Guild Wars 2

InsanityPlea.9163:

I don’t crash on any other game. None, at all.

That doesn’t help at all. I can go OC my computer past the point of unstability, and go run a simplistic 1999 game and not crash. The second I start anything “modern” and graphically intensive however…

I would suggest trying the following:
- Turn off any overclock or unlock you have (if your processor is a triple-core unlocked to quad, even get rid of the unlock)
- Update drivers (do not use beta drivers if possible)
- Test RAM (memtest86, Linux LiveCD, Windows Memory Diagnostics, etc.)
- Stress test entire system (CPU with prime95, GPU with MSI Kombuster, North/Southbridge also with prime95 and proper settings, Power Supply with OCCT, etc.)

The programs I mention aren’t the only ones to do the job though; feel free to use any other recommended program.

Jazhara Knightmage.4389:

could be you needed proper drivers not the acer ones, could also be that the celeron m like all celerons is a slow pos…but would shock me if it was slower then that duron….then again the duron did have better then intel GMA for video….

one thing to note: with laptops, it can be a chore to find all the proper drivers updated, drivermax is worth a look in those cases……

Na, I’ve used proper drivers, Acer drivers, modified drivers, pretty much any kind of drivers that were available at the time. Had little to no effect on performance for the most part. Even my HP DC5750 has better performance under XP instead of 7. I’ve heard from numerous people with similar hardware that they too had better experiences in XP with certain games.

I tweak my systems pretty heavily also, so it’s not like I just threw the OS’s on the computer and kept it as-is. I even work with a driver modding group (9xxSSF) and have had several people mention better performance under XP. Tweaks or no tweaks, those computers that I own ran XP better than 7. Now my main Desktop, I imagine would show little to no difference with performance.

It all depends on hardware, but a general rule that I’ve seen is, lower-end systems run better with XP. My definition of lower-end might not match someone else’s though.

Also, can’t stand programs that “try” to find drivers automatically. 95% of the time, I do a far better job at finding my own drivers than those “specialized” programs do. That DriverPack thing even sounds like it contains some kind of malware imo (I’m not 100% sure since I can’t be bothered to download it, but the phrase “you can always evaluate the condition of all key indicators of your PC” just throws all kind of red flags…)

I’ve had maybe 2 crashes total with GW2 with nearly 300 hours of playtime. I would chalk it up to something specific on your system causing the crashing, but the question is… what?

Have you done any memory tests? I’d suggest running memtest86 and/or memtest86+ (idk which one is better though) overnight. I might also suggest updating drivers if you haven’t already, and stay away from beta drivers if possible.

PearlGore.7419:

Why is this and what can I do about it?

It depends on what your using to view CPU load. I hear Task Manager doesn’t tell the whole story. Process Explorer does though.

Jazhara Knightmage.4389:

Espionage.3685: interesting, I have tested 7 vs xp on a large slew of systems, and if the system has 1-1.5gb ram I have yet to find a case where 7 wasnt as fast or faster even for older games.

You need to try it on a Acer TravelMate 2480 then with 2GB of RAM (my old laptop) :p

If I can recall the specs, it had an Intel Celeron M @ 1.6GHz, 2GB (2×1GB) DDR2 RAM, Intel 950GMA.

Solfan.7531:

How to I turn the values back to its original?

ValueMax was 64 but how much was the ValueMin

ValueMin should be 0. In order to turn off Core Parking, you want the ValueMax to match ValueMin, which is why setting ValueMax to 0 disables it.

ZaxanRazor.6235:

The Coma Kid.5184:

Edit** Removed issue. called my ISP and fought with them, the problem is on their end. If others are having a latency issue try contacting your ISP and fighting with them until they double and triple check.

It’s highly unlikely that the problem is with many major national ISPs, is it?

I do believe there’s a thread on Blizzard’s forums currently saying Comcast users may/will experience higher latency due to some issue on Comcast’s end. Any ISP’s that also go through Comcast would also experience such issues. So it “can” happen to major ISP’s from time to time.

Direngrey.8376:

Jazhara Knightmage.4389:

Direngrey.8376:

If anything this should help them, by helping players they help the community, they help promote their game, if they ban us for asking help then that is corrupt. I am not blaming anet, I am not making threats, I want to play this game. And I am looking for suggestions. If there is anything to be fixed, people who originally couldn’t play this game, will start playing again.

the gods of this realm seem to strongly disagree, locking and deleting topics/posts, banning or threatening us meer mortals who dare question the quality of their work and ask for help/explanation…..

my suggestion is, if you want an official answer for your questions, find another company to get a game from, anet is not known for admitting or helping with such things, specially since its the gods of this realm apparent view that all problems are user side not anet side.

