Guild Wars 2

Hello everyone.

Hakrulin, you need to contact our Customer Support team by issuing a ticket. They will help you with this incidence.

We proceed to close the thread now.

Thanks Lures, for the link.

I copy and paste here our official info from that webpage:

Preview Items in the Trading Post — Try before you buy! You’ll have the ability to preview items in the Trading Post before you buy them. Simply right-click an item icon and select “Preview” to see the item equipped on your character. Check out how a weapon looks by itself, how it looks when sheathed, and how it looks when wielded by your character.

Since this question is solved, we proceed to close the thread.

Hello everyone.

This issue was probably due to the connectivity problems that we were experiencing yesterday and it should work again now. If it does not, try to restart the client and if this does not help either, please proceed to send a report to our Customer Support team.

Thanks!

Hello everyone.

Thank you very much for your insight, input and contributions up to this point. However, a great deal of posts here had to be moderated as they were against the code of conduct and we have decided to close definitely the thread.

Thanks for your comprehensive opening post, DancingPenguins and to all of your for your understanding.

Hello everyone.

Thank you very much for helping Iglosen with this. Since the question is solved, we proceed to close the thread.

Hello everyone.

This should be fixed right now since it may have been linked with the connectivity problems of yesterday. If this is not the case, please contact our Customer Support team. Thanks!

Hi Hatorihanzo.

The team was aware of this issue and was working on solving it. We have this thread here for people who want to provide us with feedback. Please feel free to join in https://forum-en.gw2archive.eu/forum/support/tech/Launcher-login-error/page/23#post1477163. In any case, it should already work for you.

Ok, thanks for letting us know. We close the thread then.

Hello Santrs.

You could certainly try to contact our Customer Support team. In the meantime we will forward this issue to the team. Thanks for letting us know about it.

Hello everyone.

Since this is indeed not a bug report, we proceed to close the thread. Thanks for your understanding.

Hello Jigokuni.

Have you tried deleting some emails from your in-game inbox? Sometimes mails and items that you have purchased do not arrive to your accounts because you have 9-10 messages. Try to delete some of them till you are left with two or three and see if those gems arrive. If they do not so in the next few hours, then proceed to contact our Customer Support team.

Thanks.

Hello everyone.

You could certainly try and contact our Customer Support team in order to let them know about this. A compensation may not be possible here but it´s always better to have all these reports.

Thanks.

Hello Felor.

Please, go and check the following thread. This is a known issue.

Hello Gosiff.

The issue will be forwarded now to the team. At the moment we are studying some connectivity issues and this may be linked. I would ask you to just keep on trying every now and then to see if you can recover your password. If not, please, get into contact with our Customer Support team.

Thanks for your patience.

Hello everyone.

Thanks for bringing this to our attention, we will leave the thread open so more people can post their issues with the TP.

Thanks!

Hello everyone.

Yes, we have a thread going on in the Account Issues subforum about this. It has been acknowledged by the team and we are working on it. As said, is disturbing but does not represent any danger for your accounts whatsoever so we would ask you for patience till this gets fixed.

Thanks.

ADFX.6179:

CC Eva.6742:

Hello everyone.

Yes, we are aware of these connectivity issues and working already on them. It seems that it all originates in the European servers; we will keep you informed about it. If you cannot log at all to the game you can also check the following bigger thread in the Tech subforum.

Thanks for your patience.

I am having issues of a similar nature on North American servers (EredonTerrace) and I am a US based player.

Yes, you guys are totally right. In the beginning it seemed that it was only a European issue. I corrected my post already.

Hello everyone.

Please, keep on reporting and letting us know whether you can or can´t log in. We totally understand this is a very frustrating issue but rest assured that we are working on this right now.

We would like to ask and thank you for your patience.

Hey there.

We are aware of this issue and working on it (seems to be originated in the European servers), please go and check the following thread in Tech Support, where other users are also reporting.

Thanks for your patience!

Hello everyone.

Yes, we are aware of these connectivity issues and working already on them. We will keep you informed about it. If you cannot log at all to the game you can also check the following bigger thread in the Tech subforum.

Thanks for your patience.

Hello everyone.

Yes, as Moddo indicates, we would like to point all of you in that direction and visit the following thread in order to discuss the Thief gameplay as it is easier for us to access to your feedback in one place.

Thanks for your understanding.
Closing the thread now.

Hello to both of you.

No problem, Argurio, the forums are precisely for discussing and solving questions and doubts. Since yours has already an answer, we proceed to close the thread.

Hello Whoopmeister.

Maybe you are experiencing this issue? If this is the case, this has been already escalated to our team.

Thanks for your patience.

Hello everyone.

As Incurafy has pointed out, we created this thread here in order to gather all your feedback about the thief gameplay. I will close now this one and would ask you to keep your discussions there in order to avoid duplicates. It is also easier for the team to read all your feedback in one single thread.

