Look at what you paid for and what you received over 3yrs. Anet has been pretty fair.
As you paid 0$ during those 3 years just don’t try to call out people on not supporting Anet & being ungratefull.
So they may have been fair during these 3 years; I will not let them sleep on any kind of crap just because they were fair before.
When WoW puts the expansions in the battle chest, no one bats an eyelid.
The expansions that was priced at 45 Euros get dropped in a bundle that costs 10-15 euros. No problem at all.
Since when putting the core game in the only expansion is totally equivalent to putting the previous expansion in the core game when the next expansion hit ?
There must be something that I miss.
Even then Blizzard gave to the people that owned the previous expansion something.
So yeah Anet is really doing it well.
PS: I missed a part of the discussion; oh straylight again.
Doing it’s “dodgy style argument”.
In that case I guess the only way to make them listen is to STOP… but not with the posts. I declare Monday, 22th of June the day we stop playing GW2. When they see the massive drop in player base, they will listen. Spread the word. Even if it is only for 1 day, let’s just stop, all of us. Stop buying in-game stuff, stop their in-game economy, stop their player base, blow the forum, blow the system.
you take too much time:
I stopped playing (by that I ‘m not launching the game).
As long Anet doesn’t give us a correct package; I’m not buying anything from them anymore.
Then quit posting on the forums and go after that legal action. They already have clarified what they actually meant. I knew what it meant before I purchased it and I got the information from ANet.
A new item comes to the cash shop.
- If your account is older than 12 months ; it will cost you 1000 gems.
- If your account is younger than 12 months ; it will cost you 1000 gems and you get a free harvester tool at 1000 gems that 12 months old players could have paid for before.
Would like to be in the group of the older players ?
Knowing that deals like that may arise more & more often ?
Sooner or later everyone will go in the older group.
“when I bought skyrim at launch for $100 do I get mad because someone paid 5 dollars for it on sale?
As long that I know what we buy is HoT; be it new players and old players.
Did you see any vet angry when Anet put the game at 10$ multiple time ?
Ask yourself why there is such a difference.
What I take from all of that:
EUROGAMER.net: Neutral.
SiliconANGLE: Neutral.
VG24/7: Neutral
PCGamesN: Neutral
Kotaku: Neutral (kinda)
Bog Otter: neutral (kinda)
WoodenPotatoes: against angry vet
PC Gamer: with angry vet
Massively OP: against angry vet
Now wouldn’t it be pretty awesome if all “Neutral” -words could be replaced with “Positive”, and “angry” with “happy”?
1. Standard Expansion HoT WITHOUT core game.
2. Deluxe Expansion HoT WITHOUT core game.
3. Ultimate Expansion WITHOUT core game.
option 4 for new players.
4. Any of the above options WITH core game at 75% discount.
What I take from all of that:
EUROGAMER.net: Neutral.
SiliconANGLE: Neutral.
VG24/7: Neutral
PCGamesN: Neutral
Kotaku: Neutral (kinda)
Bog Otter: neutral (kinda)
WoodenPotatoes: against angry vet
PC Gamer: with angry vet
Massively OP: against angry vet
As I read the forum; we all struggle to find a good metaphor to explain what the veteran are finding unacceptable in current Anet offer.
So let’s unite & give them one good metaphore once & for all That we can reuse on all the forum.
I will update this post with what I find is the best metaphore.
I find this one to be an accurate metaphore
A new item comes to the cash shop.
- If your account is older than 12 months ; it will cost you 1000 gems.
- If your account is younger than 12 months ; it will cost you 1000 gems and you get a free harvester tool at 1000 gems that 12 months old players could have paid for before.
Would like to be in the group of the older players ?
Knowing that deals like that may arise more & more often ?
And that sooner or later everyone will go in the older group.
This one shows :
– the treatment difference based on account’s age.
– the fact that 2 groups get a different deal for same offer at the same time.
– the older groups did pay for a an item before & used it but get refused a spare that it may used.
– The groups doesn’t get the same value for their money.
Okay guys, let’s show them.
PS1: before I hear this argument:
No I do not begrudge newcomers ; the deal is amazing for them.
What I despise is how Anet treats the veteran unequally compared to newplayer.
I ask for fairness from Anet toward veteran.
So If you are a newplayer then good for you, for me it’s a NO NO.
In deciding the value of a company, it is important to know of how much value its customer base is in terms of future revenues. The greater the customer equity (CE), the more future revenue in the lifetime of its clients; this means that a company with a higher customer equity can get more money from its customers on average than another company that is identical in all other characteristics. As a result a company with higher customer equity is more valuable than one without it. It includes customers’ goodwill and extrapolates it over the lifetime of the customers.
The term is a misnomer since the term has nothing to do with the traditional meaning of equity.
