Showing Posts For Jeffrey Vaughn:

Slaying Potions, the double-edged sword

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I really can’t go into the specifics of why bug X took Y time to reach the live servers, sorry.

Slaying Potions, the double-edged sword

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Posted by: Jeffrey Vaughn

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All of the potions were fixed with the update on Tuesday, but the release note got missed. It was while I was confirming that the fix went out that I spotted the issue with the Scarlet’s Armies potion, so that got fixed in the later update.

(edited by Jeffrey Vaughn.1793)

Personal Story wrong path?

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If he chose a different fear in the dialogue, it would have set that fear. Choosing to accept story progress does NOT change your actual chosen fear,but it will change the storyline you’re put on. My best guess is that he never actually chose a fear, so it will default to the Apatia storyline.

Personal Story wrong path?

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Is is and isn’t a bug. The issue is, after Forging the Pact, the next story step is determined by the fear of the main player. (The person who started that story instance.) If you had a different fear, but choose to accept progress for Forging the Pact, it will make your next quest step the same as the other player’s to keep you both together.

Instruments too quiet,

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What’s your speaker setup? A common sound issue is having 2 speakers or headphones when the sound card software is set to “surround” (5-7 speakers). This causes some of the audio to get directed to non-existent speakers, which can throw all the levels off and make some audio (esp. dialogue) sound very very quiet.

100% map completion and never got my gifts

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The explorer achievements are not tied to map competion. You can have 100% map completion and not have all the explorer achievements

Yes, exploration is based on discovering every sector in the map. Not all sectors have a POI/skill challenge/etc. so you can 100% a map but still have an undiscovered sector. Check each map and look for any “blurred” sections of the map.

Slaying Potions, the double-edged sword

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Quick update: there’s a fix planned for a future update, but I can’t give an ETA on when it will be rolled out to Live.

(edited by Jeffrey Vaughn.1793)

The game switched my order.

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The issue is that in the game will attempt to keep players together.

So if a given story step asks: What do you want to do next? A or B. it will apply the choice to both players so they’ll both be on the same next step.

Where the problem comes up is there are a couple of story steps where the next step is dictated by the main player’s Order. It checks to see what Order they’re in, and sets the next step based on that. If they’re with a player of a different Order, and that player chooses to accept story progress, the game will assign them both to the same next story step, even if it’s one that the second player should normally not be on.

I hope that makes sense.

Story line "down the hatch"

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Do you haven’t won the second round? Is the NPC just healing too much? I’m not sure how it’s not ending.

Story line "down the hatch"

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What do you mean it won’t let you finish? Did you complete all 3 rounds?

Story line "down the hatch"

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What do you you “get stuck in a glitch”? What’s your objective? Have you played the drinking game?

Unexpected Visitors Mission Glitch

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I haven’t been able to reproduce this bug, all I can give is the usual advice: make sure there aren’t any nearby enemies, since you need to defeat them all before Ballista will proceed.

"Temple of the Forgotten God" is unplayable!

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If the obelisk won’t let you interact with it, it means that there are some enemies that are still alive in the area.

The game switched my order.

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Did you play any of the steps with another player? If you play co-op and choose to accept story progress at the end of the story step, it will put you on the same storyline as the other player, even if it doesn’t match your own.

Kessex Hills' Skill Point - Ol' Stinky

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The problem is that we can’t reproduce this, or find any reason for this to happen. It’s especially baffling because after the Toxic Alliance story ended, we moved the skill point back to its original position.

I haven't the gems that I've paid for

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Top of the page, “Support” → “Submit a Request” to contact a support agent to help you.

Spelling Error in Book

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(Insert joke about that book being a very rare 1st edition that contains a typo.)

Unable to rally when nothing is attacking you

in Guild Wars 2 Discussion

Posted by: Jeffrey Vaughn

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The #4 down skill for all professions is a self-bandage to heal yourself. (It’s interrupted when you’re attacked.)

Download back to 0%

in Account & Technical Support

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The % is recalculated each time it starts over. So if you had 100k files to download, it’ll start at 0% then go to 50% once you’ve downloaded 50k files. If you lose your connection and restart, it’ll show 0% files downloaded, but it will only need 50k files.

Grisly Shipment Quest bugged

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Unable to sell non-soulbound loot/junk

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Are any of the items in an invisible bag? Items in an invisible bag are hidden from vendors and the TP. Sorry, I don’t know the bag icons well enough to tell what you have.

Bandit Hideout (Guardian)

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I assume you’re referring to the story step “Infiltration”? When you defeat the bandit marked by a star, a bundle drops on the ground nearby. You can use F to interact with the bundle and disguise yourself. Depending on where you fought the bandit, it might not be right next to the bandit’s body, but the bundle sparkles a bit.

Storyline quest 'A Grisly Shipment' bugged.

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Update 2: We have a fix in testing right now, once it’s confirmed we’ll get it to Live ASAP. Note that trying to implement a workaround (like switching your story step) would still require us to go through testing, bring down the servers, etc. and just isn’t viable. Thanks for your patience!

Storyline quest 'A Grisly Shipment' bugged.

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Update: engineering is looking into this, I don’t have an ETA for a fix though, sorry!

A Grisly Shipment doesn't start

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Storyline quest 'A Grisly Shipment' bugged.