I see, well as I said, if they ban me that is pretty corrupt of them from a fan whose purchased this game, bought their merchandise to show people, bought their computer mouse and no I am not looking for “special treatment” all I am saying is if I get banned for asking for suggestions on how to play this game, then that is corrupt. I understand they are busy, but a suggestion to improve my fps would be wonderful.

Do realize your talking to another person, and not ANet. I don’t roam around the forums that often, but I really haven’t seen such behavior from ANet, ever.

As for some tips to improve FPS, there’s plenty of threads on the forums with random tips here and there. I have a few on a thread in my signature

Jazhara Knightmage.4389:

and, if your still using xp with a game system today, your either an idiot or…..a total idiot…..only thing more idiotic would be to try and run the game on linux……(you really gotta be a masochist to be a “linux gamer”….)

sorry this is how i feel, I mean, I avoided vista(used server 2008 as a workstation though…..) but vista when it launched suffered from kitten poor driver support as well as alot of little internal bugs…..it also suffered from oem’s selling systems with 1/2 or less ram then the os really needed to function properly…..

people still using xp who call themselves gamers, are idiots…..I know a couple, they use XP because it nets them a few extra points in 3dmark and other synthetics….they arent really gamers they are benchers…..they hate me saying that though…..

To be fair, I used to have an old computer that ran games better under XP, instead of Vista or 7. Drivers under XP in most cases are Kernel-mode, and have direct access to the hardware, thus meaning better performance (either minor in good computers, or major in lower-end computers). This was a few years ago. The only thing I would fine XP good for is running it under virtualization and playing games like that (XP is lighter than Vista+, and runs games; why use some heavier OS in this situation?).

XP still has its use today, but if you can do the same stuff in an actual actively supported OS with no disadvantage, why not use such an OS?

As for Linux, it’s not “that” bad for gaming at all; just depends on what games your trying to play of course. Some work fine, some have minor issues, others are broken beyond belief, and the status of games can change easily too. Such an environment isn’t too welcoming for anyone just wanting to play all their Windows-based games with no issues whatsoever, but it is getting better.

I’d love to be running Linux right now if it weren’t for two games not working “too” well, GW2 being one.

Magnetron.5823:

Well i dont understand why they have build this game on DX9! DX11 is known for sending information in a smaller size to the game client.

There are still plenty of people who still think Windows XP is the master OS, and refuse to upgrade. XP only can do up to DirectX 9. Because Vista, 7, 8, and variants of those OS’s can also do DirectX 9, it only makes sense to use DirectX 9 to attempt to support a larger pool of people, especially for a MMORPG.

With that said though, a choice for DX9 and DX11 would be nice, but this would require further development time. It might happen eventually, who knows.

I personally think OpenGL is “master renderer”, but barely any other developer thinks so apparently :/

There’s been a report of some Radeon 7xxx cards being manufactured with “noisy” components (electrical noise; non-clean signal), which can cause the monitor to loose input. Most manufacturers reported they fixed the manufacturing process to use less-noisy components, but not all.

Depending on when you bought your card and manufacturer, you might be experiencing this. I don’t know the exact article or date though. Could probably ask your manufacturer about it, and if they happen to know your affected, they should replace the card under warranty without issue.

Voltage and clock ramps are part of PowerPlay. On idle, the GPU should be using lower clocks and voltages. Media should also have a PowerPlay mode, and then 3D/high performance should have the max clocks/voltages. The GPU can dynamically change between these depending on GPU load, and works fine for the most part. I don’t believe this should cause a monitor disconnect under normal usage.

Jazhara Knightmage.4389:

makes me sad how poorly this game runs, but if your happy with it, then your just the kinda person anet wants posting here….

I agree it could be better, and would love for it to be better, but in any case, it’s not a huge game-breaker for me currently.

I still play GW2, and 95% of the time I’m not even worried about my FPS.

http://blogs.amd.com/play/tressfx/

The hair effects in GW2 aren’t too bad currently, but just think how they could look with TressFX.

TressFX is a technology for rendering hair using the compute power of your GPU. This technology isn’t vendor-restricted either (can run on both AMD and Nvidia GPU’s) and uses the DirectCompute language (which I believe is purely GPU-driven, freeing up CPU power for other stuff).

The new Tomb Raider game has an option to use TressFX on the PC version. Here’s some slightly outdated gameplay with it enabled: http://youtu.be/CpS7_-EX9a8

TressFX of course isn’t performance-free though, and may take quite a performance hit depending on what kind of GPU you have. Because of this, there should also be the choice to fallback to the current hair rendering (Tomb Raider also has this).

I had this happen once during the Shadow Behemoth event.

God Of Fissures.8627:

If you redownloaded the game client today, it would be just about 16GB. This means that in order to put GW2 on a RamDisk, you would have to have MORE than 16GB of memory in your system (24 or 32 would be ideal).

