Guild Wars 2

Hi everyone.

I would ask both of you to visit this thread, where the issues are being discussed. The team is aware of the current problems with the trading post and working on a solution.

I will proceed now to lock this thread.
Thanks for your concerns.

Hi everyone.

The Guild Wars 2 Forums are an essential part of the community and they certainly help the team in a number of ways. To eliminate them would mean to erase a very important channel of communications between the team and the players and we do not want that at all.

The activity in the forums is of course hectic after a launch but we are counting on a team of moderators. They contribute to make this a respectful and tidy place. It is part of our philosophy to hear every single player here as long as contributions are kept polite.

Be sure that the forums are a very important part of Guild Wars 2-
Thanks for your concerns.

I will proceed now to lock the thread.

Hi Jnaathra.

Thanks for your concerns. The team is fully aware of the botting issue and we receive daily reports on these practices. We know that they certainly do not help the playing experience of any of us.

We are working on it. But please, do understand that we have also other issues to take care about and it may take a little until we deal with all the reported issues.

I will proceed now to lock this thread.
Thanks again.

Hi everyone.

We encourage all kind of discussions in these boards as long as they do not turn into something personal; the outcome of this does not help to create a respectful community. This said, we would ask you to stay inside the topic. Otherwise we will have to lock the thread.

Thank you very much for your understanding.

Hi Blkbulletx.

Thanks for bringing this into our attention. You can send a report to exploits@arena.net notifying of this issue and someone of the team will look into it.

In the meantime I will proceed to lock this thread.

Hi everyone.

Origin, thanks for bringing this to our attention. I would ask you, if you have not done it yet, to report this properly to exploits@arena.net. This is the fastest way to help us.

Now I will proceed to lock the thread.
Thanks again for your concerns.

Hi everyone.

Thanks for bringing this into our attention, Deith. We understand that a sound glitch like this one can be quite annoying for your gaming experience. The team is aware of such an issue and working on a solution.

I will proceed now to lock this thread.
Thank you and sorry for the inconveniences.

Hi everyone.

We would like to ask you to keep on informing about your issues in the merged thread that StarsLife has already pointed out. In this way we can have a quicker look to each of your incidences.

Thank you very much.

Hi everyone.

I am closing this thread because it was reposted in another subforum some minutes ago and it contains exactly the same message.

I moved it to the subsection Suggestions, here.

Thanks.

Hi everyone.

Thanks for bringing this to our attention. We have taken note of this. However, if you have not done that yet, we would suggest you to send a report to exploits@arena.net. This is the most effective way to help us dealing with this issues.

We will proceed now to lock the thread.
Thanks again.

Hi everyone.

Because this conversation is occurring in multiple threads at the same time, in the interest of keeping things clean and providing a singular place for feedback, we are diverting all discussion of this topic to this sticky.

Thanks for understanding.

Hi Gadzooks.

We would like to thank you for your concern. We are certainly here to listen to every piece of constructive feedback you want to give us concerning the fix but please, we ask you to do so in this sticky thread. We are trying to keep the discussion about the last updates there to have the fastest way to access to your opinions.

Because of that, we will proceed now to lock the thread.
Thank you very much.

Hi everyone.

Thank you very much for your concerns. This one has been a very popular suggestion and, as Regina Buenaobra already wrote, the team is working on it.

Because of that, I will proceed now to lock the thread.

Hi there, Pleurodesed.

No, sorry, you may not transfer characters between accounts.

I will proceed now to lock the thread.

Hi everyone.

Tonny, thanks for posting this. You should send, if you have not done yet, an email to exploits@arena.net with as much information about the exploit as possible as this is the best way of helping us. In the meantime, I will proceed to lock the topic.

Thanks again.

Hi everyone.

Azraelle, I can assure you we do care about in-game situations and we do care about this problem and are working to fix it. We understand what it entails for the gaming experience of each of you. But, please, we ask for a little bit of patience till we deal with the issue, as we have a lot of things going on right now.

We´ll keep you updated.
Thank you very much for your concerns.
I will proceed now to lock this thread.

