IMO, it’d be an unreadable mess with 10s of thousands of players blurting out whatever comes to mind, and their posts disappearing the instant they’re posted; but if you want all that, fine. I can just keep it off my filters.
Part-time Kittenposter
PVE Daily is already “doable while playing.” Your suggestion would turn it into a mindless automatic achievement, which misses the point altogether. No need to change it.
What’s so “mindfull” about crafting 10 items, Speaking with the Laurel merchant, Buying something for Karma etc?
Well you can ask yourself what’s the Point of a daily achievement system and there’s actually no other purpose then rewarding player for playing and in my opinion a daily should be done fully while simple playing, no matter what you do if it’s wvw, dungeons, fractals or simply lvling alts.
PVE Daily is already “doable while playing.” Your suggestion would turn it into a mindless automatic achievement, which misses the point altogether. No need to change it.
There will forever be a monument to Tybalt… in my heart.
I think the statue should be a charr and the two others sleeping under an apple tree with no sign or description……..people who have done the story line will know what its about without a spoiler.
If you really, really need one, I think Fort Trinity would be a better place for it. In the instanced area maybe?
A memorial statue for all of the pact members lost in the fight against Zhaitan would be more appropriate. It could be placed in a central Pact headquarters that’s added now that they have beaten Zhaitan and want to begin focusing on the other dragons….
WINK, WINK, NUDGE, NUDGE!!!!
Oh, I like this idea! A statue of the three order mentors as a memorial statue for all the people we’ve lost during the war. As a symbol of the Trinity.
And… Forgal! T___T!
Taking your comments on board, I will discuss with our team leads how we can improve our responses in situations like this.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
I got the same “submit a bug report” reply when I was having issues with whisper/party chat not functioning in game for a week. Other players posted here in the forum at least got a “we know of this issue and are working on it” reply to their tickets. This response on a basic functionality in game made me feel like I had to solve the issue myself, when I had no way of doing that. And the chat system not working in game is not something I think another player could resolve. It’s not a good feeling (and you know I adore you Gaile, just suggesting this CS response is off putting and makes you feel like you’re stuck without help).
(edited by Jayne.9251)
Salome — so that I can best understand this: Was what you experienced an actual game bug? Or did you have a gameplay question that players were able to answer through forum posts?
Just to assist Salome:
https://forum-en.gw2archive.eu/forum/support/account/support-request-Mini-Toxic-Nimross-71572
It was related to the achievement unlock hierarchy to where, despite the conditions having been met to receive the mini reward, the achievement was not unlocked yet due to it remaining unjustifiably locked until its prerequisite achievement was completed.
(I say ‘unjustifiably’ as it seems that it is not initially unlocked simply for the sake of forcing all players to repeat the encounter just to encourage additional anti-toxin to be injected to advance the anti-toxin meter)
Had the Support Representative familiarized themselves with the most recent update then it would have been obvious to them that it was not a bug. They would have then been able to offer the same responses given by players in that thread and in a timely manner instead of also taking a week and still not being appropriately responded to. It does appear to me as if the ticket was not even reviewed to see if the issue could be diagnosed and resolved, but was instead dismissed with a copy/paste response that did not even attempt to offer Salome with the appropriate support.
As this particular issue was reported and discussed enough on the forums in the first days of the game update being released, I feel that Support should have easily been able to recognize the issue in the first reading of the ticket and then give an appropriate response to resolve the misunderstanding.
As you mentioned, Gaile, ensuring Support Representatives familiarize themselves with the latest game update would be ideal for issue recognition. Familiarization with frequently reported issues on the forums following a new game update would also help with appropriate issue resolutions for players contacting support.
| [Free Ports For All “Not So Secret” JP Needs (and 1st Try Dive Tips)] |
| [Classic Thread: “all is vain”] |
Intel i5 – Proccessor = Good
8GB Ram = Good
GeForce GT740M = Bad!
Avoid any Laptops that does not have GTX.
You want anything by Nvidia with GTX Video cards.
Here is the list of Nvidia video cards you can check out:
Note: The best is the first on the list, going down the list is weaker cards:
http://www.nvidia.com/object/geforce_family.html
Good Luck! Hope this is helpful!
So as I’m sure everyone is aware, the Commander and Squad system in Guild Wars 2 is… well… garbage. Currently all a Commander tag gives you is a glorified rally point, some fancy map markers, the ability to check people’s supply and access to special yellow chat.