Thanks for your understanding.

Hello Sin.

Dropping by to confirm what Smooth Penguin already said. Since this was a personal mistake and not something motivated by an in-game bug or error, there is no chance to get a refund. But of course you can create another character for that Krytan armor.

We close the thread now. Thanks for your understanding.

Hello everyone.

Hermes, thanks for that answer. Since the question has been answered, we proceed to close the thread.

Hello everyone.

There is already a thread about this. here. I would close now this one and ask you to add your impressions there, in order to avoid duplicates.

Thanks for your understanding.

Hello everyone.

Since the mystery is solved, we proceed to close the thread.
Thanks for your answers.

Hello everyone.

Thanks for all your tips and suggestions for Basahra (welcome to Tyria and the official forums, by the way!). Since the main question has been answered then, we proceed to close the thread.

Hello everyone.

Thanks for your comprehensive responses. Since the question of Lysico has been answered, we proceed to close the thread.

Hello Rsegames.

Thanks for your report. Please, I would suggest you to file an in-game bug report each time something like this happens. As it seems it was a punctual anomaly but it will help us a great deal to have this kind of reports.

Thanks for letting us know, Flyboyfish.

The case is closed and so is this thread.

Hello everyone.

Thanks for all your answers! Since Cxgerson has got gone “unstuck” we proceed to close the thread.

Hello everyone.

As Kirito and Ilithis have pointed out, deleting your local.dat normally solves the issue. If this is not the case, please, do not hesitate to contact our Customer Support team.

We close the thread now. Thanks for your understanding.

Hello TheRudeDude.

Just for clarification. When you submit a report using the in-game reporting tools or even the ticketing system you should not expect a personal answer from the team. That does not mean that they are not there, on the contrary, we appreciate all the bug reports that you guys are sending us and they are helping us to carry on with the good work. Now, if you sent tickets to our Customer Support thing with account/technical issues and got no answer, then proceed to write those unanswered tickets (reference number and brief description) in the following sticky thread.

In any case, we will forward your feedback to the team.
And we close the thread. Thanks for your understanding.

Hey, Lord.

Thanks for letting us know. We wish you good luck with that.
And proceed also to close the thread.

Hello Macethebarbarian,

first of all, I just edited the email address as it is better to keep that kind of private information out of the forums. Second, we do have an Account Issues subforum where this kind of questions seem more fitting. Third, if the ticket is still open and he wants it to be taken as a priority, you or he can post the reference number and a brief description in the following sticky thread. If the ticked is shown as closed he could issue a new one, referring to the one already sent and adding that he´s still experiencing the same problem. Rest assured that Customer Support will help him out.

We proceed to close the thread now.

Hello everyone.

Thanks for your contributions up to this point. Since the original question seems to have been solved, we proceed to close the thread.

Hello everyone.

Yes, Mixon, if you picked up already a server and want to transfer to another one, you will need to pay the gem fee. As the question has been solved, we proceed to close the thread.

Hello Revelstoke.

We appreciate that you took the time to write this feedback and let us know about it. We are aware of this and the team is committed to fight these cases since the very first day. We would like to ask you to keep on reporting those hackers when you see them.

We close as well the thread since this is not a bug report.
Thanks for your patience, your reports and your understanding.

Hello Keludar.

When did you issue your ticket? Please remain patient till Customer Support gets back to you. However, if you have been waiting more than three days, please proceed to write your reference number and a brief description in the following thread for old tickets.

Thanks.

Hello Santorious.

While we thank you for the story and the fact that you took the time to write it, we proceed to close the thread since this kind of stories do not ground meaningful discussions. If you think the episode is worth a report, you are very welcome to submit one to our Customer Support team.

Thanks for your understanding.

Hello everyone.

Just dropping by to affirm what it has already been said: this is working as intended.

We close the thread now. Thanks for your understanding!

Hello everyone.

As Qnopsik already suggests, probably the change of name has to do with our naming policy. You may want to contact our Customer Support team about that.

In the meantime we close the thread.
Thanks for your understanding.

Hello everyone.

We are aware of this issue, Transistor, and I would invite you to check this thread in which our colleague Gaile Gray has been answering some questions already.

Therefore I proceed to close this thread.
Thanks for your patience and understanding.

Hello everyone.

Spawm, if you think an action taken by the mod team is unreasonable, you are kindly welcome to write an appeal to the following email address, forums@arena.net and the issue will be looked into.

We close the thread now. Thanks for your understanding!

Thanks for all the replies!
Since Kumakichi´s question has been answered, we proceed to close the thread.

Thanks for answering the question that fast, Lightrayne.
We proceed to close the thread now.

Hello everyone.

Thanks for helping Cybrex out. Since the problem has been solved, we proceed to close the thread.

Hello everyone.

Thanks for that answer, Chickenshoes. Since the question is answered, we proceed to close the thread.