This (my GW2 folder comes to around 15.3GB however). However, if anything, it may help out loading times between zones. Player culling (if that’s the right term) would still occur because of the server handling it, but player loading should be better.

Just do keep note that you’d want to have a lot of RAM available too for that, as mentioned.

That, seems pretty strange (maybe Blizzard doesn’t want you playing a better MMORPG :p).

What uninstaller were you using exactly? I can’t imagine this occurring with Window’s Programs and Features (Vista+) manager, or with the game’s uninstaller.

Edit: Also to add, I did uninstall WoW earlier today, and GW2 was unaffected.

Hmm, this is interesting. I usually had AMD’s version of it (Secure Virtual Machine) enabled on Windows 8 since Task Manager would mention Virtualization being disabled otherwise (no idea what impact this had on overall OS functions).

Can’t say I notice any performance difference, yet though. In any case, I don’t do virtualization anyway 90% of the time, and Windows 8 works fine, so I’ll just keep it off.

manveruppd.7601:

Perhaps this belongs more in the account issues subforum, but here goes anyway:
If I wipe and reflash my Android phone with a different ROM, do I first have to remove mobile authentication from my GW2 account?

If you happen to remember the code you had to use when you first attached the authenticator, or still have the QR image, you may be able to re-import the info back to the authenticator without issue.

Otherwise, yeah you’ll have to remove it and then re-add it (if you want).

Jazhara Knightmage.4389:

IMHO any system meeting min specs should get at least 30fps at min settings at a reasonable res(perhaps not native if thats 1080p but, 720p should be doable)

the fact that the game becomes a slide show on systems 100’s of times more powerful then the min specs….is a sign of very poor choices and testing by anet.

I think it mainly depends on the game and what kind of effects it uses.

For example, something like Quake, you’d probably have a hard time trying to win with 30 FPS.

Something like Saints Row The Third though still manages to be smooth at 15 FPS while driving, most likely because of the blur effect it’s using.

GW2 I would imaging being playable around 20 FPS at a minimum (unless your used to high-FPS scenarios), but one of these days I’ll give it a shot by limiting my own FPS. Most MMORPG’s I would say are pretty playable at around 20 FPS even, with the exception of shooter MMORPG’s of course.

I took part in a large-scale event earlier and I did notice my FPS drop drastically (didn’t have my FPS counter up, but I’d say somewhere in single-digits). Wasn’t “nearly” ideal at all, but I still managed to take part in combat and cast spells without too much problem.

I’m almost certain ANet will handle this performance issue at some point. I’m just curious with “how” they’re going to/could handle it.

winterlove.6834:

will my framerates double? i get roughly 28-38fps have a core i7 920 overclocked to 3.8ghz and if i add a second radeon 7850 in crossfire will i get 60fps will my fps double from 28

i use max graphics settings but dont mind gettin a second card if it help if id get 60fps

I’m almost positive it’s already been answered, but nope it won’t have any real effect on FPS. I also have a 7850 and it’s “rare” for me to see GW2 become GPU-capped (I think average GPU usage for me is like 65%).

This is with all settings at max/enabled except Shadows (Medium) and Reflections (Off) @ 1600×900.

It depends on where the bottleneck is on the network:

Computer > Router > Modem > Bunch of other stuff > Game Server

If the bottleneck is between your computer and your router or modem, then yes a new networking card could help. In most cases, it won’t make a difference though since the network bottleneck is likely elsewhere, or can be fixed without replacing hardware (settings like disabling offload chimney, etc.)

Tracert would probably be helpful in finding out some information, along with wireshark. I don’t know how to use either properly though to explain how.

Iruwen.3164:

…so the game stays above 30FPS all the time. Which is the absolutely minimum for such a game to be playable at all…

I disagree, but then again maybe I’m just used to both low and high FPS situations. I’ve owned computers in the past that were lucky to get 30 FPS in most games.

I’m still thinking people are slightly exaggerating, I mean on my computer, I get 50-60 FPS at near-highest settings (Shadows at Med, Reflections off) during majority of PvE situations. Heavy combat areas take me to around 20-30 FPS (maybe brief periods lower than that, but as I said, “brief”). Lowering graphics settings to best performance doesn’t take me past 60 FPS (engine limit?), but I do get a higher average FPS for sure.