Given the nature of WvW, there is some simple improvements that can be made. Here’s what I came up with:
Siege Bank
This would be an extension of your inventory and bank. Here Commanders can deposit and withdraw siege at any time. You can view it from your bank or open it from a panel in your inventory or as part of a Commander UI (discussed later). An nice addition to this would be 1 – 5 free slots of inventory space in the bank. Ideally this would be used for things like food pots, but are open for anything.
Guild/Public Tagging
This is probably the most needed addition to the system. Giving the Commander the ability to select if he/she wants their tag to be viewable publicly or just for their guild. Additionally, they may be able to select if other Commanders can see their tag. This would vastly improve grouping and co-ordination in WvW
Squad UI
Again, something that is totally missing from WvW. This UI would most likely display all the names, siege, professions, levels and guild tags of their squad. It would be brought up through the Commander UI. This would also allow Commanders to invite and kick people from their squad. As part of this system, players would have to accept the squad invite, but kicking someone would be one sided.
Auto-Supply Check
This would make a Commander’s life a thousand times easier. As part of the Commander UI, the total supply count of all players within a 350 range radius would be displayed. Hovering over this would bring up a list of all the player’s names and their supply, similar to the /supplyinfo command.
Commander UI
This is what ties everything together. The UI would appear when the Commander tags up, or could even be set as a hotkey window. From this UI, the Commander would have access to their Siege Bank and Commander Settings. Information such as Surrounding Player Count, Supply Count, Righteous Indignation Timers (face it, we all use the overlays anyway), Squad UI button and Current Tag Status (Public/Guild). In terms of the appearance and placement, it would want to be easy enough to read, without intruding on the interface. Ideally it would simply be a window the commander could drag and resize as required, but could also be placed under the events UI.
Chat Tag
Commander who’s publicly tagged, a Commander Icon would appear beside their name in chat. This is to ensure their messages stand-out above those who aren’t commanding,
Those are the things that I personally believe would improve the current Commander System. I’ve been Commanding for just under a year now and in my experience, found the system rather lacking. Whilst I like the idea of people being encouraged to only use the tag as a rally marker and actually become leaders, there also needs to be a lot more utility involved. There also needs to be a total rework of how it’s obtained, but that’s something for another day.
(edited by mexay.3902)
Using an unidentified dye and getting Abyss dye.
You can check first if your server has a TS. Mine does, and each guild can have their own channel Inside of the server TS.
Playing with the tag on is completely optional, though. When I do use it I like to call it WvW: Tribulation Mode.
Be nice to the little green engineer.
Just gonna leave this here…
Like I said, Tribulation Mode!
A little critique for you my fellow human being on the other side of the planet. Your last sentence is a jab which is something you don’t want to do when asking for help.
I’m one of those ‘muricans and I even find that joke funny and use it when I refer to myself. Unfortunately you have a serious matter on your hands and I was with you as I read through the post; I think that all players deserve the same answers, we the English using community get in their respective native languages. You shouldn’t need to come the English forum and ask for this kind of assistance. So by all means ask for help but if you want to be taken seriously then leave the jokes behind.
I deleted my character, necromancer, after playing and getting all my digital deluxe items in my character.
Had no idea they would disappear.
Made an elementalist and I don’t have the items anymore.
So I purchased the DD in the black lion trading thing and I never got the miniature Rytlock or fire wolf summon skill.
I only got the chest and the banker.Purchased it again, no luck. Please help
We can help. Simply click “Support” above and then “Submit a request.” Provide as much info as you can in the various fields — leave blank those you cannot complete. An agent will respond to the ticket this process creates and assist you with this.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Thank you Gaile for your response.
I agree wholeheartedly that it is impossible for a support team member to know everything about a game of this size and scope.
In response to your post, I would say that a message from customer support that was more upfront, more tailored and less pro-forma would have been appreciated by me personally. If the support member had of said something along the lines of:
“Dear sir, from what you have reported this sounds very much like a bug and we have forwarded this report to the appropriate team. Unfortunately we cannot generate an achievement for a player even if due to a bug and you will need to reattempt the achievement manually, but we thank you for your time in reporting it and we apologise for any inconvenience this causes you. Additionally although not a known issue to us, we do have a thriving and helpful community and other players may have encountered the same issue; you may be able to gain further guidance and insight from them, the following sites may be particularly helpful: (Insert web addresses). Many thanks for contacting and we hope you regain your achievement. Best of luck. (support)”
Obviously the above is more my personal communication style, as I tend to opt for a more personal prose, however I am aware Anet prefers a more formal style from its support team, but the above could be adapted to it.
