Showing Posts For Ben Phongluangtham:

Won't let me queue with a partner

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

I can think of 3 possible reasons.

1) You or your friend are currently dishonored.
2) One of you haven’t met the PvP Rank requirement of rank 20 for participating in ranked matches.
3) You’re in a group with someone from another region (NA vs EU).

Losing ranked rating in unranked matches

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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I’d never heard of something like this happening either, so I looked up your matches and rating changes to make sure there wasn’t some bug.

I’m not seeing any rating changes during times that correspond with your unranked matches.

Stuck in wall - Stuck command

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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Just for clarification; Is this change gonna affect outside of sPvP, like in WvW where the pulls/knocks from players into structure have been just as detrimental?

Yeah, all player used knockback and pulls anywhere will be affected.

Monster knockback and pulls are not being changed for now.

Stuck in wall - Stuck command

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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We’re actually working on adjusting how the /stuck command works in PvP maps now. It won’t be an instant death, but it will work much more reliably. Also, should provide some better feedback when used.

Additionally, we have a change we’re putting in for player used knockbacks & pulls that should greatly reduce the frequency this happens. It’s been going through testing now and if all goes well, will go out in the next few weeks.

Disconnect Timer and Rating Loss

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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What’s the rationale for lowering the timer?

Basically, we felt 2 minutes was too long. The change went live today, so we’ll be keeping an eye on things to make sure it has the desired effect.

Disconnect Timer and Rating Loss

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Hi folks,

Previously, if you had someone on your team disconnect from a match for 2 minutes or more, and your team loses the match, only the person who disconnected would lose rating.

We’ve decided to lower this timer to 90 seconds.

Missing Statues for Monthly

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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We’ll take a look on Monday.

The statues are showing up in new instances of the lobby now. We’ve closed the old instances off for joining. They will shut-down naturally as people end up in the newly spawned instances.

Good Job Anet!!!!

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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Can you at least consider a more reliable /stuck feature for when this does happen. Since the fix sounds like a very uncertain thing too…

Changing the way stuck works in PvP is on our backlog. Not sure when it’ll get in though.

Missing Statues for Monthly

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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We’ll take a look on Monday.

AT Monthly rewards not received.

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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They are delivered through bouncy chest. Make sure you’ve checked those.

Good Job Anet!!!!

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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We have a potential change that we’re working on to to reduce instances of this happening. Probably not 100%, but hopefully a significant amount. If testing goes ok, we’re hoping it’ll be ready in time for PoF launch.

team color=know win/loss before match start?

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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Just for kicks, we looked recently.

Ranked games this season: Red is 50.5% vs, Blue 49.5%.

Dishonour penalty is getting a bit outrageous

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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So, today my internet cut out for a brief moment whilst I was connecting to a PVP match. I attempted to reboot Guild Wars 2 to reconnect, but I was forced to search for my phone due to SMS authentication. When I did get back in the game, I was parked in the PVP lobby instead of being put in my match. I got to wait 5 minutes for my friend to finish losing the 4v5, and then we discovered that we couldn’t queue because we still had 11 minutes of dishonour.

The reason why I mention this on the forums is because I feel that people who run into technical difficulties for a variety of reasons are essentially treated exactly the same as people that ALT+F4 during pvp matches. I’m somewhat hoping that Anet could perhaps change that. I know I shouldn’t be queueing on bad Wifi during vacation, but I’m a PvP addict.

Missing a queue pop if you previously had 0 dishonor would only result in 3 minutes of being unable to queue for PvP. But before this happened, you had an abandoned match (you dropped from a match in progress) 1.5 hours before.

This causes the penalty to ramp up, hence the harsher penalty.

There is no reliable way to tell if someone dropped intentionally or not, so there will always be dishonor if you disconnect.

help stuck in pvp melandru cup.

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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The tournament has been reset. That should free you. Let us know if not!

Sorry for the inconvenience!

help stuck in pvp melandru cup.

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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We’re investigating now.

Next season starts 8/22 according to pvp tab

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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We’re hoping to reduce the gaps from what they were in the past. The season schedule is never set in stone though. It’ll change depending on our release schedule.

Next season starts 8/22 according to pvp tab

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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what, that would put the expansion release dead smack in the middle of the season.

That surely isn’t intended. Perhaps it’s just a automated system rolling the seasons over?

It’s intended.

Waiting for the Next League Season

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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The next season starts on 8/22. This does mean that the new elite specs will show up mid-season. Should be interesting.