This isn’t surprising to me at all really since my processor isn’t that great, and I know so. My system is heavily tweaked however for best (or close to it anyway) performance. I really don’t know what people consider horrible FPS, but imo, unless your running at 30 FPS or lower 100% of the time, you probably have no right to use the term “horrible”, “terrible”, or any other variant of such (do look back at the “imo” part). Also note the low FPS numbers I get, I don’t even notice most of the time “unless” I have a FPS counter up for whatever reason. I play the game to play, not stare at GPU statistics or try to calculate FPS most of the time :p

With this in mind, I really don’t see how others wouldn’t be able to get better (maybe even way better) results than me. However, to be fair, I have no access to a “high end” computer, so I can’t verify for myself, but if I had to take a wild guess currently, a lot of people are just suffering because of an un-optimized computer environment (outdated drivers and OS, antivirus taking 90% of processor on idle, GPU only running at 1x speeds, running a 32-bit OS with 32GB of RAM, using some automatic tweak program, expecting to run Best Appearance on a 1.8GHz single-core processor, forcing GPU control panel settings, etc.).

Now, I’m not saying that’s everyone’s case or that GW2 is guilt-free, but I really do think a lot of people should probably do stuff on their end first before just assuming it’s the games fault.

As for some random tips:
- Supersampling > FXAA
- Higher CPU core clocks > more cores
- Shadows and Reflections affect FPS the most

Why do you need a barcode? If you actually purchased the game digitally, you shouldn’t need a barcode for anything.

My motherboard (maybe most?) sets a higher voltage on stuff than needed initially. For example, my RAM was at 1.65V but the box rated it at 1.6V, and it runs fine at that.

CPU at stock clocks was at 1.43V, but I can UV to 1.3V just fine.

One thing to try if you need to lower the watt usage of your CPU, you can try disabling a core.

Ilithis Mithilander.3265:

There is no problem with this. Infact, you can just copy the gw2.dat file from your old hard drive to the SSD without having to redownload the game.

This. I suggest running GW2’s installer (can be downloaded), wait until it gets to the part where it starts downloading the game (it’ll first download the installer, then ask you where to install it to, and then download the game), close it, and then transfer over the dat file (replace or delete the old one).

That way, it’ll create the desktop shortcut (and setup registry settings if there is any it adds).

Chobits.2430:

I run Crossfire just fine with 2×6970s. However, GW2 does not benefit that much from running in Crossfire.

First, give us some detailed hardware specs on your system to help us troubleshoot your issue.. CPU (Speed, Overclock), Motherboard, Memory (Brand, Speed, Timings), PSU (Make, Model), Video Hardware (Make, Model, Speed), Catalyst Driver Version.

For starters, here are some things to do.

If you have any overclocks (CPU, Memory, Video Cards), return them to stock settings for testing purposes.

Download and install the latest Catalyst Drivers v13.1 from AMD and install. Reboot and then make sure that Crossfire is enabled in the Catalyst Control Center.

Make sure nothing is running on your system at Startup. Run msconfig from the command line and disable everything from loading at startup. Later, you can go back and re-enable these things.

Install Heaven Benchmark (First hit on Google) and run for an hour or so. This should push both video cards to near 100% GPU usage and max pull on your power supply. If experience no issues during Heaven, then the problem is most likely not with your video cards or power supply. If you do have problems, then the opposite is true.

There is xfire the in-game overlay program, and there is xfire as an abbreviation of "Crossfire’, or the multi-GPU setup

Xfire the program (at least in the past) used a real poorly coded hooking interface. Not sure how it is now, but I wouldn’t be surprised if it’s still as bad.

I use an alternate program called Evolve that overlays just fine into GW2. May be worth looking into if your into stuff like gametime tracking, or basically everything that Xfire offers + more.

Just to give more insight on that DNS thing; 8.8.8.8 and 8.8.4.4 are Google’s Public DNS servers (primary and secondary). OpenDNS is another popular choice for alternate DNS: 208.67.222.222 and 208.67.220.220 (primary and secondary).

In most cases (but not all), your ISP’s DNS may be slower than either OpenDNS or Google DNS. You will have to verify which DNS works best for you.

There is a program that actually can tell you how fast OpenDNS, Google DNS, and your ISP’s DNS react (it’s a java app), but I don’t know what it’s called.

Necrobile.1276:

On another note, regarding everything people to do get this game running, my g/f DOES have a new computer. It’s only a year old…

If that computer meets the specifications that I mentioned above (2GB+ RAM using XP or Vista, or any 32-bit OS), then you should also blame the OEM.

Another alternate (possibly safer) fix is to disable LAA on Gw2.exe, and thus prevent it from ever going past 2GB usage. Keeps overall system integrity, and if GW2 runs out of memory, it should just crash itself, and not the entire system.

http://www.techpowerup.com/forums/showthread.php?t=112556 can do it (point it to Gw2.exe, uncheck the flag). Unrelated to this situation, but it can also be used to set LAA to apps/games that don’t have it set, improving performance in some cases.

http://puu.sh/28FJW.jpg

Do note though that this is a 3rd-party modification, ANet doesn’t endorse it most likely, I can’t be held responsible for whatever happens, other generic liability notes, etc.

