Guild Wars 2

Hello Panzen.

Thanks for letting us know. Since the problem is solved, we proceed to close the thread.

Hello everybody.

Thanks for all your contributions up to this point. Since Hathos has solved the issue, we proceed to close the thread.

Hello everyone.

I was about to redirect you to the fore-mentioned thread but Acrid did it faster. Please, we encourage you to keep on discussing the issue in that thread so we have all your feedback in the same place.

Thanks!

Hello everyone.

Thanks for your contributions up to this point. As the initial posting has been removed, we proceed to close the thread “Nevermind”. Thanks for your understanding.

Hello FireWarband.

Thanks for sharing this info. We keep the thread open so other players can benefit from this.

Hello everyone.

Ivonbeton, we are sorry to hear that. While we understand the situation and the feelings involved, you may understand as well that this were also human mistakes and, although unfortunate, do not have anything to do with an internal bug or error. You may want to contact Customer Support about it though.

We proceed to close the thread.
Thanks for your understanding.

Hello there,

just jumping in to remember you to post your reference number and a little description in the sticky of Account Issues if you do not receive an answer from Customer Support within three days. It will be taken as priority then.

Thanks!

Hello everyone.

Is as Michael says, Batcat. You are kindly welcome to change your email adress by contacting our Customer Support team. If you do not want to make a CS account, it´s fine.

We close the thread now.

Hello everyone.

Mrdeck, it is probably what Jinx says. If you still encounter problems though, please proceed to issue a ticket to our Customer Support team. Thanks!!

Hello everyone.

Perfect, since the issue has been solved, we proceed to close the thread.

Hello everyone.

Aedil, thanks for letting us know. Since this is not longer a bug report, we proceed to close the thread.

Hello Bradderzh.

Yes, we understand that these accidents can happen (regarding this some people are suggesting confirmation pop-ups in the Suggestion subforum). We can only ask you to look more carefully before each purchase. In any case, we will bring this to the attention of the team today.

We close the thread now.
Thanks for your understanding.

Hello everyone.

Since the question has been answered, we proceed to close the thread. Remember that we have a specific forum section for this kind of questions, Players helping Players.

Hello everyone.

Thanks for your contributions. Since Zerokiller has already a build, we proceed to close the thread.

Hello everyone.

AstralDusk, since you are already enjoying Tyria with your Prismatimagus, we proceed to close the thread.

Thanks for the answer, CassieGold.
Since the question has been solved we proceed to close the thread in 3, 2, 1…

Hello everyone.

Thanks for your contributions up to this point. Since the question has already been given, we proceed to close the thread.

Hello everyone.

Tiger Ahante, glad to know that you have solved all your problems after upgrading your card. Enjoy the new Tyria!

Hello everyone.

Thanks, Mad Rasputin, for that answer! As this is not longer a bug report, we proceed to close the thread.

Perfect then, we proceed to close now this thread.

Hello Flyerke.

Please, get into contact with our Customer Support team so they can help you out with this. If the ticket goes three or more days unanswered, please, proceed to write the reference number and a brief descriptions in our sticky for old tickets.

Thanks!

Hello Kolsen.

First of all, you need to write a ticket to Customer Support. Please visit this webpage in order to get more information on how to report a hacked account. Also, do not worry since we are offering account roll-backs or in other words, we can restore your account to a previous point before the hacking episode. In order to know more about this and how to request for one, please check our information about account restorations.

Thanks!

Hello everyone.

We kindly ask you to report possible exploits to the team by sending an email to exploits@arena.net so the team can have a look into it.

We close the thread now.
Thanks for your understanding.

Hello everyone.

Shall any new or update comes concerning new patches and content we will make sure to inform you all through our official channels.

We close this thread now.
Thanks for your patience and understanding.

Hello The Erudite.

All incidents of in-game harassment should be reported to our Customer Support team using the in-game or external ticketing system. Just keep in mind that we don’t permanently ban anyone on the forums for first time offenses, the same goes in-game. The more inappropriate posts you report, the better the game experience will be.

Thanks!

Hello everyone.

Matthieu, Elliana is right. This does not seem really a problem with an account but a personal discussion that could fit better in the GW2 discussion subforum; therefore we proceed to close it. Thanks for your understanding.

Hello everyone.