There are three drivers to customer equity, all of which refer to three sides of the same thing:
Value equity: What the customer assesses the value of the product or service provided by the company to be;
Brand equity: What the customer assesses the value of the brand is, above its objective value;
Retention equity: The tendency of the customer to stick with the brand even when it is priced higher than an otherwise equal product;
Customer equity strategy
Companies often attempt to gain more customers and increase revenues by improving customer equity. They do this by:
improving consumer service
improving the value or desirability of the brand
improving goodwill
improving brand popularity such as by advertisements
They just released two days worth of info on guild halls. People are fixated at the moment. I hope it turns into something worth reading soon as well, but the forums have not been worth participating in for me for quite a while now.
Except that only a minority of players care for the sorry excuse of content which is called Guild Halls.
I would have been interessed if I wasn’t so kittened.
“We currently pay the same to get less”. That’s one way to word it. You could also say “We currently pay the same but the new players get more on top of it”. And why exactly is that a problem for you now? Are you jealous?
XD; I ’m gonna love this.
So you admit that veteran get less & you reword it to make us look jealous.
Fair enough.
Except that guess what: there is something called customer equity.
In deciding the value of a company, it is important to know of how much value its customer base is in terms of future revenues. The greater the customer equity (CE), the more future revenue in the lifetime of its clients; this means that a company with a higher customer equity can get more money from its customers on average than another company that is identical in all other characteristics. As a result a company with higher customer equity is more valuable than one without it. It includes customers’ goodwill and extrapolates it over the lifetime of the customers.
There are three drivers to customer equity, all of which refer to three sides of the same thing:
Value equity : What the customer assesses the value of the product or service provided by the company to be; Brand equity : What the customer assesses the value of the brand is, above its objective value; Retention equity : The tendency of the customer to stick with the brand even when it is priced higher than an otherwise equal product;
New players always get the better deal and they pretty much need it if you expect them to catch up to a game everyone else has already been enjoying for three years.
How by buying the game (even with a discount) do they catch the 3 years of playtime that they didn’t get (by their own choice) ?
I’m sorry but you’re nothing special for already owning the game.
But new players are special for not owning it ? How come ?
Because they are new and need an incentive to buy the game. If it makes them buy the game so Guild Wars 2 can grow to a bigger community it’s a good thing.
Look. Lets say you are having an insurance. And there are 2 stages of it: the basic, and the advanced.
You’ve been paying for the advanced for years and now – as marketing – a new customer gets the advanced insurance for the price of the basic one.
But will you get your money back? No. Because that’s not how this works.
You both got the same product, yet the new customer gets the better deal.
I ressign & apply for the new price as this is my right as a consummer & that without any penalties.
But since I’m not a person prone to jealousy I don’t really care if Bob gets a better deal than me. Good for him I say!
Would you come work at my place with me for boss at 50% of my salary (60 to be nice) .
We would do the exact same work & have the same number of hours.
I heard you wasn’t jealous so you should agree.
My boss would be very happy to have you as a employee.
No the example would be the following:
-The new item comes to the cash shop.
-if your account is older than 12 months it will cost you 400 gems.
-if your account is younger than 12 months it will cost you 400 gems and you get a free mini queen jennah, which you – as a verteran – recieved with your birthday gift a long time ago already.
But would you cry about it?
Let’s change it again :
No the example would be the following:
-The new item comes to the cash shop.
-if your account is older than 12 months it will cost you 400 gems.
-if your account is younger than 12 months it will cost you 400 gems and you get a free mini mini at 400 gems that 12 month players have paid for before.
Most players didn’t even had the chance to try out the closed-beta to know if there is enough content to justify the cost. The veteran players need to do the leap of faith and pay $50 to know whether it’s worth it. Meanwhile the new players gets a good deal by paying $50 for the core and expansion. Sounds unfair for the veterans here.
You know that this was stress test with only a tiny bit of map ?
If this the content; this doesn’t even warrant 4$.
Seriously leap of faith; I prefer concete information not speculation.
I understand you’re not targeting new players, but the message that is coming across is not a positive one for new players to see, that’s the point I’m trying to make.
What is the message that is coming across ?
Because I’m pretty sure that this have always been the veteran message since this debacle started.
We should be welcoming of new players, not complaining. What kind of message are posts like the “It’s not fair on veteran players!” setting to new players? I’m finding it more and more disgusting the amount of contempt people are ‘showing’ towards new players.
Here we go again with the other crap:
ONCE and for all;
This is not about new player being unwanted by veteran.
This is about Anet screwing veteran & treating them lesser than newplayers.
And I said LESSER.
We don’t ask for SUPERIOR treatement to newplayer; we ask for equality.
Oh yeah an exclusive package deal for new player now when it’s the only package announced ?
It’s not a that GW2 is a free bonus for HoT expansion or GW2 is included in the package anymore ?