IvanHoe.3468:

Espionage.3685:

Jazhara Knightmage.4389:

… in-comparison to GW2 (Unreal Engine 3).

GW2’s engine is a proprietary in-house modification of GW’s engine, which was developed by Anet. GW2 does not use the Unreal Engine 3 game engine, LOL, we wish buddy !! that would solve a big chunk of our problems.

Regardless, it is pretty clear that ANet can do some optimizations to make GW2 perform better

Can they ? Perhaps. But they choose not to, so whether they can or not is irrelevant.

I myself have no problem with performance

Even if you play at the lowest settings I doubt that’s true. Go play in any event with more than 30 players on your screen and comeback and say that again.

I know GW2’s engine is in-house. I was saying that TERA uses Unreal Engine 3, which is totally different than GW2’s in-house engine.

Edit: Personal opinion, but I’m glad GW2 doesn’t use Unreal Engine 3. I hate that engine.

As for performance, at lowest settings, I “did” in fact notice something pretty strange, my FPS in high-population areas did drop (20 FPS is the lowest I’ve seen though), with GPU usage being around like 25% most of the time, even had my GPU downclock a few times due to the little usage lol.

In any case, it’s not a significant issue for me. I do agree that some optimizations need to be done still, but really I’m still enjoying GW2 as-is currently. If I’m not staring at my FPS, I could care less, unless it gets to the point of slideshowing, which GW2 has “never” done for me (I consider slideshowing anything below 5 FPS practically).

Necrobile.1276:

I’m sorry, if you have to go to these measures to get this game to work properly, I think a refund is in order.

Or, you need a more updated system. In-theory, this would happen to any other game and application with similar resource usage as GW2.

If you have more than 3GB of RAM anyway (especially if you have a graphics card with dedicated memory) you should be using a x64 copy of Windows, or else expect issues. Usually 4GB would be a good amount of system memory, but some chipsets handle memory mapping strangely (in a negative way) on 32-bit OS’s past 2GB of RAM. If the OEM computer you purchased meets such specs, but only has a x86 (32-bit) OS, then you should go complain to the OEM for not knowing what they’re doing, or just update your machine yourself.

Edit: I would like to know the specific error code of the BSoD too. Windows usually only BSoD’s with a hardware issue. I know there are exceptions to this, but memory usage should “not” be an issue, unless your RAM is bad. The app itself should simply crash with something in regards to “out of memory”.

XP however can be different I guess since it has a different (worse) memory management system, but if your still running XP, does the rest of your hardware even meet the requirements for GW2?

And as a final note, AutoDesk does mention use of this switch being a solution to out-of-memory issues with their software, but also mentions that it could cause instability, and that you should (of course) upgrade to a x64 system if you find yourself needing this command.

Have you tried rebooting your computer? (may be a silly question, but it’s surprising how many issues are solved with a reboot, and how many people actually don’t reboot)

Jazhara Knightmage.4389:

Tera a game thats at least as good visually scales far better, i have seen a friend play it on a laptop that has an old AMD x2 6000 and 2600xt (512mb dedicated ram…) and yes its an old DTR it can run tera turned down mid low settings at the laptops native res and get decent fps in all but nexus events, he can play nexus by turning everything to minimum……(it still runs poorly but better then gw2)

TERA is also a totally different game engine in-comparison to GW2 (Unreal Engine 3).

Comparing totally different game engines as I mentioned before isn’t exactly useful. For example, Unreal Engine 3 games run well on my computer, but CryEngine 3 games suck. It’s basically like me comparing Unreal Tournament 3 to Crysis 3…

Regardless, it is pretty clear that ANet can do some optimizations to make GW2 perform better on certain hardware, and I’m pretty sure they’ll get to it also. I myself have no problem with performance though, but more of it is welcome.

Selene.6471:

glowing objects or textures is a result of anti aliasing or a boom post process effect being rendered through and on the texture this is usually but that looks like you have something else running try turning down post processing to a lower setting

Shouldn’t be AA since the only available choices are post-process.

I’m thinking it’s a texture error with lighting either during rendering on the GPU (may be fixable by reverting or updating drivers), or during while the texture is in VRAM (lower the memory OC if you have it OC’d)

Jazhara Knightmage.4389:

if your not running the 13.2 beta6 drivers try them,they are working perfectly with my 6870’s and 7870’s

Same here on my 7850

Just note the usual stuff like this is a beta, can break stuff, nobody is liable, report all issues, etc.