Hi there, RapidSausage:

thanks for pointing this out. We are aware of this kind of situations and we regard them with the same attention we put on spamming and any other practice that disturbs a good gaming experience for the community. If you already reported the user then there is not much that can be done here but waiting.

I will proceed now to close the thread.
Again, thanks for bringing this to our attention.

Hey there, Szx.

Have you already wrote to customer support with this issue and attaching those screenshots?
If so, when was the last time you did that?

Hi there.

Nofool, we are sorry to heard this but he really needs to open a ticket with this issue and they will deal with it. In any case, do not send at one time a higher number of tickets because this only slows down the process.

Thanks and sorry for the inconveniences.
I will proceed now to lock this thread.

Hi everyone.

Indeed, if the problems do not get solved after restarting the game, then I would ask you to state your problems in this thread, as other players are also experiencing problems when it comes to guild management and in that sticky they will be easier to be looked into.

Thank you very much and sorry for the inconveniences.
I will proceed now to close the thread.

Hi everyone.

The development team is fully aware of this error, that has already risen the concerns of other people in the Game Bugs subforum with the same problem. We are working in a solution to fix it.

Thank you for notifying.
I will now proceed to close the thread.

Hi Dradiin.

Thanks for your concerns. Of course the solution you point out is good. In fact, I have already forwarded that idea so expect to be implemented in the forums soon.

I do understand that locking threads seems not the best way of dealing with a problem but we are doing so in order to keep the forums tidy, not because we want to hide something whatsoever. We are aware of the situation and working on it.

Thanks again.

Hi everyone.

As Diva points out, the use of third-party software is not allowed in Guild Wars 2. Thypari, if you feel this is something that would improve the game, then we invite you to post your ideas on the subforum Suggestions, where they will be looked into.

I will proceed now to lock the thread.
Thanks.

Hi AIBQuirky,

thanks for your concerns. This has been already suggested by a number of players and I will certainly forward it to the team.

Hi everyone.

Texhnolye, thank your for redirecting. Indeed, the possibility of changing names will arrive in the future.

I will now proceed to lock this thread.

Hi everyone.

Ragathol, thank you for your concerns. We share your point of view and truly, we are working on that. Keep reporting them and please, be patient till we deal with the issue properly.

I will now proceed to lock the thread.

Hi everyone.

BLUcorp, thanks for notifying this and thanks for your concerns. Since you have already reported this there is not much to do right now. And you are not being ignored: it just may take a bit of time till the issue is looked into but we are aware of this.

I will close now the thread. Thanks again.

Hi everyone.

I take note of the issue and forward to the team.
Thanks for reporting.

Hi everyone.

Thanks for your concerns. This topic is indeed problematic and is affecting the gaming experience of a great deal of players across Tyria. That is why are aware of the issue and currently working on a solution. We would like to ask for a little bit of patience till this is dealt with and please, keep on reporting those people, not just banning them.

Now I will proceed to lock this thread.
Thanks again.

Hi everyone.

Voltec, thanks for your concerns.

As we have been stating in the forums lately, the team is fully aware of this problem. We know how annoying is to clean the inbox every time you log-in not to mention what happens in the chat window. We know that. But as I say, the team is working on it and we would like to ask all of you to keep on reporting effectively each time you see them, as this is definitely helping us.

We would like to ask as well for a little bit of patience, till we have solved other urgent issues first.

I will now proceed to lock this thread.
Thanks again.

Hi everyone.

The whole team is fully aware of the problems that nowadays represent exploits, botting and gold-seller spamming to the community of players and their gaming experiences. We have read all the constructive critics so far, we keep them in mind, of course, and we are working to find a method and a solution for these problems.

We also have been stating that the best way to help us is to report immediately. Keep on doing this, please, any time you see something that does not seem in order. In the meantime we will keep on closing threads that notify an issue, we will thank you for that, but we will close them as we would like to keep the forums free from massive posts about exploits and spamming (having, as you have, other ways of helping us dealing with them).

I hope this explains the whole issue.
Thank you very much for your concerns.
(And yes, I will proceed now to lock the thread )

Hi everyone.

As the user Lonewolf Kai has pointed out, there´s already a bigger thread on this issue here. Please, visit it and write your pet suggestions there so we do not have multiple rampant threads talking about the same issues.

