Showing Posts For Moderator.1462:

Two-Handed Axes

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Here you have the thread Sirendor mentioned. Please feel free to join in and add your feedback https://forum-en.gw2archive.eu/forum/game/suggestions/weapons-what-is-gw2-missing/page/2

Thanks for your understanding. This thread is closed.

A Guild Member Banned

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Trouble,

Please have your friend contact support http://en.support.guildwars2.com/. They will be able to help him get his account back.

Thanks for your understanding.

patch notes

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi bugmug,

As you can see here http://wiki.guildwars2.com/wiki/Game_updates/2013-01-23 The patch was just a maintenance. Nothing added or removed.

Thanks for your understanding. This thread is closed.

To Grind or not to Grind.

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

This discussion has derailed into WoW. Hence we are closing it. Please refrain from this behaviour in the future.

Thanks

$600 multiboxing refund

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Yoco please contact support. They will be able to give you an answer.

Thanks for your understanding. This thread is closed

Official WvW server : KAINENG the destroyer

in WvW

Posted by: Moderator.1462

Moderator.1462

HI everyone,

Due to the huge amount of trolling and overall non constructive behaviour going on in this thread, we are closing it.

As always, we ask you to please refrain from this behaviour.
Thanks for your understanding.

So... AoE damage nerf

in Warrior

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please remember that the team has not yet stated what abilities or how are they going to be changed. You might get a glad surprise!

Anyway, regarding the issue of “what is considered AoE and what not” you might find this GW2 Wikia article interesting. http://wiki.guildwars2.com/wiki/AoE

Again, please relax and enjoy the game. Thanks for your understanding.

Account/world Transfer woes!

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

The 7 day cooldown has been active already for some months, so you will have to wait. After that please try checking on the server during low-pop time and see if you can join back. The team can’t unluckily, transfer your character for you.

Thanks for your understanding. This thread is closed.

Major Runes Bug?

in Players Helping Players

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for helping this user. As the question is answered, we are closing the thread.

Thanks

Was asked for gold when joined a group.

in Fractals, Dungeons & Raids

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Before making any further statement, we are going to ask the team for their exact position on this matter. Hope we an provide you with further information soon.

Thanks for your understanding.

Looking for 5th Person for Party

in Players Helping Players

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Lumop, as stated above using the gw2lfg web will be your best option. The forums aren’t designed for such purposes.

Good luck in your adventures.

Profile Slots for Traits/Skills/Weapons/Armor

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

NinjaEd thanks for your help. To keep the forums organised as you have pointed to the other thread, we are closing this one.

Thanks

Was asked for gold when joined a group.

in Fractals, Dungeons & Raids

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As explained in another topic (https://forum-en.gw2archive.eu/forum/game/dungeons/Please-fix-people-selling-dungeon-slots/page/5#post1162080) selling dungeon spots is allowed.

On the other hand, if you are invited and THEN asked for the gold and kicked, that could be griefing. In any circumstance, please exercise extreme caution.

Thanks for your understanding.

Has Free Server Transfer Stopped?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Bunzbox

Free server transfers are up till the 28th of this month. Regarding your question about gems, here you can check the gem prices http://wiki.guildwars2.com/wiki/Gems

Hope it helps. Good luck with the server transfer, remember to check if possible during low population times.

Thanks for your understanding.

Cyrillic

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Bandersnatch,

As stated on the other thread, so far we have no news about that. If we get more info we will let you know.

Thanks

OK im bad, but will i be cheated?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi DigniT,

I’m sorry to inform you that as stated above, should your account get hacked there would be some problems. This is why buying accounts should never be done. The team won’t be able to assist you in this case. Best you can do is try and maximize your security.

Thanks for your understanding.

If banned for inappropriate name...

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi superepic,

You will get the chance to change your name. Please be very mindful of the naming policy when you choose your next name.

Thanks for your understanding.

Just started, already deleted my MiniRytlock

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Mondays,

You can try and contact support https://en.support.guildwars2.com/. But generally, items deleted by mistake are not refounded.

Good luck anyway.

