to another map when they’re about to die.)

It will be in the game during Wintersday.

All you have to claim your final event reward is speak to Tixx after he arrives in Lion’s Arch on December 20th, 10:00 AM PST (7:00 PM CET). He’ll be there until January 3, 2013. You have two weeks to log in and complete a task that should take no longer than a minute, depending on how fast your client can load the game.

Hi Paximus – I’m not seeing anything in the crash report that would explain why you’re experiencing this issue, and so I’d like to collect a Game Advisor report so I can look into why you might be experiencing this crash. You can download the Game Advisor application at the link below:

http://us.ncsoft.com/gameadvisor/

Please note that you will be automatically prompted to install Game Advisor upon clicking the link. Once you’ve generated the report, you can attach it to this thread by clicking “More posting & formatting options…”

Hey guys, for those of you that are still experiencing this issue, there are a number of things that you can try in order to resolve this. Unfortunately this seems to be a case by case type of issue, although the following troubleshooting steps have resolved this issue for players:

- Clean installation of your video card drivers (may need to do this through a Third-Party application such as Driver Fusion)

- Update your version of DirectX

- Either disable SPI Firewall or bypass your router and connect directly to the modem

- In your Nvidia Control Panel or Catalyst Control Center, set your Anti-Aliasing settings to “Application Controlled.”

- Delete the local.dat file and follow with a repair of the game client.

- Re-seat your graphics card (remove the card and put it firmly back into place)

Beyond this, I would recommend creating a support ticket so that our technical support department can further assist you one on one.

Hope this helps!

You have submitted a ticket to ask about this, and that’s good. There’s really no point in posting at this time; the team will answer you as quickly as possible.

The forums are designed for follow-ups (after three days in the specific thread) and for general questions of an account nature. But we specifically do not encourage a “submit-and-immediately-post” culture.

If you find you still need help after three days, feel free to post in the Tickets for Review thread, which is at the top of this Account Support sub-forum.

Is everyone experiencing this using the dodge roll keybind, as opposed to double-tapping a movement key? We’re aware of a bug related to using the keybind, but if you’re not using that to dodge, it could be a separate bug.

tronik.9065:

Gaile: No. “The credit card information you entered was invalid. Please try again.”
Same card. (actually, happens with ANY card I try now.)

I think having two tickets — one from you, one from your friend — has caused quite a bit of confusion. Let me look into this further.

Thank you for your patience!

This is resolved as of about 10 minutes ago.

According to Security, we will be able to extend this functionality in the future, but do not have a timeframe for when that option will roll out.

As always, take care with any authorizations, and we’ll expand features as we are able to do so.

Azjenco, I’m saying that there will be new crafting components specific to Wintersday. To get them, you play Wintersday stuff. Activities, events, etc.

We took a very different approach to Wintersday crafting than Halloween. There’s a lot more recipes and we made some of our unique skins considerably more easy to get.

From your screenshot it looks like most of your items are being stored in 8 slot Safe Boxes. These are “invisible” bags that hide your items in vendor windows or when selling on the Trading Post. If you move your items to a different type of bag, then you will see them when you go to the Sell screen on the Trading Post.

To be clear, the glitch did not authorize random networks but only the one mentioned in the thread. Other network authorizations are another issue and should be pursued with Support.