Why are ATs not watchable?

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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The tech needs some adjusting to work, but it’s something we’re working on.

Will you make it for all or just ASP?

Just ASP. The way the spectate stuff works currently doesn’t make it feasible to open it up to everyone. It would be nice if we were able to change this someday, but it would be quite a ways down the road.

Why are ATs not watchable?

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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The tech needs some adjusting to work, but it’s something we’re working on.

Love gliding!!!

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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I wish they gave us a WvW ability reset before adding Gliding. I foolishly spent all my points just before the patch (yeah, I know I can get more as I rank up but I want it nooooooooooooooowww /stamps foot).

Ok you are officially the hero of WvW.

Attachments:

missing end season rewards

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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The end of season rewards are normally handed out through bouncy chest. Do you have a lot of chests you haven’t opened?

Revert PvP Icons

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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The idea behind the new icons was that we weren’t pleased with the readability of the old ones. As others have noted, you had to already know what the rank art looked like to know whether someone had achieved a higher or lower rank.

That being said, considering the feedback, we’ll revert them.

Separate Perfect Mist Cores?

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Wonderful! That was great turnaround, thanks!

You’re welcome. Normally wouldn’t have been able to get something like that in so fast, but we just happened to have a hotfix already in the works.

Glad I was able to help!

Separate Perfect Mist Cores?

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Seems reasonable. I’ll see when I can get that in.

When you have revs downstate pushing

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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So a reduction on the speed you are being pulled or knocked back would help reducing/fixing the issue? And would there be a trade off to it?

That’s what we’re planning to try internally soon. Hopefully, we can find a speed that largely feels the same. Potential trade offs would likely be just changing the way knockbacks/pulls feel. Slowing them down could make things feel a bit sluggish. And of course, slowing things down too much might actually feel like you’re getting CC’d longer.

Once we have the code change in, we’ll be going over it with the skills & balance team to evaluate whether it’s the right change to make.

Pathing issues need to be fixed.

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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The problem is being investigated. It’s a game wide issue right now, not related specifically to PvP maps. Unfortunately, I don’t have a time frame for you yet.

You shouldn't lose rating when teammates DC

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Honestly, I am surprised they are willing to nullify lost points for a D/C at all. Game starts off a little rocky there will 100% be people who decide to just d/c so they won’t lose rating. By making it less punishing if you lose via D/C you make it more likely to have false D/Cs as soon as someone perceives the game as being “lost”. And anyone who has played something competitive will have experienced people claiming a match is lost well before it really is, often in the opening 1/3 of the match.

“Thief didn’t cap home, GG” I am sure most have seen something similar. If that guy isn’t punished for D/Cing but is punished for playing through and losing then it isn’t hard to imagine him D/Cing and going to watch some tv for a bit. Preserving his rating.

The guy who DC’d will always still lose rating.

When you have revs downstate pushing

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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We are actively looking into a lot of these issues. As ArthurDent noted, it has to do with the speed at which you’re moving.

It’s not something that’s likely ever going to be 100% resolved, but I’m hoping we can reduce the frequency by a lot.

You shouldn't lose rating when teammates DC

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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If 2 teams are approximately equally matched against eachother, I would argue that even 10 seconds is enough to throw the match – because once the initial team fight is lost, there is a snowball effect where the losers continue to lose as they trickle on to nodes 1 by 1.

We’re definitely never going that low. People would be DCing every match, since there would be a relatively good chance to still win and then 0 risk of losing rating if you still lose the match.

Also, if your team trickles on to nodes 1 by 1 continually, you probably deserve to lose.

You shouldn't lose rating when teammates DC

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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If you have a teammate DC for 2 minutes or more and you lose, you should not lose rating. Every case we’ve investigated of people still losing rating under these circumstances has turned out to be false. I attribute it to people having an altered sense of time during a match.

All that being said, we’ve been talking about possibly reducing the time. There are some considerations, like making match manipulation easier.

We’re currently thinking of trying 1 minute as a trial and keeping an eye on player behavior.

What do you guys think?

WvW and PvP Ascended Armor Upgrades

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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I reforged my pvp armor because I choose the wrong stats now you are telling me that it will be upgradeable to legendary but only if you didn’t reforge?

That is truly kittenty.

If it makes you feel any better, I’ve reforged probably 1.5 sets of ardent glorious into standard ascended armor. I cried a little as I was making the recipes for the PvP versions.