January 2013: Flame and Frost prelude [Merged Discussion]

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone!

We are glad to see you are excited about the Flame and Frost (and the quaggan backpack, Coooo!) As there are a lot of threads popping around about this topic, we are going to forward or merge them here to keep the forums organized.

In the interest of making it clear this is the thread, we are going to edit the title.
As always, we ask you to keep a friendly and constructive discussion and avoid any kind of trolling…or you will make the baby quaggan cry!

Thanks for your understanding

Make the server expansions faster?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Jeremy we are sorry to hear this. Please try to check the population status for TC during dead hours and see if you can then join the server.

Thanks for your understanding.

State of hacking?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi BroScientist,

As in every game, there are those who would make use of hacks. However, luckly we can say that in this case those are the least. The team is making a great effort to locate them all and remove them from the game.

Welcome to the game, and hope you find your experience enjoyable. If you need anything, please feel free to visit the forums and ask as needed.

Thanks for your understanding.

Account locked?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for helping this player. As the question is solved, we are closing this thread.

My Account Has Been Terminated?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We can’t provide an answer to your question Jorandaal, that is up to the CS team. However if you provided them with info to show that you didnt do anything wrong one can guess that they will lift the termination.

In any case, please do as White Wolf states. Thanks for your understanding.

suspended :(

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

dRewDeezy, as stated you can open a ticket for an appeal http://en.support.guildwars2.com/. However please note that the suspension was temporary and your account should be back online soon. Naming policy is very important, please make sure to always stick by it.

Thanks for your understanding. This thread is closed

Private Message Spams

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are aware of this issue and working on solving it. Please report the PMs using the flag icon on the lower right corner. Thanks for your understanding.

Guild Wars 'Refurbished'

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

While we enjoy your interest in the game, and even though it is lore-related, these are the GW2 forums. Discussing GW1 has no room here.

Therefore we are closing this thread. Thanks for your understanding.

Sharing unlocked dyes between characters

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Dyes have to be unlocked individually for each character, so currently its working as intended and not a bug.

Thanks for your understanding.

Tarnished Coast Wants YOU!

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refer to this thread for the recruitment for TC. https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/Tarnished-Coast-looking-for-a-few-more-for-our-LATE-NIGHT-CREW/page/6#post1234065.

To avoid having duplicated threads, we are closing this one. Thanks

Being in party, useless?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Thanks for answering this player’s questions, even though the topic has derailed a bit.
We are closing this thread. Thanks

OMFG... I must purchase some... Nah

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are aware of this issue and working to solve it. In the meantime, please report the PM’s by clocking the flag icon on the bottom right corner.

Thanks for your understanding. This thread is closed.

Aggro meccanic

in Players Helping Players

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

You might want to check this link regarding aggro http://wiki.guildwars2.com/wiki/Aggro.

Hope it helps you. Thanks for your understanding

total makeover kit

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Obelithus,

Please check your mailbox. Remember that the mail can only contain 10 items and so if it is full it won’t appear until you empty it.

Thanks for your understainding.

Unistalling lets you change your home server?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please note that CC Eva was trying to help. If uninstalling doesnt allow you to choose another server, you will have to try and change servers the usual way. Wait for a low time on the server and see if you can change then.

Thanks for your understanding.

Are programmable keyboard macros allowed?

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone

Poisocaine, the general rule is that anything that gives you and advantage over other players is forbidden. As stated “one key=one action” is correct. However please check the link provided by Michael about third party program policy.

Thanks for your understanding. This thread is closed.

Need help guys

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

When a server is full it means that for now, noone else will be able to join that server. As population varies, you will have to check at different times and see if you can join, usually during the low time. Also, please feel free to join the thread provided by Jinx.

Thanks for your understanding. This thread is closed.

Stupid question

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi EternalNub,

Please contact support. They will be able to help you. https://en.support.guildwars2.com/

Thanks for your understanding.

I`m level 80 now what ?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

This thread has derailed and turned into a flamewar and MMO comparisons. Therefore we are closing it. Please refrain from this behaviour in the future.

