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GW2 crashing to desktop/black screening fix (for me)

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Bumping for truth/fact of life.

Crashes/Freezes

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Its because you have a 32bit operating system. The game quickly consumes 2ishGB of virtual addressing and as this is the limit in 32bit windows, crashes out.

you can use bcdedit /set IncreaseUserVa 3072 to increase the user mode address space to 3GB, but this decreases the kernel address space to 1GB.

I doubt this should cause you a problem on your laptop though. so give it a try.

Game keeps crashing not sure the problem.

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

good to hear lolmont, Surprising how a low voltage can affect 1 game and not others, isn’t it.

Brazileirobr, given burnmark didn’t crash you, you should check your cpu’s configuration.

Can't start launcher

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Install service pack 1 and all the recent updates

These are needed for any support requests.

also install the DirectX June 2010 Redistributable

GW2 after patch Ruins my nvidia drivers

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Im still wondering what’s gonna happen after today’s patch, maybe the “fix” or just make it worse

today’s patch seems to have improved the verbosity of the crash logs.

GW2 after patch Ruins my nvidia drivers

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

thread fixed >.>

this forum software has so many issues

From 50-60 FPS to 5-10 in random 5 minute intervals. Need help

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

The GPU is a design from 2006

Windows Vista issue

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

run windows update, update everything that shows up, as available, that should get you the platform updates.

the platform update sometimes is listed under Optional components. No idea why. It happens fairly often that a completely up to date vista sp2 does not have the graphics platform package installed :|

Just started crashing 20 minutes ago. Help!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

And wow, it looks like someone read what i said about including the module involved in the c0000005 crash…. it wasn’t including it before….

Just started crashing 20 minutes ago. Help!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

your crash is caused by the Rivatuner overlay server.

1. Don’t use the original rivatuner, it is no longer maintained (if you are)
2. Install the very latest versions of Msi afterburner, or EVGA Precision.

Game/Client Crashes [Merged Topics]

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

It’s not your hardware. It’s this game. I have this problem too but ONLY with GW2. I play lots of other games for extended periods of time and none of them do this. Don’t waste your time doing hardware tests. This isn’t a new problem either. I’ve never seen any official acknowledgement of it or advice so it’s pretty depressing. I can only play for about 5 minutes before it happens and I have to reboot.

Take your ignorance and leave.

If you’re not willing to approach the problem with an open mind then nobody wants to hear your moaning (in threads other than your own)

optimize the game for AMD cpu!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

i would be surprised if there was much hand written SSE optimisation at all.

Crash while trying to download

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Fatal Error: Fatal disk-error (23) on read,

chkdsk
disable antivirus
hope your ram isn’t faulty.

Low FPS - [merged]

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Windows 7 64bit, Samsung 830 SSD, 8GB ram, 600w PSU
Q6600 @ 3.2Ghz
MSI Nvidia GTX 660 OC (306.97 drivers)
Gw2: 15,754

1680×1050
Best Appearance setting

Getting 35fps in WvW. 15fps zerg/gates. 40-45fps Qwesting alone.

CPU Load: avg 55%, peak 88%
GPU Load: avg 40%, peak 80%

GW2 is clearly not optimized or fully using my CPU or GPU. Looking at the attached load % graphs, it usually hovers barely half. Other games I play would push GPU loads to constant 90%+. For some reason GW2 only uses about 40%.

55% is correct, its 2 and a bit (upwards to half a) cores.

it is only multicore optimised for 2 and a half cores so your cpu will not pass this cpu usage. The rest of it is your cpu is bottlenecking the GPU, which is why its not getting a high usage.

There are 2 resolutions.
1. Overclock the cpu so it processes more and sends commands faster to the gpu
or
2. Wait and hope the game is optimised(fixed) so that its less work to process from the cpu.

I found that while testing my CPU with Prime95 it would continually drop it’s multiplier down to about half of what it should be. So it would drop from 4 Ghz to about 2. It did this over an over every few seconds. I can only imagine that would mess with games as well. The culprit is Advanced Power Management (APM), which I simply went into the BIOS and turned off. Clocks are now rock solid.

I don’t see what APM has to do with it, but it would have been quicker to set windows to the high performance power profile >.>

Low FPS - [merged]

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

In any case, it doesn’t work. Starting the game with and without the command makes no difference.

Sorry, What?

Using this command line made my fps drop by about 20-25, why’s that?

Maybe its a case of you’re doing it wrong Skyliner

(edited by Squall Leonhart.2075)

optimize the game for AMD cpu!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

According to Steam’s hardware survey, majority STILL uses dual core, which is a bit shocking- I’ve used quad cores since 2009 or so when they first hit the market.

AMD and laptops takes a good portion of the blame here.

please explain if this games so cpu hungery why isnt it even coming close to using my cpu fully, let alone the 970x and 980x chips friends of mine have?

A multithreaded application doesn’t need to use all cores to be reaching a bottleneck on the cpu. Adding up the cpu usage and factoring in thread load balancing, the game uses 2 and a half cores at the most.