Unfortunately, when you mystic forge an item, you’re getting a completely new item. The system doesn’t know that the new ascended piece used to be something else.

Help I'm stuck in a PvP Match!

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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Ray getting you all free, if you’re not free already.

Sorry for the inconvenience!

Dungeons gifts for PvP reward?

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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You can already get them by running reward tracks for dungeon currency and buying the gift.

Warbringer - Legendary WvW backpack forged

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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Today I forged the Warbringer.

Here’s a short vid: https://youtu.be/rDa2M-wmMGs

Awesome!

Can't queue

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Queues seem to be looking better now. We’re keeping an eye on it.

Can't queue

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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May have spoke too soon.

Can't queue

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Looks like things are working again.

Can't queue

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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We’re looking at it now.

No ports anymore?

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Today I tried to port on usual spots and they didn’t work.
E.g. Temple of silent storm, temple point – can’t port (blink) on sides. Still can do it on altar point. Battle of Kyhlo – can’t port on midpoint sides from north, west, east but still can do it from south… Mb more broken maps/spots
Did only me experience this? It is big nerf for some classes.

Thanks for the report, we’re looking into it.

NA July Monthly Tournament Investigation

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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In addition, we have removed prizes gained by the winning players and have cleared the statues. They will retain the titles for a short while until we can remove them in the future.

I just heard one of them was running around in wvw with the crown, confirm/deny please that the crown was removed please.

I will check with CS. If you could pm me details, that would help.

NA July Monthly Tournament Investigation

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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permanent dishonor meaning just this season? Or For all seasons to come?

All seasons.

NA July Monthly Tournament Investigation

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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As many of you are aware, we received many reports that the winners of July’s Monthly tournament were not played by the owners of those accounts. After a thorough investigation, we have found that these accusations are true.

We are taking this very seriously. The following 10 players listed below have been given permanent dishonor.

Naru and alts
Nos and alts
Wakkey and alts
Toker and alts
Zeromis and alts

Asuna Proxy
Forever I Promise
Love Them Boons
Jolly Karen
Makus

In addition, we have removed prizes gained by the winning players and have cleared the statues. They will retain the titles for a short while until we can remove them in the future.

We will be continuing to monitor tournaments in the future.

The Guild Wars 2 PvP Team

(edited by Ben Phongluangtham.1065)

Daily Tournament Grenth's Game Bugged

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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Thanks for the post. We’ve pulled the tournament logs/information and we’re looking into the cause of this. In the mean time, we’ve had to cancel the tournament.

Sorry for the inconvenience.

Daily Tournament Grenth's Game Delayed

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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We’re pushing registration back to 1:30PM (20:30 UTC) to make a little bit more room for the hotfix.

Daily Tournament Grenth's Game Delayed

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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Hey folks,

There’s an incoming hotfix in the near future. We’re going to push today’s Grenth’s Game back 1 hour to avoid conflicts.

Registration will open at 1PM (20:00 UTC).

Bug in Tournament (screens)

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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We actually talked about that today. I’m always hesitant to put invuln buffs in, on the off chance that people will find a glitch that lets them keep it during the match.

Bug in Tournament (screens)

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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We’ve tried to fix this via map art changes a few times, but people seem to just find another way in. I’m just going to add kill planes to the bases on Kyhlo.

Please Anet commit to 2v2 (or 3v3)

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

Game Designer

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I mentioned this in the AMA, may as well repeat it here. For a multitude of reasons, balance being just one, we don’t have any plans on doing a 2v2 (or 3v3) queue.

We’ve been talking about doing special tournaments on occasion. 2v2 would be one option for a special tournament.

ATs and Untimly Patch updates

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Posted by: Ben Phongluangtham

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Ben Phongluangtham

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We’re looking into it.

LMFAO! “We’ve just pushed out a gigantic patch without any warning whatsoever, right in the middle of an AT. What’s that you say? Lag? Glitches? Don’t worry boys, ’We’re looking into it. By god, we’ll get to the bottom of it.”

God kitten I love you Arenanet. 0 kittens given.

Heh, didn’t mean to sound quite THAT nonchalant about it. We have some code in place that’s supposed to handle things auto-magically when updates happen. We’ve tested it internally quite a lot and it functioned fine in our test. Obviously, something happened differently between live and internal testing though.

Cal and Ray are literally tracing through the tournament logs to find the break point now.