Since the question has already been solved, we proceed to close the thread. Thank you very much for your contributions!

Greetings to everyone.

Seven is right. Normally this issue has to do with the inbox being full or almost full so you only need to delete some messages (till your are with two or three left, for instance) and your items should arrive without any big deal. If this is not the case then proceed to contact our Customer Support team.

Thanks!

Hello everyone.

Since the question has been answered, we proceed to close the thread. Thanks for your contributions!!

Hello everyone.

Thanks for your contributions up to this point. However, this thread has already derailed and does not remain as ground for productive discussions. Therefore we proceed to close it.

Thanks for your understanding.

Hello Kimvalodij.

Well, since it seems that the issue is resolved for you, we proceed to close the thread. Whenever you encounter bugs inside the game or things that seem awkward, please proceed to send a bug report through the in-game reporting tools.

Thanks!!

Hello Raenen.

I am afraid there is not much we can do in this respect since this problem, although unfortunate, was not created by any error or internal bug of the game. Some players are suggesting in the Suggestion subforum the implementation of a confirmation pop-up.

We proceed to close the thread now.
Thank you for your understanding.

Perfect!! We are glad you managed to get it, Shadowgloom. Whenever you encounter a bug inside the game would be just great if you could report it through the in-game reporting tools.

We proceed to close the thread now.
Thanks for your understanding!

Greetings to both of you.

Healix is right, GRuNT. Normally this issue has to do with the inbox being full or almost full so you only need to delete some messages (till your are with two or three left, for instance) and your items should arrive without any big deal. If this is not the case then proceed to contact our Customer Support team.

Thanks!

Greetings to both of you.

Esplen is right, Purring. Normally this issue has to do with the inbox being full or almost full so you only need to delete some messages (till your are with two or three left, for instance) and your items should arrive without any big deal. If this is not the case then proceed to contact our Customer Support team.

Thanks!

Hello everyone.

Since there is already a bigger thread about this issue, we would ask you to keep on commenting there, so we do not have duplicates about the same issue in the forums. We will bring this to the attention of the team.

Thanks for your understanding.

Hello everyone.

Since the question has been solved for Midnightjade we proceed to close the thread. Thanks to all of you for your contributions!

Hello everyone.

As it has been indicated already by Rising Dusk, there is no other way you can buy those items, I am afraid. Please visit the Suggestions subforum in order to add your voice to the already existing threads about this issue.

We proceed you close the thread now.
Thanks for your understanding.

Hello everybody.

Since Xephex has found the solution to the problem, we proceed to close the thread. Thank you very much for all your answers.

Hello everyone.

Since it seems that the question has been solved, we proceed to close the thread. Thank you very much for all your contributions.

Hello everyone.

Since the question has already been answered, we proceed to close the thread. Thank you very much for your answers!

Hello everyone.

Please, check out this bigger thread about this issue (we will now close this one in order to avoid duplicates). As Ashley Segovia has already indicated, if you are still experiencing this error message please do submit a Technical Support ticket.

Thanks for your patience and understanding.

Hello Heavenswrath.

Glad that it did work in the end. Enjoy your time in Tyria!!

Hey Vendetta.

Thanks for letting us know. Since this is not longer an issue, we proceed to close the thread.

Hello everyone.

Thanks, Khisanth, for the link. Catliketyping, please, proceed to read through it; this is a known issue and the team is looking into it. We proceed to close this thread now.

Hey everyone.

Since this is being discussed already in the bigger thread that Micheal has shown, we proceed to close this one. Thanks for your understanding!

Hello everyone.

Leamas, no problem. Since this is not longer a bug report, we proceed to close the thread now.

Hello Warlord!

Have you sent a ticket to Customer Support informing them of this issue? If you have not done it so, please, send one following this link so they can help you to sort this out.

Thanks!

Hello Kennymint.

I am afraid there is no way we can reimburse those tokens. You indicate that you bought them “accidentally” so this was not provoked by an error or internal bug and therefore, although unfortunate, there is nothing we can really do with this.

We close the thread now. Thanks for your understanding.

Hello everyone.

TheBitterness, while we appreciate that you took the time to write this feedback and let us know about it, “I quit” threads are not allowed on the forums as they are not conducive to creating a friendly community nor do they have room for constructive discussion. As such, this thread has been closed.

Thanks for your understanding.