Guild Wars 2

Hi everyone.

I acknowledge my mistake as I did not know it was a general problem among players. Therefore we will forward this situation to the team today.

Thanks.

Edit: We have also merged threads to keep the reports about this problem in a big one

Hi Michaeas Magister.

Thank you very much for your feedback, which will be passed on to the team.

Hi everyone.

Nadjp, try to go out the game and reconnect, to see if the issue is still there (most of the times it vanishes after exiting). If not, please, contact Customer Support.

Thanks and sorry for the inconveniences.

Hi everyone.

Seems this thread has gone rampant and off-topic we will proceed to close it now. All discussions are welcome as long as they are kept constructive and away from rudeness.

Thank you very much for your understanding.

Hi Hyyangoz.

Thanks for your feedback. This and other issues are being discussed currently here. Because of that, we will proceed now to close this thread.

Thank you very much for your understanding.

Hi everyone.

I am reopening this thread as it seems that the problem is already solved and should work; other users are already reporting positively about this. For those of you who have not tried it yet, please, try now again and let us know if now the deletion is or not working for you.

Thanks.

Hi there.

It seems that the problem is already solved and should work. For those of you who have not tried it yet, please, try and let us know if now the deletion is working for you.

Thanks.

Hi there.

It seems that the problem is already solved and should work. For those of you who have not tried it yet, please, try and let us know if now the deletion is working for you.

Thanks.

Hi everyone.

Sidu, there is already a sticky created around this issue, you can check it and leave your opinion/feedback here.

Because of that, we will proceed to close this one.
Thank you very much for your understanding.

Hi everyone.

First, thanks for bringing this to our attention, as this is a very serious matter.
I will pass on this to the team.

Hi everyone.

Darmikau, thanks for your feedback. We will proceed to close the thread though, as it has already attracted some off-topic commentary about another game that has nothing to do with Guild Wars 2. We invite you to reformulate your ideas as a suggestion in the Suggestion subforum.

Thanks for your understanding.

Hi everyone.

Thanks for your concerns. We would like you to write your feedback in the following sticky as it is easier for the security team to have all of your opinions/questions in a general and official thread rather than scattered all over the forums.

Thanks for your understanding.

Carnagh.1687:

Hi, a lot of people have an opinion about why ANet hasn’t stopped botting yet. Most of the opinions are quite reasonable. I work in the area of automatic classification and inference. So, I find it puzzling as to why botting remains when to me there appears to be enough data to stop this almost entirely.

There are data points with a botter that are wholly different than those of a regular player, and from a classification point of view allow for almost certain classification. Lots of data point. Together these different points give I feel 100% certain classification.

I feel reluctant to communicate in too much detail (if an ANet staffer gives the nod I’m happy to broaden the discussion)… I would have thought ANet had the development experience in house already, if they don’t I strongly suggest they go find themselves a dev with a suitable background. I’m not special, there are an awful lot of programmers to whom this problem would not be difficult. If botting is looking like a hard problem to ANet it is because they haven’t gotten the right experience in-house. Much harder classification problems are dealt with in real time.

In short, with the right programmers botting in the obnoxious form we’re currently seeing can be removed completely, and easily.

Carnagh, I have moved your thread into this one as we want to keep this sticky as the general place for feedback/discussion surrounding the botting. Thanks for your understanding.

Hi everyone.

Clarty, we are sorry to hear that but we are also sure you will also get used to the new controls as you play.

Hi everybody.

Alexnssilent, we would ask you to direct your feedback/discussion to the following thread, as it is the official one created for this issue and all updates will be announced there.

Thanks for your understanding.

Hi everyone.

Kgibsonuk, we acknowledge the issue, as it has affected a great number of players but at the same time we see it has been punctual and does not affect now the majority of the player base. Because of that we are providing the following solutions in this thread.

Thanks for your understanding and sorry for the inconveniences caused.

Hi everyone.

We monitor the forums every day and your suggestions and other forms of feedback arrive quite clear to our ears. You may understand as well that with all the work the dev team is facing on a daily basis and the quick movement of the forums we are unable to give a personal reply to each thread or suggestion made. But rest assure that some of those suggestions have already been taken into consideration.

Hi everyone.

Thanks for asking. As my colleague Regina Buenaobra has stated here, we decided not to include pictures and signatures because of the potential abuse some users can make of them.

Thank you for your understanding.

Hi everyone.

We have just answered in the fore-mentioned thread about this issue.

For those of you still with problems, please, try the following: reconnect to the game in order to patch the client and try again to delete your characters. If this does not work, please, have a little bit of patience as the team is aware of this, working in a solution and will help you with this incidence.

We proceed now to close this thread.
Thank you very much for your understanding and sorry for the inconveniences caused.

Hi everyone.

The problem with character deletion was a known and punctual issue. Try the following: reconnect to the game in order to patch the client and try again to delete your characters. If this does not work, please, have a little bit of patience as the team is aware of this, working in a solution and will help you with this incidence.

We will proceed now to close this thread.
Thank you very much for your understanding and sorry for the inconveniences.

ZaneStriker.2836:

I feel all jerky and like I’m constantly having to adjust my camera instead of it being a nice smooth experience.

Is anyone else feeling this? Do I need to adjust my sensitivity or mouse DPI in some way? I’ve always played with highest camera sensitivity and a 2000 DPI on my mouse, for all games, and it worked great before but now it almost makes me feel sick.

Zane: I just merged your thread in this one since this is an official one and your feedback will be looked into quicker; also, it can help start other discussions. Thanks for your understanding.

