Guild Wars 2

Hello there!

Since the issue is solved and this is not a bug report as such, we proceed to close the thread. Thanks for all your contributions and answers!

Hello everyone.

Thanks for all your answers. Arthur, contacting Customer Support is the best way to solve this problem. And since this is not really a game bug, we proceed to close the thread.

Hello everyone.

Since the original question has been correctly answered, we proceed to close the thread now. Thanks for the help, Lexandro!

Hello Barsmid.

Perfect, we are glad to know. And we also proceed to close this thread.

Hello everywhere.

There is already a bigger thread on this issue, here, so I will close now this one in order to avoid duplicates.

Thanks for your understanding.

Hello everyone.

Blackwyn, glad that it works again for you. We leave the thread open so other people can benefit from your solution. To the rest, thanks for your contributions!

Hello everyone.

Thank you very much for your input and contributions up to this point. However, this thread does not really invite to any healthy discussion about the game and therefore we have decided to close it.

Hello Rimax.

It could certainly be a teleporting bot and therefore we would ask you to keep on reporting all those suspicious fellows and activities you witness using the in-game reporting tools. You can also send a screenshot to Customer Support. Either way helps.

Thanks for your reports!

Hello everyone.

As Behellagh has linked with the thread I was about to link, we proceed to close this one. Please keep on posting your feedback there as it is easier for us to read your input in one single thread. Thanks!

Hello everyone.

RoShambo, we will proceed to forward this to the team today but in the meantime we proceed to close this thread, since there is already an existing one about this issue (the link you just provided). Thanks for your understanding.

Hello everyone.

Thanks for all your contributions up to this point. Since some few good answers have been already given, we proceed to close the thread.

Perfect, since the question is answered, we proceed to close the thread.

Hello everyone.

Shademehr, we are glad to hear this. Do not worry about that ticket you already issued although you can always update it through your customer support account and ask for it to be closed. We also close the thread now.

Hello everyone.

Thanks for your contributions up to this point. Armalla, we are sorry to hear this but you can also follow some of the suggestions made here.

In any case, we proceed to close the thread.

Hello everyone.

Thanks for letting us know and glad you finally got your answers. Now you know for the next time that you encounter the same apparent mistake.

Hello everyone.

There is already a thread opened about this audio issue, here, so you can also post your feedback there. We proceed to close this one in order to avoid duplicates (maybe you also want to show the thread to the lady, to see if she reconsiders her action).

Hello Direngrey.

While we appreciate the time you took to write your feedback and impression, there are already some threads going on in this subforum about players being kicked in different moments of the dungeons, last boss included. Therefore we proceed to close this one in order to avoid duplicates.

Thanks for your understanding.

Hello everyone.

We have already a thread for the temple of Grenth here so I would ask you to keep on posting there in order to avoid duplicates.

Thanks!

Hello everyone.

Thanks for all your answers up to this point. Since this is not longer a bug report, we proceed to close it. Remember that we have a Dungeons subforum for this kind of questions where you can also open threads.

Hello everyone.

Since the issue seems resolved, we proceed to close the thread.
Thanks for your answer, Leira.

Hello everyone.

TKO, what Peregryns said. Also, a great deal of times the items are just waiting for you to clean a little bit your inbox. Try to delete some message till you have two or three left and see that those items arrive. If they do not so in the next few hours, contact our Customer Support team.

Thanks!

Glad to know, Jinnixi.
Closing the thread now. Enjoy your adventures in Tyria!

Hello Sages.

Thanks for letting us know. Glad that you are currently playing in Tyria without any major problem. We proceed to close the thread now.

Hello DJRiful.

Since you found this out and this does not remain a bug or a glitch any more, we proceed to close the thread. Please open a new thread should you need advice and/or help for other technical stuff.

Hello everyone.

Since this is not really a bug report, we will proceed to close the thread. Chaoslava, we invite you to send a report about this to our Customer Support Team if you see it fit.

Thanks for your understanding.

Hello SoPP.

We are aware that there is no tab for hacking or exploiting in the in-game reporting tools at the moment (we will forward this to the team again today) but there are other alternative ways of reporting. Taking screenshots is a very valid one, as it provides graphic evidence. You can always email them to us through exploits@arena.net or even as an attachment of a ticket to Customer Support.

We proceed to close the thread now. Thanks for your understanding.

Hello Pharexys.

Moderation in this forum happens for a reason (you can always check the Rules of Conduct in the main forum webpage). We will proceed now to close this thread.

Thanks for your understanding.

Hello everyone.

The forums are not the place for the announcement of exchanges of in-game items and therefore, we proceed to close this thread. Thanks for your understanding!

Hello Joneb.

Yes, do not worry, no problem caused. Thanks for letting us know.
Have a nice day!

Hello everyone.