Can you get that straight once & for all ?
Can you tell me where is the offer for old player ?
Because I’m sure you know what Anet think.
We should be welcoming of new players, not complaining. What kind of message are posts like the “It’s not fair on veteran players!” setting to new players? I’m finding it more and more disgusting the amount of contempt people are ‘showing’ towards new players.
Here we go again with the other crap:
ONCE and for all;
This is not about new player being unwanted by veteran.
This is about Anet screwing veteran & treating them lesser than newplayers.
And I said LESSER.
We don’t ask for SUPERIOR treatement to them; we ask for equality.
You also get all the time, enjoyment and experience you’ve had from the game up to HoT.
People seriously need to cut it out with that.
Me playing the game has nothing to do with Anet being able to make me a kittenty offer & it’s even make the matter worst in fact.
Anyone in here ordered the normal version (not deluxe or ultimate). If so, after you redeem the code, does suddenly the cash shop SHOW deluxe upgrade as option or is it still not there yet (currently for old gw2 account it is defenitely not shown). Thanks in advance for answer.
Two customers walk into a restaurant. The hostess asks each “Have you dined with us before?” When one customer says “No” the hostess informs her that she qualifies for a 2-for-1 meal special. The other customer reads the menu and notices that the restaurant seems pricier than before for the meal size, so he asks if he can get the same deal. The hostess replies “Well, this is not your first time here, so we figure you must be willing to pay full price! You’re already a customer, and we’re focused on getting new business.”
Do you stay and eat?
I will stay…I will preorder the whole menu…that a super customer offer.
I dindt excepted that..but it actually looks interesing and cool O.o something must be wrong with me. Either way just bought it! And that beautiful soundtrack…
I don’t see a big deal with the newbies getting a bit more for the cost. They wont have the legendaries I have the skins I have the gold I have saved the AP titles etc.. I will be starting HOT with pretty much max everything and best gear possible while they will be lvling to reach HOT content I will already be completing it. Some of the things I have gotten will never be obtainable to the newer players and that is fine with me.
Because you(a 3 years old player) owe something to new players ?
Wait; this must mean that I owe something to 2 years old players ?
And they owe something to 1 years old players.
OWEception.
No as a long time player I am not owed anything I only have what I have worked for in game. I am fine with new players getting the base game that way they can increase our player base. It doesn’t bother me when I buy HOT that I don’t get anything extra because I already have all the awesome stuff from playing over the course of release till now.
You are the first one to give me an answer that doesn’t tick me off.
Thank you.
NP I feel the stuff we have been given has been fun and interesting enough to put forth cash for expac that I can expect the same or more from. Heck I might buy 2 preorders.
Well with how Anet answer; I’m really not in the mood to support them anymore.
I don’t see a big deal with the newbies getting a bit more for the cost. They wont have the legendaries I have the skins I have the gold I have saved the AP titles etc.. I will be starting HOT with pretty much max everything and best gear possible while they will be lvling to reach HOT content I will already be completing it. Some of the things I have gotten will never be obtainable to the newer players and that is fine with me.
Because you(a 3 years old player) owe something to new players ?
Wait; this must mean that I owe something to 2 years old players ?
And they owe something to 1 years old players.
OWEception.
No as a long time player I am not owed anything I only have what I have worked for in game. I am fine with new players getting the base game that way they can increase our player base. It doesn’t bother me when I buy HOT that I don’t get anything extra because I already have all the awesome stuff from playing over the course of release till now.
You are the first one to give me an answer that doesn’t tick me off.
Thank you.
I don’t see a big deal with the newbies getting a bit more for the cost. They wont have the legendaries I have the skins I have the gold I have saved the AP titles etc.. I will be starting HOT with pretty much max everything and best gear possible while they will be lvling to reach HOT content I will already be completing it. Some of the things I have gotten will never be obtainable to the newer players and that is fine with me.
Because you(a 3 years old player) owe something to new players ?
Wait; this must mean that I owe something to 2 years old players ?
And they owe something to 1 years old players.
And the worst thing is, how on earth can we be smarter than marketing personal that’s getting salary to plan releases like this? I mean, take your three points.
We are not smarter than them; They just think that we are dumber than that.
4) Communication. AKA The Famous Arenanet Ostrich Defense.
We got an answer of gayle at page 68.
We know that Ruby got called ingame.
last but the best: we have an amazing reminder of the situation on the main post.
They are communicating plenty on the issue.
Regina’s answer was posted before this blew up. Gaile’s ’We’re listening’ has not been followed up by any further comment from someone in a position to make a definite statement.
It’s the forum equivalent of saying you’ll go talk to your supervisor, and never returning to the customer.
I’m sure that Anet will never do that.
They are an amazing company that always listen to their customer.
They always answer very quick.