Swamurabi.7890:

UPDATE:

Just called ISP as I was playing game. They were pinging Anet’s game IP address I was connected to. They didn’t see anything wrong with the Anet server OR my modem while I crashed twice while talking to them. One crash was when I was on the character select screen. Pingplotter showed 100% packet loss on hop #8 and I could still play game. The game has crashed a third time while I’m typing this, dropping me back into character select screen from LA.

So if Anet’s expert says not a problem on their end and my ISP’s expert says everything’s fine on their end it must not be happening.

I’m not asking why everything must be OK on my end, I’m asking why I can’t get a problem fixed in an area where I’m not an expert. I don’t tell the doctor what’s specifically wrong and what the treatment is, I don’t tell the mechanic which parts need to be replaced on the car when the “check engine” light comes on. I along with all 24,000 plus who’ve viewed threads on Error 7 just want an expert to fix a problem

Computers and Networks are not static things, by a long shot. There is no person who has the same exact setup as another person, and thus, different fixes may be required in different situations.

ANet, and every other developer can only make their thing run on so many computers and networks. No developer can make their thing run on “everything”, but they can try to make it work on as many things as possible. For the computers and/or networks that don’t “just work”, then a more in-depth analysis is needed as to why.

If anything, you now have some experience as to what to do in-case you have this situation occur elsewhere, and more experience is always nice

Fuzzion.2504:

OP is right. Other games , even intensive dx11 crysis 2 runs smoothly vs gw2

Totally different game engine. Unreal Tournament 3 runs great for me. Metro 2033 runs at real low FPS. Crysis 2 is alright, and as is GW2 for me.

omino.4302:

Only problem with that is lowering any graphic options seems to have next to no effect whatsoever

Your 100% sure of this? I immediately get maybe 20+ FPS if I turn Reflections off. Everything else “to an extent” is a minor FPS difference or nothing at all.

Ecliptic.5408:

Arenanet are kittens. They couldn’t give a single kitten about the game. Think about all of the current fixes (albeit most don’t work) posted on the Internet about the FPS problem. They are all posted by gw2 players.

Now turn to arena net, they won’t help the players with their FPS problems, try posting up any fixes or even acknowledge the fact that their game is dated or broken. They tell you that you need better hardware that your CPU sucks and NEEDS to be better, that your graphics card also sucks and doesn’t work with the game and that it’s very “odd” to have FPS problems even though the next 100 people are having these issues.

Anet will sit in their office scratching their balls and counting their money and there is nothing you can do about it.

(My comment seems pretty harsh but I’m god kitten angry at arena net right now)

In my case, I get great FPS during PvE (great being above 40 FPS 90% of the time; average 55 FPS). My CPU sucks also (Phenom II X3 720), but it’s OC’d to 3.5GHz currently. I have a Radeon HD 7850 that also seems to handle the game fine to an extent.

Certainly there is room for improvement on ANet’s end, but there is probably plenty of things the end-user can do to make their own experience better in the meantime. For example, lower some in-game settings (I’ve seen people complain of FPS, and meanwhile they never turned down any in-game settings from max…). Do some OS tweaks, update drivers, etc.

My CPU is pretty sub-par most likely compared to what most people have, and I get acceptable FPS. My computer is heavily tweaked as well to do so though.

Definitely go for the lower ping provider. Faster download speed is nice, but this doesn’t help much at all during gaming.

On the other hand, I’m not familiar with how much bandwidth GW2 requires. I use a 3mbps line and it works fine for GW2.

Sounds like too much is going on on your system, causing high hardware load (likely the CPU). Gonna need system specs though.

Just listing some threads I started with some performance tips that may be helpful to some users:

Quick way to give detailed system information using CPU-Z and GPU-Z
https://forum-en.gw2archive.eu/forum/support/tech/Quick-way-to-give-detailed-system-information-using-CPU-Z-and-GPU-Z

AMD Users, Update Your PCI Bus Driver
https://forum-en.gw2archive.eu/forum/support/tech/AMD-Users-Update-Your-PCI-Bus-Driver

Disable HPET and Check DPC Latency
https://forum-en.gw2archive.eu/forum/support/tech/Disable-HPET-and-Check-DPC-Latency

Windows 8 Users, Disable Dynamic Ticking
https://forum-en.gw2archive.eu/forum/support/tech/Windows-8-Users-Disable-Dynamic-Ticking

In Windows 8, there is a new energy-efficient method for handling processor load. On-paper, your computer should perform well under general usage, and use less energy while idle.

This new method however can cause issues on some hardware, and may not even be wanted at all on Desktops focused on pure performance. In the past, this was more problematic for users, but a Windows Update has solved the problem of system lock-ups. Regardless, you may still be interested in disabling this option.

You will want to run this from an Administrative Command Prompt and reboot: bcdedit /set disabledynamictick yes

And after the reboot, you should check to see if you notice any improved performance.