We are sorry to hear that, Schwub; hopefully next time you can benefit more from the sales. As this thread does not really ground a discussion about the game we proceed to close it.

Thanks for your understanding.

Hello Bedlam.

For a complete armor gallery, check this sticky created by the player Kestrel

Hello everyone.

Sinsko, we appreciate that you took time to give us your feedback. However threads created for the sake of complaining are not allowed as they do not invite to constructive discussion. Furthermore, if you have concerns regarding exploits, the best way is to send an e-mail to exploits@arena.net, where the issue will be looked into by our team.

We close the thread now. Thanks for your understanding.

Hello everyone.

This question of the instance owner pops up in these subforums quite often and there are already threads with feedback and discussion about it, so we will proceed to close this one in order to avoid duplicates. This said, remember that we have a Suggestions subforum and that you are all very welcome to let us know your own ideas about how to improve the game. We are looking forward to reading them!

Thanks for your understanding.

Hello everyone.

Mydnight, we are sorry to hear that but this was a product of a human mistake and therefore now we cannot return to you that armor. This said, we have a Suggestions subforum so please, we encourage you to open your own thread about this issue if you see it fit (check first that there are no threads already about it).

We proceed to close this thread.
Thanks for your understanding!

Hello everybody.

All incidents of in-game harassment/spamming can be reported to our Customer Support team using the in-game ticketing system. Just keep in mind that as we don’t permanently ban anyone on the forums for first time offenses, the same goes in-game.

The more inappropriate posts you report, the better the game experience will be. Thanks!

Hello everyone.

This serves as a reminder: each time you are about to file a report because something has not arrived to your inbox, please, do check that you have some free space in order to receive it (this is solved by deleting some messages until you are left with two or three). If after doing this your items have not arrived in the next few hours, then it´s time to contact our Customer Support team or file a bug report.

Thanks!

Hello everyone.

Since the issue has been solved, we proceed to close the thread.
Thanks to all of you for your answers and contributions.

Hello everyone.

Radubeni, what Amadan says normally fixes these situations. Try to delete messages from your inbox till you are left with two or three and see if the item arrives. If it does not arrive in a few hours, please, proceed to open a ticket with our Customer Support team. Thanks!!

Hello everyone.

Since the question has been answered, we proceed to close the thread.

Hello everyone.

Pulsecodesgnl, we are glad to hear that you finally got your reward. We leave the thread open then so more people can benefit from your solution.

Hello Avatar of Indra.

This issue has already been reported (check the following thread) and the team knows about it. The thing is, that normally you think everyone can see your email address but this is not the case.

If you learn that someone else can see your email address, we’ll want to know (in the thread provided or by ticket to Customer Support). But testing and player reports so far have confirmed that this information is client-side only and cannot be seen by others.

Thanks!

Hello Emissary.

We do provide information about scheduled maintenance in the forums and official channels before-hand so you guys know it before. Normally the game does not have downtimes whatsoever but sometimes you may encounter some connectivity problems that are fixed after restarting the client and/or waiting for a bit (as you just did).

We proceed now to close the thread.

Hello Quacthulgu.

Glad to hear that it works now for you. Please, if you encounter other problems let us know. In the meantime we proceed to close the thread since the issue is solved.

Psilo.3764:

This thread already exists in the dynamic events forum.

Exactly. Just here. We close this thread, then.

Hello everyone.

Thanks for reporting. We do have however in this subforum a sticky for reporting this kind of problems, here. Therefore I would ask you to keep on repoting there and I will close this thread in the meantime. The situation here described is already known to the team and they are working on it.

Thanks for your understanding.

Hello everyone.

Thanks for your input and contributions up to this point. However, threads created for the sake of complaining are not allowed as they do not really invite to constructive discussion. Please refrain from creating such threads in the future.

Now we proceed to close this one. Thanks for your understanding.

Hello everyone.

Just jumping in to reassure you that the dev team monitors and reads the forums but of course, they may not have the time to reply to every single given thread. That does not mean necessarily that they are not here, listening.

This said, some suggestions and ideas from the community can be (and have been) taken into consideration after careful thinking and so, rest assured that the dev team will always work to achieve a better GW2 experience (of course, that also involves you and your feedback).

We proceed to close the thread now.
Thanks for your contributions and understanding.

Hello Kokiman.

I would suggest you to report this situation also to our Customer Support team as this kind of situations need to be checked. Rest assured that the issue will be looked into and actions taken, if necessary.

Thanks for your report!

Hello everyone.

Yes, as Michael points out, the best way of dealing with this is to contact directly with our Customer Support team as they will be able to assist you with this matter.

We close the thread now.

Hello Mr Smith.

No, you do not need to delete your account, of course not. For a change of email you can contact directly our Customer Support team; they are the ones to help you out with this kind of requests. For more information about how to implement the Two-Factor Authentication, please, check the following webpage.

Thanks!