I will proceed to lock this thread now.

Hi there, Blitz.

In this kind of incidences you should contact as soon as possible customer support. You need to send a ticket with a description of the problem and wait for its resolution. There´s little else we can do here.

Sorry for the inconveniences.

Hi everyone.

Lachash, thanks for reporting this issue here. I will forward it.

For the rest, every time you notice something like this going on, please, do not hesitate to report it and keep on doing the same with exploits and the like. This is the best way you can help us.

I will proceed now to lock this thread.
Thanks!

Hi there.

Knetus, we would ask you to keep on reporting these spamming goldsellers as soon as you receive a message by them. We understand that they are a major problem inside the game and we are dealing with them.

I will proceed now to lock this thread, since it has been already reported.
Thank you very much.

Hi everyone.

Vash, thank you for letting us know. Could you please submit a description of this particular issue to exploits@arena.net? That would be just great and really helpful for us.

I will now proceed to lock this thread since the last posts have been rather off-topic and do not contribute to the topic at hand. You are totally welcome to expose and discuss your ideas in these forums as long as you do not engage in personal attacks.

Thank you very much.

Hi everyone.

We are fully aware of this situation and the inconveniences that these gold-sellers represent for you, players and your gaming experiences; we know how annoying is to delete each of their messages each time you log-in. We are currently working on that.

However, I would ask you to keep on reporting each time you see them, as this is the best way you can help us right now.

Now I will proceed to close the thread.
Thanks.

Hi everyone.

Thank you very much for letting us know. Indeed the alarm, as well as other sounds, has been noticed by other players and our team is aware of it and working to fix it. I will move the thread now to Game Bugs, since it fits more there.

Thanks again.

Hi everyone.

Thanks for letting us know. I take note down of these issues and move the thread to Game Bugs, as it seems more fitting there.

Hey there, Nexxe:

thank you very much for letting us know. Yes, please, keep on reporting these issues as it is really helpful for us. I will move now this thread to the subforum Games Bugs.

Parzival, we understand your concerns and we we are totally aware that these practices are disrupting your player experience. We are dealing with it and the best way of helping us in the meantime is to keep on reporting them.

Thank you very much.

Hi TooLethal.

Thanks for your concern. You have to ways: you can email your screenshot with a complete report to exploits@arena.net or you can also send a ticket with a pic and a description.

I will proceed now to lock the thread.

Hi EnaiSiaion.

If you have a privacy concern about your display name, you must contact Customer Support. There is no functionality to change your display name at present.

Thanks!

Hi everyone.

Tbrunt, we understand your concerns and we totally understand that these practices are disrupting your player experience. We are dealing with it and the best way of helping us is to keep on reporting.

Thank you very much.

Hi Korrigan.

Thanks for your question. As Esya says, you do not really need to keep them. As long as you have reported them correctly in the game with an image, no need to keep unnecessary stuff.

I proceed now to lock the thread.

Hi everyone.

JayDubbz: I have edited your post. You should be more careful and never make public this kind of links for they help the hackers in their work.

As already stated in this thread, do not click the link by any means and change your password. If you receive in the future another message like this one, just ignore it.

Now I will proceed to lock the thread.

Hi everyone.

Answering to the main question: no, you will not get punished for reporting correctly too much. The ban comes for people who misuse the tool and report incorrectly (for instance, users who have not been spamming) or without any cause.

It actually helps us a lot when you keep on reporting these users. We know how much they affect your gaming experience.

Thank you very much.
I will proceed now to lock the thread.

Hi everyone.

Thank you very much for bringing this to our attention.

I take note of this issue and proceed to move the thread to Game Bugs, as it seems it is an in-game error.

Hi everyone.

Thanks for letting us know. We are aware of some sound problems like this one and working currently to fix them. Try for the moment, as BenGrech has stated, to restart the game and see if these disturbances are gone. If not, please, let us know.

As you may have seen, I have moved this to Game Bugs as it seems that the content fits more here than in the Audio section (conceived to host general discussions about the sounds, soundtrack and voices of the game).

Hi Algregr,

I move this thread to Suggestions, as I think the content of your thread fits better there.