The reason I would have preferred the above answer is that to me, as a customer, it inherently suggests “I honestly want to help and it really does look like a bug to me. I can see you want the pet, but I can’t get it for you and you will have to redo the achievement but really very best of luck with it and I am sorry I couldn’t help. I can’t help any further but maybe these other people can help you, as at the moment I’ve done everything I can do, so here’s the links to go and contact them”. It immediately makes you feel empathised with, understood and appreciated and not like someone has copy pasted an answer in a few minutes. You feel like the person really would do whatever he could for you and mostly that’s what I want as a player. I understand sometimes things can’t be fixed, but knowing someone has spent some time trying to sort out my issue and if they can’t, they at least understand my issue, makes me feel much more appreciated.
I play WoW in addition to GW2 (don’t judge me, I needed something to do between GW:EN and GW2) however I would say that the ethos of Anet is something that sits more comfortably with how I feel a company should aim to conduct itself and what it gives to its players, but I would say that Blizzard have great customer support. They have an ingame support chat system, serviced by people who play the game where even if the person can’t help you, you know they’ve tried as its direct human communication and for many that’s what matters. GW2 is constrained by its email report system to some degree (which is unavoidable) just due to the lack of immediacy in emails, however more tailored responses that actually respond to the player as an individual is something that most people really appreciate. This is probably why so many players come to this forum Gaile, as you are nothing but professional, but you also aren’t as formal and with that you talk to players in the same way as someone truly wanting to help. When you can’t help, it still feels like you’ve tried.
Anyway I’ve rambled abit there.
Thanks once again for your response.
Warm Regards,
Salome
(edited by Salome.5329)
I am salvaging a lot of rares, and I always have to double click the kit, then click on the rare item, then click yes. This is very annoying if you have to do this like 100 times.
You disabled this for the green items some time ago, and I (and I bet a lot of other players too) would be very happy if you could make an option in the options menu to disable this for rares too!
Thanks!
I disagree. Personally, I would not like the warning removed from salvaging rares.
I salvage a LOT of items while out in the field, but use different kits for fine/masterwork and rare/exotic.
I’m fine with burning through basic kits while salvaging blues/greens, but every so often, I accidentally hit a rare with a basic kit and the warning allows me to stop what I’m doing and switch kits.
Logic will never win an argument on the forums…..only a sense of entitlement will.
How about a permanent tree-cutting chainsaw? I’d happily buy one.
I was thinking more like the guild banner tonic to start. Maybe they could make it something upgradeable? To a more elaborate, larger banner? And then a holographic symbol with a flash of light sort of like the sanctified finisher? Make them customizable? There are so many things that Anet could do with this! Please, just give us some more ways to show loyalty for our guilds! 
Necromancer of [MEND]
mendingtheruined.com
maybe it could be something like the rabbit banner – square banner that has the symbol on it, then a ghostly guild symbol appears, shines for a bit then dissolves
Kiel Replacement Movement
Since we are helping each other out in this section of the forums I thought I’d be proactive rather than reactive and do a public service announcement:
Hey people! Do not use your keyboard to turn or for movement! Use your mouse!
I keep being surprised at the number of keyboard turners I see in dungeons, in the Nightmare Tower, etc.
If you want to get better at GW2 or at many MMOs with similar interfaces, learn to move with your mouse (or a combination of mouse and keyboard).
Why?
- Your reaction speed and turns will be faster and more precise, allowing you to more efficiently get out of AoE or away from danger
- You are freeing your keyboard-hand to press your skills and weapon buttons on the keyboard, which is faster than clicking them with your mouse
How to do it?
- By pressing both mouse buttons simultaneously you get your toon in a forward motion.
- While pressing both mouse buttons use the same hand to turn left and right by moving the mouse
- You can then combine forward motion and turns with strafing as needed (e.g. you can keybind your strafing with either special buttons of your mouse – if you have a very fancy one – or do like me and use keys on your keyboard close to your abilities to trigger strafing while using your mouse for forward motion and turns)
What about dodges?