Thanks

Massive amount of unlootable bags in MP

in Bugs: Game, Forum, Website

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

These bags are not meant to be lootable. They are just part of the background.
Thanks for your understanding. This thread is closed.

(edited by Moderator)

Stuck on what to do at lvl 80?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We have an ongoing discussion on this same topic here https://forum-en.gw2archive.eu/forum/game/gw2/I-m-level-80-now-what/first#post1253548. Please feel free to join in.

In the interest of having the forums clean and organised, we are closing this thread. Thanks

Transmutation stones Ban or no Ban?

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

As this question has been answered, we are closing this thread.
Thanks for your understanding.

Log In Attempted

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Phantasy,

Seems your system is compromised. Please, perform a scan of your computer looking for any malicious software. Also, changing your password will be a good idea after you have done the scan.

It is unlikely the gold PMs are related because a lot of people have recieved them and not all have been hacked or have had login attempts.

Thanks for your understanding. This thread is closed.

AoE is too strong!

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Due to the amount of threads on the “AoE nerf” we are trying to keep the forums organized.

For discussion on AoE mechanics please refer to this thread https://forum-en.gw2archive.eu/forum/game/gw2/Is-AoE-actually-a-problem-Discussion-Thread/page/2#post1234658

For those who are against the AoE nerf, we have prepared this thread https://forum-en.gw2archive.eu/forum/game/gw2/Don-t-nerf-AoE/first#post1234750. Please remember to also post reasons and constructive discussion.

Please note that these threads will be forwarded to the team.
Thanks for your understanding. We are closing this thread. Please, make use of those provided.

Don't nerf AoE

in Suggestions

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Due to the amount of threads appearing on the “AoE Nerf” issue, we are trying to keep the forums organised. We are going to forward here those threads or posts that are agianst the AoE changes.

For your interest, we have also created this thread for those of you who wish to discuss with data and arguments the AoE mechanics https://forum-en.gw2archive.eu/forum/game/gw2/Is-AoE-actually-a-problem-Discussion-Thread/page/2#post1234658.

Please try to be as polite and constructive as possible and refrain from any kind of non acceptable behaviour.

Thanks for your understanding.

Is AoE actually a problem? - Discussion Thread

in Guild Wars 2 Discussion

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Due to the amount of AoE related threads that are popping in the forums we are going to try and have them a bit organized. Here we will be forwarding and merging threads related to the discussion of AoE mechanics and data in every aspect of the game (PvE/PvP/W3…).

Please keep it constructive and friendly. Refrain from any kind of trolling, rudeness or offensive behavior so we can forward it to the team. For the sake of discussion, we are going to edit the thread title to clarify this is the place for discussion.

Thanks for your understanding.

Friend banned for supporting my Legendary

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Teryx,

If your friend has opened a ticket to support he will have to wait. However, if the ticket is 3 or more days old, please have him post his number her https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/72#post1192807 so it can be taken as a priority.

Thanks for your understanding. This thread is closed.

Friend banned for sending gold

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Goodbiscuit, if your friend has opened a ticket she will have to wait a bit. There is nothing we can do from the forums. However, if the ticket is 3 or more days old, please post it here https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/72#post1192807 so it can be taken as a priority.

Thanks for your understanding. This thread is closed.

Being Reported

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi GShock,

The team takes reports very seriously and they go through all the data they get with detail before issuing a ban or a suspension. So it depends on every case. Sorry your question can’t be answered.

Thanks for your understanding. This thread is closed.

Help for a friend's locked out account.

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi Hiooih,

Please post your ticket number in the following thread https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/72#post1192807.

Thanks for your understanding.
This thread is closed.

Mail sent to guild-mate, not recieved

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Yesei, as stated above, please make sure the character you sent the mails to has room enough in the mailbox to recieve them. Maybe they have undeleted mails.

Thanks for your understanding.

T2 NA - Tarnished Coast - 4AM-12PM CST Needed

in WvW

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

Please refer to this thread for the TC recruitment. https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/Tarnished-Coast-looking-for-a-few-more-for-our-LATE-NIGHT-CREW/page/6#post1234065.

THanks for your understanding. This thread is closed.