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No changes were made to that step on the content side, so I’ll bug engineering to see if they can find the issue.

Brute Force bugged

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The problem is that if the guards who says something after dies their replicas disappear. If they do none can say them and you cant continue

All of the friendly soldiers can be revived, and they auto-revive after each wave, so their bodies don’t vanish if they’re defeated.

Reconnaissance mission bugged.

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What’s your current quest step? If it’s still on the “Read your mail” step, logging out and back in again should resend the mail.

Ring of Red Death (Ascended ring)

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The ring is unique, meaning you can only have one equipped. (Unless you infuse one of the rings, so it counts as a distinct item.)

http://wiki.guildwars2.com/wiki/Unique

Under Siege - personal story bug

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I haven’t been able to reproduce the bug. If I ignore Efut and just run up to the keep, it stays closed (and the story won’t progress) until she gets there. If I run back to where she is, she’ll continue walking up to the central keep. Once she gets there, Almorra comes out and the “Escort Efut” step is crossed off as completed. I don’t see how it’s possible to “complete the mission” since it won’t progress until Efut reaches the keep and Almorra comes out.

(edited by Jeffrey Vaughn.1793)

Training Manual did not give Trait Points!

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Training manuals don’t award trait points, they unlock the ability to use them.

"Replacement Items" Mail 8 January 2014

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Alexandra Duet [Skill Challenge] bugged

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From the character selection screen, click on “World Selection” (lower left corner) and select the server you want to guest on, and click on “Guest”. DO NOT select “Transfer” or it will charge you gems to permanently transfer your account.

Alexandra Duet [Skill Challenge] bugged

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Guesting will let you do the challenge on another server.

Alexandra Duet [Skill Challenge] bugged

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Posted by: Jeffrey Vaughn

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Is the event to defeat her running? I just did this challenge on a test server without any issues. So she’s hostile, and reducing her to 0 hp causes her to instantly heal and remain hostile?

Brute Force bugged

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The problem is, I haven’t been able to reproduce the issue. I’ve played through that story step dozens of times with no issues, so I haven’t been able to figure out what causes it to stall.

Not getting additional trait points after 80

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You can gain additional skill points after reaching L80, but you don’t receive more trait points.

End Cinematic for Repeated Plays

in The Nightmare Within

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Unskippable cinematics are in real time in the world. If we allowed them to be aborted at any time, the NPCs could end up in bad spots (since they move around during the cinematic), and/or actions that occur during the cinematic (creatures appearing, characters dying, etc.) might not occur, etc.

Order changing.

in Personal Story

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Did you play any of the steps with another player? If you accept story progress while doing the story with another player, you will be put on their storyline. (The game tries to keep the players together, even if their chosen Orders would normally be on two different storylines.)

Skill Point Eukaryan Caves

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https://forum-en.gw2archive.eu/forum/support/bugs/Kessex-Hills-Skill-Point-Ol-Stinky/3184823

As mentioned above, we need a server name. It only appears to be affecting a few servers, and so far we’ve been completely unable to reproduce the bug on our test servers. So we’re looking at it, but don’t have an ETA for a fix at this time.

Issues with "Ossuary of Unquiet Dead"

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It’s a L76 story step, so I don’t think it should be balanced for “new” players. There is one abomination on patrol around the temple which is intended to be an avoidable hazard. The other abominations on each platform start out “under construction” and can be killed before they’re able to fight. (When you approach them, the “incomplete” status that’s keeping them stunned will begin to fade.)

The Queens Justice - Mortus Virge no damage

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I just tested this with both a L80 and L52 character, and it did the correct amount of damage. Pressing the 1 button repeatedly will interrupt the channeling of the attack, and never fire a bolt at the target. You need to press it once, and allow the spell to complete.

Bug with a quest

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What’s your current objective? You need to go inside the farmhouse and down to the basement to enter the bandit caves, which is where the enemies are located.

Attack sound decreased by 50%

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Can you double check your Windows settings for your sound device? This sounds like it might be set to “5 speaker surround” on a 2-speaker system (or headphones), which can cause some of the sounds to try and play on non-existent speakers.

Thieving from Thieves-Personal Story Bug

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It’s not a bug, just a poorly phrased objective. You need to kill all of the centaurs to complete the “Create diversions by detonating some of the powder” objective.

HELP! Breaking the Bone Ship BUG?

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The quest markers will display the shortest path to the story start point, but don’t take into account which asura gates you have access to. The entry point for that story is in Mount Maelstrom, zoom out on your map and you should see a green story start at that point.

Kessex Hills' Skill Point - Ol' Stinky

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What server is this?

Lvl 66 ("Fixing The Blame") too hard to reach

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Doh, you’re right. I was looking at the first step in the story. (Same name, different NPC.) To reach Gallant’s Folly, you can go through the Iron Marches and totally avoid Frostgorge.

Lvl 66 ("Fixing The Blame") too hard to reach

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You can also go in through Timberline Falls (A <L60 zone). The run to the story start does skirt by some L68 mobs (don’t try to take the shortcut through the troll cave!) but it’s quite doable at L66.

Timberline Krait Witch Bugged

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There’s a bug that causes the event to not start if the witch is killed or attacked immediately when she spawns. We’re testing a fix now, but I don’t have an ETA for when it will go live.