I expect cpu culling and physics are throttled by the engine load in the first cores.

A threaded application that isn’t multi core optimised would be more impacted by load balancing, that is, on a 4 core cpu, 25% of each core would be used to add up to 100% load. This would mean the game is at it the fullest possible load, yet the cpu is only loaded 25% all up.

(edited by Squall Leonhart.2075)

optimize the game for AMD cpu!

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Squall Leonhart.2075

Back then the phenom II was the best price/performance cpu by far.

never has this been the case. an i7 920 setup can be had for exactly the same price and leaves it in the dust.

Not sure where you get that information but the phenom was atleast 2 times cheaper then the i7 if not more…

Off more then enough online stores.

a 920 is …. hell these days a 950 is the same price as a 965 was

I wonder where your from cause the cheapest i7 950 according to pricewatch (holland) is 235 Euro atm! 2 years ago it was between 400-600 euro’s … back then the AMD phenom II was some where around 150 euro.

So in the Netherland the price/performance was beter on the Phenom II 965 2 years ago…

http://tweakers.net/pricewatch/

Erm, i wouldn’t get a Phenom II cpu for 150 and be proud of my purchasing decision. It would be one of the crappier dual or tri cores and be kittened inthe clock speed. I was referring to the x4 965 (which is out performed by the 920, and priced comparably).

The only reason why the 965 is that cheap now, is because of
1. oversaturated stocking.
2. AMD can’t push crapdozers while the superior Phenom II’s are still available.

that 920 is 300 because its out of production, and stock is extremely limited. (prices are actually rising)

You can usually pick a 950 up at a bundling discount for $200 + the costs of the mainboard.

You don’t pay 100 for a cpu and expect the performance of a 200+ cpu.

(edited by Squall Leonhart.2075)

PC, Mac and Linux?

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

If you target OpenGL and OpenAL-SW you have video and sound covered under most drivers (short for intel graphics prior to the hd1000)

Input api’s…. is a disaster

PC freezes up(Only on GW2)

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

a full system freeze, i would usually attribute to a VCCIO voltage being to low
For the record, VCCIO is the equivalent of the x58’s QPI/DRAM or QPI/VTT (The voltage of the IMC itself, not the dram driving voltage, which is 1.35 or 1.5v on the Vengeance)

If you had filled all sata and usb slots, it could be PCH/IOH needing a slight boost. But i don’t see this from your specs to be the case.

Since you are using all 4 slots, my first step would be to give the VCCIO some more juice. Increase it to 1.1v (default 1.05v)

(edited by Squall Leonhart.2075)

GW2 and Quad-sli problems.

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

I’ve looked at Asus’s p9 mainboards, and haven’t seen any i would risk buying. They’ve all got dodgy power circuitry.

the difference in the quality on the ROG mainboards (Rampage series) is actually surprising, to some extent, but validates the price difference.

I avoid Gigabyte mainboards at all costs.

Biostar’s mid and top end are actually quality stuff now.
Can’t say i have much experience with evga mainboards, but i do prefer them for video cards.

Guild Wars 2 Freeze Computer, no error code

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

a definite hardware fault in some part of the computer.

We’re past the point of it being a simple file system error now, its either physical failure of the disk(s) or another component. Given its a freeze, Dram, CPU Cache or PCH/ICH are the points to test.

FPS drops dont understand

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

but that still doesnt make sense to me ive played games with more high end graphics or whatever then GW2 and they ran just fine so i dont understand this

the difference is in IPC.

netburst processors used very long pipes and had a high cache miss rate resulting in lower clocked processors with better designs outperforming the chips by miles.

Black Screen/Crash Issue - I just want to play my game...

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

It does not mean your memory isn’t faulty, if memtest passes.

But its more likely to be a issue with the configuration of the memory controller and dram timings.

The varying crashes does imply a hardware issue, either configuration wise or hardware itself.

optimize the game for AMD cpu!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

if you read the thread/topic all the way down you will see, even intels most up to date compiler pulls this crap of intentionally crippling any chip thats not got an intel cpuid, with via you can easily change the cpuid to that of an intel chip and gain a HUGE boost in perf……

so its not all about amd being inferior design wise, but also the fact that most benches seem to be compiled with intels compiler set to create exe’s that detect the cpuid and send different code paths based on that(rather then feature flags that would be more fair)

Really? That’s some crazy BS, that reminds me of when websites operated like crap on Mozilla/Firefox but ran great on IE. Same for iPad browser compared to Android browser, and making the Android browser flag as Safari or IE just made the webpage respond better…

um… stop spreading misleading information.

GW2 isn’t built with ICC in the first place, and theres certainly no dispatcher used that would sabotage AMD performance in this game.

AMD is slow because its a bad design (and because the latest client is loading the cpu heavier), not for any other reasons then that.