Notes:
- Advice taken from: http://www.withinwindows.com/2012/06/28/workaround-for-windows-8-freezing-issues/
- This is only for Windows 8 (and Server 2012)
- This will increase power usage on idle, may be a concern for mobile users
- You should either have increased performance on general tasks, or no change at all if it was working properly (but you should not have worse performance)

HPET, or High-Precision Event Timer is a hardware timer. I myself am not entirely sure on specifics however, but on some motherboards, HPET may be implemented in a poor way, resulting in microstuttering and overall higher latency with input actions.

Disabling HPET will result in Windows falling back to another timing method. Commonly, this alternate timing method would be based on the CPU Clock. This may work great for some people, but if your overclocking, this can lead to “off” timings.

How do you know if you have HPET enabled or disabled and whether or not it would benefit from being toggled? There’s some programs that will be able to tell what timing method your currently using. I have a small zip package that contains some timing tools:
http://puu.sh/24rYf
VirusTotal: https://www.virustotal.com/en/file/3deebbd5076ede12f06199ea76e53b779b1302b7d03dad9ebbac203f04fa04be/analysis/

What do the tools in that package do?
dpclat – Calculates DPC latency
HPET2 – Reports whether HPET or CPU Clock is in-use
WinTimerTester – Reports how “correct” your timing method is

So, lets start with dpclat. Running it for a bit should give you an average reading on your DPC latency:
http://puu.sh/24s4g.jpg

Ideally, you want it to be consistently low. DPC latency can be affected by a few things though, most notably drivers, and the timing method in-use. If you have consistent spikes to high latency, there is likely a “bad” driver on your system. You can try temporarily disabling non-essential devices in Device Manager to find the problematic device (in most cases it is the Network adapter). A good idea to fix the problematic device is to simply update the driver. More info here:
http://www.thesycon.de/deu/latency_check.kittenml

Now, onto HPET. You may want to disable it to improve DPC latency, microstutters, and overall input latency. There is no sure answer as to whether this will be helpful or not, so your best bet is to just dive in and try it.

You should first disable HPET from the BIOS. Some BIOS’s offer a clear option for HPET, while others either do not, or just don’t have the option period. This will require some research on your end, but as a tip for BIOSTAR motherboard owners, disable SRAT Tables and lower the ACPI level to 1.0

If your unable to adjust HPET from BIOS, you can still disable it from the OS and benefit. You should run HPET2 from my package above to first verify whether HPET is enabled or not. It will clearly let you know whether it is or not, but as a general rule, a clock speed of 3.4MHz or 3.5MHz is CPU, while 14MHz is HPET.
http://puu.sh/24seM.jpg

If HPET is enabled, you can disable it by going to an Administrative Command Prompt and entering: bcdedit /deletevalue useplatformclock
http://puu.sh/24shn.jpg
- It should say successful, but it failed for me since I already did it
- Doing this will require a reboot

Once you do that, you should then re-run HPET2 to see if the result changes to CPU Clock. If it does, then you have successfully disabled HPET. If it does not, then your BIOS is likely forcing the option still.

Now you will probably want to test out your timings to see if not using HPET is actually any good in the long run. This is where WinTimerTester comes in.

You want the ratio to reach 1 in the shortest amount of time. I only get 0.9 after 60 seconds, which seems alright. If you never reach 1, or if it takes a significant amount of time to do so, have no fear, as this may not be too bad.

At this point, you should now head back into dpclat and see if your DPC latency is any better (lower). The level of difference will vary, but it’ll either be barely any change, no change, or significant.

You’ll now pretty much want to just run some games, do basic tasks, and etc. just to see if you notice any performance increases.

Notes:
- Advice taken from: http://www.neowin.net/forum/topic/1075781-tweak-enable-hpet-in-bios-and-os-for-better-performance-and-fps/
- Using dpclat in Windows 8 will likely always report latency times at 1000. This is a bug in the program, and is not to be regarded.
- Crossfire/SLI users should benefit the most from this
- If you want to return to using HPET, you can revert any BIOS changes you made regarding such, and then run this from an Administrative Command Prompt: bcdedit /set useplatformclock true
- Off timings can cause strange side-effects. A common one in the past was spells in World of Warcraft not having correct cooldowns.
- Overclocking should be done at the BIOS level to not affect CPU timing
- Overclocking the FSB will likely cause worse timings, in comparison to just adjusting the CPU clock

Lexandro.1456:

Other suggestions are to tick the Windows compatability tab and select "XP service pack 2 and also tick “disable visual themes” and “disable desktop composition”. That forces the game to work as a 32bit app properly, and use the systems resources as if it was in XP (ie no shared mem pool for graphics).