Since your keyboard-hand is freed from the need of holding “W” down or of turning you can use it to activate abilities and trigger dodges. For dodges in a specific direction double-type the direction you want to dodge toward (e.g. if you are strafing left with “A” then double-type “A”). For a regular backward dodge, you can either double-type the key you use to backpedal or “V” (default dodge key).
How to get used to that?
It takes a big of time to break habits and get used to mouse motion, but you will NEVER regret giving up keyboard turning. Once you are used to mouse motion you will simply be amazed by how more efficient you are at moving, dodging and activating your abilities. Even if the first days are hard.
A tip to break the habit of keyboard turning is to unbind your keys for turning and for forward motion from the keyboard. You are then condemned to use your mouse for that and it makes you learn fast! You might want to bring back the forward motion keybind eventually as you need it for a forward dodge.
Zel
Zelyahine – 80 Ranger
Victory is Life Eternal [VILE] – Desolation
The wiki has all the profession traits and skills listed. Generally with more details than gw2skills.net. Details such as the actual activation speed for certain skills.
They are all in the form of
http://wiki.guildwars2.com/wiki/List_of_<profession>_traits http://wiki.guildwars2.com/wiki/List_of_<profession>_skillsThey are generally updated on the same day as updates or the day after.
Very true wiki is always the best source of info (call me a sucker for the fancy looking stuff :P )
You seriously shouldn’t discount Warrior just because of specific skills that turned you off (I’m guessing you were playing with Greatsword and 100-Blades based on the ROOT in one spot complaint). There are traits (obtained later in the game) that can speed a Warrior up and you can also use a Warhorn on one of your sets that can speed up AlLL nearby allies for a limited time. You can even get a Warhorn trait that makes it a powerful condition removal AND provide nearly perma-swiftness to allies.
Warrior has SO many different weapon choices and options, I hate to see you dismiss them because of one particular skill dislike.
If you seriously want fast killing, however, Thief is your best bet. You do have to play with the mindset of actively attempting to AVOID damage (but you seriously should be doing that to some extent with ALL professions in this game).
Fate is just the weight of circumstances
That’s the way that lady luck dances
(edited by Brother Grimm.5176)
I agree, great customer support. EA should learn something from that.
-sees this thread praising something about Anet-
-sees nothing negative has been posted to try and counter it-
o.O
-passes out from extreme shock-
… The human race would never have to worry about be oppressed again.”
I think trolls should have their computers smashed. ’Its all part of the game. U mad bro?’
How To Submit a Tech Support Ticket
This Anet instructional sticky has several errors:
When running GameAdvisor.exe, select Guild Wars game for GW2.
This is incorrect- the latest version of GameAdvisor.exe has a dedicated GW2 game selection.
The result of running Game Advisor will be a file called Guild Wars Test.txt.
This is incorrect- Game Advisor.exe produces a file called Guild Wars 2 Test.zip.
Attach the output of Game Advisor.exe to your Tech Support post.
This is impossible. The Tech Support website returns an error when trying to attach a .zip file.
Attach both the Game Advisor output file and ArenaNet.log to your TS post
This is impossible- the Tech Support website does not permit more than one file attachment, and overwrites the first file when the second file is attached.
After running the GW2 function in Game Advisor.exe, I found that the output zip file actually contains ArenaNet.log! Accordingly, I suggest the following two specific fixes to the Tech Support website:
1. Enable zip file attachments
2. Revise the ‘How-To’ sticky to specify using the GW2 function for GW2 instead of the GW1 function for GW2, and specify that only the Guild Wars 2 Test.zip file need be attached since that file already contains ArenaNet.log.
As information, I would respectfully ask what security the Tech Support forum has around the information submitted- I was not comfortable posting my game serial code on a public forum as it seems to me that this information being publicly posted invites account theft. Nonetheless, I posted it as demanded by the ‘How-To’ sticky.
For a well rounded class i would recommend either a Warrior or Ranger. Both are fairly easy to play (as far as mechanics are concerned). The warrior can use just about every non magical weapon in the game (except Short bow) and the ranger has a good variety of both melee and long range.
Also a sidenote: Just about every class can fit most roles in a group
(My personal preference is to stay away from the class specific forums. True you may find some helpful info here and there but its mostly people flaming how either the class is useless or how badly it needs a nerf.)