Aida64 doesn’t use ICC either >.>

optimize the game for AMD cpu!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Back then the phenom II was the best price/performance cpu by far.

never has this been the case. an i7 920 setup can be had for exactly the same price and leaves it in the dust.

Not sure where you get that information but the phenom was atleast 2 times cheaper then the i7 if not more…

Off more then enough online stores.

a 920 is …. hell these days a 950 is the same price as a 965 was

Black Screen/Crash Issue - I just want to play my game...

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Sorry, but DriverFusion doesn’t remove anything that the nvidia drivers own uninstaller can’t. Unlike the Catalyst package, which leaves behind a bunch of processes…..

Video freeze, sound continues normally (NVIDIA)

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

download process explorer, enable the Lower Pane view in the view menu and set it to display loaded dll’s and select the gw2 process in the top list

screenshot the bottom view.

or

when the crash occurs, select the gw2 process, click the Process menu and click Create Minidump then upload it.

Screenshots Saving as .JPS

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

add the game as a non steam game and use the steam overlay / screenshots

Random Crash

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

is that crucial on the latest ssd firmware

Before could I play the game in full graphics without lag, now i can't...?

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

not without dxdiag
gpu-z screenshot
aida64 or PCWizard summary reports

optimize the game for AMD cpu!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Back then the phenom II was the best price/performance cpu by far.

never has this been the case. an i7 920 setup can be had for exactly the same price and leaves it in the dust.

Downloading error with the updater.

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

check the network connection properties details tab and ensure that their is an ip address set for the DNS and Gateway

Black Screen/Crash Issue - I just want to play my game...

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

the screen would flicker and then just freeze and go black. The cursor would still be there though, and the music would still be playing. I’m not very good with like computer stuff, but I believe I have an nVidia GeForce GTX 660m.

This is classic TDR, though you’re one of the lucky ones since it didn’t crash the system in the process. Since its a laptop gpu, monitor the temperatures with hwmons onscreen display. Precision and Afterburner do not work properly o laptop chips and Unwinder in his usual arrogance, refuses to do anything about it.

Video freeze, sound continues normally (NVIDIA)

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

switch the monitor to the other card so it uses it as the default output device and see if it freezes again.

if it doesn’t, one of your cards is just not as solid as the other.

can see through Objects and terrain

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

aha, so it is. my bad

optimize the game for AMD cpu!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Intel CPU’s just simply brute-force there way to the better FPS. l.

This.

AMD’s recent cpu’s are just not up to performance standards.

Graphic card maybe?

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

with the latest patch, the game is failing to use the nvidia gpu in some cases

Language Toggle

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

under region and languages, click the keyboard and languages tab and add the language you want under change keyboards

can see through Objects and terrain

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

those white dots are usually a sympton of the vram being clocked too high.

I too get the Black Screen

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

um.. lol the forum is censoring graphic card numbering now.

PC, Mac and Linux?

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

the mac is a toy, not a pc.

Still crashing with "Exception: c0000005. Fixed it for me!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

ouch, thats fairly pricey.

you probably would’ve payed less for a 16GB Vengeance/Vengeance LP kit

GW2 and Quad-sli problems.

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Got nothing to do with the bios. Its all a trick using special PCI-E Coprocessor that redistributes the lanes on a PCI-E bus.

this was often used on the mainboard itself to extend pci-e lanes for tri sli.

the PCI-E 2 version was usually an NF200, the 690 uses a PCI-E 3.0 compliant chip (which fixes a bunch of issues the nf200 had)

Heres a picture of the nf200 on the GTX 295
http://www.overclock.net/t/600896/what-is-a-nvidia-nf200#post_7535685

GW2 possibly causing windows 7 64x crashes

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

Low FPS - [merged]

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Squall Leonhart.2075

How am I supposed to add the “-umbra gpu” command line to my target line? When I try to apply the changes, it tells me that the location specified in the target line doesn’t exist, so what am I supposed to do? I’d appreciate some assistance, thanks

command switches are added after the quotation wrapped path

“d:\games\gw2\gw2.exe” -umbra gpu for example

Still crashing with "Exception: c0000005. Fixed it for me!

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

It could have been the dram was incompatible iwth the motherboard (it can happen)
or the auto set timings weren’t good for the rest of the system.

What did you end up buying?

setup.exe wont work

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

why is MSIMG32.dll in temp

its a system dll hmmmmmmm

anyway, clear your temporary files "winkey+r > temp hit ok
and delete anything in there that will allow you to (some files may be in use by running software)

Latest patch degrades graphics speed and quality

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

i was speaking based on the information available at the time, low fps is often a heavily loaded gpu issue. In the case of nvidia’s cards, it could be the d3d9 recompiler at fault or a complete lack of culling, which now seems to be the real problem.

Random Crash

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

would be nice if the gw2 crash log included the module in the crash, since more often then not its some rogue dll or a bad hook from dxtory, or kaspersky security.

Wierd Glitchy Backgrounds

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

would be nice to know what kind of graphics card is in that.

but i already expect its some intel gma crap by the completely broken alpha blending.