+1 for this advice. I believe this helped some SWToR players out too a while back. Just note that if you happen to have any overlays/OSD that rely on WDDM for some reason, that they may not work because of this.

Included with Catalyst packages is usually the graphics drivers, some various other utilities, and CCC. Another driver also exists in Catalyst packages called “amdkmpfd”, or the Pci Bus driver.

This driver is not installed or updated for a lot of people, so you may just be using the generic “PCI Bus” driver provided from Microsoft. While this may not be a huge issue, you may be able to get better performance by switching to AMD’s driver.

How do you tell if you have either AMD’s driver or Microsoft’s? A quick way is to check the name of the PCI Bus device from Device Manager under System devices. If the name is “PCI Bus”, then you most likely have the Microsoft driver. If the name is “Pci Bus”, then you most likely have the AMD driver.
http://puu.sh/24r8q.jpg

To confirm such, just double-click the device, hit the “Driver” tab, and check the Provider.
http://puu.sh/24r6w.jpg

So what do you do if you want to update/switch to AMD’s Pci Bus driver? You’ll need access to a Catalyst driver package. You can grab one either from AMD Game’s page, AMD’s Support Page, or your OEM. For this example, I’ll be using AMD’s 13.2 Beta 5 driver.
http://puu.sh/24rc4.jpg

Once you have it, run it and let it extract files.
http://puu.sh/24rd7.jpg

After extraction is complete, you should then be taken to CIM (Catalyst Install Manager), close it.
http://puu.sh/24rdz.jpg

You’ll now want to head over to Device Manager, find the PCI Bus driver, and Update it.
http://puu.sh/24reX.jpg

Browse my computer for driver software > Let me pick from a list of device drivers on my computer > Have Disk… > Browse…
http://puu.sh/24rhB.jpg

When you opened up the driver installer, it extracted files. You’ll want to go find that folder now. By default, it would of placed an AMD folder on the root of your system drive.
http://puu.sh/24riQ.jpg

You want to go into the Packages\Drivers\amdkmpfd folder
http://puu.sh/24rkQ.jpg

The next folder you want to go into is dependent on your OS version. The folder names are pretty self-explanatory, but:

W7 = Windows 7 32-bit
W8 = Windows 8 32-bit
W764A = Windows 7 64-bit
W864A = Windows 8 64-bit

- Vista users can use the Windows 7 driver matching their architecture
- Server OS users pick the folder pertaining closest to their OS and exact architecture (Server 2008 = Windows 7, Server 2012 = Windows

You then just double-click the amdkmpfd.inf in the folder
http://puu.sh/24roS.jpg

Press OK, and you should then be shown the “Pci Bus” driver
http://puu.sh/24rpI.jpg

Press Next to Install it

During this time, your screen may either turn off and back on, your computer may be unresponsive for a short period of time, or the installation will complete nearly instantly (regardless of what happens, the driver should install, give it plenty of time though)

Once the driver is installed, restart immediately. It may vary between hardware, but my computer would lock up within 5 minutes of not rebooting after installing the driver.

Once rebooted, the driver should be installed (can verify by checking out Device Manager) and you should be ready to go! Go try out some games and benchmarks and see if anything has changed for you.

Notes:
- Advice taken from: http://forums.guru3d.com/showthread.php?t=373501
- Your PCI Bus driver may have “3GIO” in the name, and this would mean it is AMD-provided, but likely outdated as well
- If you experience worse performance, you can roll back the driver
- This is likely only for motherboards using AMD Chipsets, and not Nvidia nor Intel (if Device Manager warns you that the new driver may be incompatible, it might just be right). If your chipset is from a non-AMD vendor, then you’ll have to update using their driver package instead.

http://forums.guru3d.com/showthread.php?t=373749

That is a leaked 13.2 Beta driver (do take heavy note of the words “leaked” and “beta”), for anyone interested.

This would only apply to owners of select GCN cards (certain Radeon HD 7xxx cards), and probably future cards, but basically, the memory management that is presently in-use for cards of this architecture, isn’t as great as it can be. AMD is thus re-writing this memory management, and this will mean some decent performance benefits

Here’s a page specifically on how the re-write will affect GW2:
http://techreport.com/review/24218/a-driver-update-to-reduce-radeon-frame-times/4

Grumpy.8960:

my freind in the same house has the exact same computer as i ,and it has no problem,so i don’t think it’s anything to do with my graphics or computer sorry.

If your 100% absolutely sure without a doubt that it’s the same exact computer, then it has to be either software running on your computer interfering (such as drivers) or the hardware itself is malfunctioning. But I would say software interfering is more likely.

It is possible Windows Update could of even updated the driver on one computer, but not the other. Just because one computer is the same as the other hardware-wise, does not mean the software is the same too.