Hi GreenZap.

The problem with character deletion was a temporal one. However, some players could have still their characters blocked. If this is your case, as it seems so, please, create a new ticket for Customer Support with the details of the particular character you want to delete, so they can take care of the incidence.

Thanks.

Hi everyone.

If you have questions that you want to have answered concerning the botting issue, please, do not hesitate to post them in the following thread, where they will be looked into.

We will proceed now to close this thread.
Thank you very much for your understanding.

Hi everyone.

As already said, we would like to keep all the discussion/feedback from you guys in the fore-mentioned sticky thread, as it is easier for the dev team to read all your opinions in one place instead of in different threads scattered all over the forums. Besides, if there´s an announcement about the issue, it will be publicly posted there.

Therefore, we proceed to close this thread.
Thank you very much for your understanding.

Hi Krakatoa.

Thank you very much for your insight. If you check please the subforum Suggestions (and even here, in the GW2 discussion subforum), you will find people who have already started suggestions about group finders, like in here. We encourage you to contribute to those ongoing threads.

Because of that we will proceed now to close this one.
Thank you very much for your understanding.

Hi everyone.

Thank you very much for bringing this to our attention!!

Of course the important dev info gets somehow hidden behind all the mod posts.
I will forward this to the team.

Hi Ziggy.

Yeah, sometimes it just changes out of nothing to another language but after some minutes or even after refreshing the page, it returns to its original English.

Hi everyone.

Phaedryn, there is a specific subsection of the forum here where you can address the problems you have been encountering in the forums. In this way, you help us fixing them in a more effective way.

We will proceed now to close this thread.
Thank you very much for your understanding.

Hi everyone.

This thread has gone rampant and full of personal allusions already. We would like to thank you for contributing to the discussion. We would also like to remind you that, although a little bit of competitive spirit is ok for WvW, crossing the line into rudeness does not help the community.

We will proceed to close the thread now.
Thanks for your understanding.

Hi Damiani.

Thank you very much for bringing this to our attention. The dev team is aware that there does not exist a “hacking” category inside the in-game reporting tools yet so for the moment, the most approximate option you can keep on clicking is “botting”.

Thanks again.

We proceed to close the thread now.

Hi everyone.

Thanks for your concerns. Whenever some new features/content for the game are ready, you will be informed opportunely.

Hi everyone.

Thanks for bringing this bug to our attention. We proceed to move the thread to the subforum Game Bugs since it seems more fitting there than here.

Hi Zale.

Thanks for pointing that out (and the message is written in Spanish, by the way). Those language changes happen from time to time but after some minutes or just after refreshing the page come back to the English language again.

Hi again.

I see that it is a quite recent ticket (Monday) so we would ask you for a little bit more of patience till they resolve your issue, as the times of resolution have become quicker now. There is not much we can do now to speed up the process right now.

Thanks for your understanding and sorry for the inconveniences.

Hi Vuce.

When did you send your ticket and could you explain better the incidence? With the details you provide is rather hard to assist you in any way at the moment.

Hi everyone.

Thanks for notifying this. We proceed to move it to the Game Bugs subforum as this is the description of a known bug.

Hi everyone.

As some users have correctly stated, the best way to help us and the security team is by using the in-game reporting tools. Posting in the forums does not speed up the process in any way.

We will proceed to close this thread.
Thanks for your understanding.

Hi Zuralork.

No, you will not find any patch notes as we always announce each of them on the announcement subforum and in the main forum page. Some maintenance procedures require more time than others to be done.

We will now close this thread.
Thanks for your understanding.

Hi everyone.

Yes, please, would be great if you could keep on reporting botters and multi-boxers, as none of their activities is allowed in GW2. Thank you very much.

Hi everyone.

Thank you very much for your contribution. We have this open thread where we are keeping all your feedback and discussion about the botting issue. We would ask you to keep on reporting those fellows as you have been doing so far.

We will close this thread now.
Thanks for your understanding.

Hi everyone.

Thanks for bringing this again to our attention!
I will forward it to the forum team.

Hi Malediktus.

Thanks for your question. Sorry but at the moment we do not contemplate installing any form of avatars in the forums.

Hi everyone.

ChairGraveyard, we would ask you to rise your questions and feedback in the following thread as it is easier for the team to keep all your concerns on track in a unique thread.

Because of that, we will proceed now to close this one.
Thank you very much for your understanding.

Hi Vorpal.

Thanks for your contribution. However, at the moment the dev team does not contemplate the solution you are proposing.

Hi everyone.

We are aware of this and for the moment you can keep on reporting those fellows as an example of botting. It is the most approximate thing while the dev team works on a solution. Thank you very much.

Hi everyone.

Thanks for your interest.
We will always keep you informed about new events and content when the time comes.

Hi everyone.

As we have been stating, the forums are not the best place to let us know about these issues. It is indeed more efficient and quicker if you send a report to the following email address: exploits@arena.net.

Because of that, we proceed to close the thread.
Thank you for your understanding.

Hi everyone.

The forums are not the best place to inform us about exploits since we have a specific email address where this reports should be sent: exploits@arena.net. We encourage the OP to send one to that address and proceed to close the thread.

Thanks for your understanding.

Hi everyone.

As the issues is being discussed in the thread already mentioned before we proceed to close this thread. Also, we would like to encourage the OP to create more descriptive titles from now on as this helps our team and the community better. Thanks for your understanding!

Perfect!

As it seems that the question is solved, we proceed to close the thread